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Pros: Service good. Staff good

Cons: Very cold at night

Pros: All good. Very hospitable cabin crew, great service.

Cons: Nothing.

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Pros: The flights were both on time and the food and entertainment were excellent.

Cons: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".

Cons: the pizza I had to pay for was cold, soggy, and dreadfully tasteless

Cons: I never took my flight, the customer service to cancelling my ticket would have been a huge help.

Pros: The crew was extremely friendly. Flight got in early.

Cons: Boarding was strange. Stand in a line, go through the checkpoint for "pre-boarding", stand in a disorganized group for 40 minutes in a holding area, then EVERYONE is told to board at the same time and it's a mad rush up the stairs/escalator to get on the plane. Not pleasant.

Cons: Online check in didn’t work.

Pros: The crew was good. Seat is ok, not very comfortable.

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Pros: Good legroom.

Cons: Disorganized boarding.

Pros: The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA.

Cons: The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil .

Pros: The crew was great and the snacks provided were delicious!

Cons: The plane felt slightly outdated and was pretty loud the first part of the flight

Cons: Highly recommended for efficiency

Pros: You can charge your phone on the flight. Got snacks on each flights

Cons: the food options

Pros: This plane has more space than larger plane, was more comfortable.

Cons: Choices of TV selection

Pros: Nice and courteous crew

Cons: Better on increased International viewing options.

Pros: Safety of the flight, the route

Cons: The remote for the AV was so torn. I coukdnt even use it

Pros: Service was fine, on the ground and in the air.

Cons: * Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them

Pros: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Cons: Nothing

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Pros: Everything!

Pros: On time with easy boarding and very helpful staff.

Pros: I liked the ability to choose my meal before the flight.

Cons: Customer Service at the Priority Check-in could have been much friendlier, I’ve experienced much better customer service from Delta Airlines. Plus the flight attendants could have been more attentive that sitting up front in the galley and just chatting with each other.

Cons: Leg room

Cons: Keeping travelers updated with gate changes and issues that may occur with flights

Pros: Crew was amazing and flight was excellent

Pros: We arrived safely

Cons: Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions.

Pros: Aair Canada rouge seems to ne a plane for cattle. Too tight

Cons: Human space between seats

Pros: I liked the food

Cons: Crew could have been more available. Once we took off, rarely to be seen.

Pros: Seat was fine ! I was very thirsty and no free water..

Cons: Free drink/ water !!!

Cons: Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight.

Cons: Overall pleasant More pleasant than with some other carriers recently

Cons: See above

Pros: Nice seats. Only seats with a row of 2, which is what I wanted,

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: quick/efficient boarding - good staff - good food - easy flight !

Cons: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Cons: Good

Pros: The seats were awful .how many can squeeze in. .horrible

Cons: Room to breathe, move a little

Pros: Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight

Cons: on time departure

Pros: It was a nice flight. No troubles

Cons: Nothing

Pros: New planes, good food, professional crew.

Pros: Crew very pleasant, professional and friendly.

Cons: Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens.

Pros: The crew were pleasant and helpful

Cons: The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens

Pros: The service in the Business Class section on British Airways was phenomenal

Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Pros: Intranet meant I could watch movies on my iPad

Cons: Seats are very uncomfortable

Cons: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.

Pros: Intranet wifi meant I could watch entertainment on my iPad

Cons: Seats are very uncomfortable

Pros: crew was wonderful, great food, quick boarding

Cons: cant think of anything