Recent reviews
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- Negative
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8.8
Pros: Fantastic staff, really friendly and helpful. Super easy pick up and drop off.
Cons: It's very expensive!
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10.0
Pros: Ease of coordination, pick-up/drop-off.
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4.4
Cons: They did not notify of same time return deadline and three hour late charge of additional day at time of rental, even though I had requested a later time of return at the time of booking on kayak.
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8.0
Pros: drop-off super easy
Cons: the car was not super clean
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2.0
Cons: they charged me for a full tank of gas when I didn’t even use a quarter tank I picked a Jeep and wasn’t offered a Jeep. after service charges and taxes and every other thing they raped me for I paid double than what I was quoted
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10.0
Cons: Really good customer service for NYC.
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7.2
Pros: Drop off was fast and easy. Gentlemen who helped was very nice.
Cons: When someone makes a reservation would be nice to have warning that itll be an extra $250 just for a security deposit. Very high and almost wasnt able to rent vehicle because of this. Blindsiding people like that isnt very good.
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8.8
Cons: Easier pickup and drop off, thatsbmore an NYC issue though.
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10.0
Pros: The representative at the Alamo office in NY (743 Broadway) was super helpful, friendly and accommodating. I really appreciate their customer service. The return was easy at Alamo PHL. It was a good experience!
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6.8
Pros: The agent at the pick up was blunt and not very kind. No greetings. Staff at the drop off was opposite-- very kind.
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9.6
Pros: The pick up and the drop off were very fast, simple and easy.
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2.0
Pros: I was unable to cancel my reservation
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8.8
Pros: Fantastic staff, really friendly and helpful. Super easy pick up and drop off.
Cons: It's very expensive!
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10.0
Pros: Ease of coordination, pick-up/drop-off.
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10.0
Cons: Really good customer service for NYC.
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8.8
Cons: Easier pickup and drop off, thatsbmore an NYC issue though.
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10.0
Pros: The representative at the Alamo office in NY (743 Broadway) was super helpful, friendly and accommodating. I really appreciate their customer service. The return was easy at Alamo PHL. It was a good experience!
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9.6
Pros: The pick up and the drop off were very fast, simple and easy.
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8.0
Pros: drop-off super easy
Cons: the car was not super clean
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7.2
Pros: Drop off was fast and easy. Gentlemen who helped was very nice.
Cons: When someone makes a reservation would be nice to have warning that itll be an extra $250 just for a security deposit. Very high and almost wasnt able to rent vehicle because of this. Blindsiding people like that isnt very good.
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6.8
Pros: The agent at the pick up was blunt and not very kind. No greetings. Staff at the drop off was opposite-- very kind.
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4.4
Cons: They did not notify of same time return deadline and three hour late charge of additional day at time of rental, even though I had requested a later time of return at the time of booking on kayak.
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2.0
Cons: they charged me for a full tank of gas when I didn’t even use a quarter tank I picked a Jeep and wasn’t offered a Jeep. after service charges and taxes and every other thing they raped me for I paid double than what I was quoted
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2.0
Pros: I was unable to cancel my reservation
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