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Not even a drink of water

Pros: Flying on Norwegian Air it appears one has to go online and Pre register to receive water and a small snack. If not, flight attendants rudly pass you and when pressed to explain why you can't even get water they say, "next time register". I will but not on Norwegian Air.

Pros: Good entertainment and movies.

Cons: Flight was delayed 2 hours. Passengers were all on board, plane had power outage and no AC for over an hour. It was a nightmare! you have to preorder meals PRIOR to day of flight...if not, you don't get a meal during the flight (but you can overpay for snacks).

Pros: Flight time was shorter than the reported time on the ticket.

Cons: The wifi connection was poor & no individual TV screens to watch movies. Also, no music during flight.

Poor crew attitude ruins otherwise good experience

Pros: Value , clean plane , food was fine, seats tight but comfortable, plenty overhead storage and accesible.

Cons: Crew was very business like but not at all pleasant. One particular crew member seemed to take her very bad mood out on the passengers and completely ruined the trip. Almost smashed a passenger with a clean up cart and didn't even apologize just kept going.

Seat allocation bungle up

Cons: The fact that my husband and I were one of the first people to check in, four hours ahead of boarding, yet we were not even asked or told that we were being allotted seats in the row closest to the toilet- had we been told that at the time of checking in by the customer rep, we would have had the chance to request for a seat change as both of us were unable to sleep at all.

never flying norwegian again

Pros: nothing

Cons: i was accosted by an extremely rude flight attendant. after having no water offered for hours i walked into the galley in the back to get some. nobody was there and some cups were sitting next to a half empty water bottle. so, like many other airlines, i assumed i could help myself. no sooner than i had picked up the water bottle to pour some water a male flight attendant walked up behind me and said, "excuse me sir, what are you doing?" i replied, "getting some water." he said "what do you think you're doing? you can't just get water you have to ask" and took the bottle away from me." i said "well it would be nice if you served water during the flight, I'm really thirsty." he replied, "everyone is sleeping." i said "not everyone, and nobody offered any water the whole flight, so i thought i'd help myself since nobody was back here." he said, "well i was serving another customer". to which i replied "alright", as i thought "obviously not everyone is sleeping", walked away feeling terrible, and not feeling at all like a respected customer. i have never experienced such awful customer service on any flight, especially not on an international one. this is the first and last time I ever fly norwegian. shame on him! and the plane was disgusting by the way... can't wait to post this on facebook #nevernorwegianair