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Pros: Everything else

Cons: Was cold on plane

Cons: Terribly small seats

Pros: Nothing

Cons: Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund.

Pros: Everything

Cons: Nothing

Pros: everything

Pros: I got there

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Cons: Flight, operated by AA, was cancelled

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

Pros: The food was pretty good

Cons: The movie selection was really bad and not updated. They lost my luggage, but not only me, 10 more people luggage. And when we went to reclaim they didn't even have papers for all of us. Really unorganized

Pros: See above

Cons: See above

Pros: The crew were above friendly, calling you by name and were very accommodating.

Cons: Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

Pros: Friendly crew, uncrowded plane.

Cons: NA.

Pros: Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late.

Cons: Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working.

Pros: Flight was smooth and fast.

Cons: Run from gate G to gate C was very tight especially since the first flight was late.

Pros: The gate agents were nice enough.

Cons: We sat on the tarmac for an hour without information as to why we were delayed. We missed our connection in Atlanta, even though we arrived at the gate in time to see the gate agent shut the door while we were running and waving. We arrived at the gate 8 minutes before the flight departure time also. The flight attendant on the flight from Fayetteville just handed out water and cookies without asking what you wanted. She had coffee and snack mix but didn’t ask anyone, just handed them what they got. Overall I was very disappointed in the flight from Fayetteville, NC to Atlanta and with the gate agents at the Atlanta airport. I usually expect more from delta. They didn’t offer vouchers to make up for the missed connection or offer to pay for a hotel since the next flight out was the next morning.

Pros: Good food, entertainment and Delta Comfort section worth the extra cost.

Cons: Boarding at JFK a nightmare.

Pros: Friendly crew, uncrowded plane.

Cons: NA.

Cons: Good entertainment choice but terrible touch screens

Pros: It was awesome how the windows are tinted and you can sometimes control it, and the new TV things on the back of every seat are truly amazing!

Cons: WHY is there no dairy free food?! I'm vegan but even for lactose intolerant people with more normal diets - there were absolutely no options! "meatballs and rice or pasta with a cheese sauce" - come ON! It's not that hard to make a vegetarian option that also happens to be dairy free!

Pros: Excellence view of London performered by the pilot. Very please with that.

Cons: All good except for the seat, let my neck with a bit of pain.

Pros: Friendly crew, uncrowded plane.

Cons: NA.

Cons: Good entertainment choice but terrible touch screens

Pros: It was awesome how the windows are tinted and you can sometimes control it, and the new TV things on the back of every seat are truly amazing!

Cons: WHY is there no dairy free food?! I'm vegan but even for lactose intolerant people with more normal diets - there were absolutely no options! "meatballs and rice or pasta with a cheese sauce" - come ON! It's not that hard to make a vegetarian option that also happens to be dairy free!

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

Cons: ... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information.

Pros: The gate agents were nice enough.

Cons: We sat on the tarmac for an hour without information as to why we were delayed. We missed our connection in Atlanta, even though we arrived at the gate in time to see the gate agent shut the door while we were running and waving. We arrived at the gate 8 minutes before the flight departure time also. The flight attendant on the flight from Fayetteville just handed out water and cookies without asking what you wanted. She had coffee and snack mix but didn’t ask anyone, just handed them what they got. Overall I was very disappointed in the flight from Fayetteville, NC to Atlanta and with the gate agents at the Atlanta airport. I usually expect more from delta. They didn’t offer vouchers to make up for the missed connection or offer to pay for a hotel since the next flight out was the next morning.

Pros: Crew superb

Cons: Better food at a homeless shelter..ugh..

Pros: Crew was extremly helpful, friendly and happy.

Pros: They considered my reguest of vegiterian food.

Cons: I have no complaints.

Cons: No reading light in my seat...

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Pros: I like everything.

Pros: It was awesome how the windows are tinted and you can sometimes control it, and the new TV things on the back of every seat are truly amazing!

Cons: WHY is there no dairy free food?! I'm vegan but even for lactose intolerant people with more normal diets - there were absolutely no options! "meatballs and rice or pasta with a cheese sauce" - come ON! It's not that hard to make a vegetarian option that also happens to be dairy free!

Cons: I don't like the attitude of some cabin crew.

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

Pros: Great entertainment options!

Cons: The seats are still too small. I also wish there were hot options for food.

Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)

Pros: none

Cons: ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements.

Pros: All ok

Cons: I don't like the attitude of some cabin crew.

Pros: The boarding we good. Ontime.

Cons: Sitting on the tarmac waiting for a gate for an hour. Food was not great.

Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Cons: Delayed due to storms etc. Never ideal.

Pros: Friendly crew, uncrowded plane.

Cons: NA.