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Book Ace car hire

Driver's age: 26-65
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Ace customer reviews

5.7
FairBased on 3,691 verified guest reviews
Pros +
Cons -
  • They held $200 even though I used a credit card. (in 11 reviews)
Show reviews that mention
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A
4.0 Mediocre
If I say No EXTRA insurance that’s what it means. I was quoted $145 for the rental. When I checked out the charge was $267. Something about some extra insurance that’s you’re forced to take even if you have full coverage. They were definitely not clear on this. I would’ve said no immediately. It’s bait and switch all day. Never again.
X
2.0 Poor
They need more employees around this time of year.
M
2.0 Poor
Nothing as a black man I was subject to racism at the highest. After my conformation on line with the same credit card and license I used two days earlier at JFK they ran my credit again and doubled the price of my rental so I didn't get the car any more I have been renting since the eighty's this was my worse experience ever.
A
8.0 Very Good
Ended up needing a last minute rental after an evening flight into Orlando. I couldn’t find anything available anywhere but luckily my teenager found Ace available through Kayak and saved the day. The wait for shuttle pickup was so long we weren’t even sure it was coming but this was my first time waiting on a shuttle from the airport to rental place so maybe that’s normal. We ended up getting a Lyft from the airport to Ace which was an extra expense but it was probably a good thing because when the shuttle came there were lots of people and the line was even longer. The line when I arrived, prior to the shuttle that I would have been on was long and moved kind of slowly. However, my time at the counter was quick, easy and pleasant. The car itself was great, no issues there at all. Drop off was a breeze but did have a 10 min wait for the shuttle to the airport which was fine. Overall, I felt Ace was a good value and good service and I’m extremely grateful for the last minute availability! For me personally though, I think I’d rather pay more to rent from the airport for the convenience of it instead of shuttling back and forth especially with kids in tow.
A
2.0 Poor
Extra charges Very Rude representatives Had to cancel and rent from another company
A
2.0 Poor
Not recommended! Didn't have the car we reserved. Vehicle we did get was used hard. They aggressively upsell insurance. Showing your insurance card to decline insurance isn't enough - they force you to show the declarations page.
A
2.0 Poor
They waited until I got to the gate to insert a $150 additional insurance fee to my bill! I had to ditch them in that moment (thank goodness I hadn't prepaid) and go next door to Fox rental car, which took me right away.
W
2.0 Poor
This location has scams occurring. First off they put $1000 hold on my credit card when their own rental agreement said it should be a $300 hold. Secondly, and most importantly, they demanded that I get liability insurance when in fact it is the law that rental companies in Ontario must carry basic liability insurance and it is not mandatory for the renter who has personal car insurance and an American Express platinum card that covers up to $75,000 damage. They indicated to me liability insurance was mandatory and if I did not pay the money for the liability insurance they would not rent me the car. I was stuck. I paid the money but filed a formal complaint with the headquarters in Indianapolis and the local franchise.
A
2.0 Poor
They didn’t gave me car. They have so many excuses already decided. They will not give you car if they think you have got good deal. They will then tell you to book at that time which would be expensive. Trust me, never go at this Ace place. You will be hanged at the end moment.
A
2.0 Poor
I never did get the car. Tooooo many stipulation, inexcusable reasons why I couldn’t rent a car though I had everything needed. I just wanted to drive to California, visit my mom in her last days and come back home to Vegas. But because I’m living in Vegas and have a California license I could only rent the car if I was catching a flight back from California. Now how stupid does that sound. And not only did I have a deposit but I also had to pay the cost for the car and for their insurance. I only have liability. But I thought all of that comes out of the $500 deposit. Never got the car and was very very very unsatisfied

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Where can I find Ace car hire?

Address

39 The Strand

Hours

Phone

64-9-303-3112

Address

5 Manu Tapu Dr

Hours

Phone

64-9-256-9944
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Good to know

Most popular city

Manchester

Most popular car type

Intermediate

Average price

€59/day

Good deal

€46/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for €58 or less
  • Book your car hire from Ace at least 7 weeks before your trip in order to get a below-average price.
  • Compact car hire from Ace is around 59% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs €40 per day.

  • What is the most popular car hire from Ace?

    Compact (Chevrolet Aveo Sedan or similar) is the most frequently booked car hire type from Ace.

  • How many car hire locations does Ace have?

    Ace has 441 hire locations worldwide. Take a look at our Ace hire location map to find the best car hire near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominican Republic, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs €282 per week (€40 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs €1,209 per month (€40 per day).

Everything you need to know for your Ace car hire

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