Los Angeles car hire

Los Angeles car hire

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Los Angeles, CA, United States
28 Sep — 5 Oct
Same drop-off
Los Angeles, CA, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

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Los Angeles car hire information

Pick-up locationLos Angeles
Car typesCompact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, People carrier, Premium, Premium SUV, Standard, Standard SUV
Hire locations174
Airport locations58
Popular agenciesAvis, Fox, Budget, Hertz

Cheap car hire in Los Angeles

Economy€33/day
Compact€47/day
Intermediate€48/day
Standard€61/day
Full-size€41/day
People carrier€61/day
Premium€82/day
Luxury€100/day
Premium SUV€133/day
Compact SUV€45/day
Intermediate SUV€48/day
Standard SUV€50/day
Best prices found by KAYAK users in the past hours.

Los Angeles car hire reviews and directory

From €30/dayRated no. 1
Hertz
Best rated
6.4 Good (1195 reviews)
25 locations in Los Angeles
Hertz
Locations in Los Angeles
  • 6.9
  • 6.8
  • 6.2
  • 5.8
  • 6.4
Recent reviews
1.9 Horrible20 Sep 2021
The location I used was very rude and honestly felt like they cold care less about my business. I arrived at the end of day to pick up my reservation, the car was filled with trash. When I mentioned this to the associate, he didn't care. I has to clean it out. During my rental the car lights came on for service. I had to put coolant in the car. I told a this to that associate upon my return. He did not offer to reimburse me or care about my suggestion to have the car checked. It was terrible customer service.
7.9 Good16 Sep 2021
Picked up the car at West Hollywood Hertz; the young lady seemed less than enthused and the car was NOT clean. We had to clean the car in the parking lot before we drove off. She did not offer help or question what we were doing. She was not polite nor did she show any interest in being helpful. If this is the only Hertz near LAX, I will not rent from Hertz!
3.9 Mediocre15 Sep 2021
Drop off was quick. Car selection was worst in this class of cars. A kia sorento. Junk, with high miles. 30+ minute wait at the rental desk.
7.9 Good12 Sep 2021
Emeka was very polite and helpful. I certainly appreciate it. I rented a cargo van, which may not be cleaned the same as a passenger car. The steering wheel and controls were dirty and I had to clean them, and cleaned the seats at the same time. The van had been driven about 23,000 miles but drove well and there were no problems. I returned late and was able to park the van and drop the key - a big help.
1.9 Horrible11 Sep 2021
Customer service was awful. They led to me to believe several things about the process of renting a vehicle and made it very difficult for me to extend my vehicle rental and so I decided to go with someone else after.
10.0 Excellent10 Sep 2021
Excellent service thank you for everything
10.0 Excellent8 Sep 2021
I wish that we were able to get the minivan we wanted.
1.9 Horrible8 Sep 2021
I discovered that Hertz left this location several years ago!!! Had to book with another company last minute. So infuriating just thinking about it. Shame on you, Kayak!!!
7.9 Good6 Sep 2021
Easy return/drop off of vehicle.
5.9 Okay31 Aug 2021
The check-out and check-in process was horrendous and confusing. Hertz customer service is the worst. If it weren't for the savings and the fantastic car we rented for two weeks, I would say it wasn't worth it. But, because the car itself was great and the cost was on point, I am okay with the crappy check-in and check-out procedure and the awful Hertz customer service.
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Rated no. 2
Fox
5.9 Okay (1317 reviews)
1 location in Los Angeles
Fox
Locations in Los Angeles
  • 6
  • 6.3
  • 5.8
  • 5.4
  • 6.1
Recent reviews
10.0 Excellent16 Sep 2021
value and convenience
5.9 Okay7 Sep 2021
Vehicle too old. Or atleast to beat-up. And high miles over 70k miles on it
7.9 Good1 Sep 2021
Like that I could pick my car from a garage. Bc some had different smells inside. Didn’t like drop off. Felt like added hidden cost not disclosed when original purchase. And pick up
3.9 Mediocre1 Sep 2021
Car was not what i expected. Full size not deserve that amount. Car was not clean evet not have mat. I seen avalaible more car but they show me only one option.
10.0 Excellent23 Aug 2021
Mohammed was friendly and very helpful. Check out and check in process was fast and efficient.
7.9 Good20 Aug 2021
The teller should take time to explain the ¨whys¨ he offered specific options for the rental service. And, be more polite.
7.9 Good20 Aug 2021
More clear directions on what charges are absolutely needed for rental cars and what charges are not needed
5.9 Okay10 Aug 2021
Had to wait almost an hour for the shuttle bus to pick us up and even then it filled up and we almost weren't able to get on because it was filled to capacity. More frequent shuttles buses would be very helpful
3.9 Mediocre6 Aug 2021
I was told I needed to extra stuff, insurance and extra charges…. I don’t know where to begin. I am so disappointed. Your offer is a rip-off.
7.9 Good6 Aug 2021
I ended up paying an extra $50-75 but other than that, everything was smooth. Don’t forget they will want $400 for deposit on your credit card.
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From €30/dayRated no. 3
Sixt
7.9 Good (441 reviews)
4 locations in Los Angeles
Sixt
Locations in Los Angeles
  • 8.2
  • 8.2
  • 7.8
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent15 Sep 2021
10/10. Would rent from Sixt again.
10.0 Excellent29 Aug 2021
I love this company. The cars are always clean and brand new, the staff is super friendly
1.9 Horrible21 Aug 2021
no signage online or at LAX to find SIXT branch - long wait line to pick up prepaid car !
10.0 Excellent8 Aug 2021
Car had many ‘details’ at pickup. Little marks and scratches. About 17 items worth. They were listed by an employee and I have a copy of the list. Vehicle was also on the dirty side. Has not been washed. Apart from that, the vehicle performed as expected.
5.9 Okay12 Jul 2021
Other than the pick-up, all other aspects of our first experience with Sixt were fine. We waited for some time in a line that should have been expected (shuttle drop-off) and anticipated with a staffing up. Instead, there were only two check-in people, with up to four other staff members standing about chatting with each other and checking their phones - and then offering us cookies. It was frustrating to feel that their customers' time wasn't being valued, and that they weren't doing all they could to get everyone taken care of as quickly as possible.
10.0 Excellent4 Jul 2021
Thanks was very good experience except I had to return the car early on the 01 July instead of 03 but I didn’t get any refund that was the only thing bothers me.thanks again .
2.0 Mediocre28 Jun 2021
Please have more people working the counter. There was only 2 serving 20.
8.0 Excellent26 Jun 2021
Super easy pick up and drop off!I called with an inquiry before returning the car and the persons attending the call lacked basic customer service skills. After being on the phone for way more than needed, I did get a definitive answer to my question though.
8.0 Excellent21 Jun 2021
service was goodThe address 990 8th St is not the actual address and there is no parking, unless you pay, needlessly, because you can park at 832 Francisco Ave which is the actual address.
10.0 Excellent17 Jun 2021
Beats all the competition!
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From €42/dayRated no. 4
Enterprise
7.4 Good (356 reviews)
32 locations in Los Angeles
Enterprise
Locations in Los Angeles
  • 7.5
  • 7.6
  • 7.4
  • 7.2
  • 7.4
Recent reviews
1.9 Horrible2 Sep 2021
I flew to Lax from Qatar for 16 hrs. When I reached Enterprise location there were cars available in the lot however they kept repeating to me that there was no car available. Not even a lower category class. The Enterprise staff were so rude and did not take any responsibility of the situation and did not provide an alternative solution. I even called costumer service without any help. They left me and my family out side in the hot sunny day for 4 hrs. Then, I had to wait with my suitcases and 5 children for more 4 hrs in the sun until we found a ride to the hotel. I end up spending 500 USD on Taxi on that day. I never had such bad experiences and feelings. My whole travel was effected financially and physically. Who shall take the responsibility of what happened? Thank you
10.0 Excellent30 Jul 2021
Smooth & Friendly experience. Great staff and the car was exactly as described. Efficient and easy. Exceeded expectations. I highly recommend Enterprise and the team downtown LA on Hillhurst!
2.0 Mediocre20 Jun 2021
Stay away from this place. I usually don’t want to leave a bad review, but I want to warn people so that they won’t waste their time and money.The worst rental experience ever.
2.0 Mediocre2 Jun 2021
The car was great.The customer service was terrible when I dropped off the car. They said I crashed it. I didn't. It did look like someone may have hit me when I was parked. My insurance will cover that. The way it was communicated to me was very aggressive and poorly done.
10.0 Excellent24 May 2021
Quick and easy rental!
2.0 Mediocre21 May 2021
NothingActually rent me the car for what I reserved it for online. Also I set the pick up and drop off location as LAX in Kayak and it made the reservation at downtown LA. That one is on Kayak.
2.0 Mediocre6 Apr 2021
NothingOne employee called me saying they didn’t have the car I needed and they didn’t offer any options
8.0 Excellent9 Mar 2021
Keep up the good work.
2.0 Mediocre16 Feb 2021
N/aThe staff was only friendly for the purpose of up selling me. They were completely unhelpful with resolving the botched reservation. Instead they saw an opportunity to saddle with a “car class change” that cost more than the vehicle rental, this was predatory.
10.0 Excellent8 Dec 2020
Very friendly
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From €25/dayRated no. 5
Dollar
7 Good (854 reviews)
1 location in Los Angeles
Dollar
Locations in Los Angeles
  • 7.5
  • 7.3
  • 6.8
  • 6.6
  • 7
Recent reviews
3.9 Mediocre16 Sep 2021
I spent as much time waiting in line, 90 minutes, waiting to pick up my reserved Dollar vehicle at LAX as my flight took to go from Sacramento to Los Angeles. At various times there were only three customer service employees working to handle a line that stretched to the door. I rationalized that Dollar could afford to offer the cheapest rentals because it does not pay enough employees to efficiently run its operation.
1.9 Horrible13 Sep 2021
we had to wait over an hour to pick up our car!
10.0 Excellent12 Sep 2021
Everything was great except for the wait to get the rental car, which was over 3 hours.
1.9 Horrible10 Sep 2021
We had reservation for a certain car but there wasn’t any available and the rep offered a bigger car but wanted to charge me of course. I did not get any discount on the car I took even though it was smaller than what I tried reserving. The charge was for a specific car and I did not get a car that size. I understand the upsell but then it should be the same with a lesser vehicle.
1.9 Horrible8 Sep 2021
Long lines no staff. Old car in end. Switched out to another old car. Worst experience
1.9 Horrible7 Sep 2021
It took 4 hours to get through the line to pick up the car. When dropping the car off, the address for the drop off changed. Better notice should have been provided.
1.9 Horrible6 Sep 2021
How is waiting 4 1/2 hours for a car that was reserved days before. The line to get to the service counter wrapped around the outside of the building. Apparently this has been the norm for quite a while. Customers should be warned before making reservations. To make things worse, there were no apologies from any of the employees,only from a couple of the security people.
1.9 Horrible4 Sep 2021
The price
1.9 Horrible30 Aug 2021
The rental line was 3 hours long. No explanation, help or information. Just a massive line at the pickup location. Missed meetings and meals. Then they overcharged me for gas. Basically equaled about $6/ gal for what the charged me for the prepay fill up. It’s the first time I had tried it because the agent said it was cheaper than gas outside. I should have known not to listen to any agents- had a moment of weakness actually trusting someone. Don’t rent here. Get an Uber into town to enterprise or somewhere else away from the airport and fill up yourself so you don’t get ripped off.
1.9 Horrible22 Aug 2021
Don’t rent from Dollar - long lines at LAX. We were lucky with only 1hr 20mins because it was a week day. Some waited as long as 6hrs. Also I was charged a toll fee which I didn’t accept. Having trouble getting it refunded.
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Rated no. 6
Midway
6.9 Good (204 reviews)
9 locations in Los Angeles
Midway
Locations in Los Angeles
  • 7.4
  • 7.3
  • 6.9
  • 6.5
  • 6.9
Recent reviews
7.9 Good21 Sep 2021
I felt VERY concerned for the Sunday morning person being the only one to check people in getting cars. He should have been paid double time as someone else called in not being able to go into work. He was FABULOUS and kind as can be with over 30 people in line waiting to get their rental car at 9 AM in the morning. 11799 They said we brought the car back with 11799 miles They lied. We took pics of picking up and dropping off mileage. we gave the car back at 11746. They added 53 miles ot our car rental agreement close out. Otherwise all was a good!
1.9 Horrible21 Sep 2021
My reservation was canceled I have to pay a lot more to do a new reservation car smelled so much to cigarette I’m waiting on final pay to make sure I don’t get extremely charge
5.9 Okay30 Aug 2021
We did not get instructions on how to catch the shuttle to the rental office. We had a lot of difficulty figuring it out and had to wander around a bit. Turns out you have to take a public shuttle to an poorly marked parking area and then try to call for the Midway shuttle to pick you up, however they don't answer their phone and the recorded message says the office is not open and does not allow you to leave a message. Thankfully another person waiting got through and got the shuttle to come and pick everyone up. Our reserved van was "not cleaned" so they substituted a Tahoe at the same rate but unfortunately it was too tall for access to the parking lot at our hotel, so we had to park at an adjacent lot with no in-out privileges. The car was excellent and service was otherwise excellent, however we did not attempt to use their shuttle to return to the airport.
10.0 Excellent26 Aug 2021
My only issue was that initially I didnt realize I would have to take a LYFT or UBER to get to the Midway on Sepulveda.
5.9 Okay25 Aug 2021
Midway charged me for insurance, but then would not cancel it once I confirmed over the phone, as instructed, that I had coverage through my Visa Sapphire credit card. This additional, unnecessary charge came to nearly $300. Otherwise, service was fine.
1.9 Horrible24 Aug 2021
After landing in LA, you begin to search for how to get to the Midway rental lot. If you call them, the information is wrong, if you look on their website, the information is wrong, if you look on the wall signage to how to get to the rental areas, the information is wrong. We had to get on a bus that was supposed to take us to a "rental depot" but when you do it drops you off on a random street near a sign that says rental depot that is a 15 min walk away from where you are supposed to pick up the car. After finally arriving at the location, very annoyed with how to get there, I was told they did not have enough vehicles to rent so they canceled my reservation. Their solution was to send me to another rental company. Since I now had to rent a car the same day as I arrived, the cost increased my rental fee by over $200. The Midways employee's response when I explained that this was unacceptable was, "its not that expensive".....maybe not the right response to a customer. My advice, stay far far away from Midway. Saving the extra $75 seems tempting but stick with a larger rental car brand. Midway is just going to screw you and wish you a good day. Terrible service that I will never recommend!!
3.9 Mediocre24 Aug 2021
We booked a compact car, when we got there they told us all they have is a mini van. We just wanted to start our vacation so we did not want to argue. They brought up the van and we drove off to go get food since we just got off a 5 hour flight. Half way through we I realized the gas was on empty and my wife took out a sanitizing cloth to wipe the steering wheel and the cloth was pure dirt. We looked and realized the car had not been cleaned. That’s unacceptable during a pandemic. After being on the phone for an hour and arguing, we finally took the car back and they gave us another car. Terrible level of service from the LAX location.
1.9 Horrible23 Aug 2021
This was quite possibly the worst car rental experience one could imagine. Firstly, it’s a massive hassle to get to the place. Then, I had a reservation yet still waited for over 3 hours to get a car only to leave empty handed and frankly, angry. Went over to Budget without a reservation and drove off with a nice clean car in less than 10 minutes. Serves me right I guess for trying to save a buck at some no-name crapshoot of a place.
10.0 Excellent19 Aug 2021
Service and car were fabulous. I highly recommend this company.
1.9 Horrible15 Aug 2021
They do not accept debit cards at all and even with a credit card, the deposit was $600. Didn’t find this out until arrival and wasted hours of our time.
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From €23/dayRated no. 7
Avis
6.9 Good (427 reviews)
14 locations in Los Angeles
Avis
Locations in Los Angeles
  • 7.3
  • 7.3
  • 6.7
  • 6.5
  • 6.8
Recent reviews
7.9 Good11 Sep 2021
The rental agent was big rude. Everything else was pretty good.
1.9 Horrible5 Sep 2021
Our arrival on Westjet was delayed by over an hour & the rental was given to someone else. Avis would not honour the reservation and to duplicate it would have cost over $USD1500! We ended up with a $USD375 weekend rental with a hold-back of $150 & I ended up taking a shuttle to Santa Barbara and train/bus combo to Oakland for the remainder of my stay in California.
7.9 Good31 Aug 2021
The customer service at Avis was great. The cars were very nice. However, they need to be better maintained. The first car needed an oil change and developed a flat tire, and the second car had a dead battery that needed to be jump started. Considering how expensive car rentals are, the value was pretty good.
7.9 Good30 Aug 2021
I was really impressed with their customer service skills
10.0 Excellent30 Aug 2021
My AVIS experience is always a great one in LAX. From easy pickup to drop off. Quick.
1.9 Horrible30 Aug 2021
Let the people waiting know that if we booked through a third party, there probably isn’t a car waiting for us.
1.9 Horrible22 Aug 2021
Price more than doubled than the never I received here.
1.9 Horrible22 Aug 2021
Person who helped me with pick-up was totally unprofessional and I am supposed to get back my deposit back which have not received even though it has been 3 weeks since the trip
1.9 Horrible21 Aug 2021
I did not even get to rent the car, their prices were more than what they said. so
3.9 Mediocre10 Aug 2021
They should read the fine print when renting with a debit card. Wanted to run my credit. Don't take direct Express.
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From €27/dayRated no. 8
Thrifty
6.9 Good (745 reviews)
3 locations in Los Angeles
Thrifty
Locations in Los Angeles
  • 7.4
  • 7.4
  • 6.8
  • 6.4
  • 7.1
Recent reviews
1.9 Horrible13 Sep 2021
The pickup was an absolute disgrace. Nowhere near enough staff working, huge lines. When I picked up the car, it was covered in scratches / marks and the Thrifty employee I approached about the condition of the vehicle shrugged his shoulders and said "not my problem". Will never rent from Thrifty again.
1.9 Horrible13 Sep 2021
I understand there are some busy times and some things are out of ones control but when we walked into the rental location for pick up the line was so long and for our entire wait (over an hour) there were at least a consistent 50+ customers on line and only 4 associates working the desk. I also understand they need breaks and shifts for lunch but if the location is going to be that busy then they need to schedule more staff. When we finally got to the associate - while very polite and friendly she didn’t explain the pricing breakdown very clearly so things had to be repeated and clarified several times and once things were completed she told us to go find a red car in the space number… we found the same make and model she told us but the color was different. At that point we weren’t going back in to wait another 45 minutes. Luckily there was another associate who happened to just be walking around near by and approached us and explained how to get the top of the convertible down (since we hadn’t used one before) however since no one walked out with us, if he hadn’t been there we would have had to figure it out for ourselves. Also our rental car we got the Apple car play wasn’t working or would work one minute and then not the next. We called the customer service number and they said they could nothing to help us. One other thing was nobody came out to check they vehicle for any damage, scrapes, scratches, dings, etc (which there were a few) before we drove off in the vehicle - I took photos just to mark that it wasn’t us that made those so we wouldn’t get charged.
1.9 Horrible12 Sep 2021
Pickup took 2.5 hours. 1.5 hours in line and 1 hour waiting for car to be refueled. Drop off was a breeze.
1.9 Horrible7 Sep 2021
Waited 2.5 hours in line just to pick up the car. They didn’t have my car. I had to pay more.
1.9 Horrible1 Sep 2021
i waited for over 3 hours to pick up my car after reserving it months in advance … wasted the entire day there and no one tried to explain or comfort us
1.9 Horrible30 Aug 2021
I was promised a Land Rover or similar. I called Thrifty ahead of time they said worst case scenario I’d get a Cadillac. When I got there they said I had specifically reserved an Infinity. They were very rude and not a little bit helpful. I paid extra $60 I was told to “upgrade” to a BMW. They charged me 110, and when I see my statement they charged me over $300 total! I work in the Car business and BMW is not an upgrade from Land Rover. I’m still very upset about the experience and my corporation will not be using this service and I will tell every one about my experience so that they don’t go through it like I did.
3.9 Mediocre29 Aug 2021
Pick-up of my vehicle was one of the worst rental car experiences I have ever had. For no obvious reason, I waited approximately 2 hours to actually pick up the vehicle. The actual face time with at checkout was quick, but the line to get my vehicle was outrageous. I will never again use Thrifty at LAX due to the experience. It did not help that the car smelled as if it had been smoked in and then covered with a perfume.
1.9 Horrible28 Aug 2021
Had to wait 4 hours to rent the car. What a waste of time and I am disable and was in a lot of pain. Never again
1.9 Horrible27 Aug 2021
Had to wait in line 4.5 hours to pick up car. Awful. Will never use Thrifty again.
1.9 Horrible25 Aug 2021
In LA, Thrifty shares a building with Dollar and Hertz. Thrifty and Dollar share a single line for renters. The wait was about 3 hours on a Saturday morning. While waiting, my wife was able to wait on the Hertz line and got a car in less than an hour with no reservation. I cancelled the Thrifty reservation.
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From €23/dayRated no. 9
Budget
Most popular
6.4 Good (768 reviews)
13 locations in Los Angeles
Budget
Locations in Los Angeles
  • 6.7
  • 6.8
  • 6.2
  • 5.9
  • 6.3
Recent reviews
1.9 Horrible21 Sep 2021
Booking through Kayak was very easy and a quick process. When I arrived to LAX though, the Budget staff was very frustrating to work with. Upon my arrival at the Budget facility, there was a line of 13 people waiting for a car in front of me. It took an hour and 25 minutes for me to get to the front. Meanwhile, our line witnessed two different customers behind us skip the entire line with cash tips in hand that they gave to a front desk worker. One was from a distance so I couldn't make out exactly what happened but when I was closer to the front, I watched a customer come up and ask if he could upgrade to the 'Fast Break' line. The employee originally said if he wasn't a fast break remember, he couldn't go to that line. The customer then pulled out a $20 bill and handed it to the employee. Within two minutes, the customer was in a car driving off.
1.9 Horrible21 Sep 2021
My rental was cancelled the night before my scheduled pickup. No other options were offered and it was very dificultades make my plans happen as we had no transportation. Very disappointed !!
1.9 Horrible15 Sep 2021
Reservation did not mention one way fee. I asked at the counter the total cost of the rent lady lied to me and said $89 but I got charged $189. I got cheated
3.9 Mediocre13 Sep 2021
I was hit with a $200 "deposit" when I picked up the rental. No mention of this was made until this time. "GOTCHA"
5.9 Okay31 Aug 2021
I had to be in line to pick up the car for about two hours. disappointing service
3.9 Mediocre30 Aug 2021
When I picked up the rental it had scratches on the fender and on the side of the car and they acted like it was normal. I drove the vehicle but wished they had another less banged up vehicle.
1.9 Horrible20 Aug 2021
Two check-out counters, 50 people in line, waiting outside in the sun, without shade or access to bathrooms if needed. A third check-out counter was manned, but did not avail itself to help when there was no "Fastbreak" customer. Certainly that would have helped - checking customers out until a "Fastbreak" customer came along. But no, just those two counters, with more people arriving with each shuttle. Poorly handled. The car itself was fine
1.9 Horrible20 Aug 2021
I collected the car in LAX and returned it one way to PDX. My flight left at 0600 and the PDX Budget didn't open until 1000 and the other locations in Portland didn't open until 0800. I spoke to the Budget representatives about how to return the car before my flight and they gave me NO options but to wait until a center opened as they didn't have after hours return options. I was literally told I had to wait until something opened. This was the worst rental experience I ever had. DO NOT rent from Budget, the customer service is horrible! I will never rent from Budget again. Also, the LAX lot was dirty and the attendants were rude. The car was covered in bug splatter and the attempt to clean left water spot on the windows I had to clean myself. I had to also clean the windshield interior as it was quite obviously not touched. Ugh, stay away from Budget!
3.9 Mediocre20 Aug 2021
Horrible wait at airport, car had 37,000+ miles, not a Camry as requested, a crumby SUV. Lastly the prices are outrageous.
5.9 Okay20 Aug 2021
Paying extra for gas is common at Budget, but other companies don’t have the same policy. It’s better to book with another rental company.
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Rated no. 10
Airport Van
6.3 Good (297 reviews)
2 locations in Los Angeles
Airport Van
Locations in Los Angeles
  • 6.6
  • 6.7
  • 6.1
  • 5.5
  • 6.6
Recent reviews
1.9 Horrible2 Aug 2021
The biggest issue is a Priceline issue more than Airport Van Rentals. Priceline’s marketing is misleading having stated AVR cara come with unlimited miles. The confirmation email clearly states the same. This is not true. Our miles were limited to 1,000 miles. Additionally, no instructions were given for after hours drop off. Poor customer service.
4.0 Okay18 Jun 2021
Drop off was very easy, great daily rate1. Unlimited mileage quoted at Priceline reservation, BIG surprise when at pick mileage cap at 375 miles per day. NO GOOD, we do not like surprises. 2. First van provides had expired license plates, no good to drive out of state. 3. Priceline customer service not helpful on resolving "unlimited" mileage discrepancy.
2.0 Mediocre25 May 2021
NOTHINGWORST experience EVER!!! There was supposed to be a shuttle to come pick us up to get the car, NO ONE EVER SHOWED UP, nor did they answer the phone calls for 3 straight hours. They said they are not to be held accountable for any reservations done through a 3rd party website. Had to rebook me all over at a higher rate. Also had the rudest employees. My advice is to be responsible and hire better employees. DON'T RECOMMEND AT ALL. It's a HUGE SCAM and their cars are full of damages.
2.0 Mediocre7 May 2021
They simply could have not used a bait and switch tactic on me. I had to resort to contacting my attorney and seeking legal counsel to satisfy the account.
10.0 Excellent19 Apr 2021
Yes the staff was very friendly and help me in everything thanks.Everything was great thanks.
10.0 Excellent19 Apr 2021
The staff was very helpful and friendly. The pick up and drop off was fast and easy.
10.0 Excellent15 Apr 2021
Unlimited miles easy pick up and drop off highly recommendEverything was great
2.0 Mediocre6 Apr 2021
Could not located building and no one answer the phone
2.0 Mediocre5 Apr 2021
Nothing. The reservation was not honored. I rode my bike 60 miles to pick up a van that was not actually reserved. NO representatives from Kayak/Priceline could be reached via phone. Automated CS told me I could make an appointment to speak with someone later in the week! I found another van, rode another 13 miles to get it and instead of paying the $322 I confirmed with Priceline I ended up paying $900 at Enterprise.Literally everything.
2.0 Mediocre4 Apr 2021
They did not honor the rental even though I had a confirmation number. They found my confidence number, but they wouldn't honor it because Kayak's inventory was incorrect!
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Rated no. 11
Payless
5.7 Okay (315 reviews)
1 location in Los Angeles
Payless
Locations in Los Angeles
  • 6
  • 6.2
  • 5.5
  • 5
  • 5.9
Recent reviews
10.0 Excellent14 Jun 2020
Nice car rentals
3.6 Mediocre15 Apr 2019
We reserved a car, specifying no insurance. When we were told to sign, we were not asked or told that the sales person had us signed to have insurance, adding to the cost. We were in a hurry, through we had a membership, but there was no express checkout line. We were charged more, dishonest!
2.0 Mediocre9 Apr 2019
Cancelled reservation without telling me due to my delayed flight. Terrible customer service.
8.0 Excellent2 Mar 2019
friendly staff, very easy drop off, good selection of carsThe Facility might be modernized some but it is an older building. It just looks a little run down. The cars have a lot of miles on them but are in good shape.
2.0 Mediocre4 Feb 2019
High late fees Very slow transportation shuttle
8.4 Excellent1 Feb 2019
Everything was pretty convenient. Great price for a good car. No one hassled me about add-ons, etc, airport shuttle was quick, pre-paid gas price was actually pretty good, fairly nice people.
9.6 Excellent29 Oct 2018
Great price. Car in good condition.Had to wait a little while for an agent to check the car in. Shuttle a little slow to drive back to airport.
3.6 Mediocre5 Oct 2018
Willie at the Return facility. Very professional and helpful.Everything else. Car was dirty and basics were neglected such as cleaning the inside (windows, etc.) or event the outside.
4.0 Okay6 Sep 2018
Lost our reservationDidn’t have a car for us. Had to go elesewhere.
4.8 Okay1 Sep 2018
No license plateWe got pulled over for no rear license plate. Woman at pickup was rude. When we could not understand what she was telling us - she just kept repeating it with no additional explanation. They have you just go over by yourself and pick out a car when they are all parked in so tight there are few options. They are also mostly kias even though your reservations says Toyota or something similar for midsize car. Misleading and unhelpful.
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From €31/dayRated no. 12
Ace
4.4 Okay (141 reviews)
1 location in Los Angeles
Ace
Locations in Los Angeles
  • 4.8
  • 4.7
  • 4.2
  • 4.2
  • 4.8
Recent reviews
1.9 Horrible16 Sep 2021
Rude customer service rep named Malik. Does not know the meaning of CUSTOMER service. My car wasn't available when I arrived and rep told me I had to just sit and wait, not knowing when the car would come in, even though they had other vehicles available. Also tried to get me to pay an additional charge for the vehicles they had available. We went back and forth until another customer service rep, I think named Emery, stepped in and provided true CUSTOMER service. Terrible experience though.
3.9 Mediocre6 Sep 2021
I loved the car and enjoyed it. But there needs to be specific prices as well for people under 24. If i had known i would have never used them.
1.9 Horrible30 Aug 2021
Pickup was horrible. We waited for an hour + and then waited some more. That was after an extensive ride(s) out from the airport. Would not recommend. Returning the car was easy as was the shuttle back to the airport but that didn't make up for how this started off our trip.
3.9 Mediocre16 Aug 2021
The pickup and drop off process is horrendous. From the airport you take a shuttle to a parking lot, there you wait for a tightly confined econoline van to sardine into. We waited 25 minutes for the bus. From the Ace Car Rental place, the wait was about 25 minutes. The driver said no one called him to come pick up customers. Wait what??!!! Then what were you doing? Faster processes from the initial pickup/processing to faster return dropoff back to the Airport is what will keep customers coming back consistently. It currently takes too much time. Time is money.
3.9 Mediocre16 Aug 2021
There was no direct shuttle from the airport. We had to take an extra bus to the offsite parking area then received a final ride to the rental lot. The staff were reasonably friendly, but the van we rented was completely dirty. The exterior needed a wash, and the interior had not been cleaned at all - there was chocolate on all of the seats and chips and other crumbs on the floor of the van. We didn’t want to wait another 30 minutes in line waiting for the clerk, so we cleaned the van and drove it. It did drive well, thankfully. We will not rent again from ACE.
1.9 Horrible15 Aug 2021
Renting at Ace was hands-down my worst rental experience I’ve ever experienced across the globe. First, the building is described as being at LAX, but it was not. You have to take two shuttles in order to get to the facility. They did have a return shuttle to the airport after dropping the car off. My biggest issue was when my flight with United delayed and they charged me an additional day for late fee when my flight delayed several hours. Apparently, they have a 59 minute grace and any additional hour up to three hours is $30-$40 extra and an additional day is charged after three. They are NOT flexible with unforeseen circumstances and are very rude. To this day I haven’t received a call from the manager. I returned from there July 1st. Lastly, when I booked this rental my price was a little over $800, but when I pick up the car my rental price essentially double due to all the extra fees I was not expecting. If you could avoid renting from this agency, please do.
1.9 Horrible8 Aug 2021
NO car!!!! Shuttle from the airport comes by rarely; finally when ot showed up we stood in line at the rental place for over an hour. With us many other angry people waiting for their car. Only one person was helping the customers and there were computer booths set up to do the work. When our turn came after an hour wait we were told we were TOO LATE and no car was going to be given to us!!!!! However….. we could rent an upgraded hotel ne if we wanted for twice as much of our previously agreed price! Super rude, super dishonest. We didn’t get a car at all. Horrible experience! DO NOT RENT FROM THAT COMPANY! In Santa Monica there are several rentals which will bring you a car to your hotel. Super service and better rates.
1.9 Horrible2 Aug 2021
The shuttle that should pick you up from airport takes you to some parking lot and then you wait 30-60 min for an Ace van to pick you up and take you to the rental car center. Once there, you are told by the monitor staff to go on Google and give them a 5 star review and after that they will give you a coupon. So I was forced to give them a 5 star review while they waited when the overall experience deserves 1 star.
4.0 Okay30 Jun 2021
Friendly staff, disney plus on the big screenIt took 1.5 hours to get our car with just 2 customers in front of us. The representative who checked us in was working remotely, so we were face timing him through an iPad on the counter. It was very inconvenient and took forever. The reservation said we have to pay $300 deposit, he told us, doesn't matter what the reservation says, we charge $500. The car we got smelled like weed. We exchanged it for another car that smelled like smoke and was dirty. I had to stop at a store on the way home and buy disinfectant to clean it myself. Never again!
10.0 Excellent29 May 2021
The Staff Was Very Fast
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Rated no. 13
Economy Rent a Car
3.4 Mediocre (278 reviews)
1 location in Los Angeles
Economy Rent a Car
Locations in Los Angeles
  • 3.6
  • 3.8
  • 3.3
  • 3.1
  • 3.7
Recent reviews
1.9 Horrible19 Sep 2021
Having to take multiple shuttles from the airport is a issue! Took literally 1:40 min to get the car from the time I left the airport,, also they now do not take insurance bought online so i have to work out a refund, they end up costing more than a front line car rental.. This is truly a poor choice and I will never rent from them again.
1.9 Horrible18 Sep 2021
So rude at the counter. Beware the hidden costs!
1.9 Horrible16 Sep 2021
The company forced me to get collision insurance through their company, even if I have a damage waiver insurance through my credit card which many rental company accept. The contract I signed with the company said that collision insurance is not mandatory but optional, however the manager told me it was mandatory and if I didn't want to pay for it they would not give me the car. I consider this to be a fraud!
1.9 Horrible14 Sep 2021
my experience with economy rental/allied is the stuff travelers' nightmares are made of. my nightmare started at LAX where i searched for a designated economy shuttle only to find out they do not have one. you have to use the LAX green shuttle (don't confuse it with the pink shuttle!) which drops you off on century blvd where you wait for another shuttle to pick you up. we saw shuttles come and go and come and go at least twice before our shuttle came 30min later. it drove us down maybe two blocks, pulled into an awful alley filled with wrecked cars where we dropped off and told to walk to the front of the building. There was a line that went down the block with people who had been waiting 30min w/out the line moving so much as an inch. they had wayyyyy over booked the cars!! after another 30min i couldn't wait any longer because i had a scheduled appointment. i started out my journey with plenty of time for my appointment but, because of the long wait time for their shuttles and waiting for a car i never received, i was late for my meeting! the saying "you get what you pay for" doesn't apply in this case because you get far less than what you pay for from economy rental. the old saying "the cheap comes out expensive" was ringing in my ears as i called for an alternative ride and left everyone still standing in line for the chance of getting a car from economy. i DO NOT recommend this company!!!!!
3.9 Mediocre11 Sep 2021
Mandatory insurance of 43USD per day. A rip off!
1.9 Horrible11 Sep 2021
Horrible customer service , gave me a bad car was falling apart ! They charge a lot of holding money plus your credit card.
1.9 Horrible5 Sep 2021
Rented a minivan. Priceline listed unlimited miles, but they charged me $20/day extra for unlimited miles. Car had 50K miles and the front tires barely had any tread. The car antenna was missing so the radio didn’t work and my iPhone 12 wouldn’t connect using the USB port.
1.9 Horrible4 Sep 2021
Could have better staff who are actually prepared for work and don’t give off such negative energy. Car washing time is beyond ridiculous
7.9 Good30 Aug 2021
The directions on how to get the car could have been a lot better. The agency was not even called economy. All I had was a phone number, and the recorded message was not clear.
1.9 Horrible29 Aug 2021
We never got a car. Horrible experience. Will never do again. Total scam. Took us to a very scary area even though when I booked it it said it was at lax. It was not. Had to go bus to shuttle way off of lax just to go to a totally scary area full of angry customers who were also refusing cars because either 1. The cars we disgusting and not what we were told we would get or 2. They make you add $190 insurance on a car rental for just one say. Total scam. I will never use again. Horrible
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Rated no. 14
AMPM Car And Truck Rentals
6.6 Good (50 reviews)
2 locations in Los Angeles
AMPM Car And Truck Rentals
Locations in Los Angeles
  • 6.4
  • 6.9
  • 6.7
  • 6.3
  • 6.9
Recent reviews
3.6 Mediocre3 May 2016
The representatives were very nice. I received a prompt call from a very nice person after my complaint about my experience. I was refunded the extra $10.00 I had been charged to get me to the airport in time to catch my flight.Hidden charge - about $4.50 more than quoted by KAYAK. I had to pay $4+ for the inconvenience of waiting longer (they only run every 15 min) for a shuttle; than having to wait 15 mins for another pick up to take me to the car rental. The car was old and smelled. The carpeting was coming away from the floor.
6.0 Good29 Apr 2016
Good price. Ok servicePrice and the convenience of renting. No hassle and queuesCar was not well maintained. Stains on seats. Smell of cigarette smoke
8.8 Excellent27 Apr 2016
So friendly and helpfulThe staff is amazing
2.8 Mediocre26 Apr 2016
AMPM was just bad newsThey mixed up my pick up time. I was scheduled to pick up my vehicle at 12 noon, they had me picking up at 2pm. She was adamant about this 2pm pick up time until I showed her my reservation on my phone. After this got worked out, she told me that they not only didn't have the vehicle I requested, they only had one vehicle on site- a gigantic minivan, which isn't ideal for city driving. When returning the vehicle they drop you off about a mile away from the shuttle because, in our driver's words "We don't pay to enter the parking lot" A mile walk carrying luggage at the end of the trip isn't how you want to end a trip.
2.8 Mediocre25 Apr 2016
Totally unhappy with my service.The priceGot a very dirty car. My pickup appointment was delayed by half hour due to short staffing. When returning the vehicle, i was treated poorly by staff. They weren't attentive in any way. Received a discount but i had to prove the vehicle was dirty...soo glad i took a video.
4.4 Okay23 Apr 2016
Took me over 40 minutes to get a car. First car I got had broken trunk lock. Instead of replacing this car, stuff starts to guide me how should I close this trunk. Overall, if you want cheap car, this is the place to go. If you want normal service, I wouldn't recommend this place.
10.0 Excellent22 Apr 2016
- everything was fast and to-the-point - i forgot my credit card and was able to rent with debit - i was able to provide proof of insurance for my car at home to avoid buying their insurance - price unbeatable- not a real con, but would be easier if you could take one shuttle to/from the office (but FYI you can get a drop-off at the terminal for a $10 fee)
10.0 Excellent18 Apr 2016
Really great rate, received a much better car than expected.
10.0 Excellent17 Apr 2016
Pick up and trip off
8.0 Excellent17 Apr 2016
Great priceI liked that the service was the cheapest I found for the weekend. I have rented out of LAX before and I have waited over 30 minutes to get the right shuttle to arrive. This shuttle went around pretty frequently, and you end up in a random lot but AMPM is there when you arrive, ready with your car. They take you back to the hotel where their office is and process your paper work. The process is pretty quick and the service is great.The cars could use a car wash, at least the one we got. It wasn't very dirty, and we did't mind it too much, its just when you rent a car you expect it to be clean. For the price and the service it's not too bad.
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Rated no. 15
NU Car
6.3 Good (96 reviews)
1 location in Los Angeles
NU Car
Locations in Los Angeles
  • 6.7
  • 6.7
  • 6.1
  • 5.6
  • 6.3
Recent reviews
1.9 Horrible21 Sep 2021
I never pickup the car because my flight from LAS to LAX 1079 with JetBlue was delayed the airplane had security issues. So I called NU from LAS to inform them of the involuntary circumstances no one answered and kept having the answering machine then I tried Priceline they said they will get back to me in 7 days!!! I used to search your engine for everything I want but with such incident I would go directly to the main agent. I kindly ask you for complete refund of my money
1.9 Horrible21 Sep 2021
Showed up with a long line of other customers just to be told off there are no cars available. No point in making a reservation if it can't even be kept.
5.9 Okay11 Sep 2021
The vehicle was not clean, the staff at pick up she don’t know about vehicles,she try to get me by offering similar as an upgrade, when asked is it hatch back she said no but when got my vehicle that was hatch an after half hour wait I do not want to go back and change, the vehicle was scratches the whole driver side as well, it is economical YES
10.0 Excellent6 Sep 2021
We were disappointed that when we arrived, our booking was canceled due to a flight delay. They have a policy that if you aren’t there within 2 hours of your reservation time your booking is canceled, which is fair, but we just didn’t know. It would be great if they collected snd checked flight numbers prior to cancelations. They ran out of cars in our price range. However, the customer service was exceptional and we were upgraded to a different car and given discounts on the upgrade cost. Between the amazing customer service rep, the managers, and the guy inspecting our car prior to taking it - the staff was absolutely amazing. We were very pleased with the upgraded car and the care they took to support us when we were struggling to figure out what to do. Thank you for an excellent service and amazing car rental experience!
1.9 Horrible6 Sep 2021
Cancelled my car rental due to car shortage and I didn't get a notification. They need to work better with third party companies that help them book customers and promptly pick up phone calls at their desks.
10.0 Excellent24 Aug 2021
Car was nice and clean.
3.9 Mediocre22 Aug 2021
I wasn't able to get my rental from them because my flight was delayed which was no fault of theirs BUT when I asked about holding it for tomorrow they were no help. I asked what my options are because obviously we wanted to keep the rental again no help. I think the fact that they close at 5pm is crazy especially when things can happen with flights. I just learned to take my business somewhere else.
1.9 Horrible24 Jul 2021
No operators after 5pm! My flight arrived at 4:45pm. It took me hours to cancel my reservation which was almost impossible and it cost me $60. I went to another company.
10.0 Excellent24 Jun 2021
Pick-up in LA was a breeze and I was out the door in 10 minutes. Drop off was just as swift in San Diego. Only downside is I have to wait 3 days for my deposit. Other than that, it was a really good experience!
10.0 Excellent12 Jun 2021
Staff
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Rated no. 16
GREEN MOTION
4.5 Okay (47 reviews)
1 location in Los Angeles
GREEN MOTION
Locations in Los Angeles
  • 6
  • 5.7
  • 4.4
  • 4.3
  • 4.4
Recent reviews
1.9 Horrible1 Sep 2021
Don’t bother unless you like to be frustrated & waste time. 2 shuttles from LAX, & the first shuttle drops you at a “depot” which is really a street corner without seats or covering from the hot sun. Then when you call for the second shuttle, no one answers. The second shuttle was a van without enough room for the hot & tired customers. The office is in a tacky industrial area. The office is dirty, dingy & way too crowded with no where to sit either inside or out during the excessively long wait for help. Fees are tacked on. I paid Kayak for added insurance coverage then was told I’d have to buy Green Motion/U-Save insurance, too, as they didn’t honor the insurance through the Kayak site OR add my own insurance. The office is ONLY open 8:00AM-6:00PM & no extended shuttle, so fend for yourself if you have early & evening flights. The clerk didn’t know what he was doing & another person had to come over to correct everything. Even though I picked up the car 2hours late & had written documentation the return time had been adjusted, it wasn’t. So 2 hours before the return time I started receiving calls as to why the car had not been returned & that my time could be extended for a fee. Never had such a difficult, time consuming, annoying experience renting a car, even in foreign countries! Oh, and 5 days later the $250. Deposit still hasn’t been returned! Worst car rental experience of my life! Avoid & go with a reputable company. Also, don NOT use Kayak to book. Go directly to the rental car company to avoid a bunch of undisclosed fees!
10.0 Excellent23 Aug 2021
The staff was extremely polite and friendly. The car was very nice. It was a very good experience. I would book from them again.
1.9 Horrible19 Aug 2021
They set our reservation time for 6pm, and they were closed by the time we arrived at 6pm. still charged us
1.9 Horrible9 Aug 2021
Check in took an hour. Confusing to deal with.
3.9 Mediocre3 Aug 2021
This company did not seem prepared the volume of business the pandemic has brought their way. It took a very long time for the clerks to manage the paperwork for each customer. It seems their compute system was very primitive: facts I had entered online had to be entered again by the clerk. There were a lot of papers to deal with and it took a long time to find a car and get it ready. Getting to the rental office was a nightmare. I'm sure this had as much to do with the airport as the rental company. In any case, getting from LAX to the rental should have been described online so we could have spent less time chasing our tails. The whole experience reminded me of why the top car rental agencies are on top.
10.0 Excellent30 Jul 2021
Great service
5.9 Okay25 Jul 2021
If you’re looking for a reasonable priced rental this is the place to go. Check-in was very long and a little annoying as well as getting to the actual rental facility but for the price I just couldn’t complain. There weren’t many options in vehicles but you get what you pay for.
1.9 Horrible19 Jul 2021
This place closes at 6pm. My flight didn't land until after this time, but was not specified before booking. I had to take an uber to my hotel room and back the next morning. The rep tried to charge me for additional insurance even after I told him I already purchased insurance. There were also additional charges that were charged to my credit card after I I purchased the card. The rental costs well over what I have paid to Dollar in the past, and they talk about how great their savings are compared to other rental car places. Never again will I rent from this place.
1.9 Horrible18 Jul 2021
This place is awful. It’s off airport and has 2 stops and 2 shuttles to get a car. they drop you at a bus stop and tell you to hang on someone will be by! They also tell you to call when you land but there is no one answering ANY phones over 45 minutes of trying. When they do arrive you are going to sketchy back lot. Staff acts like they’re doing you a favor. Both check in a drop off required 15 minutes of total chaos. No order. No lines. We had Uber waiting fir us to get back to airport. It’s that bad. Not worth the hassle or savings.
1.9 Horrible17 Jul 2021
1. The second shuttle didn’t come. I ended up walking the mile. I enjoy walking so it wasn’t so bad. 2. I got there and it was a long wait. Annoying but not untypical. 3. The guy told me I went to the wrong location. He pointed to the return car location address in the email and said to go there. 4. I walk 0.5miles to the other location. No one was there. Just a place to park cars 5. Walked back. Asked the guy if the pickup address in the confirmation email matches the address I was at. He confirmed it did. Said he didn’t have my reservation in the system. 6. Ended up ubering. Was here for business and spent 2hrs doing this. Waste of time.
Rated no. 17
State Van Rental
8.9 Excellent (13 reviews)
1 location in Los Angeles
State Van Rental
Locations in Los Angeles
  • 9.2
  • 9.2
  • 8.7
  • 9
  • 9.2
Recent reviews
7.9 Good2 Aug 2021
We got to the office to drop off the van we rented at 7:35am and the office was closed. We had to wait for the manager to get there. Who arrived at 7:45am, and the everything worked out fine and seamless, but we got a little nervous because no one informed us the wouldn't be working.
9.2 Excellent24 Oct 2020
The car wasn’t in a perfect condition but was ok.
10.0 Excellent10 Oct 2019
Lindon was Super helpful and friendly when I called ahead to confirm the reservation AND the day of! We’ve worked with other companies, but will be returning to State Van rental because of his excellent customer serviceIt would have been better if they had high-ceiling or Promaster cargo vans
10.0 Excellent24 Jun 2019
Helpful and friendly staff. Smooth experience.
10.0 Excellent14 May 2019
The staff was very friendly and everything was handled professionally and in an organized way. The tips given helped us :)
9.6 Excellent26 Nov 2018
Excellent drop off.
10.0 Excellent6 Aug 2018
Juan and George provided excellent customer service at pick-up and drop off. Thanks to both of them our experience with State Van Rental was great.We were unable to travel from Nevada to Arizona due to mile restrictions. Also, that we had to pay extra for a second driver.
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From €25/dayRated no. 18
Europcar
7.5 Good (8 reviews)
1 location in Los Angeles
Europcar
Locations in Los Angeles
  • 8.5
  • 8.2
  • 7.2
  • 6.7
  • 7
Recent reviews
10.0 Excellent24 Apr 2019
Prompt service, clean car, easy drop off, no extra charges for insurance or 2nd driver
9.6 Excellent3 Mar 2017
Very efficient once we got to the counterSupplying car not as specified although in hindsight havng seen the one specified we were grateful that we got a different model
5.6 Okay19 Feb 2017
Advantage LAX from a management point of view was disastrous. Not only did they not have an SUV per our booking, it took over TWO HOURS to get from the kerbside outside the airport waiting for their shuttle bus, to completing the paperwork and being given the car. Would never use again.
7.2 Good13 Apr 2016
Not the car I booked...Sat NAv was a waste of timeBrand new car Easy drop offWas a smaller model than booked - I booked a Jeep Cherokee or similar - got a Jeep Patriot which is considerably smaller. Added the GPS - waste of time! The signal constantly dropped out and then tried to re-route taking us off course. If we'd have followed the instructions we would never have got out of LA!
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Rated no. 19
Silvercar
6.5 Good (5 reviews)
1 location in Los Angeles
Silvercar
Locations in Los Angeles
  • 6.8
  • 6.8
  • 6.4
  • 6.8
  • 6
Recent reviews
8.8 Excellent30 Dec 2019
Te staff was great at all timeThe cost seems a little bit higher even understanding the Audi brand all fleet
2.0 Mediocre3 Dec 2018
HorribleThe people at silver car were very friendly and nice and gave us a ride to another rental car service ( Hertz )I will never book with kayak again, there was no fine print stating that I had to be over the age of 22 so when we got to silver car with all of our luggge expecting to get a car we were turned down because of age requirements!!! There was also no way for me to get my 48$ back from what I put down on the rental because I booked through a 3rd party app. So yeah KAYAK y’all suck . Go to HERTZ
10.0 Excellent19 Jun 2018
AwesomeGreat experience
2.0 Mediocre20 Feb 2018
AvoidThey demanded I install an app or my reservation would be cancelled the day before I left. I cancelled.
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Rated no. 20
Priceless
4.6 Okay (2 reviews)
3 locations in Los Angeles
Priceless
Locations in Los Angeles
  • 5
  • 5
  • 4
  • 2
  • 7
Recent reviews
4.4 Okay18 Aug 2016
Girl at check in was niceNo license plate on car. Drop off was either pay $15 or wait 30 min for airport shuttle. Unprefessional way to do business
Rated no. 21
U-Save
3.1 Mediocre (4 reviews)
2 locations in Los Angeles
U-Save
Locations in Los Angeles
  • 4
  • 3.5
  • 2.5
  • 3
  • 2.5
Recent reviews
6.4 Good5 Sep 2017
Hidden TermsThe car was new and clean.They rely on Carrentals.com which has a horrible customer service experience. I wanted to adjust my booking, but Carrentals.com insisted that U-SAVE policy would not allow it unless I booked another car with them. When I arrived to pick up my car, U-SAVE mandated that I purchase third party liability insurance from them as they don't accept Canadian or international insurance coverage. This consequently raised the cost of my rental by another $250. I will not use them again.
2.0 Mediocre1 Nov 2015
the company doesnt exist!! it charged my credit card and thats it. no car, no money back!!!
2.0 Mediocre29 Oct 2015
Fraud Alert!! This company is a scam.The numbers given on the reservation - one was the corporate HQ in Mississippi which didn't answer the phones and the local number was a disconnected Verizon wireless number. No shuttles despite advertisement, and when I took taxi to the address in the reservation there was no such business there. What the heck? This wasn't at any small airport, it was at LAX. Several hours later when I'm already in another company's rental car I got a call back from the HQ who said the reservation email must have had old phone number and address. As for the shuttle, they would have needed me to take a shuttle to a private parking garage telling them I'm using their lot and then crossing the street. That is shady as heck. Too bad for them I already listed this as a fraudulent/scam charge on my credit card. Lady at HQ said they would fight it, and I broke my cool and told them to suck an egg. Good luck getting your $32 from me.
2.0 Mediocre12 Oct 2015
2 types of insurance and the car still wasn't coveThe weather on the day of pick up was pretty good.The Alianz insurance I paid for during the online booking process only covered me for personal injury. When I arrived at U-save, I was forced to pay extra for the mandatory liability insurance required by the state of California. I had paid for two types of insurance and still had no cover on the actual car I was driving. I've rented cars through a number of companies in L.A and wasn't surprised to be screwed with the insurance. There's room in the market for a rental company with transperancy, maybe U-save could be the change.
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Locations in Los Angeles
Recent reviews
Goldcar Rental SP
1 location in Los Angeles
Goldcar Rental SP
Locations in Los Angeles
Recent reviews
keddy by Europcar
1 location in Los Angeles
keddy by Europcar
Locations in Los Angeles
Recent reviews
LAX Van Rentals
1 location in Los Angeles
LAX Van Rentals
Locations in Los Angeles
Recent reviews
Live A Little Rentals
1 location in Los Angeles
Live A Little Rentals
Locations in Los Angeles
Recent reviews
Loop Van
1 location in Los Angeles
Loop Van
Locations in Los Angeles
Recent reviews
Los Angeles Van Rentals
1 location in Los Angeles
Los Angeles Van Rentals
Locations in Los Angeles
Recent reviews
MEXRENTACAR
1 location in Los Angeles
MEXRENTACAR
Locations in Los Angeles
Recent reviews
MPG Car Rental
1 location in Los Angeles
MPG Car Rental
Locations in Los Angeles
Recent reviews
NextCar
1 location in Los Angeles
NextCar
Locations in Los Angeles
Recent reviews
Pop Car Rental
1 location in Los Angeles
Pop Car Rental
Locations in Los Angeles
Recent reviews
Rhodium
1 location in Los Angeles
Rhodium
Locations in Los Angeles
Recent reviews
Right Cars
1 location in Los Angeles
Right Cars
Locations in Los Angeles
Recent reviews
Ritz Rent-A-Car
1 location in Los Angeles
Ritz Rent-A-Car
Locations in Los Angeles
Recent reviews
Super Cheap
1 location in Los Angeles
Super Cheap
Locations in Los Angeles
Recent reviews
TravelCar
1 location in Los Angeles
TravelCar
Locations in Los Angeles
Recent reviews
Yesaway
1 location in Los Angeles
Yesaway
Locations in Los Angeles
Recent reviews
7581 travellers who hired a car in Los Angeles gave the car agency they used an average rating of 6.4

Car hire locations in or near Los Angeles

Good to know

Most popular agency

Alamo

Most popular car type

Intermediate

Average price

€33/day

Good deal

€27/day

When to book a car hire in Los Angeles

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Los Angeles

  • Get ready to explore the dazzling sights of Los Angeles on the road trip of a lifetime. When you rent a car on your vacation, you will enjoy the freedom of discovering each corner of the city at your own pace. Rather than relying on public transport, opt for a hire car to easily navigate this sprawling city. Don’t miss the beaches, never-ending boulevards, or the Hollywood Hills -- all easily reached by car.
  • If you are flying into Los Angeles International Airport, you need to be aware that all the hire car companies are off-site. When you land, you will need to exit your terminal and use the courtesy shuttles. Your first option for your pickup is to go to the Lower/Arrivals Level islands outside baggage claim and wait by the "hire Car Shuttles" sign. Alternatively, you can go to the LAX Shuttle Airline Connection and take a shuttle bus to the Remote hire Car Depot.
  • Driving in Los Angeles can be challenging due to the city’s infamous traffic. Therefore, as a visitor, you should look out for Carpool and High Occupancy Vehicle (HOV) lanes. You will be able to spot these designated lanes on most of LA’s freeways. Whilst HOV lanes are found on the far left, you can spot a Carpool lane from the diamond painted on the road. To use these lanes, you must have at least 2 people in the car.
  • During weekdays, rush hour in Los Angeles starts between 5:00 am and 10:00 am. In the afternoon the roads are busy from 3:00 pm to 7:00 pm, although you should avoid driving on a Friday. You can also expect heavy traffic on weekend evenings, especially in or out of downtown and Hollywood. The best way to avoid traffic is to stick to driving through the connecting neighborhoods. Thankfully, the city is set out in a grid, so you have a variety of options for crossing town.
  • 25% of our users found a car hire in Los Angeles for €27 or less
  • Book your car hire in Los Angeles at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Los Angeles are around 16% cheaper than other car types, on average

FAQs about hiring a car in Los Angeles

  • Some car hire companies in Los Angeles which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Budget and Thrifty

  • On average a hire car in Los Angeles costs €33 per day.

  • In the past 72 hours, the cheapest car hires were found at Avis (€35/day), Fox (€40/day) and Budget (€70/day). In the last 72 hours the cheapest hire car price was found at Avis 9217 Airport Boulevard 90045 (13 kilometres from the city centre).

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Los Angeles are Alamo (9.2, 50 reviews), Enterprise (8.2, 1535 reviews), and Midway (8.0, 488 reviews).

  • The average price of fuel in Los Angeles is €4.00 per litre over the past 30 days. Filling up a tank of fuel costs between €48 and €64, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Los Angeles.

  • Car hire companies onsite at Los Angeles airport include Budget, Thrifty, Dollar, Sixt, Hertz, Europcar, Avis, Ace and Advance Car And Truck Rental.

  • Car hire companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Alamo, Budget, Thrifty, Dollar, Sixt, Hertz, Europcar, Avis, National and Enterprise.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Los Angeles costs €30 per day, on average.

  • A Economy car hire in Los Angeles costs €28 per day, on average.

  • A Full-size car hire in Los Angeles costs €33 per day, on average.

  • In Los Angeles, cars are most frequently rented at Thrifty 2627 North Hollywood Way (16 km from city centre ).

  • On average hiring a car in Los Angeles costs €232 per week (€33 per day).

  • On average a car hire in Los Angeles costs €996 per month (€33 per day).

  • Los Angeles features mostly freeways, wider streets, and large parking garages that are great for any type of car. We recommend that you rent an intermediate or full-size car if you’re planning to discover the scenic routes and national parks outside the city. If you want to explore the city center, rent a convertible to fully soak up the LA sunshine. Fortunately, the city’s idyllic climate lends itself to any style of car driven year-round.

  • Throughout the state of California, the maximum speed limit on highways is 65 mph. Where indicated, drivers can go 70 mph. On two-lane undivided highways, the speed limit is 55 mph, while in business and residential districts the limit is 25 mph. Speed limits in Los Angeles also depend on the conditions on the road. You should watch out for construction zones which often have reduced speed zones.

  • In Southern California, petrol prices average $3.73 a gallon. The price of petrol is higher in California than the national average due to the state’s strict environmental laws, which mean petrol stations only offer a rare blend of fuel. In addition, California’s taxes are slightly higher than some other states, meaning petrol is more expensive in Los Angeles.

  • There is a wealth of parking options in Los Angeles. In popular tourist areas you can expect to pay between $8 and $25 for a space in a parking lot. On many of Los Angeles’ blocks you will find meter parking that conveniently takes credit card payments. Meanwhile, in the suburbs you can take advantage of free street parking. Some residential areas and side streets require a permit, so look out for the parking signposts.