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Pros: food and service

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Pros: Love love love this airlines! I wish the US carriers were like this!

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: Chem-in

Cons: Seat legroom

Pros: Upgraded to business class for free and service was amazing.

Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Pros: Nothing

Cons: Everything

Pros: Crew was very good and professional, yes the seats were comfortable

Cons: I think the Xiamen knows how to run an airline.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment system could have more English content.

Pros: Business class was comfy

Cons: Movie choices could be better

Pros: I thought I had ordered a vegetarian meal but I had not. The crew was helpful in getting me an extra one and heating it up for me without me asking. I thought I would just skip a meal but was thankful I did not have to do that.

Cons: I was sitting in a middle seat next to a very broad shouldered and tall man who also had a middle seat. He could not help taking up space in my seat because of his large size. It was a very long flight and very uncomfortable and cramped. I wish extra large passengers could not be given middle seats as they need more room.

Pros: Flight was delayed, but well handled.

Pros: The crew always smiles and very accomodating.

Cons: The main course could have been better or improve. I wasn’t satisfied with the taste.

Pros: Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.

Cons: Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.

Pros: The crew was amazing!!

Cons: Nothing! Excellent flight!

Cons: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Pros: attentive and polite flight attendants

Pros: The crew was great, and seat was comfy compare to other European airlines seats

Cons: Less salt in the food would’ve been better

Pros: There was a good amount of leg room for an economy seat

Cons: I wish it had more movie options

Pros: attentive and polite flight attendants

Pros: great price and overall service

Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Cons: Helpful, courteous, and well-informed Xiamen representatives.

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Pros: Nothing

Cons: Everything

Cons: Delayed / diverted - no communications whatsoever

Cons: Good

Cons: I had no vegetarian dinner

Pros: On time and comfortable flight

Cons: No suggestions

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Pros: Great

Pros: Short flight

Cons: Being on time

Pros: Amazing crew. Great food

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment system could have more English content.

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Pros: Good service. Nice crew.

Cons: Food is horrible, entertainment need improvement

Cons: I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.

Pros: The crew always smiles and very accomodating.

Cons: The main course could have been better or improve. I wasn’t satisfied with the taste.

Pros: 33" seats

Cons: nothing

Cons: Seat cushion could use more cushioning. Larger portions of drinks served

Pros: Seats were very uncomfortable

Cons: too expensive for flights

Cons: The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good.

Cons: Good

Cons: Cabin temperature too warm

Cons: I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.

Pros: The crew was organized and efficient.

Cons: Entertainment: movie choices were limited.

Cons: Good

Pros: The crew amazing. Food was great

Cons: Nothing

Cons: The crew should speak better English. They polite and helpful but clear English is a plus value

Pros: The crew was great, and seat was comfy compare to other European airlines seats

Cons: Less salt in the food would’ve been better

Cons: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Pros: Crew was very good and professional, yes the seats were comfortable

Cons: I think the Xiamen knows how to run an airline.

Pros: The food

Cons: Boarding process. Waiting gate was small for the plane we were using

Pros: Crew was outstanding, seats were comfortable. The food was awesome!

Cons: it was perfect.

Cons: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Cons: Is amazing

Pros: Everything was great.

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Pros: Crew and flight where amazing. Thank you

Cons: Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites.

Pros: Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off.

Cons: The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future.

Cons: Very good airline except for the fact that the staff at Narita airport.

Pros: The crew that checked me and those who were onboard were very helpful and cheerful.

Cons: Better choices of movies on board.

Pros: It wasn't JAL it was American.

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Cons: Cabin temperature too warm

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks.

Cons: In stead of Anadklujet could be THY :))