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Pros: The price

Cons: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Pros: AOK!

Pros: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.

Cons: My TV didn’t work - long flight to have no screen access.

Cons: More comfortable seats

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Comfort

Cons: Wifi on klm

Pros: Services is good .

Cons: Food can be better

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Yes

Cons: Nothing. Flight was amazing

Cons: It's KLM. What else do you need to know.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: Nothing actually

Cons: Everything

Pros: Crewwere polite and competent. Seats felt a little cramped.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Yes

Cons: Nothing. Flight was amazing

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Cons: When its rain we shouldn’t walk to the air plain

Pros: Muslim food

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Comfort

Cons: Internet

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Perfect

Cons: Nothing. Flight was amazing

Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Pros: The crew was very kind

Pros: Comfort

Cons: Wifi on klm

Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Everything about the flight

Cons: Nothing

Pros: Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines.

Cons: Drink and snack service, but captain was concerned about "bumps"

Pros: Delayed

Cons: Seats were a little dirty especially for the COVID-19 going around.