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Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: The crew was amazing. I've got the exit seat: very comfortable.

Cons: Entertainment choice could improve, very few choices.

Cons: Landing was very rough and flight crew kept bumping me with food cart during sleep

Cons: Was not offered a drink in first class prior to take off.

Pros: We arrived eventually.

Cons: Flight delayed three hours. Payed extra for an earlier flight. Very disappointing.

Cons: They charge for coffee and soft drinks and have no snacks complimentry

Pros: No the seat was not super comfortable. In fact it was not even comfortable.

Cons: The seat size and comfort

Pros: Crew were wonderful.

Cons: It would be good if ba could stop losing my luggage.

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Fantastic gate agents!

Cons: The food was terrible.

Cons: Flight got delayed 30 minutes

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: The crew and the comfort plus seat

Pros: The crew was understanding and sympathetic to the customer's frustration with a delayed flight.

Cons: Delta should have figured out a way to not delay the flight. Every flight was delayed.

Cons: Flight cancelled with no reasonable alternative. Ended up driving.

Pros: The crew was amazing. I've got the exit seat: very comfortable.

Cons: Entertainment choice could improve, very few choices.

Pros: Great crew

Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Cons: Get rid of seats E & F!

Cons: Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!

Pros: Crew were wonderful.

Cons: It would be good if ba could stop losing my luggage.

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: Yes

Cons: Everything was good

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Comfortable and spacious seating. Quick and smooth flight.

Cons: Since this was such a short flight, there wasn’t much to improve.

Pros: The crew was understanding and sympathetic to the customer's frustration with a delayed flight.

Cons: Delta should have figured out a way to not delay the flight. Every flight was delayed.

Cons: They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early.

Cons: No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work.

Cons: The flight was delayed over two hours

Pros: The flight was 90 minutes late

Cons: On time performance

Pros: Great Service and flight was without problems or delays. Arrived on time .

Cons: thin seat cushions

Cons: Best flight and touch down ever.

Cons: Don’t approach

Pros: seat was not comfortable as it was economy. staff was decent.

Cons: friendlier staff, better food options

Pros: Great crew

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Cons: Don’t be late

Pros: Crew were great

Cons: Refreshments

Pros: Crew was nice and pleasant

Cons: Flight very late

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Pros: meal

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Pros: Great service.

Cons: New planes have 9 sits in the rove (economy class) which affects the passengers comfort.

Pros: Everything

Cons: The best

Pros: The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips.

Cons: There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature.

Pros: Everything

Cons: Perfect

Pros: Great Service and flight was without problems or delays. Arrived on time .

Pros: Reliable Airline - on time - kept up to date on flight timing - Great crews.

Cons: Good stuff.

Cons: Stop charging for checked bags

Cons: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Pros: Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around

Cons: Free drinks throughout the entire flight

Cons: Simply everything

Cons: Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!