€304 Find Cheap Flights to Newark Liberty Airport – Compare and Save

The preboarding and the gate organizing management was poor, unorganized and mismanaged. While standing in the business line I kept getting ignored and the personnel kept checking in others, right in front of me until I finally spoke up and pointed out their clear signs of ignoring me while patiently waiting to be checked in. Once checked in the gate the personnel kept chit-chatting and not managing which group is to board, being totally nonchalant, unorganized and behaving amateur-like . Very unprofessional and unlike the quality the Austrian Airlines brand otherwise provides. The crew on the plane are always fantastic and the best. What a shame the crew on the ground was so mediocre.

Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.

Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.

I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time

They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.

One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices

Landing was a little hard. Food was not great My prior review was for the flight to nyc too

We didn’t fly into Neuark , because it departed without us . We ran to a closed gate , and no staff to assist, then to a customer service center that was also closed, then briskly walked (20mins) to another customer center and got a ticket , waited 2 hours , got a flight to JFK instead, because of the time delay we Ran to catch our train home , and again our luggage arrived 3 days later delivery time at 3:45 in the MORNING!!!! Crazy!!!!!! Took a few days to shake off this disappointment of your service. You’re an embarrassment to customer service .

Flight attendants were awful, very rude and inconsiderate for mothers with small infants traveling.

I liked that the air staff is very good, but the ground staff still has lots of areas of opportunity. They raise their voices over the passenger questions or requests for information.

they had to land at Dulles instead of EWR and had no one to help all of the stranded travellers the crew was rude and not helpful as well

Flee premium economy. Very comfortable absolutely a better seat more recline, wider, and more legroom. Flew Business, which was lie flat comfortable with decent food. In P E Basically the screens audio hardly works and the selection although 90% in English is very limited. Wi-Fi did not work both ways across the Atlantic. It was “broken“ very efficient operation. The app was great. Notification is fine. It was just the entertainment and the food in premium economy was lousy airline food. But yes, I would fly them again in PE or business if they were going my way.

I loved the food. The veggie option was delicious. I also appreciate the sense of sustainability with Airline's choice of packaging. Hosteses were super friendly and courtous. I also appreciate that checked luggage was included with the airfare. The entertainment portal could see some improvements. The touch screen responsiveness in Solitaire game was poor and it doesn't seem to be hardware related as other screen functions were just fine. It was hard to move cards between piles and system skipped cards from the deck. Also, there was no option for winnable vs random draw. Sudoku was cumbersome regarding touch screen, too. In addition, the difference between medium and difficult levels in Sudoku was huge. Medium was actually too easy.

Flight was good but the passport control in airport for outbound passengers was a mess, fortunately they pulled passengers making connections to this flight for expedited processing so we made the connection.

I feel the service staff do not treat American customers well. I also feel there may be discrimination against minorities.

Curious and efficient service ! First time flying with SAS and very pleased!

Feels like economy sits are getting smaller especially while eating food

I paid extra for our seats on the way coming back from Stockholm to New York the seats were changed and it was totally waved. This happened to three more passengers.

They cancelled our flight home less than 24 hours before it was supposed to leave. It partially ruined our last day because I was on the phone trying to get 5 people home and the stress that it causes. We still arrived at the airport with no definite flight plans. The actual flight was good but my kids really misses the kids meals I had ordered for them which obviously didn’t make it to the new flight.

Good and drinks could be better. My checked baggage was damaged

The united employees at the gate treated me very rudely and called me nefarious

The crew was good, the WiFi was amazing, but the plane was meh. Uncomfortable first class, not enough room for baggage. My stuff ended up being behind my seat, so I had to sit on the plane for 20 minutes before I could get to it after landing.

United rejected my seat assignment that i selected when purchasing my seat 3 months in advance and therefore i ended up in the secondary business cabin in a middle pod. I had intentionally purchased my ticket early to secure a front end pod. I spoke to United via DTravel twice in the week leading up to my trip and they assurred me that they would fix my seat assignment and never did. The crew on board was pretty non-existent throughout the flight and seemed frustrated any time i went and found someone in the galley to ask for a snack or water. that was disappointing given the amount paid for the ticket. Overall, it was just fine and i arrived safely but i did send a complaint through the customer care portal.

My flight was cancelled and United Airlines could not rebook or help. My whole trip was then cancelled and I could not go to the funeral I needed to get to.

WiFi was slow as compared to trip down. Maybe because it was a night flight and more people were using it?

Excellent except for the 2 screaming kids who wouldn’t stop crying and screaming for the entire flight but what are you going to do? The flight was early- good experience

Terrible service - they don’t want to be there and bad food. Entertainment system in economy from the 2000s

Boarding was a complete mess. The whole system went down. People got wrong seat for the first half an hour.

The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.

If other people in flight, followed instructions and were much cleaner.

It was very refreshing being in a nice and clean plain, with pillows and earphones that you don’t have to pay for, with warm food and beverages and a very nice crew

I was pleasantly surprised. I've never flown this airline and the seats were comfy, I couldn't select my seat but luckily got aisle and was able to comfortably sleep the whole trip except when they came around with an in flight free meal, drinks then snack at the end. I'd fly with Aer Lingus again. The only annoying thing is you had to pay for WiFi for different hours of usage but luckily I didn't need it

Like - the crew were nice Dislike - sitting on the tarmac for long periods after boarding and landing.

Experience was great overall. However, the connection time between my flights (1hr 15 mins) was too short. We had to get through security check and US immigration in that time, and I made it to the gate just as they were announcing it was about to close. Flights with such a short connection time should maybe not be offered for purchase, or an advance alert would be helpful. Other than that the in-flight experience was excellent, especially the food. Many thanks!

Incredible service. Incredible entertainment. I felt like they just kept serving us something new avery hour. My wife and I both had a joyous flight.

All of my Aer Lingus flights were delayed. The seat I purchased with extra leg room was exactly the same as my previous seat that was free. I would appreciate my money back.

Not satisfying due to loss Luguage for 4days. Damage Luguage that had no way to fill up a report for and me as a client to spend more money and time to replace it. Thank you for soliciting my opinion, but it was unfortunately a very disappointing experience. Stephanie Zvi

The seat spacing was good. The food, not so good... typical airline food. 😕

i used to fly aer Lingus regularly but due to price - poor seating etc i have been using other carriers - i now have aer lingus in my state and the price is always the highest - i have flown to Ireland 11 times in last 24 months and have not used Hartford because of price

Booked through Kayak, couldnt take flight, Kayak punted to Orbiz, Orbiz punted to Aer Lingus, Aer Lingus said sorry about your luck, try Kayak/Orbiz. Terrible customer service collecting air fares and not even offering a voucher when customers cant take flight

Absolutely horrible. We missed both of our connecting flights from Frankfort due to the new border control lines. Lufthansa had us running and walking around the airport trying to rebook. They were not prepared to offer us a hotel room for the night, but finally relented when I said I was done with Lufthansa, most were not so lucky. I also put put of the blame in Kayak. You need to update which connecting flights you are offering to allow for more time to deal with the mess that is border control in the EU.

Good communication via the app regarding the delayed departure. Uncomfortable seat for tall passengers. Could not straighten my legs.

That was the last time I booked Kayak. The connecting flight got canceled and the trouble shooting terrible. Next times, I will book the airlines directly. Good bye

Flight cancelled. I was rebooked without discussion or options. Had booked a flight with a bed and when I was rebooked, the flight had a recliner seat. Felt cheated.

Paid $35 for wifi but wifi didn’t work. Stressful dealing with work mess and no service. Otherwise normal

Our screen kept turning off ...3 times...had to get crew attention to turn it on again

My flight was cancelled, but it was not Kayak's fault. Kayak did require me to pay for the ticket twice to two different venders who paid Lufthansa. Kayak/Lufthansa owes me for the first booking I made first was fraudulent on the part of the subcontracting ticket seller. There will be litigation over this issue under the current passenger protection laws.

Terrible. Our flight was completely cancelled with no options to rebook until 4 days later.

Wonderful staff. The boarding process can be improved a little better by adequate prior communication but all in all they did fine. However the boarding gate was quite unfreindly to elderly and who needs help with sevral stairs.

Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.