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Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Cons: Food could be better.

Cons: The least comfortable and smallest narrow business class seats ever

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros:

Cons: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Pros: modern plane, large overhead bins, comfy seat with adjustable headrest, very good entertainment system

Cons: There was a broken restroom on the plane in the main section, so then, they should keep an eye on the remaining restrooms as they get dirtier sooner. Madrid barajas airport is an ordeal, Iberia needs to explain better that passport control happens when you get to terminal 4S on the tram AND then there are TWO more passport controls. then there isn't enough space for people to line up for the various groups, creating friction. Iberia just needs to be more organized.

Pros: Nothing

Cons: Food and personnel attitude.

Pros: From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again.

Cons: If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue.

Pros: Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water

Cons: Took to long to service, and customer service was lacking

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Cons: Entertaintmebt was poor, and quality of screen was bad

Pros: Boarding was easy

Cons: Expensive flight

Cons: Sure

Pros: Row of seats to myself. Free coffee.

Cons: Coffee refill.

Pros: Boarding process was smooth.

Cons: Cramped seats, at least it was a short flight.

Pros: SAS is excellent in terms of comfort and professionalism and care from the crew.

Cons: None

Cons: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Pros: Seats were very comfortabe

Cons: Food was not great. It took over an hour for the bags to come through at JFK.

Pros: This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.

Cons: Vegetarian meals can be better, breakfast eggs get over cooked and rice also.

Pros: Crew were very hospitable and helpful.

Cons: More leg room on long international flights.

Pros: Crew and all other Staff were very helpful and friendly

Cons: Don’t know

Pros: Helpful crew Good food

Cons: Our luggage came back damaged and open !

Pros: The crew is brilliant Punctual, spot on... 100% service delivery

Cons: Nothing

Pros: Boarding was crazy and confusing. Ground crew poor communication and rude

Pros: Quick trip clean cabin

Cons: Sits

Pros: The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice

Cons: Good food and entertainment. Flight started in delay as usual with Turkish

Pros: Movies and screen

Cons: Flight delayed. Crew doesn’t speak good English

Pros: crew

Cons: delayed flight management

Pros: Business class seats need to be improved

Cons: Seats

Pros: On time, low cost, efficient and quick boarding, hot meal, great service!

Cons: delayed and shitty

Pros: u low life cocksukers fuked me again...no more with scum like u

Pros: Very caring, and pay full attention to passengers.

Cons: Better food quality, more movies please.

Cons: the seats are not reclined, not comfortable at all

Pros: Great experience all together

Pros: Yes

Cons: Nothing.

Cons: No issues, overall good experience.

Cons: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Pros: Nice staff

Cons: The food could be improved.

Pros: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Cons: gave old people seats next to the pass

Cons: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Pros: Flat bed, updated aircraft.

Cons: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.

Pros: average crew. very empty plane with not many passengers. Seats seem average

Pros: The aircraft was comfortable and the electronic amenities were decent and needs improvement

Cons: Free WiFi and Dancing boys

Cons: The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class.

Pros: Seat comfortable

Pros: Attentive and friendly crew, leg room

Cons: Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection.

Cons: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Pros: n/a

Cons: The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came.

Cons: I not get to go my flight, I couldn't get reimbursement

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++