Guest reviews
Overall rating
7.8
Good
Based on 2,755 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
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Virgin Australia traveller reviews
Pros
"Service was good food good."
(in 22 reviews)
"The comfortable seats and refreshments."
(in 15 reviews)
"Flight crew as always was great."
(in 33 reviews)
Cons
"No meal included in international flight."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
international flight
business class
food was good
flight entertainment
comfortable flight
great service
flight crew
good flight
coffee or tea
friendly crew
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2.0
Cons: Missed my flight due to lost luggage
review from
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10.0
Pros: Quick flight and great food
review from
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6.0
Very partial and favouritism towards Virgin employees.
Pros: Overall good in flight service.
Cons: Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
review from
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8.0
Weekend getaway
Pros: Politeness of staff Check in
Cons: Using the back stairs Inflight wifi Costs
review from
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7.2
Pros: Leg room was great as we had exit row
Cons: Body odour of one of the male cabin crew
review from
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10.0
Great flight. Ran a little late.
Pros: Seats, entertainment, meals.
Cons: Late out of the gate. Missed connecting flight.
review from
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8.6
Cons: No in flight entertainment
review from
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3.3
Cons: Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service
review from
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2.0
False advertising
Pros: There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.
review from
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10.0
Good
Pros: The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.
Cons: I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.
review from
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7.0
Morning trip to POM
Pros: Not that crowded for a Monday morning flight.
Cons: Didn't have enough landing cards.
review from
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8.0
Cons: Small seats
review from
-
10.0
Pros: Quick flight and great food
review from
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10.0
Great flight. Ran a little late.
Pros: Seats, entertainment, meals.
Cons: Late out of the gate. Missed connecting flight.
review from
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8.6
Cons: No in flight entertainment
review from
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10.0
Good
Pros: The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.
Cons: I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.
review from
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8.0
Weekend getaway
Pros: Politeness of staff Check in
Cons: Using the back stairs Inflight wifi Costs
review from
-
7.2
Pros: Leg room was great as we had exit row
Cons: Body odour of one of the male cabin crew
review from
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7.0
Morning trip to POM
Pros: Not that crowded for a Monday morning flight.
Cons: Didn't have enough landing cards.
review from
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8.0
Cons: Small seats
review from
-
2.0
Cons: Missed my flight due to lost luggage
review from
-
6.0
Very partial and favouritism towards Virgin employees.
Pros: Overall good in flight service.
Cons: Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
review from
-
3.3
Cons: Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service
review from
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2.0
False advertising
Pros: There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.
review from
Flight status
Virgin Australia route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1248
Rockhampton
ROK
Brisbane
BNE
616
Mackay
MKY
Brisbane
BNE
1235
Brisbane
BNE
Rockhampton
ROK
59
Brisbane
BNE
Port Vila
VLI
58
Port Vila
VLI
Brisbane
BNE
773
Brisbane
BNE
Cairns
CNS
43
Brisbane
BNE
Denpasar
DPS
7
Brisbane
BNE
Los Angeles
LAX
470
Brisbane
BNE
Perth
PER
449
Brisbane
BNE
Darwin
DRW
454
Darwin
DRW
Brisbane
BNE
1835
Perth
PER
Port Hedland
PHE
1175
Albury
ABX
Sydney
SYD
1391
Adelaide
ADL
Brisbane
BNE
218
Adelaide
ADL
Melbourne
MEL
1447
Adelaide
ADL
Bilinga
OOL
417
Adelaide
ADL
Sydney
SYD
1398
Brisbane
BNE
Adelaide
ADL
1226
Brisbane
BNE
Canberra
CBR
613
Brisbane
BNE
Mackay
MKY
962
Brisbane
BNE
Sydney
SYD
1535
Hobart
HBA
Sydney
SYD
482
Maroochydore
MCY
Sydney
SYD
239
Melbourne
MEL
Adelaide
ADL
1448
Bilinga
OOL
Adelaide
ADL
528
Bilinga
OOL
Sydney
SYD
1174
Sydney
SYD
Albury
ABX
412
Sydney
SYD
Adelaide
ADL
1413
Sydney
SYD
Cairns
CNS
1532
Sydney
SYD
Hobart
HBA
83
Sydney
SYD
Hong Kong
HKG
1
Sydney
SYD
Los Angeles
LAX
479
Sydney
SYD
Maroochydore
MCY
1187
Sydney
SYD
Port Macquarie
PQQ
36
Denpasar
DPS
Sydney
SYD
82
Hong Kong
HKG
Sydney
SYD
2
Los Angeles
LAX
Sydney
SYD
641
Canberra
CBR
Sydney
SYD
1408
Cairns
CNS
Sydney
SYD
733
Melbourne
MEL
Bilinga
OOL
853
Melbourne
MEL
Sydney
SYD
726
Bilinga
OOL
Melbourne
MEL
1184
Port Macquarie
PQQ
Sydney
SYD
973
Sydney
SYD
Brisbane
BNE
672
Sydney
SYD
Canberra
CBR
888
Sydney
SYD
Melbourne
MEL
523
Sydney
SYD
Bilinga
OOL
770
Cairns
CNS
Brisbane
BNE
69
Melbourne
MEL
Hong Kong
HKG
1102
Brisbane
BNE
Newcastle
NTL
2981
Brisbane
BNE
Port Macquarie
PQQ
1294
Cairns
CNS
Melbourne
MEL
309
Melbourne
MEL
Brisbane
BNE
23
Melbourne
MEL
Los Angeles
LAX
2980
Port Macquarie
PQQ
Brisbane
BNE
473
Perth
PER
Brisbane
BNE
324
Brisbane
BNE
Melbourne
MEL
24
Los Angeles
LAX
Melbourne
MEL
1576
Alice Springs
ASP
Adelaide
ADL
379
Brisbane
BNE
Townsville
TSV
1576
Darwin
DRW
Alice Springs
ASP
1282
Hamilton Island
HTI
Sydney
SYD
1291
Melbourne
MEL
Cairns
CNS
1316
Melbourne
MEL
Hobart
HBA
1281
Sydney
SYD
Hamilton Island
HTI
1508
Maroochydore
MCY
Melbourne
MEL
1507
Melbourne
MEL
Maroochydore
MCY
68
Hong Kong
HKG
Melbourne
MEL
1751
Melbourne
MEL
Hamilton Island
HTI
1323
Hobart
HBA
Melbourne
MEL
140
Auckland
AKL
Sydney
SYD
107
Brisbane
BNE
Wellington
WLG
1354
Darwin
DRW
Sydney
SYD
1103
Newcastle
NTL
Brisbane
BNE
714
Perth
PER
Adelaide
ADL
1378
Melbourne
MEL
Launceston
LST
1614
Mildura
MQL
Melbourne
MEL
150
Auckland
AKL
Brisbane
BNE
2905
Brisbane
BNE
Gladstone
GLT
2904
Gladstone
GLT
Brisbane
BNE
Top airports served by Virgin Australia
- Singapore Changi Airport (SIN)
- Los Angeles Airport (LAX)
- Sydney Kingsford Smith Airport (SYD)
- Melbourne & other airports Airport (MEL)
- Brisbane Airport (BNE)
- Abu Dhabi Intl Airport (AUH)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Perth Airport (PER)
- Adelaide Airport (ADL)
- Canberra Airport (CBR)
- Auckland Intl Airport (AKL)
- Bilinga Gold Coast Airport (OOL)
- Salt Lake City Airport (SLC)
- Detroit Metropolitan Wayne County Airport (DTW)
- Miami Airport (MIA)
Virgin Australia contact information
- VA IATA code
- +61 7 3295 2296 Call
- virginaustralia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
