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Cons: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Pros: Good crew

Cons: Some free snacks could have helped

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Cons: Great experience

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Cons: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Pros: I like the comfortable seats

Cons: Service lag a little

Pros: Service by the ANA crew was excellent

Cons: Comfort

Cons: Well the delay was the whole problem, so as of 11:17 I am still in Chicago. Nothing against Chicago but I didn’t pay as much as I did to stay here.

Pros: No problems, our connecting flight was a little late but still made this on time.

Cons: More comfortable seats.

Pros: Amazing crew !!!

Cons: The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness.

Pros: Modern screens and seats

Cons: The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting

Pros: The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did.

Cons: The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent.

Cons: Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board

Pros: Crew was great. Peppy and kind.

Cons: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Cons: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Pros: Great service in 1st class

Cons: All good

Pros: Crew were great

Cons: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable

Cons: Was put on a different flight and had to fly to Germany. Then an 8hour flight to Toronto. Very annyoing and inconvenient

Cons: After paying for 2 seats next to each other, Iceland Air decided to change the aircraft and reboked us on regular seats. I am 6ft6 with bad back therefore booked the extra legroom seats and want to have my wife next to me to assist me with putting the carry-on lugage up in the spaces above. We ended up sitting 3 seats apart, I was in the extra legroom seat but in a middle seat,so I could not put my feet in the isle to prevent leg cramps. When we boarded the flight from Reykjavik to Boston I notified the stewardess and she assured she would help, but I never saw her again and no one came to our help. Also when we entered the REK airport after flying from Amsterdam we were not notified to keep our passport on us, as we needed to go tru another checkpoint. My wife had our pasports and went to check some shops, while I was reading a newspaper. After noticing that I could not go to the boarding area for our next flight, I was able to locate my wife and we barely made it to the gate in time.

Cons: Small complaint but the movie selection was not very diverse & would have liked to have known before hand that there would be a charge for good on a longish flight from YVR to KEF.

Pros: Amazing Crew, great service, seats, entertainment...

Cons: Nothing

Cons: Flight got cancelled

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Great flight

Cons: We had a three hour departure delay in Munich

Pros: Great

Cons: Security in Frankfurt - long lines

Cons: No se diferecia de otras lideas aereas en decadencia.

Pros: As always the Delta crew was super friendly and helpful and made the trip very enjoyable.

Cons: Everything was perfect

Pros: Every was great, honestly

Pros: Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!

Pros: British airways, does what it says on the tin.

Cons: If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!

Pros: ON time Flight

Cons: Nothing

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Cons: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: Great airline

Cons: Delay due to strike

Cons: Everything was OK

Pros: That we didn't crash

Cons: There should be food, or at least a snack, on a 5.5h flight. Also the seats are extremely small. I barely fit into normal coach seats, but with my 6'7" (200cm) I was extremely uncomfortable in these tiny seats.

Cons: Plane was late. Boarding was confused (they announced and sent a test of a gate change but then had some of us board from the original gate. There was a lengthy delay after boarding. We sat on tarmac for 1/2 hour or more. People stressed due to short connection times in Iceland. Pilot made up most of the time by going faster so that was nice. But chaotic and running thru terminal and then customs in order to make it to connecting flight, Were put on a bus (about 30 people) to the plane which had already pulled away and was on tarmac.

Cons: After paying for 2 seats next to each other, Iceland Air decided to change the aircraft and reboked us on regular seats. I am 6ft6 with bad back therefore booked the extra legroom seats and want to have my wife next to me to assist me with putting the carry-on lugage up in the spaces above. We ended up sitting 3 seats apart, I was in the extra legroom seat but in a middle seat,so I could not put my feet in the isle to prevent leg cramps. When we boarded the flight from Reykjavik to Boston I notified the stewardess and she assured she would help, but I never saw her again and no one came to our help. Also when we entered the REK airport after flying from Amsterdam we were not notified to keep our passport on us, as we needed to go tru another checkpoint. My wife had our pasports and went to check some shops, while I was reading a newspaper. After noticing that I could not go to the boarding area for our next flight, I was able to locate my wife and we barely made it to the gate in time.

Pros: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.

Cons: My TV didn’t work - long flight to have no screen access.

Cons: The snacks were limited. They only had cheez-its and no cookies.

Pros: Great entertainment

Cons: We just boarded pretty late for apparently no reason

Cons: I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally.

Pros: Great crew, prompt and courteous despite the short flight

Cons: Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management.

Pros: Crew was great

Cons: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: ON time Flight

Cons: Nothing

Pros: Club Europe- excellent attentive crew, excellent food!

Cons: Nothing! They were the best!

Pros: N/A

Cons: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Cons: The attendants could have been more hospitable

Cons: Late

Pros: The crew was nice.

Cons: Everything is too cramped. The sound on the entertainment unit is terrible.