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Pros: Food was OK. Beyond expectations.

Cons: Late departure, no entrateinment system.

Pros: I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey.

Cons: Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight.

Pros: Above

Cons: Nothing

Cons: Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.

Pros: Late, I liked nothing.

Cons: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Pros: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.

Cons: Offer drinks more often

Pros: Crew was pleasant and professional

Cons: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.

Cons: Too many cabin luggage

Pros: Typical flight and all went well.

Pros: 33" seats

Cons: nothing

Pros: Cabin crew were very helpful and polite.

Cons: Food lacked flavor.

Cons: Flight delays are always disappointing.

Pros: Staff were accommodating and considerate, great flight!

Cons: Too hot in the plane - was far too hot. too late the drink...after I eaten.

Pros: Very pleasant and comfortable flight with QA.

Cons: Nothing

Pros: Crew was amazing

Pros: The crew was OK, but nothing special.

Cons: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Pros: n/a

Cons: The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came.

Cons: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Cons: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: Staff

Cons: Better movies , better vegan food

Pros: Upgraded to business class for free and service was amazing.

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: The movies in the flight

Cons: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Pros: All

Cons: Keep up the same spirit

Cons: Not losing my luggage

Pros: Nothing

Cons: Customer service

Pros: Quick access to the airport and gates

Cons: Free food on board

Cons: Hotel was rubbish

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Cons: Food, all flights—ugh!! Basically bad school lunches.

Pros: Almost nothing.

Cons: Allow field research of all terminals to best decide for the next flight to book. If I were 3 seconds off and not running on my last leg to Naga, I would have been stuck in Manila for the entire duration of my trip.

Pros: Nothing

Cons: Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude

Pros: Great selection

Cons: Bathrooms are not enough

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Pros: Crew was friendly , Seats were fine .

Cons: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Pros: Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent.

Pros: The crew was very nice

Cons: Softer seats more wholesome videos

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

Cons: Better seat

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: The crew.

Cons: The time between flights.

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Nothing.

Cons: Please see statement from SFO-> CPH flight.

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Pros: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Cons: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Cons: Only serving beef as meal in economy was not great. A choice would be better.

Pros: crew attentive the plane is very clean

Pros: Business class upgrade

Cons: Sitting in window next time

Cons: Unexpected $100 baggage fee for second checked baggage

Pros: Crew was helpful and ver polite and efficient

Cons: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Pros: Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety.

Cons: On time and comfortable

Pros: Great service!

Cons: More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).

Cons: You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.

Pros: Will take it again.

Pros: On time departure and in flight beverage service.

Cons: It is a short slight under two hours so I did not expect much and had a comfortable aisle seat.

Pros: I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey.

Cons: Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight.

Pros: June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation.

Pros: Seat spacing, food, crew Everything

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: Reasonable comfortable

Cons: Wider seating would be great

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Cons: FOOD

Pros: Late, I liked nothing.

Cons: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Cons: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Pros: comfortable seat, friendly staff

Pros: comfortable

Cons: some food was frozen when served (salad and cheese). Coffee wasn't that great either.

Cons: The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough.

Pros: The crew were very professional

Cons: If Turkish Aiine can provide guest WiFi by the gate are while people are waiting

Pros: Very friendly and accommodating crew.

Cons: Better food

Cons: Electricity didn’t work in my pod

Pros: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Cons: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.