Find cheap flights to China

Pros: "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
Cons: "You are best ."

Pros: "Flight was typical."
Cons: "No direction for the connecting flight and no help to understand the connecting flights."

Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Pros: "The crew was organized and efficient."
Cons: "Entertainment: movie choices were limited."

Pros: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Cons: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Pros: "We were seated together as a family even though we were not able to reserved any seat"
Cons: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"

Pros: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Cons: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."

Pros: "Felt welcomed"
Cons: "Just felt a little cramped but not to bad"

Pros: "Everything"

Pros: "Spoke english"

Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Pros: "Staff and service good"
Cons: "777-300 plane business class very old and tired"

Cons: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"

Pros: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Cons: "Na"

Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Pros: "Very smooth ticketing and boarding on Tokyo to Manila."
Cons: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Pros: "Service and Entertainment were great. Lots of legroom is great."
Cons: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."

Cons: "No complaints! Not even one!"

Pros: "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
Cons: "Nothing"

Pros: "I got an upgrade!"

Pros: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."

Pros: "The flight attendants were amazing, caring and helpful."

Pros: "Customer service was really good"
Cons: "The food always makes it hard to eat anything the next day."

Pros: "Quick local Flight. Left and arrived on time."

Pros: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Cons: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."

Pros: "The crew Service"

Cons: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"

Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Pros: "Comfortable flight, polite crew, good selection of movies"

Pros: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Cons: "only limited number of movie."

Pros: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."

Pros: "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
Cons: "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

Pros: "Staff- the ladies in flight were very friendly and courteous."

Pros: "Staff was great and plane was clean"

Pros: "The airplane and all crevices"
Cons: "None"

Pros: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Pros: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"

Pros: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Cons: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."

Pros: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Cons: "Nothing!"

Pros: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Cons: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"

Pros: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Cons: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."

Pros: "Friendly staff"
Cons: "only drink provided but no snack"

Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Pros: "Best and consistent service."

Pros: "Best R/T I have had, service to food to cleanliness."

Pros: "Short flight."

Pros: "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

Pros: "SERVICE was amazing and everything was very smooth"

Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Pros: "it was ok."
Cons: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."

Pros: "All was Good, no special negatives."
Cons: "Not worth my time to comment."

Pros: "The crew was amazing. They left snacks and drinks out in between service."

Pros: "crew"
Cons: "children entertainment"

Pros: "Crew was very nice and helpful."

Cons: "Arrive on time Zurich"

Pros: "The crew was terrific and friendly as I expected."
Cons: "I have no other suggestions here since I'm pleased with the flight and services."

Cons: "The boarding organize by group could improve the process"

Pros: "Everything went smooth. Very friendly, and felt warmly welcomed."
Cons: "A bit of long lines especially with the 2nd security point in Zurich."

Pros: "Loved the warm and very delicious quiche, thank you!"

Pros: "service, food and chocolate"

Pros: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Cons: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Pros: "The flight attendants were professional and helpful."
Cons: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."

Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"

Cons: "Delayed again"

Cons: "Cabin temperature was a little hot"

Cons: "I wasn't able to select seat before boarding"

Pros: "The boarding process was smooth. The crew was friendly and attentive. Even though it was a short flight, we each got a piece of Swiss chocolate."
Cons: "Like most planes, there was not enough leg room."

Pros: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."

Pros: "Overall good"
Cons: "Delay"

Pros: "Prompt and business like"
Cons: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Cons: "Our flight was delayed 25 minutes leaving Rome."

Cons: "I could not obtain a refund."

Pros: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Cons: "No complaints"

Pros: "Loved the crew they were great!!"
Cons: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."

Pros: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Pros: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Pros: "See below"
Cons: "We got to Rome airport 4 hours before to not miss flight! They booked us with 45 min to connect in Zurich. Then flight from Rome kept getting delayed with no explanations. We got to Zurich with 30 minutes to go. We literally ran to get to gate E. We got no help from Swiss employees and got to our gate with 10 min before flight. They said gate was closed. Went to transfer desk, next flight was next day at 1 pm. Missed very important meeting at work that I had planned around for months. Very upset and disappointed. Felt they could have helped us a lot more and got us on our flight."

Pros: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Cons: "Delayed"

Pros: "Food, staff, service"
Cons: "No leg room"

Pros: "entertainment was fine"

Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."

Pros: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Pros: "Great service and flight. Thank you kayak for the great price!!"

Pros: "crew was friendly, little snack was delicious"
Cons: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Pros: "Crew handled it well"

Pros: "Good service inflight"
Cons: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Pros: "Loved the cute attendant we had on flight :)"
Cons: "Old TV screen and remote"

Pros: "Friendly staff"
Cons: "This aircraft should be retired long time ago"

Cons: "Even one member of the crew was not very nice with my young daughters."

Pros: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Cons: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."

Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Pros: "Flight crew and gate agents were amazing"
Cons: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"

Pros: "Flight attendants were sympathetic"
Cons: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."

Pros: "Seats are roomy"
Cons: "Selection of movies rather poor"

Pros: "Attentive crew"
Cons: "Long wait for baggage at destination"

Cons: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."

Pros: "The crew was courteous and trying their best."
Cons: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."

Pros: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Cons: "Nothing."

Pros: "Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!"
Cons: "Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them."

Cons: "The ife screen was extremely slow and unresponsive."

Pros: "Flight attendant warm, courteous and authoritative at same time."
Cons: "Seat hard. Space tight. I am 6’4”"

Pros: "Nearly all Flights on time"

Pros: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Cons: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Pros: "a320 was comfortable"

Pros: "everything from the boarding and check-in process to in flight comfort."

Pros: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Pros: "Nothing"
Cons: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"

Pros: "The flight attendants were wonderful."
Cons: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Pros: "Space in cabin, friendly crew and nice food"
Cons: "Shorter stoppage ;)"

Pros: "Staff were excellent. Helped me with storing my insulin in the fridge."
Cons: "Departing the plane into steps to z bus carrying heavy bags with no help."

Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"

Pros: "Short flight but staff very attentive, food good."

Pros: "Cuteous service"
Cons: "Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager."

Pros: "Crew and service was very good,"
Cons: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."

Pros: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Cons: "I wish I had a foot rest like those in first class, but then I understand why I don't."

Pros: "The services was good and enjoy it"
Cons: "Nothing it was all good"

Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Cons: "We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight."

Pros: "Nothing!"

Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Cons: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Cons: "I was not allowed to take my cabin bag and was forced to check it in at the checkin counter. The reason mentioned to me was the flight is small. Contradictorily, travellers after me in the queue were allowed to take cabin bags."

Pros: "Flight went well."
Cons: "Frankfurt airport is large and complex. Takes some effort to negotiate from one flight to another."

Pros: "on time"

Pros: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Cons: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."

Pros: "It was all great!"

Pros: "the crew was kind and helpful"
Cons: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"

Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."

Pros: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Cons: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."

Pros: "Crew was friendly"
Cons: "Flight delayed by over 3 hours, inflight entertainment did not work"

Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Pros: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Cons: "It will be hard to travel with another airline"

Cons: "Because of mechanical errors in our point of origin (NJ, USA) we were unable arrive on time in Germany to make this connecting flight. Very very disappointed in United Airlines. Will never travel with them again."

Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."

Pros: "I liked when I thought I had my new booking."
Cons: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."

Cons: "flight was late; food was not so great, lunch and dinner were the same; :-("

Pros: "Good entertainment selection"

Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"

Pros: "Everything about it ,didn't know i could get quality for less."
Cons: "Nothing really."

Pros: "New crew on first flight but they we're even"
Cons: "Not much. Left sitting on a plane for over an hour & 1/2. Then taken into a door where I illegally entered the country. My passports seized. No other flight available to Dallas. Sent to Newark, NJ & missed the next flight to Dallas because Lufthansa lost my scooter. Someone pulled it by a wire and it doesn't run correctly. VERY BAD EXPERIENCE!!!"

Pros: "the crew was good"
Cons: "the food was poor"

Pros: "Service was excellent"
Cons: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Pros: "Nothing"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Pros: "Roomy flight, professional crew, great service."
Cons: "Check in with an extra bag or overweight baggage is cumbersome. You must first check in, then take bag elsewhere to pay fee, then take bag back to check in."

Pros: "The crew was great, food options were solid so was entertainment"
Cons: "I purchased online usage and was charged but wasn't able to access online services at all. I asked the crew if they could refund me but they were unable to help me out. So I was charged $25 for a service I was unable to use and unfortunately I was counting on being able to use the online service for work."

Cons: "Delayed - but made up for later!"

Pros: "The crew was very kind."
Cons: "There was a lack of communication with boarding and there was no one to check us in at the airport. We are paying you thousands of dollars, perhaps you could have someone check people in."

Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"

Pros: "Confort and kindness"
Cons: "It was too cold"

Cons: "Information on arrival time was not correct"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Cons: "The plane was very hot"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pros: "I slept pretty much the whole time"

Cons: "Didn’t happen."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Good flights. Good prices."

Pros: "Very friendly service!"

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Very friendly and helpful personnel."

Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"

Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"

Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"

Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "Nothing!"

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Pros: "The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded"
Cons: "New chairs"

Pros: "Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests."
Cons: "When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane."

Pros: "I did survive"
Cons: "Buggage was lost"

Cons: "The departure was slightly delayed. But the on-board experience was great."

Cons: "They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane."

Cons: "This is the second time I've been doing follow-up flights It's a nightmare you're not professional at all. It's my last flight with you You need to be ashamed you're not just wearing a card to sell I'm going to sue you You give a short follow-up flight. It is impossible to get the flight. You do not update the distance from gate D to gate F I got stuck in the field until the next day without the suitcase and all the people I had arranged with them in Shanghei I could not meet You should be ashamed"

Pros: "Aeroflot made it a comfortable flight, pillows, blankets and slippers included in economy. Nice meals and non alcoholic drink options."
Cons: "They have those old school dual pin headphone jacks, bring a converter for your own headset because the airline issued ones are muffled. Keep an eye out for the (female body) objectifying promotional safety video, yikes Aeroflot. Moscow airport really leaves a lot to be desired. I spent two 4-hour layovers there on this trip and walk away with a higher sympathy for Ed Snowden, poor guy."

Pros: "all good"
Cons: "luguages missed connexion"

Cons: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Pros: "Nothing"
Cons: "The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them."

Pros: "Pricing, vast schedule choice, great service, comfortable seats, great mileage program,"
Cons: "Same kosher meals for lunch, dinner and breakfast. 2 lunches or dinners is too much. 2nd or first meal should be breakfast."

Pros: "My flight was on time and boarding was really fast also"
Cons: "Food was horrible! And seats are so tiny"

Pros: "it was on time"
Cons: "food could be better"

Cons: "Luggage was lost!"

Pros: "N.A."
Cons: "Rude air hostesses. 3 hours on taxi which I’m willing to forgive because of the weather. They took an extra three hours to send our baggage through to baggage claim because their crew “refused to work in that weather”. Get a hold on your recruiting. And then my baggage doesn’t show up. All my woolens were in there and I have nothing to wear and it’s freezing outside. They do not give me ANY compensation of any sort. This is the worst experience I’ve ever had and all just save a couple hundred dollars. Not worth the hassle! I’m still trying to get in touch with them to ask about my baggage but they’re unreachable."

Pros: "Crew staff worked hard."
Cons: "I was given wrong information about my baggage at the Moscow airport. Therefore, I wasted about 2 hours in locating my baggage on the carousel while my baggage was with the Aeroflot staff."

Cons: "Departure from JFK was late by about an hour - due to one late passenger - and I barely made my connecting flight in Moscow by sprinting across a couple terminals. It would’ve been helpful for them to note the gates of connecting flights for the passengers affected by the late departure. My luggage did not make the transfer from Moscow to Prague, as I had feared. But it did get delivered to me about 10 hrs later. Traveling can already be a little stressful; I think some of this could’ve been minimized."

Cons: "Lost my luggage."

Pros: "Normally take the same flight path once every few years. Always look forward to the excellent food and pleasantness of the flight crew."

Cons: "Unpleasant staff lost luggage- we were two days in Shangai without lugage"

Pros: "Nothing. Give me a refund."
Cons: "Everything."

Pros: "Nothing"
Cons: "The Airport hotel looks more like a jail. Why ccant they give decent accommodations?"

Cons: "The flight was mostly older Mainland Chinese people that tend to be a bit rowdy crowd. In this case so much so that they did not allow to sleep or watch a movie comfortably. Several of them stood when landing even before the plane had slowed down. I understand that these people do not know the rules but I think is responsible fo the crew to enforce the rules. I have had the same situation flying Delta and United and in both airlines every time something like this happens the crew comes to put order. This is for comfort and security of other passengers."

Pros: "Again, the in-flight experience was pleasant. I will definitely use Aeroflot in future, and has already recommended it to my friends."
Cons: "However, the Sheremetyevo Airport could use some improvement, especially the airport space management which needs to be streamlined. First, for international transfer, a big crowd had to squeezed into a small space and wait for security check. Secondly, there are too many shops in the waiting areas, and the passengers had to compete for space and sit on stairs, while the internal air quality was quite poor which became more severe in summer. Thirdly, the toilets need a complete re-vamp. It was not a pleasant experience to use toilet."

Cons: "Airoflot is a very cheap airline. I'll try to avoid flying with them again"

Pros: "The selection of entertainment"
Cons: "Not enough blankets could handle the temperature the aircondioning was set to. Headphone jack only worked for one ear, staff was slow."

Pros: "Halal meal service was great."
Cons: "Aeroflot always looses luggages, they lost my luggage as well, posted it to my apartment after two days."

Pros: "Vegetarian meal service was great."

Pros: "Nothing extra ordinary"
Cons: "That was my first flight and the entertainment video did not work I also will like to see a situation where I can drop my luggage and be checked in on the day of flight no matter the flight time I drove all night to Heathrow from Manchester and arrived at check in countrer at 8am and was refused check in until 11.30 for a 1:45pm flight so I was not able to go and sleep somewhere as I planner . After all that the flight we delayed one hour"

Pros: "awesome - planes, staff, food, all great - smooth, courteous and friendly. The best airline!"

Pros: "The food was amazing!"
Cons: "The fact that we had to wait i the plane almost 2 hours before our liftoff."

Pros: "Nice plane, crew, food, entertainment. Nice price, too."
Cons: "Holy hell, they are late. On a clear day, the board was littered with delays, gate changes, and cancellations. We were three hours late both outbound and inbound. Moscow airport leaves much to be desired as well. Not my first choice of a place to spend six to ten hours."

Pros: "Didn't take even 10 minutes between the landing and the opening of the aircraft door – really quick."
Cons: "The boarding was 25 min delayed."

Pros: "New clean plane"
Cons: "No tv or any entertainment"

Pros: "Мне понравилось все- и обслуживание, и взлет-посадка, и даже выбор аудиокниг и фильмов. Спасибо большое!"

Pros: "Food much better than other airlines."
Cons: "Several passengers got up as the plane was landing. Even one opening the overhead storage area and no one of the staff said anything. I am sure they are tired of people on China bound flights breaking every rule possible， but I think it is dangerous for the person standing and other passengers. Thy should be more strict enforcing safety rules."

Cons: "Plane almost crashed into a building during take off, had to make a sharp turn to avoid it. Everyone was scaredoing as hell. Terrible experience! :("

Pros: "i like the the the counter service when i was getting breading pass"
Cons: "the crew were so rude and not kind. and not polite. I was sitting in wrong seat and one lady came and she forced and rudely thread me to get up from the seat and take the right seat. i was really upset with the crew"

Pros: "No vegetarian options. Pre-order was complicated and it didn't work as I didn't have it on board. Comfortable seats, but so clean. Not so friendly crew. Had 2 hours delay and no information on why or when we were going to departure. Overall, it was Ok. You get what you pay for it. It was a cheap flight."

Pros: "My initial flight from LAX to Moscow 10 days before the video entertainment system wasn't working for anyone, so we had to endure a 12 hour flight without movies or music. But this flight the system was working so I was happy for that. Food was fair."
Cons: "Again the on boarding process was a mess. Gate number changed and everyone was once again cramming them selves into the line from all directions. Essentially there was no line. We also were at a gate where another flight ahead of us was still boarding (to London) so I think that made people more anxious and frustrated. When we finally passed through the gate and boarded a transport bus, the bus only took us a few feet away to the next gate, and they had us climb up a set of stairs up to the entry way from where our original gate number was located. Why even bother changing the gate then!"

Pros: "The flight schedule was changed 2 times. The last changed at the last minute because they sold my 2 tickets to someone else!!!! If I would have known of this disrespectful service, I would never reserve a flight with this company!! Unfortunately, it's better of all evils for Russian airlines."

Pros: "the seats have more leg room than average carriers. The staff was very nice"
Cons: "I called in to Webjet (who my tickets were placed through) to order my kosher meal, but Aeroflot only had me down for a kosher meal for one of the two legs of my flight"

Pros: "space between seats"
Cons: "food crew support"

Cons: "Only one Enter Gate into the plan"

Pros: "I liked pretty much everything. But best if all was priority boarding for partners with kids and goody bag with games and activity books for the kids."
Cons: "There could be a little bit more Russian cartoons available for such a long flight."

Pros: "everything was perfect"

Pros: "I regularly fly between East Asia and Europe, and have taken Aeroflot almost every time for a year now. Their business class equals that of any other major European carrier. Their food and service is right on par with other European carriers. The planes are new and clean. Staff is efficient, and generally friendly. Aeroflot has a certain negative reputation but I have had very good experiences only."
Cons: "The connection is Moscow is a great break up of the long haul flight but I wish you didn't have to pass through the grumpy security people. I once had to change my flight time but I found it was very hard to reach Aeroflot by telephone. Probably best to reserve through an agency who make the changes for you."

Cons: "The kosher food was horrible the same road and it tasted horrible"

Pros: "All good"
Cons: "N.a"

Pros: "Excellent service and staff. They actually fed us 2 meals on the 9 hour flight from Moscow - NYC that left at 2 in the afternoon. Compared to Norwegian who wouldn't even give us sodas if we hadn't paid for the meal service! It reminded me of what it used to be like to fly. Well done, Aeroflot!"
Cons: "They have a very odd size for their carry-on luggage--though the bins are regular size--and will charge you $50 to check an additional bag when the carry on you have that fits every other plane doesn't go in the bin. Check the sizes well and plan accordingly."