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Pros: Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good.

Cons: The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline

Pros: Nothing was specially great...

Cons: Service attitude, boarding, landing, and food.

Pros: I appreciated finally getting to my destination.

Cons: There was a long 2 hour delay where we sat on the airplane and was not offered anything.

Cons: Didn’t take the flight. Tried to cancel with justfly.com but they refused though charges me a $$200 cancellation fee anyway. Will never use them again. Scum.

Pros: Plane looks so nice.

Cons: Fly more than 3 hours without drink or snack.. really ? Horible!!!

Cons: All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight.

Pros: Entertainment was good.

Cons: Give us some water for free damn it. Some lady passed out and hit her head. The whole reserving food thing is very discriminating.

Cons: None of the staff could tell me which gate number it the flight was due to an error in number switching, causing me to go through security check 3 TIMES over 3 HOURS which ruined my experience and put me in an aggravated mood! Crew spoke without empathy & redirected their anger of gate errors at me!

Pros: One of the crew members offered to help with my bag since he said we had to stow it above us. I was in the seat near the bathrooms so there wasnt a location to store my personal bag under as in other seats (normally I keep my personal bag with me under the seat in front of me.)

Cons: Was not offered water, tea, or food while those around me & even next to me in my aisle were being offered them! Was not until the end of the 8.5hr flight as the woman was at my aisle that I mustered up frustration to ask for water! Also got ELBOWED in the back of my HEAD by another passenger!

Pros: The price

Cons: This is miss leading selling economy comfort as business class

Pros: longest wait time, so many crowds, so much chaos

Cons: everything

Pros: Nothing

Cons: I was forced to pay $93 for a carryon that I used with Norwegian 2 weeks before.

Pros: The price.

Cons: Everything. The service overall is terrible. Experience was nothing to write home about. The attitude of the cabin crew / flight attendants have to be one of the worst in the industry. You get what you pay for.

Cons: When you pay over 500 per ticket and don’t even get a glass of soda water or a bag of pretzels, I find it disgraceful. I will never fly Norwegian again and I will urge my friends and family notnto.

Pros: It’s bad — it’s really bad

Cons: Crew and stuff are rude and bad, these guys are not ready to operate internationally

Pros: Nothing

Cons: Would never recommend to anyone. They do not even serve orange juice to you without payment. Had to pay for headphones to watch movies. Staff was very unpleasant and unwelcoming. There is no food unless u request. Snacks are all sold out. Horrible airlines Never again will fly with this airlines

Pros: Cabin crew were competent

Cons: Over three hours late in taking off

Cons: The boarding staff at Oslo airport should not be the money maker for the company and not choose languages by face .. my one was pulled out because it was 1nch to tall the woman before me sane language nothing they charge me another fee

Cons: Overhead bag to go cargo at cost of 100 fee. Bag then missed plane and was without clothes on landing. Norwegian rep at bag claim indicated I would be fully refunded for necessary clothes purchase and baggage fee, as next flight with bag would not arrive for 24 hours. They now refuse to reimburse

Cons: Bad! I will defiantly fight for a refund !!!

Cons: Horrible check in!!!! Came theee hours before my flight and they were so slow that we had to wait an hour for passengers that still didn’t pass security because they only had two people doing check in,. Also I had to bags to check in and I had to pay 200$ Per bag because I didn’t check in online!

Pros: Had decent movies and seats were somewhat comfortable.

Cons: Could have had better movies, I did not get any food or snacks, there was a big dog under the seat next to me and it took up half of my leg space...didn't know how that was allowed.

Pros: New airplane, seemed clean and well put together.

Cons: I think the tickets should more explicitly advertise which seats include meals or drink service. Was shocked to discover that no water was offered to passengers unless they paid for it separately. Isn't hydration a health concern at high altitudes?

Cons: Delay, rude service, ran out of food for vegetarians

Pros: Absolutely nothing - I will probably never fly them again.

Cons: The coldest plane ever! Using my outdoor jacket and still cold! No ac on but very cold! I think is because they are renting blankets at $5 - ridiculous. Food: nothing! If you prepay then you get meals, water and coffee, if not you’re ignored! You can order from the snack bar at $3 a water!

Pros: boarding was easy as the airplane had three rows of three seats and the attendant showed us were to go.

Cons: Entertainment. I was not aware that i would have to purchase headphones to enjoy the in flight entertainment. i ordered a meal months before when i booked my ticket. During the flight, i didnt receive my meal nor was made aware how to receive it once on the plane.

Cons: It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today.