Iberia information
| IATA code | IB |
|---|---|
| Routes | 171 |
| Top route | Barcelona-El Prat to Madrid Barajas |
| Airports served | 76 |
| Top airport | Madrid Barajas |
Iberia traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0
Cons: Seats are too close together, very uncomfortable for long international flight
review from
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2.0
Cons: If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak.
review from
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9.3
Pros: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.
Cons: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.
review from
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10.0
Pros: Friendly and courteous
Cons: Like that is good
review from
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2.0
Pros: NA
Cons: Don’t delay flights that messed my return
review from
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7.3
Pros: The facilitie to board
Cons: They no have entertainment
review from
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7.0
Pros: The entertainment was good
Cons: The space in the seats are very small for such a long trip
review from
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7.0
Pros: Puntualidad
Cons: Incomodos los asientos para un vuelo trasatlántico
review from
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7.3
Pros: Puntual en horas de salida y llegada
Cons: Son muy incómodos los asientos para un vuelo trasatlántico
review from
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5.0
Pros: Flight arrived safely and on time.
Cons: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.
review from
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6.3
Pros: Crew was very nice
Cons: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.
review from
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2.0
Cons: You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable.
review from
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10.0
Pros: Everything
Cons: Nothing
review from
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2.0
Pros: Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals.
Cons: It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible.
review from
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6.6
Pros: Modern screens and seats
Cons: The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting
review from
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7.6
Pros: Food was good, lots of great movies to watch during such long flight.
Cons: Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled.
review from
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6.5
Cons: Flight was delayed. Took a long time to board.
review from
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2.8
Cons: Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing.
review from
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5.6
Cons: Crew need to be smile - we not in Russia
review from
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8.3
Pros: Premium economy is a great way to travel
Cons: Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!
review from
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5.0
Pros: Comfy seat.
Cons: The flight was delayed for more than an hour
review from
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3.5
Pros: Nothing
Cons: Not only was the flight hours late but there was practically no communication what was going on and what to expect.
review from
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7.3
Cons: Better seats, better food
review from
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9.3
Pros: The crew was really nice. They were friendly and genuine.
review from
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2.3
Cons: Fly on time
review from
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9.0
Pros: Flight at time. Arrived earlier than expected.
Cons: I ordered a cava bottle and it was hot. But rest was ok
review from
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9.0
Pros: yes
review from
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8.6
Cons: Business area crew needs to better service from Bogota to san salvador.
review from
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4.0
Pros: uncomfortable seats, narrow space
Cons: If the plane had some wifi, better food,
review from
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7.2
Pros: Cabin crews are kindley attended.
Cons: It's O.K. with good price.
review from
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7.2
Pros: Crew was friendly
Cons: Service was slow and sparse
review from
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6.6
Cons: The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me.
review from
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3.6
Pros: One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me.
Cons: Vueling/Iberia lost my luggage.
review from
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3.3
Cons: Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure.
review from
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6.6
Pros: Reasonably comfortable seat
Cons: Food quality was poor.
review from
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5.3
Pros: The seat was comfortable.
Cons: A drink of water should not cost 2euro. On a moderately long flight it is a necessity.
review from
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9.6
Pros: Check in process was fast and easy!
Cons: More comfortable seats
review from
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4.5
Pros: We landed a bit early
Cons: We didn't get the seats that we paid for. And all we could get was the last row.
review from
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2.6
Cons: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .
review from
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4.3
Pros: One lady was so mean when I asked her a question .
Cons: Be more smiling and helping customers when needed
review from
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6.3
Pros: Fine flight once we were in the air.
Cons: There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B.
review from
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8.0
Pros: The crew was very attentive
Cons: Food and seat comfort
review from
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2.0
Pros: I could not travel to Miami due to Iberia did not assigned the seat with my children.
Cons: The lack of education and polite of the Stewart is a minus on that airline
review from
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2.0
Cons: This flight was cancelled
review from
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8.0
Pros: Everything was good.
Cons: There was no problems whatsoever.
review from
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8.0
Cons: Nothing !! Thanks for everything
review from
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10.0
Pros: The crew was amazing
review from
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6.5
Pros: Smooth flight
Cons: It was delayed
review from
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2.0
Pros: Nothing
Cons: I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…
review from
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6.6
Cons: Awful awful baggage collection in Madrid - longer than. One hour
review from
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2.6
Pros: The entertainment was ok.
Cons: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif
review from
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10.0
Pros: Tv, food, blanket with pillow
Cons: Everything was wonderful
review from
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2.0
Pros: Nothing outstanding comes to mind. TAP Portugal was a million times more hospitable and accommodating.
Cons: They allowed us to check a bag, without telling us that it definitely would not make it to our next stop on time. Almost all the passengers on our plane had to return the next day to collect our bags, at our own expense. This had happened to the flight before us too. There were no apologies to us
review from
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2.0
Cons: The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane
review from
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2.0
Pros: Nothing. Iberia wouldn’t let me on the plane.
Cons: Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket.
review from
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9.6
Pros: I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid.
review from
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4.0
Pros: Crew was friendly.
Cons: Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats.
review from
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7.0
Pros: Crew was nice and reliable.
Cons: Beverages should be complimentary.
review from
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7.0
Cons: Infotainment system
review from
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6.6
Cons: Infotainment system
review from
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9.3
Pros: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.
Cons: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.
review from
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10.0
Pros: Friendly and courteous
Cons: Like that is good
review from
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10.0
Pros: Everything
Cons: Nothing
review from
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9.3
Pros: The crew was really nice. They were friendly and genuine.
review from
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9.0
Pros: Flight at time. Arrived earlier than expected.
Cons: I ordered a cava bottle and it was hot. But rest was ok
review from
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9.0
Pros: yes
review from
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8.6
Cons: Business area crew needs to better service from Bogota to san salvador.
review from
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9.6
Pros: Check in process was fast and easy!
Cons: More comfortable seats
review from
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10.0
Pros: The crew was amazing
review from
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10.0
Pros: Tv, food, blanket with pillow
Cons: Everything was wonderful
review from
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9.6
Pros: I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid.
review from
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7.3
Pros: The facilitie to board
Cons: They no have entertainment
review from
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7.0
Pros: The entertainment was good
Cons: The space in the seats are very small for such a long trip
review from
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7.0
Pros: Puntualidad
Cons: Incomodos los asientos para un vuelo trasatlántico
review from
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7.3
Pros: Puntual en horas de salida y llegada
Cons: Son muy incómodos los asientos para un vuelo trasatlántico
review from
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6.6
Pros: Modern screens and seats
Cons: The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting
review from
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7.6
Pros: Food was good, lots of great movies to watch during such long flight.
Cons: Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled.
review from
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8.3
Pros: Premium economy is a great way to travel
Cons: Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!
review from
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7.3
Cons: Better seats, better food
review from
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7.2
Pros: Cabin crews are kindley attended.
Cons: It's O.K. with good price.
review from
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7.2
Pros: Crew was friendly
Cons: Service was slow and sparse
review from
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6.6
Cons: The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me.
review from
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6.6
Pros: Reasonably comfortable seat
Cons: Food quality was poor.
review from
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8.0
Pros: The crew was very attentive
Cons: Food and seat comfort
review from
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8.0
Pros: Everything was good.
Cons: There was no problems whatsoever.
review from
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8.0
Cons: Nothing !! Thanks for everything
review from
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6.6
Cons: Awful awful baggage collection in Madrid - longer than. One hour
review from
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7.0
Pros: Crew was nice and reliable.
Cons: Beverages should be complimentary.
review from
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7.0
Cons: Infotainment system
review from
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6.6
Cons: Infotainment system
review from
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5.0
Cons: Seats are too close together, very uncomfortable for long international flight
review from
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2.0
Cons: If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak.
review from
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2.0
Pros: NA
Cons: Don’t delay flights that messed my return
review from
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5.0
Pros: Flight arrived safely and on time.
Cons: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.
review from
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6.3
Pros: Crew was very nice
Cons: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.
review from
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2.0
Cons: You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable.
review from
-
2.0
Pros: Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals.
Cons: It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible.
review from
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6.5
Cons: Flight was delayed. Took a long time to board.
review from
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2.8
Cons: Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing.
review from
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5.6
Cons: Crew need to be smile - we not in Russia
review from
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5.0
Pros: Comfy seat.
Cons: The flight was delayed for more than an hour
review from
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3.5
Pros: Nothing
Cons: Not only was the flight hours late but there was practically no communication what was going on and what to expect.
review from
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2.3
Cons: Fly on time
review from
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4.0
Pros: uncomfortable seats, narrow space
Cons: If the plane had some wifi, better food,
review from
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3.6
Pros: One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me.
Cons: Vueling/Iberia lost my luggage.
review from
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3.3
Cons: Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure.
review from
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5.3
Pros: The seat was comfortable.
Cons: A drink of water should not cost 2euro. On a moderately long flight it is a necessity.
review from
-
4.5
Pros: We landed a bit early
Cons: We didn't get the seats that we paid for. And all we could get was the last row.
review from
-
2.6
Cons: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .
review from
-
4.3
Pros: One lady was so mean when I asked her a question .
Cons: Be more smiling and helping customers when needed
review from
-
6.3
Pros: Fine flight once we were in the air.
Cons: There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B.
review from
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2.0
Pros: I could not travel to Miami due to Iberia did not assigned the seat with my children.
Cons: The lack of education and polite of the Stewart is a minus on that airline
review from
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2.0
Cons: This flight was cancelled
review from
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6.5
Pros: Smooth flight
Cons: It was delayed
review from
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2.0
Pros: Nothing
Cons: I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…
review from
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2.6
Pros: The entertainment was ok.
Cons: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif
review from
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2.0
Pros: Nothing outstanding comes to mind. TAP Portugal was a million times more hospitable and accommodating.
Cons: They allowed us to check a bag, without telling us that it definitely would not make it to our next stop on time. Almost all the passengers on our plane had to return the next day to collect our bags, at our own expense. This had happened to the flight before us too. There were no apologies to us
review from
-
2.0
Cons: The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane
review from
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2.0
Pros: Nothing. Iberia wouldn’t let me on the plane.
Cons: Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket.
review from
-
4.0
Pros: Crew was friendly.
Cons: Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats.
review from
Flight status
Iberia route map
Popular flight routes
Top flight routes
Top airports served by Iberia
- Madrid Barajas Airport (MAD)
- Barcelona-El Prat Airport (BCN)
- London Heathrow Airport (LHR)
- Bilbao Airport (BIO)
- Paris Orly Airport (ORY)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Rome Fiumicino Airport (FCO)
- Lisbon Humberto Delgado Airport (LIS)
- Vigo Airport (VGO)
- Santiago del Monte Asturias Airport (OVD)
- A Coruña Airport (LCG)
- Porto Airport (OPO)
- Milan Linate Airport (LIN)
- Geneva Geneve-Cointrin Airport (GVA)
- Brussels Bruxelles-National & other airports Airport (BRU)
Iberia contact information
- IB IATA code
- +35 3 818 46 2000 Call
- iberia.ie Visit