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Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Cons: This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers.

Pros: Seat was not comfortable

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Cons: Be on time. 3 hours delay

Pros: Crew are friendly

Cons: Flight was late, seat tray was dirty, and entertainment system hard to use.

Cons: Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Pros: Nothing

Cons: Arriving on time

Pros: The seat space, and the ability to recline the seat was surprising.

Cons: It is what it is.

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Pros: Could not take flight and could not get refunded

Cons: Refund money

Cons: The crew should be friendlier while they deliver their service.

Pros: All no!

Cons: Seats are too close!

Pros: no!

Cons: They need to smile and respect the passengers

Pros: The crew were busy but very attentive

Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

Pros: Absolutely nothing

Cons: Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!

Cons: I booked a window seat, got a middle seat.

Pros: Very disappointed in the service provided

Cons: Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk.