Dublin Car Hire

Cons: Didn't like attitude of counter staff on surprising news that as we had booked on a US website we were required to pay €12,500 immediately from our credit card before collecting our hire car. Also unknown to us a copy of our insurance was expected. Consequently we cancelled the car.

Cons: The wait to see a representative on both pick up and drop off was extremely long The same representative on both ends of the trip took forever, continually trying to upsell insurance, instilling fear in the rentors. He held up everyone, but fortunately I didn't have to deal with him. The car was in terrible shape. The air conditioning didn't work. The fan only worked on high speed. The car itself was uncomfortable.

Cons: The total bill was twice what we were quoted. When we dropped the car off in Dublin it was in an empty parking lot and left a key at a desk. Then two days later received a bill for a price we were not quoted for. Over all the car cost over $100 a day for a size basic car. I called customer service to let them know we were charged an amount we didn't agree to and they told me to dispute it to my credit card company.

Cons: they charge me 30 euros for not wanting

Cons: We weren't given information on the motorway toll when we picked up the car, as we'd previously rented from another company where it was included we presumed it was the same with Avis. It was only when we returned the car we saw the information, why haven't they got the same information in the office where we picked up the car? The car was also not the one we expected, the Nissan Juke would have been preferable to the Opal Astra we were given

Cons: The pre-authorisation remains on card for 5 weeks. This shall be reduced as we might have to use the card and the limit is gone.

Cons: Usurious insurance rates. And NO A/C! Have to rent a "Luxury " car to get ac, and were not told. Got an hour out of Dublin before we figured out there was no a/c. Contrary to popular belief, it actually does get warm in Ireland in August....

Cons: Dublin Airport Pickup Location was understaffed. Waited 40 mins for my scheduled pickup to be ready. Avis charged the cost of the rental for insurance - way overpriced.

Cons: They did not have the car I had reserved nor could I change the reservation through them. Would have to go through Kayak. the car I got was fine but larger and more expensive then I had planned. The GPS software took us on two very wrong detours.

Cons: Had to haggle for best price on insurance. Only until i went to another compnay did they offer discount. Also not availbale online so could not shop prior to arrival.

Cons: The difference between my booking price and the real price I have already paid. I need to look for a explication about. Tax ? Insurance? ?? I don't know, I have already asked directly Europcar about, I hope I will have answer early. Beside, when I returned the car, the Europcar employee asked about accident on front driver door, little scratch less than 3 cm. I tried to explain I didn't check the car with worker when I took the car, and the scratch is on the car before, but he said me the opposite. But, when I took the car 12/04/2017, I tried to put this scratch in the contract, and the office employee explained me all accident, impact and scratch have put in the report during the car drop off with the costumer before. So, when I picked up the car, total price with insurance is very expensive than the booking price ( because they add taxes, insurances....) and, when I returned the car, Europcar worker put in the report "mystic accident". Consequently, I send you my dissatisfaction about this rental car.

Cons: Beware booking through kayak. The car rentalI booked did not have the mandatory minimum insurance requirements for car rental in Ireland and as result I had to paid double what was originally quoted.

Cons: Mandatory insurance cost 3 times the Kayak quote! Drop off a complete mess. Parking directions a mess. It took almost 15 mins to get return checked clear. Minimal staff available. Worst Europcar location I have ever experiences.

Cons: This company is an insurance ripoff. Insisted on full coverage, left me and my family in a lurch as we were stuck at a remote location offsite from the airport. Would not accept my credit card insurance policies, I had 3 different cards, all with renters coverage. Tried to use my personal renter policy which covers rentals in Ireland and they refused. Hard sell on everything. Instead of the $80 for the week, ended up having to dish out $540. Avoid at all costs. Don't fall for their bait and switch. Kayak should be ashamed of doing business with this company.

Cons: Taxes, insurance and airport fee meant a 50eur rental turned into a 250eur rental.

Cons: The hustle I got to take an upgraded car compared to what I originally booked. The fact there was nobody available to explain the car operating chaicteristic for basic things like how to adjust miors, cruise controles, syncing your phone to to the car, where the fuel fill lid button was located, seat adjustments,, the dashboard characteristics and other features I had to figure out on my own. It would have been a much better experience if the rental car agent or representative had been willing to explain the car features before I departed with the car.

Cons: The price ended up being many, many times over what was quoted due to the Irish insurance. Would have been good to know in advance so I could compare to other companies more accurately.

Cons: Desk person didn't want my custom and recommended that I go next door to his competitors to deal with them. So did, that you budget car rental!

Cons: Did not like the fact that the car rental was listed as $99.00 but had fail to mention that there were added expenses that led to a $900+ increase. The fact that you are required to have insurance on the car was not related to us. It is not like in the States where you can decline the insurance if your personal insurance premiums covers rentals. And if you do decline the insurance, it's an automatic $5000 hold on your credit card. So when I thought I was receiving a "deal" with the price of the rental, it in fact was not. Make sure you do your research before selecting a rental in Ireland. I did not and we paid for it....literally.

Cons: It took well over an hour to pickup the car, really ridiculous, and we were the second in line when we arrived. It was much worse for others. Also I got a nail in the tire and they were no help at all, I had to pay for the repair myself because I didn't have the extra "tire cover." (Luckily tire repairs are cheap in Ireland). The insurance is also a scam in Ireland (this is common to all agencies I could tell), as most credit cards don't cover Ireland, but Chase cards seem to (call to ask). Thrifty accepted this for a 30 euro administrative fee (which is disclosed in the terms). They were also remarkably nitpicky about the condition of the car, taking photos at checkout and documenting even the slightest scratches or dents.

Cons: The people who work in Dublin are a bunch off crooks all the want is the people who rent buy extra insurance which I believe I did not need plus there were all types of extra fees

Cons: We had to wait an hour for the car. Very slow. Also didn't like the the insurance deductible fee added to the credit card fo 1600.00 euros. Never had that occur in any country that we rented a car. Rented in Scotlad the week prior and the process was straight forward.

Cons: We paid for a small baby car seat and they had a enfant car seat. We asked for help putting it in and they would not help. One guy said they didn't have insurance to help. The seat was too big and another guy who tried to help suggested we go across to another terminal and rent a baby seat. So I have to walk across the airport after 16 hrs of travel to try and rent another car seat after I had already paid for one.. Very bad service on that end . If they don't have the seats they should not have it available to rent .. How do I get my money back I paid for the seat???

Cons: I plan on contesting my credit card charge. I was quoted a price of E193.34. I ended up being charged E308.30 with an additional charge of E66.96 for an additional driver. There was no explanation of where the other E44 came from. Additionally there was no prior mention that the vehicle was a diesel nor that a E5,436 security charge would be applied to my credit card.

Cons: The true cost of renting a car in Ireland is disguised in the insurance fee.

Cons: The rear wiper was missing, drivers side door didn't lock, passenger side door couldn't be opened front the outside. Overall an awful car. Lots of hidden fees added on as well, declining insurance results in a 5,000 euro hold on your card which would max most people's cards out on the start of a trip.

Cons: I printed out our car and it didn't have a confirmation number on it they wouldn't accept it and doubled price.

Cons: Way too long a wait to get service at the pick up counter. About 30 min! They had the gas at full when it was only 3/4.

Cons: Pick up is not in terminal building as suggested at booking instead we had to go to the Budegt counter in Terminal, where sent to a shuttle bus station from there, had to wait for the bus and arrived at the real budget station after a 10 minute busride. The car was relatively old with +80k KM.

Cons: unclear what to do once you dropped your car off. No one was around. I asked someone and they told me to go to the office, and the office told me I had to go back outside to talk to someone and have them look over the car first.

Cons: No air conditioning. Sluggish rngine

Cons: Waited a long time to get from airport to car park as they only have one van for each terminal at the Dublin airport

Cons: They did not have the car I reserved and tried to switch me into a larger manual driven car, which is not what I reserved. I argued with them I wanted a n automatic and not a larger car. They had to go to another car rental place to get me an automatic vehicle and then gave me a SUV when I had wanted a smaller vehicle to drive in Ireland. Do you know how hard it is to drive an SUV on Ireland roads? I managed but was so irritated that they did not have the car I reserved.

Cons: When I got to the airport the rental company said there was $36 of insurance daily for the car, making this change from a super cheap rental to a super expensive rental. This rental option only works if you have a credit card which provides insurance. None of this appeared in the conditions I saw on kayak. I will never use this service again

Cons: I was charged (but refunded) for an additional day that wasn't reserved. It was massively more money than the initial reservation was made doe

Cons: i was quoted roughly 50.00 to rent the car, when we got to the facility, the woman gave us an entirely different price, said she had to completely change our reservation because of kayak and they ay it was booked and that there was no way she would let us leave the lot without buying the insurance, because we would be liable for the 27,000 dollar car.since she said she wouldn't let us leave the lot without paying the insurance we ultimately had to and pay a lot that we didn't expect to pay. we are very disappointed since i love booking through kayak but i guess i can't do it internationally. we lost out on a lot of money we could have used.

Cons: Difficult to find gas for fill-up near the return location. A bit of a wait to return and have deposit refunded. Some pressure to add insurance during pick-up.

Cons: The company is completely corrupt. Why even advertise a rate that is impossible to keep once you get to the car rental agency? I specifically booked a rate without insurance because my credit card allowed for it, but she wouldn't allow us to leave with the car without adding insurance on. The total cost was four times the advertised rate. It's a scam and I was so frustrated. Not the way I wanted to start my trip.

Cons: Rented a large car for over $80. was prepared for car to be around $250.00 with additional charges. However, when we got to the counter they wanted nearly 600 euro...we asked for a smaller car, but were told it would cost the same. It was total BS, so we ended up cancelling and not taking a car at all, and just spent about $100 on taxis for the 9 days. I will never rent from Payless again and i have rented so many cars, but never had such a bad experience at the counter.

Cons: The quote for my car rental did not include taxes, basic insurance coverages and other required charges. What should have been a $250 rental ended up being $570. Before you make your reservation ask if all charges are included in the quote.

Cons: The price we were quoted turned out to be literally 1/4 of what it actually cost. The clerk even told us they quoted the low price and then added on costs. I was told that I would have to leave a credit card with a $5000 reserve with them if I took the car without proving I had insurance coverage for damages. We were in Dublin and without choice, but it was very much more expensive that we were quoted and expected. In the States we just use our card and the deductible is covered but we couldn't prove it there and I wasn't going to leave a $5000 charge on my credit card. Wouldn't use Payless again.

Cons: Car had no windscreen washer fluid. Pick up process and check in were very time consuming but drop off went very quickly. I programmed GPS to home for car drop off but it left me about 2 km away. Caused a bit of stress but when I finally returned the car, I was taken immediately to the air terminal

Cons: After traveling from California to visit my family in Ireland ( three flights & 20 hours travel time)- nobody could tell me where the Easirent shuttle picked up from. Finally, I learned There us a legal issue between Easirent & The airport as they have failed to pay service charge for picking up & dropping travelers ioff. When I finally reached them, they hung up on me. When I called back they said they didn't have a vehicle for me despite the fact that I reserved it over five months prior. The representative recommended I contact some of the other rental companies at the airport. as Easirent couldn't help me. Of course none of the other rental agencies had vehicles available at such short notice. One of them informed me that I was the third traveler they met that day with a similar story after Easirsnt failed to provide a vehicle. Sixt was able to accommodate me for a 10 day rental but not that day. I had to take a cab to my parents home & pick up my 10 day rental from Sixt a couple of days later. I wonder how the other two travelers fared? I typically rent from Sixt or Dan Dooley as Invidit Ireland every 6 months. I will never make the mistake of renting from Easirent again

Cons: The vehicle we reserved (an automatic) was not available and they were really sketchy on the reasoning. When we called for the shuttle about an hour or so after we had landed (our flight was a bit delayed) they said they were out of automatics because we were late. We ended up taking the manual, and when I asked them what happened while I was at the counter, they said "there were a lot of accidents this week so they sold out of automatics." I said well then that means they weren't all out because I was late, doesn't it? And he got rather flustered. It felt like a bait and switch, and would have been extremely problematic if I wasn't able to drive a manual as the other rental companies were charging 1.5x what I had booked for.

Cons: I ordered and paid for an automatic, but they only had a manual transmission. Therefore I had to overpay for the manual they gave me, and said customer service would resolve it. The customer service group has not responded to my messages.

Cons: Car was not full of fuel when rented. We however didn't notice until 30 km away. Called them and sent pic of fuel gauge but never heard back. Had no choice but to return full. No credit was given. Annoying.

Cons: Kylemore road is a bit of a hike, staff pushing all the extras, daily rates

Cons: Transfer from the airport to the car lot is confusing. Make sure to clarify how to get transported to the car lot.

Cons: Nothing!

Cons: Gasoline is so expensive due to liters.. not on website.. not close to advertised price

Cons: .

Cons: When I advised I had Rental Car Insurance with my World MasterCard they charge my card $5000 to cover it having me go thru my Insurance to get it back. Also my Van was broken into in Dublin on the 1st day, when I returned it to get another vehicle all the employees seemed to know that this happens frequently at Guiness and the ZOO (why was I not advised when I picked up the rental ??)

Cons: Had to wait a long time to pick up the car There was an additional €250 for insurance which doubled the price of the car. Ridiculous!

Cons: We were not warned by the staff that we should photograph and document every tiny scratch on the vehicle....including the bumpers! The staff at the Hertz near Shannon Airport will charge you exorbitant amounts for any tiny scratch. We were assessed over $700 for three very short (the largest was less than 2 cm) thin (a couple of millimeters thick maybe) on the front bumper. These were not dents at all, just superficial scratches on a plastic bumper.

Cons: Car type is not Astra as advertised, is a Skoda Fabia, very short on accessories.

Cons: Bait and switch pricing. $200 extra for an automatic? Horrible experience!

Cons: It took quite a few minutes at pick up; not sure if they weren't expecting as many customers at that time or just didn't have enough staff. Took about 30 mins to get our car.

Cons: I expected a few additional fees on my €28-for-3day rental car, but by the time I got out of the office and on the road I was €190 lighter for "mandatory fees". I've learned my lesson, only booking major brands in the future (avis, hertz, sixt, etc). Also had booking issues as "Ace" was merely a broker and the actual renter was easirent and was not located at the normal rental facility nor was the shuttle conducted from a marked location. I also did not recieve a confirmation email and had to search the website to find any of this information.

Cons: Terribly slow check in process, and TONS OF HISEM FEES not told about when booking, which is really unusual for my experience booking through mayak. It ended up costing us more than 3X what we thought we'd be paying. Won't use ACE rentals again.