Recent reviews
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- Neutral
- Negative
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10.0
Pros: Staff great, easy rental, nice price
Cons: Nothing Alamo could do. The Boston car rental center is a beast to find.
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10.0
Cons: Built in Nav
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4.8
Cons: Terrible pick up situation
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10.0
Pros: Everything
Cons: Nothing
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9.2
Pros: Very smooth pick-up and drop-off.
Cons: Hardest thing was finding our way out of the airport. With all the "little" added fees and taxes and just plain ridiculous add ons, the total real price out-the-door was pretty high. Apparently this is the industry standard...
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10.0
Pros: Easy to get “any” car and leave and then dropping off was super easy!
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2.0
Cons: Alama required a credit card to rent one-way; we only had a debit card. This was only communicated to us at the counter when we arrived. The only "assistance" the person offered was to find the section of the fine print in the contract that specified this.
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8.0
Pros: Staff was friendly and very helpful.
Cons: Signage from baggage claim for directions to catch shuttle bus not clearly marked. Had to ask where to catch bus.
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4.4
Pros: The car was comfortable and fairly new.
Cons: The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
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10.0
Pros: yes, drop off was very easy
Cons: N/A
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9.2
Pros: Pick up was super easy. Did everything at a kiosk and then Walked out to pick a car.
Cons: I do wish they had carts available at drop off so you don’t have to shlep all your stuff across the parking lot, down the elevator and out to the shuttle bus. I was alone with two kids and it was a bit tricky.
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10.0
Pros: Very good to deal with especially since our car broke down and they arranged another to be delivered to our hotel
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10.0
Pros: Staff great, easy rental, nice price
Cons: Nothing Alamo could do. The Boston car rental center is a beast to find.
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10.0
Cons: Built in Nav
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10.0
Pros: Everything
Cons: Nothing
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9.2
Pros: Very smooth pick-up and drop-off.
Cons: Hardest thing was finding our way out of the airport. With all the "little" added fees and taxes and just plain ridiculous add ons, the total real price out-the-door was pretty high. Apparently this is the industry standard...
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10.0
Pros: Easy to get “any” car and leave and then dropping off was super easy!
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10.0
Pros: yes, drop off was very easy
Cons: N/A
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9.2
Pros: Pick up was super easy. Did everything at a kiosk and then Walked out to pick a car.
Cons: I do wish they had carts available at drop off so you don’t have to shlep all your stuff across the parking lot, down the elevator and out to the shuttle bus. I was alone with two kids and it was a bit tricky.
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10.0
Pros: Very good to deal with especially since our car broke down and they arranged another to be delivered to our hotel
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4.8
Cons: Terrible pick up situation
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2.0
Cons: Alama required a credit card to rent one-way; we only had a debit card. This was only communicated to us at the counter when we arrived. The only "assistance" the person offered was to find the section of the fine print in the contract that specified this.
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4.4
Pros: The car was comfortable and fairly new.
Cons: The desk agent at check-in was rude and did not tell us about additional (and exorbitant) fees. It was an extra $80 to have a second driver. It was an extra $60 for a childs booster seat. She didn’t tell us about these extra fees until the very end after she handed us the keys. Unsatisfied customer.
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