New York car hire reviews and directory
Alamo
Locations in New York
320 W 57th St+1 646 692 4999
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
332 W 44th St+1 888 826 6893
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
743 Broadway+1 888 826 6893
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
Building 308 Federal Circle+1 844 648 1611
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
10.0 Excellent5 Jan 2021
Pros: Everything was very easy, convenient. Loved the car they gave me.
10.0 Excellent23 Dec 2020
Pros: Picking up the car was fast and easy. The staff was very friendly and made it easy.Cons: I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.
6.0 Good29 Nov 2020
Pros: Check in and check out was very easy.Cons: The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.
10.0 Excellent5 Nov 2020
Pros: Quick pickup, friendly counter person, clean car. A+Cons: All was great!
2.0 Mediocre13 Oct 2020
Pros: Uh, the entire location was CLOSED at my confirmed pickup time. I stood there with my luggage and my family with no car.
8.0 Excellent13 Oct 2020
Pros: Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions. The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.Cons: I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.
6.8 Good12 Oct 2020
Pros: Car was ready on time and was pretty clean. Price was good.Cons: The pick-up location said not to worry about preexisting scuffs or scratches on the car because they were so small, but the drop-off location tried to pin those marks on me. Fortunately, I took a video of the car when I picked it up, proving the marks were already there. The drop-off location dropped the issue right away after seeing the video.
6.4 Good21 Sep 2020
Cons: The car reeked of cigarettes
8.0 Excellent17 Sep 2020
Pros: Pick up was really easy, manager was quick and professional, was able to help me out even after working hours (website didn't say they are closing after 5 now). The car was new, clean and comfortable. The drop off was a bit worse. Entrance was hard to find, but partially because of the construction going on. And then, at the drop off, they were not able to locate my trip. However, they didn't hold me for too long, said they will figure it out on themselves and send me email/Cons: Drop off instructions and process. Lower prices. Some kind of different tiers depending on the number of trips you do.
10.0 Excellent7 Sep 2020
Pros: The staff in New York was great!Cons: The car didn’t have a full gas tank but they gave us a $30 credit so it worked out okay.
Enterprise
Locations in New York
106 W 24th St+1 212 647 9777
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
13007 Merrick Blvd+1 718 949 5200
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
139 -24 Hillside Ave+1 718 526 2200
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
147 W 83rd St+1 212 873 7474
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
162 E 126th St+1 212 987 3624
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
165-07 Northern Blvd+1 718 460 5400
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
221 Thompson Street+1 212 533 2900
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
2518 38th Ave+1 718 472 5200
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
305 E 80th St+1 646 422 2600
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
315 E 40th St+1 646 422 2600
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
403 E 65th St+1 646 422 2600
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
50 West 44th Street+1 217 730 6151
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
57 W 53rd St+1 212 730 6151
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 16:00 - 20:00 |
667 11th Ave+1 212 262 3231
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Building 69 Federal Circle+1 844 648 1609
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
10.0 Excellent5 Jan 2021
Pros: Very respectful of COVID precautions, very little interaction but still friendly, helpful sales representatives.
10.0 Excellent1 Jan 2021
Pros: AllCons: Nothing
10.0 Excellent24 Dec 2020
Pros: greatCons: nothing
10.0 Excellent21 Dec 2020
Pros: It was all really simple to deal with, the car was super clean and easy to drive, no issues!Cons: Nothing.
2.0 Mediocre17 Dec 2020
Cons: Once I arrived at the Enterprise location, I was informed by the parking garage attendant that this location had been closed down for 2 weeks. I received no communication prior to arriving there, and was then unable to rent a car with Enterprise, as they had no cars available in the entire NYC area.
10.0 Excellent16 Dec 2020
Pros: The car was very very clean when I picked it up, which I really appreciate!Cons: The model of the car wasn’t super new, which I personally prefer more. It had about 20,000 miles on it.
10.0 Excellent16 Dec 2020
Pros: Staff were friendly, prompt, and efficient. excellent from pick up to drop off.Cons: nothing.
10.0 Excellent7 Dec 2020
Pros: The service was really good - fast, competent, and professional.Cons: There were better rates, elsewhere, but not as near my location (all w/in Manhattan.)
10.0 Excellent1 Dec 2020
Pros: Incredibly courteous and professional staff - pick up and drop off experiences were both excellent.Cons: Enterprise should have a more friendly pet policy
8.0 Excellent26 Nov 2020
Pros: Staff was so friendly and helpful, upgraded me to a brand new vehicle.Cons: NY location was a bit understaffed so there was a wait to pick up your vehicle, but they could not have been nicer and apologized for the wait.
Avis
Locations in New York
153 West 54th Street+1 212 593 8470
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
216 West 76th Street (at Broadway)+1 212 595 0358
| Monday | 06:30 - 23:00 |
| Tuesday | 06:30 - 23:00 |
| Wednesday | 06:30 - 23:00 |
| Thursday | 06:30 - 23:00 |
| Friday | 06:30 - 23:00 |
| Saturday | 06:30 - 23:00 |
| Sunday | 06:30 - 23:00 |
220 West 31st Street+1 646 733 5995
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
225 East 43rd Street+1 212 682 1860
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
25 Bowery Bay Boulevard+1 718 507 3608
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
305 Federal Circle+1 718 244 5400
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
310 East 64th Street+1 212 593 8363
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
420 East 90th Street+1 212 593 8368
| Monday | 06:30 - 23:00 |
| Tuesday | 06:30 - 23:00 |
| Wednesday | 06:30 - 23:00 |
| Thursday | 06:30 - 23:00 |
| Friday | 06:30 - 23:00 |
| Saturday | 06:30 - 23:00 |
| Sunday | 06:30 - 23:00 |
4545 Center Boulevard+1 347 448 8670
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
515 West 43rd Street+1 646 473 0088
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
540 Park Avenue+1 212 593 8363
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 08:30 - 17:00 |
68 East 11th Street+1 212 593 8397
| Monday | 06:30 - 23:00 |
| Tuesday | 06:30 - 23:00 |
| Wednesday | 06:30 - 23:00 |
| Thursday | 06:30 - 23:00 |
| Friday | 06:30 - 23:00 |
| Saturday | 06:30 - 23:00 |
| Sunday | 06:30 - 23:00 |
808 Columbus Avenue (at West 97th St)+1 212 666 3593
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
10.0 Excellent11 Jan 2021
Pros: The car was very clean and smoke free. The return was seamless.
10.0 Excellent7 Dec 2020
Pros: The car was comfortable, clean, and the staff at both Queens and Birmingham were incredibly professional and helpful! My experience exceeded all expectations!Cons: Honestly nothing
10.0 Excellent1 Dec 2020
Pros: Staff was great. No lines
8.0 Excellent30 Nov 2020
Pros: The car was in good shape, clean, decent price. Overall efficiency of pick-up was OK and drop-off pretty good.Cons: Pick-up had a long line due to the several minutes of not sure what the staff had to spend to confirm each reservation. Staff were also apathetic and abrupt. Overall, efficiency would be hugely improved without significant reduction to human value by replacing them with robots. Drop-off was convenient but a bit confusing and without closure (do I really just leave it here?).
4.0 Okay25 Oct 2020
Pros: Staff were straight to the point.Cons: Car reeked for cigarettes and my girlfriend is pregnant. Not sure how that was considered clean. I’m sure the car will continue to smell like cigarettes for weeks too.
5.6 Okay18 Oct 2020
Pros: The car was clean and comfortable.Cons: More openness as to fuel charges. When I asked if I needed to bring the car back with a full tank I was told if I drive more than 75 miles I would be charged $19.95. I used 1/4 tank and was charged over $40.00. NO BARGAIN THIS RENTAL.
2.0 Mediocre14 Oct 2020
Pros: easy to find the place
4.8 Okay2 Oct 2020
Pros: The vehicle was clean and the pick up was fastCons: They provided the wrong type of vehicle. I got a premium vehicle and was given a standard SUV with no refund
6.4 Good30 Sep 2020
Cons: They tried to charge me for hair in the car that was there when I picked it up, and charged me a fuel fee (since I didn’t provide a receipt for the gas I bought) despite returning the car with more gas in it than when I picked it up and the only thing telling me I might need to do this being very small, vague print on the form I signed at pickup.
2.0 Mediocre10 Sep 2020
Pros: Everyone I encountered was awfulCons: Renting from anyone else
Hertz
Locations in New York
126 West 55th Street+1 212 486 5925
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
157 West 83rd Street+1 212 724 2504
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
18 Morton Street+1 212 486 5395
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
21 East 12th Street+1 212 372 3957
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
22 Marine Air Terminal+1 718 478 5300
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
310 E. 48th St.+1 212 486 5910
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
323 West 34th Street+1 212 486 5065
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
332 East 76th Street+1 212 585 4085
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
337 E. 64th St.+1 212 249 5825
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
403 Lafayette St+1 646 602 6736
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
4320 Broadway+1 212 740 7714
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 13:00 |
500 West 43rd St+1 212 486 5912
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
6216 Metropolitan Ave+1 718 381 2913
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 13:00 |
Building 318+1 718 656 7600
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
10.0 Excellent3 Jan 2021
Pros: Very easy pickup and drop offCons: None
2.0 Mediocre2 Jan 2021
Pros: Staff was friendlyCons: Location was under staffed. Car was dirty when I picked it up. There was no washer fluid in the vehicle and it was dangerous driving it until I bought some. When I went to return the car it was closed. I’ve been on the phone with Hertz for over an hour to determine what to do. Super dissatisfied.
2.0 Mediocre29 Nov 2020
Cons: Pickup was impossible. Wouldn’t take debit card on prepaid car. Took 2 hours to pick up
3.6 Mediocre18 Nov 2020
Pros: It was easyCons: They gave.me the vehicle without gas and I put gas and left me one quarter and I should have been refunded for the money I spent in gas.
9.6 Excellent17 Nov 2020
Pros: It is great to finally have an affordable car rental option in upper Manhattan.Cons: There was a lot of congestion at drop off. Because this location is also a regular parking garage, this issue requires some attention.
2.0 Mediocre7 Nov 2020
Pros: They charged my and never got my car
8.4 Excellent5 Nov 2020
Pros: Pick up and drop off was ideal.Cons: The price was pretty high for 2.5 days, but I realize it was a rental acquired in midtown Manhattan.
10.0 Excellent4 Nov 2020
Pros: This hertz location seemed cautious with the COVID-19 situation: everyone with masks, not touching customers’ credit cards/IDs, only 1 customer in the small office at a time. Drop off to return the car was easy and quick.
7.6 Good2 Nov 2020
Pros: The drop off was not 24 hours, but the staff was pleasantCons: We weren't told that an EZPass wouldn't ultimately be needed. I should have asked initially, but it was never prompted and we worried about using cash at every toll throughout our travel. When dropping off it was explained that it was not really needed anymore, but a little more customer assistance with add ons (or the fact that something is not needed) could be helpful. Maybe it's common knowledge, but I would have liked a little more info.
10.0 Excellent19 Oct 2020
Pros: The 184th Street location is very fast and easy to work with; I cannot speak to any other location.Cons: A few more instructions about pick up and drop off would have helped. I didn't realize that if you were late to pick up, you might be charged a fee! (Late to drop off, sure, but pick up??)
Thrifty
Locations in New York
148 W 83rd St+1 877 283 0898
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
312 Federal Circle+1 877 283 0898
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
45-01 20th Avenue+1 877 283 0898
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2.0 Mediocre19 Jan 2021
Cons: Cleaning fee was a ripoff- there was one dog hair didn’t even have a dog in the car. Arguing against them is futile, and Met with condescension and rudeness... the flat rate fee for ezpass was also a ripoff. Drop off had an illegal club laser running indoors which was shining on glass- also very illegal because it is unsafe. Employees not wearing masks and standing too close to me when I was trying to exit the vehicle.
6.0 Good5 Jan 2021
Pros: Friendly staff, easy pick up and drop off, car was clean and comfortableCons: I was under the impression the total for the rental was $609 which is what was stated on the receipt at pick up and in the two receipts that were emailed to me. Only when I checked my credit card statement, I saw another charge for $326 and when I phoned Thrifty, was told this was the primary charge for the car itself. I was never emailed or given a receipt for this until I phoned and it was never mentioned to me that the $609 I was charged at pick-up, was just the insurance and fees.
2.0 Mediocre30 Dec 2020
Pros: Staff was somewhat nice.Cons: The car had obvious damage to it. The passenger side door wouldn't open from the inside and the window couldn't roll down either. On top of that, the windshield had some sort of "24 hour tape" on it that made it seem like the windshield was maybe being replaced. They seemed surprised when we showed all of this to them. Also, the location of the pickup place said LaGuardia Airport but, in reality, it's pretty far from the airport.
8.0 Excellent20 Dec 2020
Pros: Staff helpful and drop off easyCons: I have not yet received my receipt by email
2.0 Mediocre13 Dec 2020
Pros: It seemed like a good price at first.Cons: The whole process was horrible from pickup to dropoff. When trying to pick up our car the woman helping us convinced us the car wasn't big enough for our two bags even though we specifically picked one that said it could fit 3 large suitcases. After pressuring us into upgrading we just wanted to move on with our day so we obliged... after seeing the nearly empty parking lot I'm sure we would have gotten the same car if we had upgraded or not. After getting a few blocks I noticed that there was an alert that the tire pressure was low as soon as we picked it up so I don't think anyone even gave it a once over. We had a long drive ahead so I just hoped for the best. The return process was a disaster. Hardly any instructions on how to return and once we arrived to the Atlanta airport, they gave us the incorrect address for where to return the car. We spent at least an extra 30 minutes driving in circles looking for where to return. The Thrifty area was shut down and there was a small sign directing us to take Thrifty cars to the Hertz area. Once inside the Hertz deck, there was zero signage and not a single person to help. We called customer service and they were completely clueless and didn't even know the address for drop off had changed. There was one man working the exit so he rudely told us we were in the right place "didn't you see the sign?" (again, one small sign saying Thifty with an arrow, and zero signage in the deck). At this point we were still on the phone with the customer service who was telling us to park and leave our keys in a dropbox. There was no dropbox so we left the keys on the dash per the signs by Hertz, and the CS agent told us we were all good to go and someone would check the car in the morning. Cut to a week later and we were never emailed a bill. I checked online and Thrifty charged us for an extra day and noted that we returned the car a day late even though we left it in the garage per the customer service agent's guidance the night before. I'm still dealing with trying to get refunded for the extra day and it's obvious Thrifty is a shady business with some of the worst customer service. I guess the cheap price was too good to be true.
8.0 Excellent11 Dec 2020
Pros: Customer service was good. Overall pick up/ drop off was quick and easy. Car was clean and drove well.Cons: The toll pass was not worth it. A total rip off. The only reason I purchased was because I didn't have an EZ pass and was unsure if I would be able to pay cash.
10.0 Excellent30 Nov 2020
Pros: West 83rd street... Staff was so helpful. Same man helped me once before and was awesome then, too. The car came right out nice and quick, and the return was so easy I thought they forgot something.Cons: The car seats were terrible. Hurt my back a lot. But that's a note for Ford Escape, not Thrifty. Thrifty was great.
10.0 Excellent18 Nov 2020
Pros: Very friendly staff.
8.4 Excellent17 Nov 2020
Pros: Drop off was super easy. Everyone was nice.Cons: The wait time at the point of booking was a bit long.
10.0 Excellent12 Nov 2020
Pros: Excellent customer service!
Budget
Locations in New York
142 East 31st Street+1 212 661 5906
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
220 East 9th Street+1 212 477 7180
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
222 East 44th Street+1 646 559 6552
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
300 East 87th Street+1 212 289 3920
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
304 West 49th Street+1 212 397 4375
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
336 West 58th Street+1 212 444 7310
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
Building 305 Federal Circle+1 718 656 1890
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
6.0 Good24 Dec 2020
Pros: car was great, clean and newCons: Pick up and drop off staff didn't seem to care about customer service at all. Waited while staff chatted when I was already waiting for 30 minutes.
10.0 Excellent15 Dec 2020
Pros: Friendly staff, easy and efficient picking up and dropping off, great carCons: Car was dirty on the inside, gunk on the back seat, some trash was left (plastic fork, piece of paper, etc)
10.0 Excellent15 Dec 2020
Pros: Staff at pick up was amazing and very friendly!
10.0 Excellent12 Dec 2020
Pros: The personal was very kindly and the car very clean.Cons: nothing. It was all ok.
8.8 Excellent16 Nov 2020
Cons: The car itself. There are better small SUV options that the Tuscon.
2.0 Mediocre4 Nov 2020
Cons: Budget seemingly didn’t want to give me the car I booked one week in advance, because they said my debit card didn’t have enough credit history in the United States, which is BS, because I showed all the documents that they asked for on the site (flight itenary, social security, debit card with enough balance) Had to wait 3 hours at JFK, till another car company gave me a car! Horrible experience
3.6 Mediocre4 Nov 2020
Pros: NothingCons: It was difficult to find the drop off location. As a result, I returned an hour after the location closed and was charged a full additional day.
9.2 Excellent2 Nov 2020
Pros: Denise at the pick up counter was great and processed an upgrade quickly to accommodate my needs.Cons: The car wasn’t as clean. There were leaves and candy wrappers from the previous user throughout the car.
8.8 Excellent27 Oct 2020
Cons: Only 1 clerk for the budget line & 3 for AVIS. The budget line was long
10.0 Excellent22 Oct 2020
Pros: Everything went so smoothly. Staff is helpfulCons: Drop off location in union station, New Haven is not so visible
Dollar
Locations in New York
263 West 52nd Street+1 866 434 2226
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
329 E 22nd St+1 866 434 2226
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
339 South End Ave+1 866 434 2226
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
45-01 20th Ave+1 866 434 2226
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
99 Charles St+1 866 434 2226
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
Building 318 Federal Circle+1 866 434 2226
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
4.0 Okay5 Jan 2021
Pros: We had to wait over an hour to get the car. We got a smaller car than the one reserved. The car then had several technical problems.
8.0 Excellent4 Jan 2021
Pros: Helpful staff member at registrationCons: My vehicle was full of dents, had high Milage and some interior sections were not clean eg: sticky substance on bottom of cup holder
6.0 Good4 Jan 2021
Pros: The car smelled like smoke but the in-lot attendant was very helpful with filing and even checked he would be the one receiving the car as well to ensure we wouldn’t be charged for the smoke.Cons: All of the booked car types were taken and we were forced to pay for an upgrade in order to get on the road. There was a line of others stuck in the same position which would have put us far behind in our trip.
2.0 Mediocre2 Jan 2021
Pros: Nothing. They refused to give me a refund or change the dates of the rental after I contracted Covid 19 and had to quarantine.Cons: They need to make exceptions during these unprecedented times. They basically stole my money
6.0 Good2 Jan 2021
Cons: They told me they had no cars and I had to wait 20-30 minutes. I complained but they did not care. They should not book reservations if no cars are available
2.0 Mediocre1 Jan 2021
Cons: Staff was over worked which led to some rude interactions
2.0 Mediocre28 Dec 2020
Pros: The staff was not wearing masks, were surly and belligerent.Cons: There was a lack of professionalism all around. The stains on the shirt and the open contempt made me uncomfortable.
4.0 Okay25 Dec 2020
Cons: No cars available at the pick up time, had to wait over an hour for cars to arrive. Final charged rate differed from the rate at pick up. Still waiting on refund from the car company.
10.0 Excellent24 Dec 2020
Pros: Staff was quick and helpful, car was great
4.0 Okay24 Dec 2020
Pros: Drop-off was easy.Cons: Car pick-up was a nightmare. The rental location was understaffed and everyone picking up a car that morning that to wait outside in freezing cold weather for over 3 hours before getting a car. It was horrendous.
Payless![agency]()
6.5 Good (351 reviews)
2 locations in New York
Payless
Locations in New York
25 Bowery Bay Blvd+1 718 446 0824
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
305 Federal Circle+1 718 244 8277
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
6.0 Good27 Dec 2020
Cons: The rental cost me $1000 for three days in a standard car. That is baldfaced price gouging. I shouldn’t have paid over $500 for that rental. Payless my ass.
2.0 Mediocre21 Dec 2020
Pros: They ran out of cars, I waited 3 hours after my booking time to get a car
2.0 Mediocre6 Nov 2020
Cons: I reserved a compact car but when I arrived, only trucks were available. I didn't want to drive such a large vehicle so canceled my reservation and paid for a new one from the rental company at the next counter.
6.8 Good26 Oct 2020
Pros: The car worked perfectly.Cons: Pick up took a very long time and delayed me about 40 minutes.
8.0 Excellent24 Oct 2020
Pros: The quick check in and check outCons: The line changing alarm on my Toyota Corala was a bit annoying.
3.2 Mediocre19 Oct 2020
Pros: The Kayak estimate was almost HALF of the price of the rental. The insurance was only $60 for 4 days. There was no explanation for the huge jump in priceCons: If the rental companies honored the Kayak estimate or were more upfront on pricinf breakdown.
6.8 Good19 Oct 2020
Cons: The car reeked of cigarettes. It was so bad that I had to actually purchase an air freshener for the two day rental.
4.0 Okay18 Oct 2020
Cons: I was told twice over the phone that I would not be charged an underage fee. They did it anyway. I want a refund. That is unacceptable bait and switch. I cannot afford the extra. I planned on $130.
4.0 Okay16 Oct 2020
Pros: I got upgradedCons: The service sucked
10.0 Excellent14 Oct 2020
Cons: Nothing
Advantage![agency]()
5.1 Okay (372 reviews)
2 locations in New York
Advantage
Locations in New York
318 Federal Circle+1 718 632 1632
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
90-05 25th Ave+1 718 424 8504
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
4.0 Okay25 May 2020
Pros: Pick staff were friendly but at drop off the manager was disrespectful and rude. We need to use a restroom and the manager refused, saying that since we dropped off the car we were no longer customers and could care less if we needed to use the restroom. I was shocked at that response.Cons: The vehicle was dirty and had a sticky film in the inside of the driver side window. They didn’t have our reserved car class and we were given a minivan. Plus the utter disrespect and rudeness at drop off was unacceptable.
10.0 Excellent6 May 2020
Cons: Everything was great
7.6 Good4 May 2020
Pros: Staff was very helpful.Cons: Car had some wear & tear.. the price could have been lower to reflect the condition of the car.
2.0 Mediocre25 Apr 2020
Cons: Car was damaged in all 4 quarters at pickup. Also had a nail in one tire. They wouldn't answer the phone when I called to report it 5 min after pickup.
2.0 Mediocre24 Apr 2020
Cons: I was charged for a car I didn’t use. And now I cannot get a refund now matter how hard I try.
2.0 Mediocre22 Mar 2020
Pros: Location did not have car when I arrived, had to wait for about four hours at rental car location for a car. Once I picked up the car is smelled heavily of marijuana smoke, no discount was offered. Rental car location did not clean car, I had to disinfect the car myself. When I tried to return the car I called the location multiple times and they did not pick up, instead they sent me an email address to contact to contact the agency, I emails and have not heard anything back yet (it’s been two days). Horrible experience, I will not be using advantage again.
8.4 Excellent21 Jan 2020
Pros: Pick up and drop off was indeed super easy.Cons: I normally don't opt for prepaid fuel but when the question of prepaid fuel came up I said that would be convenient since I didn't know of a gas station nearby (I have never rented a car from JFK Airport before). It turns out there is a gas station one block away from the rental drop off. It could not have been easier to get gas. Seems like the nice guy at the desk could have pointed that out.
2.0 Mediocre9 Dec 2019
Cons: They had no cars. We had to call another company while we were waiting there for over 40 minutes with no cars in sight and others in line to get cars ahead of us.
5.2 Okay25 Nov 2019
Pros: Staff very friendly and helpful on both pickup and drop offCons: Car was in very poor condition (breaks very worn, windows did not function properly, poor wipers, car smelled like smoke)
2.0 Mediocre29 Oct 2019
Cons: Google Translation: When I arrived at the rental, I was told that because I was driving less than 25, it cost me $ 560 instead of the 130 I ordered and paid - even though I specifically wrote in the reservation that I was 23 !!!
National
Locations in New York
320 W 57th St+1 646 692 3999
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
332 W 44th St+1 212 575 5400
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
743 Broadway+1 212 366 5423
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
Building 308 Federal Circle+1 844 648 1610
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
10.0 Excellent15 Dec 2020
Pros: The staff was super helpful and friendly. One of the best experiences I've had picking up a car in NYC.Cons: I wish the tank was full when I picked it up. It's a bit more complex to return a tank at 5/8 than to return one that is full.
2.0 Mediocre20 Oct 2020
Cons: I never got any sort of confirmation, therefore was not able to rent the car
6.8 Good28 Aug 2020
Pros: The staff was helpful, although a little slow.Cons: The car looked very used and smelled like smoke.
9.6 Excellent11 Jun 2020
Pros: Staff was very helpful and friendly
10.0 Excellent3 Feb 2020
Pros: ExcellentCons: Excellent
9.6 Excellent16 Sep 2019
Pros: Staff was excellent! Attentive, friendly, and helpful. Great service!
4.0 Okay18 Apr 2019
Cons: Paid more than expected
10.0 Excellent24 Feb 2019
Pros: The staff was wonderful. Picking my own car was the best.
10.0 Excellent1 Jan 2019
What deal and what a ride.Pros: Best value for my money. The Dodge Grand Caravan is a GREAT vehicle.Cons: NA
2.0 Mediocre17 Sep 2018
No carsCons: Car was not available for rent. Huge waste of time.
Sixt
Locations in New York
20 Morris Street+1 888 749 8227
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 07:00 - 15:00 |
318 Federal Cir+1 888 749 8227
| Monday | 09:00 - 13:00 |
| Tuesday | 09:00 - 13:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 09:00 - 13:00 |
| Friday | 09:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
10.0 Excellent12 Jan 2021
Pros: Staff was very helpful and friendlyCons: Not much, was very easy rental proccess
10.0 Excellent3 Jan 2021
Pros: Smooth check-in and check-out even with the rental agency closed at checked-out, friendly staff, brand new agencyCons: Agency is a bit remote from the city
10.0 Excellent28 Dec 2020
Pros: When I picked up the rental the receptionist was amazingly helpful, explained everything thoroughly and made sure I had a great car to drive my family in as we have 2 children under the age of 2.Cons: Remembering to take the garage ticket and park on the 6th floor is an inconvenience but not the end of the world
10.0 Excellent23 Dec 2020
Pros: PriceCons: Dog hair in vehicle
10.0 Excellent25 Nov 2020
Pros: Richard was amazing. So friendly and kind. 100000/10!!Cons: The cleaning crew between cars were all completely massless. All 5 of them. Why? Why are you getting into cars to clean them only to not wear a mask??
5.6 Okay24 Nov 2020
Pros: Staff were nice, car was clean good safety features.Cons: Price. I reserved on KAYAK for $376 for 7days. My rental came out to $766 for 7 days. If you want something good for less try other rental companies.
7.6 Good16 Nov 2020
Cons: Dog hairs in the trunk
4.0 Okay9 Nov 2020
Pros: Staff was courteous and helpful.Cons: The drop off in a huge windy parking garage was a nightmare. Signs pointed to the first floor where a staff member told me to ignore them as it was on 6. It was very confusing and tight turns in a car I was not 100% familiar with. The car itself was a Cadillac. I paid for luxury and it was bottom rung. Not comfortable, all sounds and vibrations felt and heard. No GPS, Bluetooth was a mess and wanted to copy my contacts before allowing pairing. Still no GPS when paired. Just was not worth the money I paid for upgrade.
10.0 Excellent26 Oct 2020
Pros: Staff was friendly, pick-up and drop off was easyCons: clarity on what type of gas the car should be using. ended up spending more for premium, not expected.
7.2 Good12 Oct 2020
Pros: Staff was very good.Cons: There were so many hidden fees. Really should be disclosed on third party website. My initial quote was $168, and now my bill is close to $400. I also think I've been charged a random fee of $135, and can't see where this came from. I also haven't received my $200 deposit back yet. Also paid for insurance on Kayak, then was told I had to buy much more expensive insurance (again) when I got there in person. Really would like someone to contact me about my invoice because I don't understand all the charges!
Ace![Ace]()
4.4 Okay (72 reviews)
1 location in New York
Ace
Locations in New York
124-10 S Conduit Avenue+1 855 588 0008
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 09:00 - 13:00 |
2.0 Mediocre21 Jan 2021
Pros: I did not like. They let me waiting for hours at rhe pick up place. Nobody picked the phone.Cons: They should be clear about taxes and insurance. In the website the amount was 154 dollars and they charged me 415 dollars. Not fare
2.0 Mediocre20 Jan 2021
Pros: No opportunity was provided to "like" anything. I arrived at the location with a reservation confirming an intermediate suv for 5 days at $200 total only to be told there were no more cars of this type. The agent stated a call was made to me to explaining this but I only received a call to confirm the booking. Ended up walking out with no rental car.Cons: Better control of your inventory, communication, and training for your team. A minivan does not have a 4x4, which the agent attempted to sell me on.
2.0 Mediocre6 Jan 2021
Pros: Horrible experience. Rude staff, wait time was over an hour to get car, car rattled had to return it. Would not recommend.Cons: Everything!
6.0 Good30 Nov 2020
Cons: Location of drop-off is hard to find and default address doesn’t work well with GoogleMaps. Suggest providing improved return directions in confirmation email and day-off return reminder text.
10.0 Excellent13 Nov 2020
Pros: All of service is excellentCons: Address sign can’t find(124-10) I go around3-4 times, then call them to find the place
2.0 Mediocre9 Nov 2020
Cons: Everything
5.2 Okay2 Nov 2020
Pros: Staff was responsive to the taillight issue belowCons: This company forces you to take car insurance that was not mentioned on the Kayak site. This was only explained when we went to pick up the car. We were required to pay an additional $20. Had we known the real price was a lie, we could have rented elsewhere. The rental car's right taillight was out, but I didn't notice until I was already 100 miles away from the rental location. The company would not let me add my spouse as an additional driver without a fee which is illegal in New York.
2.8 Mediocre2 Nov 2020
Pros: The trunk and gas worked fineCons: The name change soi assume they company did also now drivo. Is currently Forcing insurance on costumers , I had no knowledge of this new change an was forced to accept the insurance or stand in the rain to contact mines an present it to the rep inside before leaving. My rental was 84 bucks for 3 days. Their insurance was 150 terrible mind you I did have my own insurance just didn’t wanna stand in the cold rain to get the paperwork to show. But if I knew prior no brainer
2.8 Mediocre27 Oct 2020
Pros: The drop-off was quick and easy.Cons: Picking up the car was a nightmare - we waited for almost 2 hours. The price listed on Kayak was only a base price; there were tons of hidden fees (including incredibly expensive insurance) that doubled the expected price. One of the speakers in the car was blown out so any music we played was accompanied by an annoying buzzing sound. Never renting from here again!
4.0 Okay27 Oct 2020
Cons: Long lines , blindsided by terms not expressed over the phone/online
Silvercar![Silvercar]()
9.4 Excellent (11 reviews)
2 locations in New York
Silvercar
Locations in New York
10 Columbus Circle+1 855 359 2227
| Monday | 09:00 - 13:00 |
| Tuesday | 09:00 - 13:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 09:00 - 13:00 |
| Friday | 09:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
650 W. 42nd St.+1 855 359 2227
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
10.0 Excellent14 Sep 2019
Pros: The whole experience was excellent, but mainly I want to praise the staff for being super friendly and overall helpful.
10.0 Excellent7 Jun 2019
Pros: Staff was amazing - really nice and helpfulCons: The entrance to the office is not pedestrian friendly - I have to walk up and down an active driveway
8.0 Excellent27 Nov 2017
Beautiful car, pricey, need to be familiar with Apps.Pros: Car was excellent, no charge for EZ pass!!Cons: Hard to find and reliance on App was a little cumbersome for first time
Europcar
Locations in New York
Please Go To Fox Counter+1 877 777 0010
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Sunnycars![Sunnycars]()
6 locations in New York
Sunnycars
Locations in New York
332 West 44th Street
339 W 58th Street
743 Broadway
83 34 23rd Avenue
9501 Ditmars Boulevard
Federal Circle
Recent reviews
Action![Action]()
4 locations in New York
Action
Locations in New York
200 E. 33rd St+1 646 650 2500
229 W.60th Street212-784-8700
37-10 114th Street+1 646 650 2500
741 Broadway646-650-2500
Recent reviews
Empire Rent A Car![Empire Rent A Car]()
3 locations in New York
Empire Rent A Car
Locations in New York
15-02 131 Street+1 718 353 6848
189-03 Northern Blvd+1 718 353 6848
98-28 Queens Boulevard+1 718 353 6848
Recent reviews
Prestige Car Rental![Prestige Car Rental]()
3 locations in New York
Prestige Car Rental
Locations in New York
148E 33rd st+1 212 679 4747
55 west end ave & 62nd st.+1 212 957 1525
72-12 Queens Blvd+1 718 335 0209
Recent reviews
AAMCAR![AAMCAR]()
2 locations in New York
AAMCAR
Locations in New York
315 West 96th St+1 888 500 8460
506 West 181st St.+1 888 500 8480
Recent reviews
Advance Car And Truck Rental
Locations in New York
318 Federal Cir, Jamaica, Queens County, New York+1 718 632 1632
90-05 25th Ave, Flushing, Queens County, New York+1 718 424 8504
Recent reviews
Easirent![Easirent]()
2 locations in New York
Easirent
Locations in New York
John F. Kennedy International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
La Guardia Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
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Recent reviews
keddy by Europcar![keddy by Europcar]()
2 locations in New York
keddy by Europcar
Locations in New York
90-05 25TH AVE, PROCEED TO THE ADVANTAGE SHUTTLEBUS, Jackson Heights+1 718 424 8504
Jfk Airport Building 340, New York+1 718 632 1632
Recent reviews
ADDCAR RENTAL ![ADDCAR RENTAL]()
1 location in New York
ADDCAR RENTAL
Locations in New York
124-10 S Conduit Ave, South Ozone Park+1 877 326 7368
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 09:00 - 13:00 |
Recent reviews
All Car![All Car]()
1 location in New York
All Car
Locations in New York
415 West 45 Street
Recent reviews
Eagle Rent A Car![Eagle Rent A Car]()
1 location in New York
Eagle Rent A Car
Locations in New York
New York Queens Village
Recent reviews
NU Car![NU Car]()
1 location in New York
NU Car
Locations in New York
229-20 S Conduit Ave, Jamaica+1 718 413 0000
| Monday | 07:00 - 15:00 |
| Tuesday | 07:00 - 15:00 |
| Wednesday | 07:00 - 15:00 |
| Thursday | 07:00 - 15:00 |
| Friday | 07:00 - 15:00 |
| Saturday | 07:00 - 15:00 |
| Sunday | 09:00 - 13:00 |
Recent reviews
Right Cars![Right Cars]()
1 location in New York
Right Cars
Locations in New York
New York City John F Kennedy Airport
Recent reviews
U-Save![U-Save]()
1 location in New York
U-Save
Locations in New York
150-32 North Conduit Avenue+1 718 565 7222
Recent reviews
4980 travellers who hired a car in New York gave the car agency they used an average rating of 7.0
Car hire locations in or near New York
Good to know
Most popular agency | Budget |
|---|---|
Most popular car type | Economy |
Average price | €61/day |
Good deal | €47/day |
When to book a car hire in New York
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in New York
- One of the major advantages of renting a car in New York City is that it makes the outlying boroughs much more accessible. For instance, places like Rockaway Beach in Queens, Red Hook in Brooklyn, and City Island in the Bronx are all much easier to reach via car than by public transportation.
- For travelers with flights landing at LaGuardia Airport, all hire shuttles pick up and drop off from in front of Terminal A of the airport. As for JFK International Airport, hire car desks can be found on the Arrivals level of each terminal. At Newark International Airport, the car hire desks are found in Stations P2 and P3 on the AirTrain.
- Rush hour is an undeniable part of life in New York City. However, that doesn’t mean it can’t be mitigated. Typically morning the busy morning traffic lasts from 7 a.m. to 9 a.m., while the afternoon and evening traffic is usually from 4 p.m. to 7 p.m. Drivers should take care, though, that those are the busiest times, but often rush hour can start even earlier in the morning and last even later at night. Some of the main areas to avoid during rush hour include the Lincoln Tunnel and the Brooklyn Bridge.
- Biking is very popular in New York City and drivers should remain careful and aware of the bikers around them. Make sure to always check your mirrors when turning right and when opening a door, as you never know when a biker could pop up behind you.
- 25% of our users found a car hire in New York for €47 or less
- Book your car hire in New York at least 7 weeks before your trip in order to get a below-average price
- Standard car hires in New York are around 37% cheaper than other car types, on average
FAQs about hiring a car in New York
Some car hire companies in New York which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Hertz and Dollar
On average a car hire in New York costs €61 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in New York are National (8.8, 102 reviews), Enterprise (8.7, 858 reviews), and Alamo (8.6, 897 reviews).
The average price of fuel in New York is €0.51 per litre over the past 30 days. Filling up a tank of fuel costs between €6 and €8, depending on the car size.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type in New York.
Car hire companies onsite at John F Kennedy Intl airport include Budget, Hertz, Dollar, Thrifty, Avis, Advance Car And Truck Rental, Europcar, Alamo, Enterprise and National.
Car hire companies onsite at Newark airport include Dollar, Thrifty, Budget, Alamo, Avis, Hertz and Europcar.
Car hire companies onsite at LaGuardia airport include Hertz, Dollar, Thrifty, Avis and Advance Car And Truck Rental.
Car hire companies that offer shuttle or pick-up services from John F Kennedy Intl airport to off-airport locations include Budget, Hertz, Dollar, Thrifty, Avis, Europcar, Alamo, Enterprise and National.
Car hire companies that offer shuttle or pick-up services from Newark airport to off-airport locations include Dollar, Thrifty, Budget, Alamo, Avis, Hertz and Europcar.
Car hire companies that offer shuttle or pick-up services from LaGuardia airport to off-airport locations include Budget, Hertz, Dollar, Thrifty, Avis, Europcar, Alamo, Enterprise and National.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Economy car hire in New York costs €43 per day, on average.
A Compact car hire in New York costs €59 per day, on average.
A Mini car hire in New York costs €80 per day, on average.
In New York, cars are most frequently hired at Budget 240 Airport Rd, Departure Bldg (42 km from city centre ).
On average hiring a car in New York costs €428 per week (€61 per day).
On average a car hire in New York costs €1,836 per month (€61 per day).
What type of car is recommended for driving in New York City?Smaller vehicles are highly recommended for vacation-goers in New York City, especially if you plan to use a hire car as your main form of transportation. There are many one-way streets and smaller alleys that can be difficult to navigate with a larger car. It can also be difficult to find streetside parallel parking spots large enough to suit anything above a mid-sized vehicle.
A wide range of speed limits will be seen in New York City, but the most important detail to note is that the speed limit is always 25 mph unless signage says otherwise. On highways throughout New York, the maximum speed limit is 55 mph and the minimum is 45 mph, unless posted otherwise.
Petrol prices on average in New York City are neither expensive nor cheap. On average, the petrol price sits around $2.60 per gallon, which is a fair bit cheaper than Seattle’s $3+ but a bit more expensive than Dallas’ $2. One thing to note though, is that there are very few petrol stations in Manhattan, so drivers should keep an eye on their fuel gauge and plan accordingly.
Streetside parking in New York City is incredibly difficult to find, especially in areas such as Manhattan. Thus, many drivers rely heavily on parking garages for both daily and hourly parking. However, planning must be done in advance as many of the garages can fill up fast, so it pays to plan ahead of time to know which garages are most convenient for your destination.