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Pros: Professional crew attentive.

Cons: More local information weather etc.

Pros: Amazing crew

Pros: Quick and easy boarding and departing. Wonderful and friendly staff.

Cons: Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable.

Pros: Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious.

Cons: Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully.

Cons: Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: Friendly service

Pros: British airways, does what it says on the tin.

Cons: If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!

Pros: Entertainment was great , also being able to watch live tv. Cabin crew were good

Cons: Be on time , delayed for an hour

Pros: It was an intern final destination and the boarding crew answered all my questions and put me at ease.

Cons: Everything was perfect.

Cons: Not enough room with the seats if someone reclines in front of you.

Pros: Great entertainment

Cons: We just boarded pretty late for apparently no reason

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Cons: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Pros: Nothing British airways was fine

Cons: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Pros: Great service.

Cons: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Pros: Nothing British airways was fine

Cons: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Pros: Crew was great

Cons: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Pros: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Cons: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Pros: Entertainment was great , also being able to watch live tv. Cabin crew were good

Cons: Be on time , delayed for an hour

Cons: The most courteous staff - on ground, in air, and at destination!

Pros: I appreciate the choice of snacks.

Cons: The coffee served on the flight was lukewarm.

Pros: confortable and good service.

Cons: Rude staff

Pros: The food was good, the crew was friendly, and the plane was clean.

Cons: flight out of Ghana was delayed by 2 hours.

Cons: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Cons: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Pros: Great entertainment

Cons: We just boarded pretty late for apparently no reason

Cons: The most courteous staff - on ground, in air, and at destination!

Pros: Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious.

Cons: Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully.

Cons: If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight.

Pros: Nothing!

Cons: Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable.

Pros: Everything ran on time.

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: Friendly service

Pros: Good seats and smooth flight

Cons: No free snacks

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated

Pros: Club Europe- excellent attentive crew, excellent food!

Cons: Nothing! They were the best!

Pros: ON time Flight

Cons: Nothing

Pros: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Cons: Missed our connection because of problem w jetway

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Pros: No idea why BA charge for food and drink - budget airline trait

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: Female Flight attendant was very rude

Cons: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Pros: ON time Flight

Cons: Nothing

Cons: Great experience