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Pros: Great crew

Pros: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Cons: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: The crew was terrific.

Pros: Amasing crew

Cons: Advertised October Pink products but did not have them for breast cancer support

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Pros: Crew were very nice and accommodating. Chocolate always appreciated!

Cons: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Pros: Customer service

Cons: Snacks

Pros: The crew was friendly and helpful.

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: The food was good

Cons: The seats were very cramped

Cons: The entertainment

Pros: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Cons: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Cons: There was a delay of more than 1 hour.

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: Food was OK. Beyond expectations.

Cons: Late departure, no entrateinment system.

Pros: Everything was very good, flight was right on time, food was good, service was bright and happy.

Pros: Nothing. Worst Airline ever.

Cons: I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare.

Pros: Punctual and professional. Has alcohol upon inquiry.

Cons: - Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted

Cons: Everything

Pros: Sevaral bathrooms available. Flight attendant wotj good attitude

Cons: Boarding process

Pros: Excellent service provided by crew

Cons: Food needs improvement

Pros: Always on time

Cons: Food bad. Much better taste at the lounge in Doha

Pros: Cabin crew were very helpful and polite.

Cons: Food lacked flavor.

Pros: Crew was professional and friendly

Cons: Continuous improvement

Cons: Seat cushion could use more cushioning. Larger portions of drinks served

Cons: The Entertainment screen could have been larger.

Cons: They charged us for the second bag checked in ??????

Pros: All good

Pros: Lay flat beds and vegetarian food

Pros: On time. Efficient. Great crew.

Cons: The sandwiches on the quick hop between abidjan and accra aren't that great.

Pros: uncomfortable seats

Pros: One hour delay after boarding due to loosing our “slot”

Cons: Timing!!!

Pros: .

Cons: .

Pros: In flight crew worked hard

Cons: No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on

Pros: Crew was great, seat was comfortable, adequate legroom.

Cons: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Cons: Leg space and crews attitude

Pros: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Pros: Экипаж компетентный, внимательный и вежливый

Cons: Отсутствует интернет, нет розеток

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Cons: Airport Addis Ababa is chaos.

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

Pros: Large space

Cons: Bording

Pros: Flight was excellent crew awesome.

Cons: Nothing

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Cons: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Cons: They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours.

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Pros: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Cons: New chairs

Pros: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Cons: gave old people seats next to the pass