Boston car hire reviews and directory
Enterprise
Locations in Boston
1 Congress St+1 617 723 8077
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
102 Belvidere St+1 617 262 8222
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
1022 William T Morrissey Blvd.+1 617 282 3900
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
15 Transportation Way+1 833 230 5695
| Monday | 05:30 - 23:59 |
| Tuesday | 05:30 - 23:59 |
| Wednesday | 05:30 - 23:59 |
| Thursday | 05:30 - 23:59 |
| Friday | 05:30 - 23:59 |
| Saturday | 05:30 - 23:59 |
| Sunday | 05:30 - 23:59 |
17 Melnea Cass Blvd+1 617 442 7500
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
200 Stuart St+1 617 449 7362
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
230 Dorchester Ave+1 617 268 1411
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 00:00 - 00:00 |
288 Washington St+1 617 779 0160
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 00:00 - 00:00 |
292 Western Ave+1 617 783 2240
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 00:00 - 00:00 |
4009 Washington Street+1 617 327 6688
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 00:00 - 00:00 |
425 Summer St+1 617 268 1411
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
79 Freeport St # 83+1 617 282 3900
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
855 Morton St+1 617 298 5411
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
996 Commonwealth Avenue+1 617 738 6003
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
10.0 Excellent9 Sep 2020
Pros: Received car that I booked, rare these days!Cons: A little bit of a weird wait; standing in a line but they had tons of employees trying their best to get us what we needed. The wait was worth it as I got a Range Rover, exactly what I booked and wanted! Boom!
4.0 Okay8 Sep 2020
Cons: The car smelled very strongly of marijuana and even after they scent bombed it (which took forever and I was in a rush), it still smelled. They did not have another car for me, so I had to take it.
8.0 Excellent8 Sep 2020
Pros: UpgradeCons: Access to location. Located in parking garage building. Difficult to find entrance to office.
2.0 Mediocre1 Sep 2020
Pros: Unfortunately no positivesCons: Reservation made the previous day around midday. I was called en route to picking it up appx. a half hour before my reservation time to be told that it was canceled due to unavailability. I cannot fathom why you would advertise a reservation for a car that you didn't have available, and then cancel it so close to the pick up time.
2.0 Mediocre27 Aug 2020
Pros: They were closed for my pickup time, so I wasn't able to get the car. I had to walk to a nearby competitor and ended up paying more.Cons: Be clear about hours, and don't let me book a car for pickup if I can't pick it up.
10.0 Excellent15 Aug 2020
Pros: Staff was polite, everything was easy, no surprises.Cons: The vehicle itself kept flashing "change oil" and "low tire pressure" warnings ... none of the tires seemed flat, so we didn't try to pump them, and of course, we didn't mess with the oil. Other than that, everything worked without issue.
2.0 Mediocre12 Aug 2020
Pros: I had the least friendly and least helpful staff I’ve ever had in any car rental experience ever. They refused me a car and then did nothing to help. They essentially locked me out even though I made it on time. I eventually was not able to obtain a car from enterprise. I will never use enterprise again and I have questions about using your app.Cons: Enterprise did not follow up. They did not offer me a car although I paid for one. They were not able to get me a car at another location and less I was willing to pay over twice as much. They actually lied to me on multiple occasions through the process. Profoundly disappointed.
8.0 Excellent7 Aug 2020
Pros: Staff was friendly and very helpful!
10.0 Excellent6 Aug 2020
Pros: Staff was fantastic and flexible, location was convenient!!Cons: Nothing!
10.0 Excellent4 Aug 2020
Pros: Everything was simple and easy Cons: Be more clear on what cars are available and communicate that. The car i got was fine but it wasn’t either of the reservations i made.
Alamo
Locations in Boston
1 Congress St+1 888 826 6893
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
15 Transportation Way+1 833 230 5696
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
10.0 Excellent15 Sep 2020
Pros: Friendly staff and very spacious car.Cons: The car was very uncomfortable and felt very light when there was wind.
8.0 Excellent14 Sep 2020
Pros: PIckup was easy - staff was very helpfulCons: When I dropped off my car the office was unexpectedly closed for the weekend. I called customer support to determine the process for dropoff - they told me to leave the car and drop the keys in the dropbox. But then I was billed for an extra day - even though I returned the car before the 4:00 p.m. time it was due. I had to call customer support to get the additional charges credited. So that process could have been smoother.
10.0 Excellent8 Sep 2020
Pros: Good service and easy process
8.0 Excellent30 Aug 2020
Pros: Quick
10.0 Excellent22 Aug 2020
Cons: Perfect
10.0 Excellent20 Aug 2020
Pros: Pick up was very easy. I'm glad I had a reservation, though, because there weren't cars available to people who didn't have reservations. I was through the front door and to my car in less than 10 minutes. Didn't try to upsell me anything. Staff getting me the car was very helpful and polite
2.0 Mediocre19 Aug 2020
Cons: I had to spend 3 hours of my time fixing the tires the mechanic at the shop said they never should have let me drive off the lot with it
6.0 Good17 Aug 2020
Pros: The cleanliness of the car and the priceCons: Specify which cars belong to each category as I paid for a Volkswagen and got a mini. They said it was the same category but how would I know if that was the truth? Also to return a car I fort Lauderdale better return car signalage would be appreciated. Thanks.
10.0 Excellent12 Aug 2020
Pros: Staff were very friendly and helpful. Pickup and drop off at airport was easy.
10.0 Excellent4 Aug 2020
Pros: Easy pickup and drop offCons: Price
Hertz
Locations in Boston
10 Huntington Avenue+1 617 236 6940
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
150 Freeport Street+1 617 436 3548
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
156 Tomahawk Drive 42a+1 617 568 5200
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
30 Park Plaza+1 617 338 1500
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
39 Dalton Street+1 617 338 1506
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
450 Mcclellan Highway+1 617 561 3099
| Monday | 09:00 - 15:00 |
| Tuesday | 09:00 - 15:00 |
| Wednesday | 09:00 - 15:00 |
| Thursday | 09:00 - 15:00 |
| Friday | 09:00 - 15:00 |
| Saturday | 09:00 - 15:00 |
6.0 Good18 Sep 2020
Cons: I was not happy that I was double charged, I pick the car up at the airport and by mistake I made the reservation for your other place in the city. I should’ve been down in your computer system reserving the car. Not for location
10.0 Excellent13 Sep 2020
Pros: Staff did their job. Wait was reasonable.Cons: Social distancing could use work. What to do when returning vehicle could have been clearer.
8.0 Excellent6 Sep 2020
Pros: Car was different than promisedCons: Could have used more staff at counter to reduce wait time
10.0 Excellent2 Sep 2020
Pros: The staff was very helpful, the vehicle was clean and ready for us to drive off.
8.0 Excellent2 Aug 2020
Pros: Easy checkout
10.0 Excellent30 Jul 2020
Pros: The staff was very friendly and ready for us when we arrived. I got the 7 passenger vehicle I requested and it was comfortable for all of us adults. I liked the feature that I could pre-pay for a full-tank of gas at current rates that way I didn't have to fret before returning the vehicle making sure the tank was full.Cons: Our rental went smoothly, but another couple arrived at the same time we did. They had not made a car reservation before walking into the rental office...at that time there wasn't a car available for them in Boston. I'm going to make sure I always make reservations in advance.
4.0 Okay29 Jul 2020
Cons: Pick up location was closed when I arrived, had been moved to another. Due to this I was late to drop off, missed the window, and had to drop off the next morning
8.0 Excellent21 Jul 2020
Pros: The staff is Boston was helpful and upgraded our car quickly once we realized our rental wouldn’t be big enough. The car was clean and the sticker was a great way to indicate that we were safe to enter the vehicle.Cons: The Experience in Johnstown could have been better. There was no warning letting us know we would have to handle the drop off on our own. Signage was sparse and confusing. Had everything been included in our rental paperwork, we could have avoided a half hour of trying to figure out where to go. The airport was also closed by the time we arrived and no one was there to help us
2.0 Mediocre17 Jul 2020
Pros: Staff unhelpful, many unfounded charges for the 2 hour rental. Rental record is under dispute and not resolved a week later.Cons: No random charges and a staff that is able to help resolve issues in a timely manner. Mishandling of information regarding reality.
6.0 Good30 Jun 2020
Pros: Staff is always super friendly and helpful at this location and the car was really clean.Cons: I wish that Hertz was clearer about dropping off after hours. If you must drop off your car after 10PM, just leave it in the Dollar/Thrifty section on the 4th level. I didn't know about this, and all of the signs there say that Hertz has no dropoff after 10 PM. My car wasn't due until the morning, but I got back at 11:30 PM. So, I left the parking lot - paid the parking fee of $10 bucks and returned the car the next morning, when the agent informed me of the other option - which would have saved me time and money.
Avis
Locations in Boston
1 Center Plaza+1 617 534 1420
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
100 Clarendon Street+1 617 534 1404
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
15 Transportation Way+1 617 568 6600
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
183 Cambridge Street+1 617 783 1938
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 15:00 |
2 Seaport Lane+1 617 778 2409
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
270 Atlantic Avenue (1st Floor Lobby)+1 617 227 0279
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2.0 Mediocre1 Sep 2020
Cons: My reservation was for a pickup time that the office was not even open. I did not get a car.
2.0 Mediocre31 Aug 2020
Pros: NothingCons: Waiting an hour and a half in line to check out a car is unacceptable. Will never rent from Avis again.
8.0 Excellent28 Aug 2020
Pros: the first car we were given smelled like smoke, we were able to exchange for a smoke free car quickly,Cons: the line was super long at Logan.
10.0 Excellent27 Jul 2020
Cons: Pick up was fantastic, there was no attendant at drop off but about 50 cars being returned.
10.0 Excellent21 Jul 2020
Pros: The staff were all fantastic!! And the vehicle was very nice. Cons: The vehicle was great, only there were some minor cleanliness issues. Not well detailed, sales paperwork glue on the window and driver door frame, advertising marker still on the windshield. I also would have been super grateful (and wouldn't have needed to extend our lease) if there was a pickup option for 'drop-off'. I had an unexpected scenario, needing to take my elderly father to drop off the rental. Not living far, it was a risk and hassle, not your fault but.. well, you're asking.. I'm sharing. Anyway, all was ok.
2.0 Mediocre21 Jun 2020
Cons: Specific about time. Would have been nice to know that location I chose closed. Had to get another car from different location and ended up paying a whole lot more. Trying to get a hold of someone yo help me and nobody seemed to understand my situation. I kept getting the run around very frustrating
6.0 Good20 May 2020
Pros: Drop off easyCons: First car was broken, pick up took over an hour
9.6 Excellent17 Mar 2020
Pros: Easy pick-up. Easy drop-off. Flat-rate for tolls was amazing. No fuss at any step in the process. Both offices were friendly staffed and quick.Cons: The floors in the back of the car were a little dirty. Not a huge deal. The car also didn't get particularly good mileage for an economy, but again, no biggie.
10.0 Excellent17 Mar 2020
Pros: Location was great and fast service
2.0 Mediocre23 Dec 2019
Pros: Car was good. Worse experience ever. First of all I book my car for 11am and I was able to pick it up at 12.45 after a huge slow line because there were no cars available!!! Online booking rate for one day was 66€, at drop off they tried to charge me 230€. It was impossible to solve at front desk because of poor customer support. I don’t think I will ever see my money back again. Highly recommend to avoid avis. Ah, almost forgot, in the car you could smell marijuana. Luckily police didn’t stop usCons: Communication. Problem solving. Attitude. More professional approach.
Budget
Locations in Boston
1 Center Plaza+1 617 248 0128
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
100 Clarendon Street+1 617 236 0185
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
15 Transportation Way+1 617 568 6601
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
183 Cambridge Street+1 617 497 3608
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 15:00 |
2 Seaport Lane+1 617 778 2411
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
270 Atlantic Avenue+1 617 227 0784
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
6.0 Good21 Sep 2020
Cons: During kayak booking process, I booked a car from Logan airport (this was confirmed on my kayak app after check out). Then, when confirmation email came through, my car was actually reserved in Lynn MA (a 30 minute drive away). The entirely wrong location was booked.
2.0 Mediocre10 Sep 2020
Pros: I did not end up renting the car as it was booked at the wrong location.Cons: The car was booked at the wrong location. My kayak confirmation was for a car from Boston Logan Airport, but the car was actually booked in Lynn, MA so I had to cancel the reservation and rebook directly with the rental car company.
6.0 Good31 Aug 2020
Cons: Extremely slow service at pick up
2.0 Mediocre30 Aug 2020
Cons: We had a family Medical Emergency (father had to be airlifted from Marthas Vineyard Hospital to Boston for emergency surgery) and had to drop off our rental car at Oak Bluffs Marthas Vineyard instead of Hyanis Port. Called Corporate and they still charged me $500+ for the changed location fee. Unexceptable in my book to charge this fee for a family emergency...... Brian Boyt 310-308-0755
10.0 Excellent26 Aug 2020
Cons: Nothing it was excellent all around
10.0 Excellent21 Aug 2020
Pros: First car smelled strongly of marijuana. Second car was given to me very quickly, was bigger, and was very cleanCons: Better QA of the vehicles before allowing customers to pick one up
4.0 Okay18 Aug 2020
Pros: I rented a carCons: The entire experience. The location is a mechanic and the Budget sign is extremely small you can’t even see it. Also, there is no organization and the lot is very small with too many cars! You have to remove 1 car and then go find parking for it on the street and then get the car you rented out. Way too much chaos.
8.0 Excellent10 Aug 2020
Cons: waited in line for 1.5 hours for pick up. Only two people working. When I got to the counter the clerk was incredibly quick and apologetic for the wait but there should have been more people on staff to help.
8.0 Excellent7 Aug 2020
Pros: The car was clean and working.Cons: The pick up at Logan airport took about 45 minutes. The signage did not reflect changes in locations and procedures due to COVID, so it was difficult to figure out where to go and what to do.
4.0 Okay5 Aug 2020
Pros: The pick up and drop off experience was good. Representatives were friendly.Cons: The vehicle was gross! It said cleans and disinfected but it was not. The car smelled like cigarettes and had food crusted on the center console. In these times cleanliness is paramount.
Thrifty
Locations in Boston
100 Tomahawk Drive+1 877 283 0898
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
3 Columbus Avenue+1 617 457 8157
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2.0 Mediocre12 Sep 2020
Pros: Staff were lovely but Kayak said it was $144 when it was $557. They missold me insurance for $11 a day that turned out to be invalid on Thrifty’s cars. It was a criminal transaction all around.Cons: Be honest for god’s same you criminals. Everything was sold incorrectly from the day rate of rental to the insurance to the type of car. I was flabbergasted at your behaviour.
2.0 Mediocre7 Sep 2020
Cons: Had to cancel my reservation 2 Months ago due to a wedding cancellation because of Covid. Thrifty told me that I can submit an appeal to get my money back but would not be told the outcome until after my reservation date. Ridiculous!
2.0 Mediocre18 Aug 2020
Cons: We found marijuana and cigarettes in our rental car. It had obviously not been thoroughly cleaned.
6.0 Good18 Aug 2020
Cons: Easy to pick up and drop off. I did need to add air to the tires when the low air warning light came on my second day in....and Not sure I needed to pay $12.50 a day for Tolls however....
6.0 Good20 Jul 2020
Pros: Minivans are great and a reasonable price Cons: The van we rented had a Rejection sticker as it’s inspection sticker - also the van smelled strongly of smoked marijuana when we picked it up.
10.0 Excellent6 Jul 2020
Pros: Staff was very nice when I rented it. There was no staff when I returned the car as it was 4 in the morning. No problem.Cons: it should not have cost so much just because it was summer in New England. Over $500 for a week was too much but I had no choice.
2.0 Mediocre2 Jul 2020
Cons: The vehicle smells like cigarette smoke to the point of clothes smelled like smoke upon exiting the vehicle
2.0 Mediocre30 Jun 2020
Pros: Being able to book a reasonably priced car so quick and easily.Cons: I tried to get in touch with someone to let them know I was running late to get the car, try to modify the reservation, or add a driver and every place I called said they wouldn’t do it for me. Then because I couldn’t get in touch with anyone and was late, my reservation “didn’t exist anymore” and I was charged for a car I never even drove. Worst customer service.
10.0 Excellent20 Jun 2020
Pros: Drop off was great no waiting at allCons: The car didn’t have blind spot monitors
8.0 Excellent22 May 2020
Pros: Th staff was very kind and friendly. i did not like the kind of car i had,was upstairs and did not want ot go back to change it.Cons: I could have been asked if there was another car i would prefer or what kind of car i was getting.They did say kia but not what kind. thank you
Dollar
Locations in Boston
100 Tomahawk Drive+1 866 434 2226
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
110 Huntington Avenue+1 617 578 0025
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3 Columbus Avenue+1 617 457 8157
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
8.0 Excellent9 Sep 2020
Pros: Staff was very helpful, got a good deal
10.0 Excellent6 Sep 2020
Pros: Staff was extremely helpful and friendly. After hours drop off was clearly posted by the elevator of the garage.Cons: Nothing - it was all very smooth.
8.0 Excellent1 Sep 2020
Pros: The process at the counter and the actual drop off were both quick and painless.Cons: Getting out of the rental car facility is a nightmare. It took a while for someone to appear and clear us to leave.
4.0 Okay29 Aug 2020
Cons: You guys really screwed me over with the hidden fees - I thought my rental would cost ~$150.00, but it was well over $200.00. Going forward, I'll just go directly to the rental agency.
10.0 Excellent25 Aug 2020
Cons: Better information before car pickup about what the toll and EZpass options.
2.0 Mediocre22 Jul 2020
Cons: If you think your dollar rental is going to cost you $130, budget for at least $350 because you will be slammed with extra, hidden fees at every step of the process (initial payment, when picking up the car, dropping off the car) etc. DO NOT book with Budget unless you want to pay more than twice the advertised price.
10.0 Excellent29 Jun 2020
Cons: Everything was good
10.0 Excellent27 Jun 2020
Pros: Friendly and efficient staff. Clean and almost new car.
10.0 Excellent20 Jun 2020
Pros: Staff is always great at this location - and really enjoyed driving the Ford Titanium more than I thought I would.
10.0 Excellent12 Jun 2020
Pros: Friendly staff, great location, clean car, good value.
Payless![agency]()
6.8 Good (283 reviews)
1 location in Boston
Payless
Locations in Boston
15 Transportation Way+1 617 561 0139
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
6.0 Good10 Sep 2020
Pros: Upgraded from compact car to a Mitsubishi Outlander, which was the only positive of our experience.Cons: 20+ minute wait in line at Boston Logan, on top of 40+ minutes just for the associate to help us?!!! Their name tag said they’d been there for 15 years, but they were slow as molasses and had no care for us and did not make me feel valued. There were no Payless reps at their airport (what?!!!), so a random other person had to try and come help. When we FINALLY got our car over an hour later, we drove it 2 miles only to have an emergency notification come on saying “Pull over safely. Car will stop soon” WTF?! So we drove back, got back in line and waited 40+ minutes to be helped by another terrible associate who didn’t care about us. Once we finally got our second car, it was 2+ hours later and no one even apologized for the inconvenience. I already called customer service, and they said “oh okay we will get back to you in a minimum of 5 days”
2.0 Mediocre17 Aug 2020
Pros: Nothing great. Car worked fine that’s about it.Cons: Car smelled like cigarettes and pick up process was terrible
2.0 Mediocre10 Aug 2020
Pros: The price was the only positive thing about this rental experience.Cons: The car reeked of cigarettes and the seats had been spilled on with some sort of dark liquid. It took forever to get a customer service rep on the phone, I filed a complaint, and all I received in response was an e-mail saying they were sorry they had disappointed me.
4.0 Okay18 Jul 2020
Pros: The staff was fine and gave me an upgrade to a larger vehicle at the same rate, which was nice.Cons: There were literally more than $84 in after-booking fees above and beyond the advertised total price, before including the optional insurance and toll pass -- in the end I paid three times the advertised price. Customer service was also very slow, not that I begrudge the employees there, just they were very understaffed. The car smelled like cigarette smoke that had been poorly covered up with cologne.
7.2 Good13 Feb 2020
Pros: Good value.Cons: Agent was blunt and not very gracious.
5.2 Okay3 Feb 2020
Cons: Staff could not have been more unpleasant
7.2 Good8 Dec 2019
Cons: Our flight was changed to a red eye. Arrived at 5:30 am in Boston. Counter not scheduled to open until 7:00 am. At 7 , no one showed up. Waited 30 minutes before an Avis representative took pity on us. He, some how, was able to process our rental. At return there was no representative in the garage, only at the counter inside.
2.0 Mediocre5 Dec 2019
Pros: Nothing-didnt rentCons: I never picked the car up because your inefficient system let me book a car from a place that was closed before my airline arrived. And neither organization Payless, or you would do anything about it.
10.0 Excellent12 Nov 2019
Pros: Dropoff and pickup was super easy
10.0 Excellent2 Nov 2019
Cons: Nice car, good service
E-Z Rent-A-Car![agency]()
6.7 Good (157 reviews)
1 location in Boston
E-Z Rent-A-Car
Locations in Boston
100 Tomahawk Dr+1 617 567 2491
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre10 Feb 2020
Pros: Unfortunately, there was no chance for me to like anything as E-Z did not have my reservation on file. I spent over an hour at the counter looking to see if the order was wrongfully placed for a different day, if it was set for a different pickup location, or if the rental company had been changed (I individually checked with Alamo, Advantage, Hertz, Enterprise, and more) to unfortunately find out there no company had my reservation on file. By the time the entire ordeal was done, and the option was to reserve a new car, we were so late that we decided to completely change plans and not rent a car for the day. This put extreme stress on myself with family visiting town and I am incredibly frustrated with this experience. Please contact me at mpbrooks16@gmail.com or (708) 212-6034 to advise next steps - I kindly ask to be refunded for both the car rental and the insurance policy as neither were used.
6.8 Good3 Feb 2020
Pros: easy in and outCons: more people at the checkout, waited almost half an hour for my turn
6.4 Good3 Jan 2020
Cons: The signage for the desk was difficult to find, the car exterior was dirty including windows and mirrors.
The gas wasn t full and was low about 100 miles, I filled it a day later and drove that far before gauge returned to the point where I picked it up
4.8 Okay13 Dec 2019
Pros: Staff at counter was good, requested a vehicle with "in" state tags. Was told the vehicle had "Massachusetts tags".... it did not, then the gentleman in garage fought with me when I got to the vehicle with "Virginia tags!!!"..... He was very rude and he had 6 vehicles of same model with "Massachusetts tags" but wouldn't let me switch!!!! Ridiculous.....Cons: Using another rental company bc upon returning the vehicle I couldnt find anyone to check me out????
So I proceeded to the rental counter and NO ONE there either at 730am in the morning, it's been a few days and yet to recieve my receipt.....
Last time I will use a second rate rental company, I travel for a living and if your a businessman dont use EZ car rentals!!!!
4.8 Okay26 Oct 2019
Pros: the staff at our pick-up were stressed because of the long line (we waited over an hour to pick up our car). Our attendant was chippy and not very helpful.
The car was excellent.Cons: the terribly long wait to pick up our car. Had to change our plans.
4.0 Okay12 Sep 2019
Cons: Check-in staff was exceptionally rude. Apparently customer service no longer matters.
5.2 Okay1 Sep 2019
Pros: There was one staffers who was helpful and apologetic regarding poor signage at the airport. I also appreciated the man who checked the car out and was careful and helpfulCons: The counter staff were rude and simply did not care. They blamed me for missing the counter sign and could not have been more dismissive and unhelpful. With that attitude, I will avoid EZ rental in the future.
9.6 Excellent21 Aug 2019
Pros: The counter girl was super friendly and happy, and the return was easy. The car got great mileage!Cons: nothing!
8.8 Excellent20 Aug 2019
Cons: There is always a long line & a long wait to register. The staff is friendly & helpful. I asked about specials; I was told I could upgrade for $45 but was not told that was based on $15 per day. My total was greater than $45. I want a refund for the overage. Returning the car was super simple.
2.4 Mediocre28 Jul 2019
Cons: Early Saturday morning 6:00am to 7:00am there was nobody to assist me so I went to a Competitor
I would appreciate a full refund
Thanks Bill
Advantage![agency]()
6.4 Good (282 reviews)
1 location in Boston
Advantage
Locations in Boston
100 Tomahawk Dr+1 617 567 2491
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre2 Jan 2020
Pros: NothingCons: Advantage refused to rent car even after rental was pre-paid for in advance
10.0 Excellent25 Nov 2019
Pros: Easy drop off
4.0 Okay12 Nov 2019
Pros: I was able to cancel my reservationCons: I have no confidence in renting with Advantage after my last week experience in Denver. I was given a vehicle in disrepair and was very unsafe, putting me in danger and great discomfort and inconvenience.
8.8 Excellent6 Nov 2019
Pros: The staff at the counter were really great. I was in a hurry and a panicky mess, but they helped me with check in and got me to my car (I even made it to my meeting on time).Cons: The signage about where the desks were for check-in versus where the cars are could be clearer. However, I found the staff to be helpful in finding the correct location.
9.2 Excellent27 Sep 2019
Pros: Friendly, helpful staff
5.2 Okay9 Sep 2019
Pros: Signage at airport confusing. Counter staff not pleasant or helpful.Cons: Car not clean inside or out.
2.0 Mediocre23 Aug 2019
Pros: Nothing. The rental agency had NO cars. I couldn't rent anything
4.8 Okay13 Aug 2019
Cons: We waited at rental counter for over an hour. The car was dirty inside and out.
8.0 Excellent9 Aug 2019
Pros: Helpful staff
7.6 Good8 Aug 2019
Cons: Price
National
Locations in Boston
1 Congress St+1 888 826 6890
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
102 Belvidere St+1 617 262 8222
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
15 Transportation Way+1 833 230 5697
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre25 Aug 2020
Pros: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.Cons: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
6.0 Good24 Aug 2020
Pros: They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.Cons: The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.
8.4 Excellent18 Dec 2019
Pros: Easy to pick up and drop off and the shuttle was also expedient to and from the airport.
Car was new with 300 miles.Cons: The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.
10.0 Excellent30 Nov 2019
Pros: Friendly and easy couldn’t ask for faster service
2.0 Mediocre10 Oct 2019
Pros: Arrived and national did not have reservation and did not have any other cars. Told us to call other locations. Was on the phone for several hours. National has only 2 other available cars in the area and was trying to make me pay regular price for the other cars despite not having or being able to honor my reservation. Was told the local regional manager would call me and I am still waiting for their call. Will not be renting w national again and cannot trust that reservations made on this website will be honored moving forwardCons: Honor reservation. Have rental car available if there is a booked reservation. Do not falsely sell these reservations if the company cannot honor them. Very disappointed all together
8.0 Excellent8 Oct 2019
Cons: Should give car with full tank of gas
10.0 Excellent29 Sep 2019
Pros: Staff was very helpful, would rent from National again!Cons: We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.
9.6 Excellent1 Sep 2019
Cons: All was great
9.6 Excellent28 Jul 2019
Pros: Friendly, helpful staff. Offered upgrade at no cost when initially booked car was not readily available.Cons: The location (inside a parking garage inside a large buildling complex) can be difficult to find both for pickup and for dropoff.
6.8 Good24 Jul 2019
Pros: The car was good and quality as expected.Cons: The main drawback was the pick-up of the car. The priceline system is not transparent at all, I had asked for a pick-up at Boston airoport and it came up that this was at the city center. This made everything more complicated.
Europcar
Locations in Boston
Please Go To The Advantage Counter+1 617 567 24910
8.4 Excellent4 Apr 2018
Pros: very good
4.4 Okay24 Sep 2017
Cons: Left iPad in glove compartment. When I returned to the car rental area the iPad hadn't been handed in to the manager or lost property after the car was cleaned which was disappointing. I couldn't check car myself as it had been rented out even though I had returned within 3 hours of having left the car back
10.0 Excellent21 Apr 2017
Happy out!Pros: Smooth drop off.. upgraded car at airport to minivan .. delighted with the priceCons: Car pick up was sluggish but overall I was happy
Sunnycars![Sunnycars]()
3 locations in Boston
Sunnycars
Locations in Boston
102 Belvidere Street0
15 Transportation Way0
270 Atlantic Avenue0
Recent reviews
Eagle Rent A Car![Eagle Rent A Car]()
2 locations in Boston
Eagle Rent A Car
Locations in Boston
1760 Revere Beach Pkwy0
Boston airport0
Recent reviews
Advance Car And Truck Rental
Locations in Boston
100 Tomahawk Drive+1 617 567 24910
Recent reviews
Easirent![Easirent]()
1 location in Boston
Easirent
Locations in Boston
Logan International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Flight Car![Flight Car]()
1 location in Boston
Flight Car
Locations in Boston
Boston airport+1 844 742 58700
Recent reviews
keddy by Europcar![keddy by Europcar]()
1 location in Boston
keddy by Europcar
Locations in Boston
100 Tomahawk Dr., Boston Logan+1 617 567 24910
Recent reviews
Sixt![Sixt]()
1 location in Boston
Sixt
Locations in Boston
100 Tomahawk Dr+1 888 749 8227
| Monday | 09:00 - 15:00 |
| Tuesday | 09:00 - 15:00 |
| Wednesday | 09:00 - 15:00 |
| Thursday | 09:00 - 15:00 |
| Friday | 09:00 - 15:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | 09:00 - 15:00 |
Recent reviews
U-Save![U-Save]()
1 location in Boston
U-Save
Locations in Boston
25 Harvard Avenue+1 617 254 19000
Recent reviews
4079 travellers who hired a car in Boston gave the car agency they used an average rating of 7.5
Good to know
Most popular agency | Budget |
|---|---|
Most popular car type | Economy |
Average price | €41/day |
Good deal | €32/day |
When to book a car hire in Boston
Top tips for hiring a car in Boston
- 25% of our users found a car hire in Boston for €32 or less
- Book your car hire in Boston at least 1 day before your trip in order to get a below-average price
- Standard car hires in Boston are around 37% cheaper than other car types, on average
FAQs about hiring a car in Boston
Some car hire companies in Boston which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Alamo and Hertz
On average a car hire in Boston costs €41 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Boston are Alamo (8.5, 764 reviews), National (8.5, 123 reviews), and Enterprise (8.4, 955 reviews).
Car hire companies onsite at Logan Intl airport include Budget, Alamo, Hertz, Thrifty, Avis, National, Dollar, Europcar, Enterprise and Advance Car And Truck Rental.
Car hire companies that offer shuttle or pick-up services from Logan Intl airport to off-airport locations include Budget, Alamo, Hertz, Thrifty, Avis, National, Dollar, Europcar and Enterprise.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Economy car hire in Boston costs €35 per day, on average.
A Standard car hire in Boston costs €48 per day, on average.
A Mini car hire in Boston costs €59 per day, on average.
In Boston, cars are most frequently hired at Budget 1 Center Plaza (1 km from city centre ).
On average hiring a car in Boston costs €287 per week (€41 per day).
On average a car hire in Boston costs €1,230 per month (€41 per day).