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Pros: Lots of leg room

Cons: I got two basic economy seats and no seat assignment until after other passengers had already started boarding. The gate agent showed up late so it was a hassle to get to the counter and find out where I was sitting. Then there was a long backup on the gang way, and we still couldn't get on the plane. We were delayed sitting on the tarmac for an extra hour, the crew could have given us drinks or snacks then.

Pros: Lots of movie choices

Cons: Filthy plane, one rear lavatory out of order, the other lavatory was dirty from the start of the trip, one of our displays was inoperable and when the crew promised to look into resetting they never got back to us. Just a disappointment compared to other airlines we have flown.

Pros: The crew was good the set was not bad.

Cons: Not sure

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight

Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Cons: Old plane with no video screens or room. Boo!

Cons: My regular sized carry on was supposedly too large and had to be checked. I was not prepared for this as it has never happened on another flight

Cons: It wasn't at all clear that checked baggage was not included. This added a surprise extra hundreds of dollars to our trip. But the flight itself was fine, seats were too close when reclined, but everything was on time and efficient.

Pros: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.

Cons: My TV didn’t work - long flight to have no screen access.

Pros: Flights were on time

Cons: Crews were rude, no free snacks, they even charge you for headphones

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Cons: All of the less than good, obvious!

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Cons:

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: Old plane with no video screens or room. Boo!

Cons: No ear plugs in my amenity kit??

Pros: Flights arrived on time

Cons: Lousy crew at checkin gate, and on plane, they try and charge you for everything

Cons: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Cons: Warm bus for the transfer from one plane to the next!

Pros: crew was verry good

Cons: more pading for the seats

Cons: Seats are too small

Pros: All was great!

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Cons: It's KLM. What else do you need to know.

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Usual faultless KLM experience

Cons: Nothing.

Cons: It's KLM. What else do you need to know.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Cons: Hoping that this will continue!!

Cons: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Cons: Seats are too small

Pros: Yes-yes

Cons: All good

Pros: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Cons: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Pros: Crew was nice, space was tight.

Cons: Hate that seat backs now apparently are commercialized. You have to pay to get to recline, seems like.

Cons: Food options

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Muslim food

Pros: Services is good .

Cons: Food can be better

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Confort and kindness

Cons: It was too cold

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Plane was new and good

Cons: Flight was 4 hours delayed

Cons: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: The crew was very attentive and willing to assist with everything.