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FAQs about flying with Virgin Australia

  • What is Virgin Australia's carry-on size allowance?

    On board Virgin Australia flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the Virgin Australia assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Virgin Australia fly to?

    Virgin Australia proposes only domestic flights in Australia to 28 different cities, including Melbourne, Sydney, and Brisbane.

  • What is Virgin Australia’s primary hub?

    Virgin Australia concentrates most of its flight operations in Melbourne.

  • How does KAYAK find such low prices on Virgin Australia flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Virgin Australia.

  • What’s the cheapest route that Virgin Australia flies?

    In the last 72 hours, the cheapest route flown by Virgin Australia found on KAYAK was from Ballina to Sydney, with a price of €65 for a round-trip.

  • What are the most popular airports for Virgin Australia flights to depart from?

  • Is Virgin Australia part of an airline alliance?

    No, Virgin Australia is not part of an airline alliance.

  • How many destinations does Virgin Australia fly to?

    In total, Virgin Australia flies to 28 destinations.

See more FAQs

Virgin Australia customer reviews

7.6
GoodBased on 505 verified guest reviews
6.6Food
7.8Boarding
6.6Entertainment
7.4Comfort
8.2Crew

Pros +
Cons -

Show reviews that mention
Traveller rating:
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V
9.6 Wonderful
PER-ADL
Cons:great water service
R
6.6 Okay
PER-SYD
Cons:A bigger, more comfortable aircraft
A
3.3 Poor
SYD-BNE
Pros:Exit row seating.
V
5.3 Fair
PER-MEL
Cons:Tray was filthy dirty from previous passenger. Not acceptible amid the current Coronavirus pandemic. Paid $600 for ticket. Plane was changed to a smaller model with no entertainment system.
V
8.0 Very Good
BNE-PER
Booked myself & 2 year old granddaughter on flight. Didn't select seats as had hoped to request when checking in at airport an empty seat next to us if available. Plane was full so not possible. BUT - the seats the system had allocated us were not together!!! I suggested this would be very relaxing for me, but probably not so much for the passenger seated with my lovely & very chatty granddaughter!!! The staff member checking us in worked their magic so we were seated together - but it seems an oversight when the booking is made with the age of child stated that seats would not automatically be allocated together. Cabin crew were fab!
V
10.0 Wonderful
ADL-MEL
Pros:Pretty much all my needs/wants were seen to! Likewise, on the trans-ocean flight leg.
Cons:Some fashion model wishing me happy flying? I really don't know. :)
V
4.0 Mediocre
ADL-PER
I know not directly a Virgin "thing" but I hold Virgin responsible for their subcontractors. Had to wait 45 minutes waiting for baggage at PER before the belt conveyor even started. This is unacceptable and hopefully Virgin engages with whoever to pull their fingers out. I realise PER staff are generally slow at the best of times but this was ridiculous. Maybe more seating for those waiting, a cafe in the baggage area for a light meal while we wait or at the very least a troop of dancing girls to entertain the punters while they stare at the conveyor belt start light almost willing it to fire up.
C
8.0 Very Good
SYD-MCY
Pros:Crew was good, seat was tight.
Cons:Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.
V
10.0 Wonderful
BNK-SYD
Pros:Crew were lovely. Business class attendant was really nice.
Cons:Nothing. Great experience.
H
5.0 Fair
PER-MEL
Cons:I went online to put that I needed gluten free food and when everyone else was getting their food I was told no gluten free food on domestic flights so I got no food. You need to take that option off of your website if you don’t intend to serve people with celiac.

Virgin Australia flight status

Sun 10/13

Virgin Australia route map – Which destinations does Virgin Australia fly to?

Find out which destinations you can fly to direct with Virgin Australia by entering your departure airport. If you want to know whether Virgin Australia flies a certain route, enter both the departure and destination airport before hitting search.
Sun 10/13

All Virgin Australia flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
1258Emerald (EMD)Brisbane (BNE)1h 25m
669Canberra (CBR)Sydney (SYD)1h 0m
1105Newcastle (NTL)Brisbane (BNE)1h 20m
1265Brisbane (BNE)Emerald (EMD)1h 35m
630Sydney (SYD)Canberra (CBR)1h 0m
1917Cocos Islands (CCK)Christmas Island (XCH)1h 35m
2506Onslow (ONS)Perth (PER)2h 0m
1912Christmas Island (XCH)Perth (PER)3h 35m
2501Perth (PER)Onslow (ONS)2h 0m
1240Rockhampton (ROK)Brisbane (BNE)1h 10m
1316Melbourne (MEL)Hobart (HBA)1h 20m
678Perth (PER)Melbourne (MEL)3h 35m
1239Brisbane (BNE)Rockhampton (ROK)1h 20m
849Melbourne (MEL)Sydney (SYD)1h 25m
45Brisbane (BNE)Denpasar (DPS)6h 35m
175Brisbane (BNE)Nadi (NAN)3h 30m
1102Brisbane (BNE)Newcastle (NTL)1h 25m
50Denpasar (DPS)Brisbane (BNE)5h 45m
96Denpasar (DPS)Melbourne (MEL)5h 35m
68Denpasar (DPS)Sydney (SYD)6h 5m
1313Hobart (HBA)Melbourne (MEL)1h 25m
95Melbourne (MEL)Denpasar (DPS)6h 25m
178Nadi (NAN)Brisbane (BNE)4h 20m
184Nadi (NAN)Sydney (SYD)5h 5m
65Sydney (SYD)Denpasar (DPS)6h 40m
181Sydney (SYD)Nadi (NAN)4h 5m
500Coolangatta (OOL)Sydney (SYD)1h 30m
162Queenstown (ZQN)Sydney (SYD)3h 20m
718Perth (PER)Adelaide (ADL)2h 50m
560Perth (PER)Sydney (SYD)4h 20m
117Brisbane (BNE)Queenstown (ZQN)3h 30m
254Canberra (CBR)Melbourne (MEL)1h 15m
281Melbourne (MEL)Canberra (CBR)1h 5m
362Townsville (TSV)Brisbane (BNE)2h 0m
118Queenstown (ZQN)Brisbane (BNE)3h 55m
1456Darwin (DRW)Melbourne (MEL)4h 10m
776Cairns (CNS)Brisbane (BNE)2h 15m
1449Adelaide (ADL)Coolangatta (OOL)2h 20m
1404Brisbane (BNE)Adelaide (ADL)3h 10m
615Brisbane (BNE)Mackay (MKY)1h 50m
600Mackay (MKY)Brisbane (BNE)1h 40m
876Sydney (SYD)Melbourne (MEL)1h 35m
161Sydney (SYD)Queenstown (ZQN)3h 0m
77Cairns (CNS)Tokyo (HND)7h 45m
78Tokyo (HND)Cairns (CNS)7h 30m
1450Coolangatta (OOL)Adelaide (ADL)2h 45m
480Maroochydore (MCY)Sydney (SYD)1h 35m
216Adelaide (ADL)Melbourne (MEL)1h 20m
447Brisbane (BNE)Darwin (DRW)4h 25m
1294Cairns (CNS)Melbourne (MEL)3h 30m
1720Gladstone (GLT)Brisbane (BNE)1h 10m
349Melbourne (MEL)Brisbane (BNE)2h 10m
1467Melbourne (MEL)Darwin (DRW)4h 40m
741Melbourne (MEL)Coolangatta (OOL)2h 5m
53Brisbane (BNE)Port Vila (VLI)2h 40m
771Brisbane (BNE)Cairns (CNS)2h 30m
962Brisbane (BNE)Sydney (SYD)1h 35m
385Brisbane (BNE)Townsville (TSV)2h 15m
237Melbourne (MEL)Adelaide (ADL)1h 25m
1293Melbourne (MEL)Cairns (CNS)3h 25m
1717Brisbane (BNE)Gladstone (GLT)1h 20m
744Coolangatta (OOL)Melbourne (MEL)2h 25m
318Brisbane (BNE)Melbourne (MEL)2h 25m
905Sydney (SYD)Brisbane (BNE)1h 30m
1361Launceston (LST)Melbourne (MEL)1h 5m
1093Launceston (LST)Sydney (SYD)1h 35m
1531Hobart (HBA)Sydney (SYD)1h 50m
1090Sydney (SYD)Launceston (LST)1h 50m
580Adelaide (ADL)Canberra (CBR)1h 35m
721Adelaide (ADL)Perth (PER)3h 30m
702Brisbane (BNE)Hobart (HBA)2h 50m
583Canberra (CBR)Adelaide (ADL)1h 50m
1437Perth (PER)Darwin (DRW)3h 35m
1528Sydney (SYD)Hobart (HBA)1h 55m
531Sydney (SYD)Coolangatta (OOL)1h 20m
1228Brisbane (BNE)Canberra (CBR)2h 0m
441Adelaide (ADL)Sydney (SYD)1h 50m
1495Brisbane (BNE)Hamilton Island (HTI)1h 50m
677Melbourne (MEL)Perth (PER)4h 25m
54Port Vila (VLI)Brisbane (BNE)3h 10m
1140Ballina (BNK)Sydney (SYD)1h 20m
442Sydney (SYD)Adelaide (ADL)2h 10m
1139Sydney (SYD)Ballina (BNK)1h 15m
567Sydney (SYD)Perth (PER)5h 15m
1042Maroochydore (MCY)Melbourne (MEL)2h 35m
1041Melbourne (MEL)Maroochydore (MCY)2h 20m
469Perth (PER)Brisbane (BNE)4h 30m
454Darwin (DRW)Brisbane (BNE)3h 50m
1362Melbourne (MEL)Launceston (LST)1h 10m
1594Newcastle (NTL)Melbourne (MEL)1h 40m
1116Proserpine (PPP)Brisbane (BNE)1h 35m
1845Perth (PER)Port Hedland (PHE)2h 5m
1217Canberra (CBR)Brisbane (BNE)1h 45m
1405Adelaide (ADL)Brisbane (BNE)2h 30m
1544Adelaide (ADL)Launceston (LST)1h 50m
1545Launceston (LST)Adelaide (ADL)1h 50m
477Sydney (SYD)Maroochydore (MCY)1h 35m
1438Darwin (DRW)Perth (PER)4h 0m
595Hobart (HBA)Perth (PER)4h 50m
1593Melbourne (MEL)Newcastle (NTL)1h 35m
1690Coolangatta (OOL)Canberra (CBR)1h 45m
592Perth (PER)Hobart (HBA)4h 10m
1846Port Hedland (PHE)Perth (PER)2h 10m
1117Brisbane (BNE)Proserpine (PPP)1h 50m
1416Cairns (CNS)Sydney (SYD)2h 55m
466Brisbane (BNE)Perth (PER)5h 55m
705Hobart (HBA)Brisbane (BNE)2h 40m
1421Sydney (SYD)Cairns (CNS)3h 15m
145Melbourne (MEL)Queenstown (ZQN)3h 10m
148Queenstown (ZQN)Melbourne (MEL)3h 35m
1283Sydney (SYD)Hamilton Island (HTI)2h 35m
82Denpasar (DPS)Coolangatta (OOL)5h 45m
83Coolangatta (OOL)Denpasar (DPS)6h 35m
1851Perth (PER)Kalgoorlie (KGI)1h 5m
1641Brisbane (BNE)Launceston (LST)2h 40m
1687Canberra (CBR)Coolangatta (OOL)1h 35m
1644Launceston (LST)Brisbane (BNE)2h 30m
1682Yulara (AYQ)Melbourne (MEL)2h 50m
1679Melbourne (MEL)Yulara (AYQ)3h 20m
1498Hamilton Island (HTI)Brisbane (BNE)1h 35m
1282Hamilton Island (HTI)Sydney (SYD)2h 20m
1485Perth (PER)Broome (BME)2h 35m
1723Perth (PER)Karratha (KTA)2h 0m
1745Adelaide (ADL)Alice Springs (ASP)2h 15m
1602Adelaide (ADL)Hobart (HBA)2h 0m
1746Alice Springs (ASP)Adelaide (ADL)2h 0m
1601Hobart (HBA)Adelaide (ADL)2h 0m
1503Adelaide (ADL)Cairns (CNS)3h 10m
1275Brisbane (BNE)Mount Isa (ISA)2h 55m
1504Cairns (CNS)Adelaide (ADL)3h 25m
1274Mount Isa (ISA)Brisbane (BNE)2h 25m
1730Karratha (KTA)Perth (PER)2h 5m
1913Learmonth (LEA)Cocos Islands (CCK)3h 10m
1913Perth (PER)Learmonth (LEA)1h 55m
1023Brisbane (BNE)Alice Springs (ASP)3h 30m
1866Kalgoorlie (KGI)Perth (PER)1h 15m
76Apia (APW)Brisbane (BNE)5h 45m
1694Yulara (AYQ)Brisbane (BNE)3h 10m
1693Brisbane (BNE)Yulara (AYQ)3h 55m
1486Broome (BME)Perth (PER)2h 45m
1889Perth (PER)Newman (ZNE)1h 45m
1892Newman (ZNE)Perth (PER)1h 50m
1026Alice Springs (ASP)Brisbane (BNE)2h 50m
195Melbourne (MEL)Nadi (NAN)4h 50m
198Nadi (NAN)Melbourne (MEL)5h 50m
More flight routes

Virgin Australia contact information

Virgin Australia information

IATA codeVA
Routes114
Top routeSydney to Melbourne Airport
Airports served28
Top airportMelbourne

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