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Cons: Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage.

Cons: Bags did not make the flight. Served no water or drinks.

Pros: The crew was very friendly and welcoming

Cons: The boarding process was pretty terrible and disorganized

Cons: Ok

Pros: Comfy seats in United Polaris

Cons: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Pros: It was an uneventful flight. The entertainment system worked well and food was good.

Cons: The lights kept coming on every few minutes making sleep nearly impossible.

Pros: Good enough.

Pros: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Pros: Crew was extremely nice and comfortable flight

Cons: All was good

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Pros: Aircraft and cabin crew were superb.

Cons: None

Pros: Air Canada's fights to and from Regina to Milwaukee are way to long

Cons: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Cons: The seats are too hard to sit in for more than an hour or two, and would sometimes not stay reclined. There were no free snacks or food, and it was a five hour flight.

Cons: No internet as described. Little leg room. Small seats

Cons: Even the layover was good. Seeing the northern lights from.the plane was spectacular

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Assertive

Cons: Hand out headphones, my phone doesn’t have compatibility.

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Cons: Seats are too small

Pros: Quick access to the airport and gates

Cons: Free food on board

Cons: Delayed

Cons: No luggage and you had 4 hours! And 20 min late. Not good

Cons: More entertainment options

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: Information on arrival time was not correct

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Cons: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.

Pros: Arrived safely

Cons: Warm bus at the Reykjavik airport

Cons: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Cons: I wish there would have been a meal included with the flight.

Cons: No hubo comida suficiente

Pros: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: No mechanical failures or delays would be nice

Pros: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Cons: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: Nothing

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Pros: Quick access to the airport and gates

Cons: Free food on board

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Pros: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: The crew was informative

Cons: Inflight sandwiches

Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Cons: Everything

Cons: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Cons: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Pros: Lovely staff, new plane, great entertainment options

Pros: Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!

Cons: I have given reviews on so many occasions to improve the airline but nothing got better

Cons: The plane was delayed due to waiting for people to clear customs.

Pros: The crew that greeted us (and sorted out seats) was excellent.

Cons: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.