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Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: Fantastic gate agents!

Cons: The food was terrible.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: I congratulate the KLM crew!

Pros: Upgraded to premium economy.

Cons: NA

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Cons: Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks

Cons: The crew should be friendlier while they deliver their service.

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Cons: More comfortable seats.

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Cons: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Pros: The crew were professional and courteous

Cons: Nothing, as it’s a short flight!

Pros: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Cons: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Cons: No entertainment facilities

Pros: The entertainment options were great.

Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Cons: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Pros: Smooth landing

Cons: It was a bit warm

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Cons: Great service, friendly team and most importantly great food

Cons: Free WiFi

Pros: Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight

Pros: The seats are very uncomfortable. impossible to be comfortable.

Pros: comfortable seating...

Cons: Nice experience ...

Pros: The crew was helpful. Flights were on time.

Cons: The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!

Pros: Good flights

Cons: Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good.

Cons: Internet connection at airport and lounge is not good

Cons: Delay delay delay and i have to stay in hotel

Pros: was the seat super comfort

Cons: if the have variety of food provided will be better

Pros: Food was ok

Cons: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

Pros: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.

Pros: This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn

Cons: I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!....

Pros: Crew was perfectly fine.

Cons: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Cons:

Pros: Everything

Cons: Nothing

Pros: Seat, entertainment, food, plane

Cons: Crew attitude

Cons: Multiple technical issues on each leg of the flight for both airlines. Took 1.5 hours to deboard the aircraft on final leg of journey

Pros: Planes and entertainment was amazing. Flight crew very good and friendly.

Cons: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful

Pros: Friendly service.

Cons: Boarding process could improve

Pros: It was all positives from the time we check in until we arrived in Kindon.

Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.

Pros: Uniform of the crew is nice.

Cons: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Cons: Delay due to strike

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Quiet

Cons: Bathroom s were dirty

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Cons: Paid for extra leg room seats and didnt get them

Pros: Nothing

Cons: Everything.

Cons: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Pros: The crew were professional and courteous

Cons: Nothing, as it’s a short flight!

Pros: My bag was lost!

Cons: To have my bag delivered

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Fantastic gate agents!

Cons: The food was terrible.

Pros: The aircraft

Cons: No overbooking next time!

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Pros: The entertainment system has huge offerings.

Cons: The food could be better.

Pros: Entertainment option

Cons: 4hr to repair a tire, and crew rest limitation made extra stop at Taipei

Pros: Comfortable seats in Premium Economy.

Cons: Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad.

Cons: More options for gluten free food. Always get the same dish

Pros: The schedule and timing

Cons: The airport, some of the crew, the aircraft seats, the entertainment system

Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Pros: Entertainment system failed repeatedly.

Cons: Entertainment system failed repeatedly.

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Nothing

Cons: Everything.

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: Flight was ok

Cons: Food, bus journey to the plane

Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Cons: They loose my luggage.