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Pros: The plane was fairly new, clean, and comfortable seats.

Cons: A better selection of the main meals in business class.

Pros: Nothing

Cons: Been on schedule.

Cons: Gate location information delayed until last minute!

Pros: Crew was superb!! Very attentive and extremely willing to help people when called upon.

Cons: Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!

Pros: The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight.

Cons: Nothing

Pros: The food was great and the crew was very friendly.

Pros: Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time

Pros: Nice crew, plenty of food and snacks available. Good wine.

Cons: Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats

Cons: It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags.

Pros: Competent.

Cons: Food is mediocre at best and selection doesn't vary.

Pros: nothing

Cons: It should have departed on time. It departed 50 minutes later than the original time.

Pros: Everything was perfect

Cons: They take you headphones half an hour before landing

Cons: The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down.

Cons: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.

Pros: There was nothing to like.

Cons: The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot

Pros: The crew was very responsive. The dinner food was good.

Cons: The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat.

Pros: The food was very good.

Cons: The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi.

Cons: Baggage was left behind.

Cons: Good flight

Pros: Empty plane

Cons: Not being 3 hours late

Cons: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations

Cons: The food could have been a a bit better.

Cons: Amazing

Pros: The crew did their best to maintain morale.

Cons: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...

Pros: Crew was solicitous.

Cons: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.

Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.

Cons: Seats were not comfortable, even in Comfort + seating isle.

Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Pros: reasonable leg room comfortable seat

Cons: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Pros: The crew was great!

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: The friendliness of the crew

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!

Pros: Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)

Cons: Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now.

Cons: Food needs improvement, crew was a bit rude

Cons: The seats are not just uncomfortable, they are awful. Worse than Wizzair!

Cons: Entertainment

Pros: Just as I expected. And I made my last connection easily.

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: Smooth flight

Cons: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Pros: Everything

Cons: None

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Pros: Extremely nice crew!

Cons: Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room

Pros: It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully.

Cons: Organisation at Tegal airport, was a free for all to board the plane.

Cons: Food needs improvement, crew was a bit rude

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Cons: Flight, operated by AA, was cancelled

Pros: I got there

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Pros: Great crew

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Cons: Late departure. Rush to connect.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.