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Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Cons: Boarding was disorganized. Otherwise everything was good

Cons: We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional.

Cons: Seats were teeny

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Pros: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Cons: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Cons: Yes

Cons: The TV wasn't working and the crew I asked for help didn't do anything about it

Cons: New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane

Pros: The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom.

Cons: I like it the way it is. Keep doing the good job.

Pros: Nothing really, seats were to close to each other and it was a painful flight for 20 hrs

Cons: Leg-space between seats specifically when the person in front of you reclines

Pros: Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them.

Pros: Train the stuff Better food

Pros: Nothing

Cons: Everything!

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Cons: In terms of comfort, Etihad offers a good level!

Pros: Crew members were very helpful and pleasant. The food was excellent and nicely served.

Cons: The lie flat seats were narrow and not very comfortable.

Pros: Food and entertainment

Cons: Tv and food

Pros: All what you think :)

Cons: The place's we are sitting can be better

Pros: it good but the food should be better

Cons: don’t know

Cons: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Pros: Food and entertainment

Pros: Too short For my experience is not hectic

Cons: Entertainment crew food

Pros: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Cons: Not getting hit twice by the crew serving food and at least an apology.

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: Business Class Seats were comfortable

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: Nothing

Cons: Need improvements

Cons: Seats were teeny

Cons: Food and drink service

Pros: Great crew

Cons: N/A

Pros: Late departure but kept informed. Food good.

Cons: The Seats were really old and no new movies

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: It’s OK

Cons: Need improvements

Pros: Ok

Cons: Comfortable

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.

Cons: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.

Pros: Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food

Cons: Crew should be attentive to ALL passengers.

Pros: Crew and ground Staff were very helpful and friendly

Pros: Seats were very comfortable and so were the entertainment options

Cons: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Cons: More regional movies for India

Pros: Crew was fantastic.

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Pros: Good food and excellent service

Cons: Noisy plane made the entertainment inaudible

Pros: Funny you should ask about the trip! We ended up buying them through Flyus.com because it was one of the options that popped on my search. Little did I know that I was getting my self in a very bad situation. This travel agency that was suggested by you guys is a total scam! We first tried making a name correction and they wouldn’t help. They basically wanted me to get a new ticket, twice the price I had previously paid for the other one. Then when the whole Corona Virus started happening, we tried canceling our tickets. Were we able to do it? Not really. Did we get our money back? Nope. They are giving us “credit” for when we rebook them, but to do so we will need to pay around $800/ticket in fees!!

Cons: Better costumer service. The ability to actually cancel our tickets and get our money back. The fact that we weren’t able to make this trip wasn’t in our hands!!

Cons: While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming.

Pros: Food and crew was good

Cons: An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side

Pros: Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety

Cons: Sometimes, food Some seats were too tight.

Pros: Sits are very comfortable and the food is amazing.

Cons: The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road.

Cons: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Pros: My sleep

Cons: Food

Cons: Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight.

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

Cons: An excellent flight.

Pros: Smooth flight, staff very attentive, lots of great new movies to watch from

Cons: Staff kept reaching past me to shut my window without asking me first. Very rude.

Pros: Confort and kindness

Cons: It was too cold

Pros: Comfort

Cons: Wifi on klm

Cons: When its rain we shouldn’t walk to the air plain

Pros: Nothing

Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Pros: Great business class

Cons: Great flight back to the UK, flight crew were very pleasant and attentive.

Pros: Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey.

Cons: Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!

Pros: Service and food.

Cons: Better attitude of head attendant. Need to improve food. Not attentive.

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Pros: The crew was good, not much as it was a red eye, but they were friendly and helpful

Cons: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Pros: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Cons: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Cons: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Cons: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Pros: Everything was excelent

Cons: Nothing

Pros: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Cons: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Cons: They cancelled my flight

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: Food and beverage

Pros: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.

Cons: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.

Cons: Seats were teeny

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Pros: Pilots were good, they provided a smooth ride.

Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Pros: New planes, good food, nice crew

Cons: Didnot like the airport in Istanbul 25 min of walk

Pros: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Cons: Not getting hit twice by the crew serving food and at least an apology.

Cons: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Pros: The crew was very helpful even though English is not their first language.

Cons: Maybe the food expections.

Pros: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Cons: Not getting hit twice by the crew serving food and at least an apology.

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Pros: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Cons: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Pros: The crew and service were welcoming, caring and attentive

Cons: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Pros: Comfortable

Pros: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Cons: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Pros: Everything was comfortable and the crew were lovely.

Pros: Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety

Cons: Sometimes, food Some seats were too tight.

Pros: Both friendly and professional

Cons: All is perfect! They couldn’t be better

Pros: Departed and arrived on time

Cons: Stop the sardine can treatment of passangers

Pros: The connection was way too tight.

Cons: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Pros: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Cons: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired