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Pros: Late, I liked nothing.

Cons: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Pros: Nothing

Cons: My luggages are lost

Pros: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Cons: Cabin temps could have been a bit cooler for sleeping.

Cons: the crew Moscow-Tomsk

Cons: Very less leg room

Cons: While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming.

Pros: Everything! Emirates is the best airline in all categories in my opinion.

Cons: Nothing!

Cons: why did they take my blanket and headphones 1 hour before we land?

Pros: Everything

Cons: Nothing

Cons: The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Cons: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Cons: It's KLM. What else do you need to know.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Comfort

Cons: Wifi on klm

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: Nothing

Cons: Need improvements

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Pros: nothing

Cons: everything

Cons: Old A330, entertainment system is very tired of this world

Pros: the crew was good, seats - on the ok side of the regular economy class

Cons: there was no online check in available in Riga, which means i could not preselect a seat

Cons: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Pros: With my little boy the seats were so uncomfortable cause of the engine. But the rest was great.

Cons: Great crew this time.

Pros: Seats very comfortable

Cons: Nothing

Cons: Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around.

Pros: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Cons: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.