Find cheap flights to Tokyo

Pros: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

Cons: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

Pros: Crew is nice!

Cons: The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route.

Pros: Service

Cons: Delay

Pros: Great crew. Food. Lay flat bed.

Cons: I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone.

Cons: Great airline, great staff.

Cons: Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!

Pros: New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing

Pros: Nothing

Cons: Seating at the gate is strange. They just have people line up in any order and board them in that order. People run to form the line. Totally ridiculous. Food was awful. I have no idea what to even call the items they served. Audio jack was literally being held together with tape! Loose connection.

Pros: Just fine..

Pros: The crew was great. They were very quick to respond to any requests and were very accommodating.

Pros: seat and flight were great , smooth ride as well

Cons: breakfast could be better but was fine

Cons: Very quick through immigration and customs. Then a short cab ride to city.

Cons: Food has gone down a lit

Pros: Amazing crew

Pros: On-ground customer service of Ethiad, Fatima. She was professional and understanding.

Cons: Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time.

Cons: Trip to Manila from Tokyo was delayed for 3hrs plus

Pros: The crew were very friendly.

Cons: The entertainment selection is really small.

Pros: The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing

Pros: Seating and service

Cons: Flight to Haneda airport not Narita

Pros: Amazing crew

Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri

Pros: Crew was very nice and attentive

Cons: Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.

Pros: Everything

Cons: Checking, boarding, flighting

Pros: Nothing

Cons: Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Pros:

Pros: food and service

Cons: Space is too limited even for the a small built body.

Cons: Our luggage did not arrive at our destination!!!!

Pros: The crew was nice

Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance

Pros: Good. Thanks.

Pros: the food was god. the crew was very accommodating

Pros: The crew was very friendly and attentive. They look after the customers.

Cons: I can't think of anything that could have been better.

Pros: Entertainment offerings were good.

Cons: I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!

Cons: Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!

Pros: Crew was amazing and aircraft was clean and seats comfortable!

Cons: I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft

Pros: The crew was very nice, courteous and helpful

Cons: The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011.

Pros: Great staff, great comfort. Great airline!

Cons: The boarding system is somewhat confusing with 5 different zonings.

Pros: Crew was exceptional. QSuite very comfortable.

Cons: The food was so cheap... pasta and a muffin. I’ll be looking around for another airline.

Pros: Amazing

Cons: Nothing

Cons: They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier.

Cons: Food

Cons: I was very unhappy with Kiwi. I accessed Kiwi through Kayak where I had selected a seat with checked baggage. Neither the BA staff at Heathrow nor the BA staff at Chicago were aware that I had paid for checked baggage. After much debate the baggage fee was waived at both ends of journey.

Pros: Na

Cons: Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court.

Pros: Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!

Cons: Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases.

Pros: The crew was great.

Cons: The seats are very close together and uncomfortable. The quality on the screen was poor.

Pros: I liked the window seat.

Cons: They didn’t talk much about the landing card.

Cons: Clean up the planes better

Pros: everything

Pros: Lovely crew, very good entertainment system.

Cons: Out buggage was lost. We spent a lot of time to find our suitcase.

Pros: the crew was very helpful and friendly

Cons: The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours.

Cons: Everything

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: Boarding was very slow.

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: Slow service.

Cons: Better communication!