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Cons: Baggage charge I was not aware of

Cons: Leg room entirely tooooo small . No one over 5’5” could possibly feel comfortable .

Pros: FLIGHT WAS EARLY DEPARTING FLIGHT WAS SMOOTH

Cons: FLIGHT ATTENDANT WERE OVERLY CHATTY AND SERVICE WAS INATTENTIVE. NO SECOND BEVERAGE SERVICE. LONG WAIT FOR TRASH COLLECTION. THE FREE WIFI DOES NOT WORK - MY IPHONE KEEPS SAYING THAT THE SERVER CANNOT BE REACHED OR DOES NOT RESPOND. THIS WAS THE SAME ON THE PREVIOUS FLIGHT. ATTENDANT PROMISED TO HELP BUT NEVER CAME BACK. FLIGHT LANDED 35 MINUTES AND CALLED FOR MY RIDE - BUT PLANE WAS HELD IN TAXI WAY RESULTING IN ME AND MY RIDE BEING PUT ON HOLD FOR A LONG TIME. THERE WERE PLENTY OF OPEN GATES, BUT THE WORD FROM THE COCKPIT WAS THAT THEY WERE WAITING FOR ANOTHER PLANE TO DEPART.

Pros: Crew was very helpful when my wife became ill.

Cons: Seating was absolutely unacceptable. The reduced leg space makes any trip of longer than 30 minutes very, very uncomfortable. I am 6 feet one inch tall and it was very poor as to comfort. So much so I would not look at any airline with such spacing favorably for further business. Soon airlines will space themselves out of business for anyone taller than 5'1".

Pros: Seating had more legroom than on other airlines.

Cons: Food was poor. Charged for wine. Other airlines provide wine at no charge on international flights. Did not offer coffee after dinner. Half and half included on dinner tray for the nonexistent coffee.

Never again

Cons: Plane was small for international flight, cabin was dirty. Food was horrible. Crew was pleasant but invisible. I also picked different seats and somebody switched them.