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Pros: Crew and flight were great. overall excellent experience.

Pros: excellent crew

Cons: seats could be wider and seatbealts cud be wider

Cons: Lufthansa is a bad airline. They are always late. Their service sucks.

Cons: I don't know

Pros: Air France has the best crews! They really go the extra mile.

Cons: My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally.

Cons: Not really an Air France flight, AF not interested in taking care of their frequent fliers.

Pros: The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude.

Cons: Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand

Pros: Plane was new, and seatback screen responsive and functional.

Cons: Economy seats not very comfortable, very tightly packed together

Pros: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Cons: No downsides at all

Cons: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.

Pros: Food provided, staff kind

Cons: Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.

Cons: If only there was a way to be able to lie down and sleep - you would be pioneers in aviation

Pros: Efficient

Cons: Difficult to find check in at Copenhagen airport

Pros: I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that.

Pros: Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful.

Cons: Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped.

Cons: We were late and my impression is that the crew is not well organized and costed the delay.

Pros: The original price

Cons: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Pros: Price was good

Cons: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Pros: Nothing

Cons: The plane, the arrival time and the service

Pros:

Cons: The entertainment is missing

Cons: Baggage delayed on arrival

Pros: Friendly crew, new release films

Cons: Quicker boarding and better food

Pros: Crew was helpful, food was good

Cons: Seats could have been better

Cons: Leg room

Pros: excellent crew

Cons: seats could be wider and seatbealts cud be wider

Pros: The time between flights was good and the trip was very nice.

Cons: Both trips were nice

Pros: Great equipment. Decent entertainment, sparsely filled cabin. Seat change to isle request before boarding readily made with no fuss. I noticed that passengers could actually make out pa announcements both at PDX and in flight. Doesn’t bother me anymore when I can’t but can be very concerning to anyone who rarely flies. Never understood going to the trouble of making announcements both pre-boarding & on-board pre-flight, that no one can even make out. That was not an issue here.

Cons: Better lumbar support is always appreciated, adjustable lumbar would be very nice and could make or break an entire flight. No seat on any flight should ever be even the slightest ill repaired. Again, this equipmemt all seemed great. Lastly, since I prefer to always have a water, coke or coffe and or snack in front of me during entire flight, a bit of self serve (grab a water, coffee or snack yourself without having to make staff work a simple task would be nice on every flight. The flight from SEA-DUB was basically great and equipment is always of the utmost importantance.

Pros: No problems

Cons: No comp food or even water. ridiculous! Limited service, and nothing to make up for it. Nobody from Aerolingus to deal with the lost bag. REALLY!????

Pros: Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride.

Cons: Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!

Pros: The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early.

Cons: A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear.

Pros: Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful.

Cons: The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!

Pros: Crew, polite and friendly

Cons: delay of more than 6 hours and incorrect information

Pros: Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull.

Cons: Seats rather narrow

Pros: The movie

Cons: More space! The crew could have been nicer

Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.

Pros: Great scenery!!!

Cons: 45mn late

Pros: Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings.

Cons: Nothing of note.

Pros: The two staff I randomly meet and ask for questions

Cons: Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight.

Cons: Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone.

Cons: We were a little delayed

Cons: the heat in the cabin was unbearable

Cons: Entertainment and seats

Pros: Very cheap

Cons: The seats are not very comfortable

Pros: It took off and landed

Cons: Ryanair is always the worst flight, so many corners cut

Pros: Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights.

Cons: The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult.

Pros: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Cons: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Pros: Nice plane, about the best in-seat entertainment options I've ever encountered.

Pros: The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA.

Cons: The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil .

Pros: It flew to Santander

Cons: Boarding procedure

Pros: We arrived at our destination

Cons: Everything

Pros: Just ok

Cons: Nothing to complain, no delays.

Pros: It was average

Cons: The seats could have been better, and the lighting