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Pros: In time

Cons: Don’t let customer wait long time for gate after landing

Pros: Nothing

Cons: Everything

Pros: ALL

Pros: The plane was very new. Good movies and tv shows.

Cons: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Pros: Great service and amazing crew

Cons: All good!

Pros: Chek-in

Cons: The food

Pros: overall service and the crew.

Cons: more comfortable and spacious seats

Cons: Leg space is horrible!

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: Finnair is the best!

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Cons: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Pros: Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.

Cons: Nothing. The experience for international economy was perfect.

Pros: Punctual and direct flight NRT-BOS. Time-efficient.

Pros: I think Japan Airlines is the best airline.

Pros: The crew that checked me and those who were onboard were very helpful and cheerful.

Cons: Better choices of movies on board.

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Cons: There was nothing that could be better - it was 110% perfect already

Cons: Some form of entertainment

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: Great service.

Cons: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Cons: Better seats, better food

Pros: The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did.

Cons: The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent.

Pros: Crew was friendly

Cons: Service was slow and sparse

Pros: Crew was very nice

Cons: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Cons: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Cons: Free wifi

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Cons: The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good.

Cons: Tell me i would misst the next flight and that my beg will not go to the final airport.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Pros: Amazing crew and on time flight

Cons: None

Pros: the crew was professional and efficient on board the plane.

Cons: seat space was tight. it was hard to get comfortable

Pros: The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago.

Cons: NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX.

Pros: The crew was amazing and the food was great too!

Pros: food was good

Cons: I don't like cameras spying on us. More leg room.

Pros: Nothing really.

Cons: Their time.

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Pros: Entire crew members, food, hospitality & aircraft.

Cons: I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies.

Pros: Crew was amazing, food was filling & plentiful.

Cons: Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight.

Pros: Boarding was efficient, crew was exceedingly polite, helpful ground staff.

Cons: Flight left a little bit late.

Pros: Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video.

Cons: They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better.

Cons: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Pros: Comfy seat.

Cons: Plane was late, crew was surly.

Pros: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Cons: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Pros: Nothing to like on that flight.

Cons: Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route.

Pros: Crew was amazing

Cons: If they had gate number on bording pass from Doha to ahmedabad.

Pros: Great food, great seats, everything was smooth overall

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Cons: Leg space and crews attitude

Pros: helpful and friendly crew

Cons: more comfortable and spacious seats.

Cons: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Pros: Lovely crew, very good entertainment system.

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: helpful and friendly crew

Cons: more comfortable and spacious seats.

Pros: The on-flight crew was great, very helpful and friendly.

Cons: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.

Pros: Passengers are not polite.

Pros: Na

Cons: Na

Cons: Boarding took forever and flight was delayed

Cons: Seat cushion could use more cushioning. Larger portions of drinks served

Cons: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Pros: The crew was attentive and service was excellent.

Cons: At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.