Traveller reviews
Overall rating
6.7
Good
Based on 147 reviews
Boarding
7.1
Comfort
6.7
Crew
7.6
Entertainment
5.8
Food
6.6
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SilkAir traveller reviews
Pros
"Excellent staff and service"
(in 5 reviews)
"Everything is good."
(in 1 review)
"Crew were nice."
(in 10 reviews)
Cons
"Flat beds in business class"
(in 2 reviews)
"Some plane doesn’t have inflight entertainment"
(in 8 reviews)
"No power outlets on the plane."
(in 3 reviews)
Recent reviews
Traveller rating
56
30
30
19
1
Find reviews that mention:
great flight
food quality
bad food
food is good
entertainment system
great crew
great service
business class
old plane
power outlets
flight from singapore
good crew
great experience
get to go
transit time
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8.6
Pros: Crew was amazing
Cons: Better cushion for seatsreview from
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7.2
Pros: Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers
Cons: The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft.review from
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10.0
Pros: Aircraft food crew
Cons: We can use amenity kit in an ultra long haul flightreview from
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6.0
Cons: Misleading. Didn't accept my frequent flyer Star alliance status.
review from
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10.0
Pros: Excellent airlines, clean and comfortable. Excellent staff and service.
review from
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3.6
Pros: Nothing
Cons: Long delay and more delay in boardingreview from
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8.6
Pros: The food was good and the crew was nice
Cons: I can’t think of anything!review from
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2.6
Pros: Nothing
Cons: Scoot is one of the worst airlines I have travelled.review from
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9.6
Pros: Crew was great and seat and availability of baby bassinet was so helpful.
Cons: There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits.review from
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6.4
Cons: Planes are old and worn. Design is outdated with cramped seating and aisles.
review from
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4.6
Cons: No selection in food. Seats not very comfortable. Old plane,
review from
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8.0
Cons: Flat beds in business class
review from
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8.0
Pros: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Cons: Major issue involving booking return flight overall.review from
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4.6
Cons: You could stand a fork up in scrambled egg. Could have built a house with it.
review from
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6.3
Cons: Food should improve. Just rice and lentils. Bread had no butter.
review from
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5.6
Pros: Entertainment
Cons: Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.review from
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9.5
Pros: The flight was efficient and clean
review from
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10.0
Pros: Everything is good
Cons: Some plane doesn’t have inflight entertainmentreview from
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3.3
Cons: Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
review from
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7.2
Cons: Seats were a little uncomfortable.
review from
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8.6
Cons: Singapore Airlines the best.
review from
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6.3
Pros: Silk Air Crew is rude and does not like to help passengers.
Cons: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.review from
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3.3
Pros: Nothing at all.
Cons: Everythingreview from
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2.3
Pros: Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
Cons: Better seat, better food. Little bit spacey toilet.review from
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10.0
Pros: Crew was awesome
review from
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7.6
Pros: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Cons: Coffee creamer could be better. Should offer earphones.review from
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4.0
Cons: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
review from
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10.0
Pros: free tour
review from
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7.0
Pros: Yes&Yes
Cons: Entertainmentreview from
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7.2
Pros: Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Cons: The flat bed could be straight rather than to sleep in a anglereview from
Flight status
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Top airports served by SilkAir
SilkAir contact information
- MI IATA code
- +65 6223 8888 Call
- singaporeair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.