Recent reviews
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- Negative
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7.6
I would like for second party websites that book these flight for cheap to let the buyer know of all the other expenses involved including baggage check and meals.
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2.0
Another crew in the boarding area called me like a peasant saying you have too many luggage. Very unprofessional!
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2.0
Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.
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8.0
Seat spacing very good for the economy class on the 787. Boarding is organized and efficient. No size limit on check in baggage. Ear phone not provided. Only 20 Kilo on check in baggage.
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4.0
Delayed flight. TVs didn't work.
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7.3
The plane seems new from Oakland to London segment. Seats are reasonably comfortable and entertainment is good. A good flight. The crew didn't seem too happy to serve. They were working but the enthusiasm lagged. Maybe i am used to service levels in singapore or cathay airlines.
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6.0
People lining up too early in advance, not clear what was for free on board or had to be purchased based on buying ticket through Norwegian vs. not Norwegian, 2 different baggage claim carousels
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6.0
Spaces are good No free snacks served on the flight from ltaly to Stockholm Not even give the water
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6.6
Crew seemed young, unprofessional and inexperienced. There were two trainees and only one experienced steward. They were nice but didn't seem to know what they were doing at times. It didn't really affect my trip but just wanted to state that.
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2.3
Plane originally scheduled to leave 10:20 PM. Got an email notice that would be delayed until 4:30 AM. Plane finally left at 8 AM. Flight was not by Norwegian but by Euro-Atlantic--incompetent ground staff provided almost no information about what was happening, let people into the jet way while the plane doors were still locked, couldn't organize boarding in any way, crew distributed food and drinks on the plane than seemed to hide away from passengers until final drinks/food. From the long delayed first arrival at JFK through check in, boarding, it was calamitous. I still don't know what caused the delay or what Norwegian itself might be like but this stank.
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7.6
I would like for second party websites that book these flight for cheap to let the buyer know of all the other expenses involved including baggage check and meals.
review from
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7.3
The plane seems new from Oakland to London segment. Seats are reasonably comfortable and entertainment is good. A good flight. The crew didn't seem too happy to serve. They were working but the enthusiasm lagged. Maybe i am used to service levels in singapore or cathay airlines.
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6.6
Crew seemed young, unprofessional and inexperienced. There were two trainees and only one experienced steward. They were nice but didn't seem to know what they were doing at times. It didn't really affect my trip but just wanted to state that.
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2.0
Another crew in the boarding area called me like a peasant saying you have too many luggage. Very unprofessional!
review from
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2.0
Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night.
review from
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4.0
Delayed flight. TVs didn't work.
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6.0
People lining up too early in advance, not clear what was for free on board or had to be purchased based on buying ticket through Norwegian vs. not Norwegian, 2 different baggage claim carousels
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6.0
Spaces are good No free snacks served on the flight from ltaly to Stockholm Not even give the water
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2.3
Plane originally scheduled to leave 10:20 PM. Got an email notice that would be delayed until 4:30 AM. Plane finally left at 8 AM. Flight was not by Norwegian but by Euro-Atlantic--incompetent ground staff provided almost no information about what was happening, let people into the jet way while the plane doors were still locked, couldn't organize boarding in any way, crew distributed food and drinks on the plane than seemed to hide away from passengers until final drinks/food. From the long delayed first arrival at JFK through check in, boarding, it was calamitous. I still don't know what caused the delay or what Norwegian itself might be like but this stank.
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