IATA code | CX |
---|---|
Routes | 147 |
Top route | Taipei Taiwan Taoyuan Intl & other Airports to Hong Kong Intl |
Airports served | 62 |
Top airport | Hong Kong Intl |
Pros: Food and seat was great.
Cons: Wheelchairs took a long time to pick us up
Pros: the flight was on time
Cons: the sound system on my seat was broken so I couldn't watch movies except
Cons: Ok perfect will do it again
Pros: Great crew and service
Cons: No good beer selections and the water had a bad taste l.
Cons: Left on first leg trip from NY to HK.
23 kg/ bag. Two bags per person.
Next leg was HK to Malpensa. When I go to check in they tell me 30 kg. Total weight allowed. Very upsetting. I was asked to pay 12780.- HKD. Completely misleading and trapped. I will consider other airline in future.
Cons: They did not provide water very frequently in flight. Food was satisfactory.
Cons: 90 minutes delayed
Cons: The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up
Pros: I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab.
Cons: I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable.
Pros: Airport checkin crew sucked, in-flight crew were fantastic!!
Cons: They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??
Pros: Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso
Cons: No complaints
Pros: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks
Cons: Nothing
Cons: The flight crew was courteous and very accommodating
Pros: Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey
Cons: Softer seats
Pros: Was good service onboard
Cons: They could be upgraded my whole itinerary and not just 1/4 of the trip
Pros: Flight was excellent except for my knees hurt. Not d airline fault.
Cons: If i was able to get the seat w/ more legroom.
Pros: The food was okay which is much better than the outbound flight.
Cons: The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it.
Pros: Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet.
Cons: The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class.
Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.
Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.
Pros: I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie.
Cons: keep providing little gifts for kids
Cons: It was a 14 hour flight and my head phone jack didn't work
Pros: The crew was professional and friendly.
Cons: No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again.
Pros: Good entertainment choices. Preferred check thru TSA. No one seating next to me.
Cons: I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket
Pros: Good options for food including meals and snacks! Cabin crew was great.
Cons: Crew sometimes a little slow responding to passengers paging from their seats.
Pros: The crew was average. Few of them were hospitable and friendly.
Cons: After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach.
Pros: The crew was readily available and was able to assist with everything needed
Cons: A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted.
Pros: Exellent
Cons: Nothing
Pros: Yes
Cons: Nothing
Pros: Delayed. Late notification of delay. No text notification of delay.
Pros: We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff.
Cons: Helpful ground staff with information about next flight arrangements and better telephone helpline staff.
Pros: Entertainment was OK, but no wi fi offered.
Cons:
I AM FURIOUS VOYAMA SPELLED MY NAME WRONG 'RUSSELLG" CONNECTED AS ONE WORD RATHER THAN "RUSSELL G EWALD." WHEN I FOUND THIS OUT A DAY AND A HALF BEFORE MY FLIGHT, THEY REFUSED SAID NO CHANGE CAN BE MADE LESS THAN 48 HOURS IN ADVANCE. I WROTE FOR RETURN FLIGHT WEEK IN ADVANCE AND WON'T CHANGE IT
Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard.
Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go
Pros: The crew was nice. Seat space really cramped
Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!
Cons: Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!
Pros: nothing to add
Cons: nothing to add
Pros: not too bad
Cons: not too bad
Pros: Crew was polite. Clean cabin.
Cons: Electronic entertainment system appears a bit old. Lacks USB sockets.
Pros: The crew was so polite and kind!
Cons: I had no problems
Pros: The staff at Cathay Pacific were awesome.
Cons: The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation.
Pros: seats that i selected was change when we enter the boarding gate without informing us
Pros: Yes
Cons: Good
Pros: Crew was attentive, plane was clean.
Cons: Food was horrible. They did not dim the lights until 1.5 hours into the flight.
Pros: very friendly staff
Cons: seats could be more comfortable for long flights, better food choice
Pros: same as previous answer
Cons: same as previous answer
Pros: Friendly staff and very accomodating
Cons: Did not enjoy the food choice, tv needed repairs
Pros: Really good flight, no complaints here. Friendly and efficient staff.
Pros: Friendly and efficient staff.
Pros: Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good
Cons: Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th
Cons: Offering drinks more times throughout the flight.
Pros: Everything, thank you. See you next time. The best airplane
Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.
Bad experience
Pros: Nothing
Cons: The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs..
Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me.
Entertainment without sport news.
Pros: Comfortable seat, good entertainment, orderly boarding and deplaning.
Pros: Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie.
Cons: Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila.
Pros: The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!
Cons: I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out.
Pros: I like the way Cathay has changed the process for selecting and serving dinner in business class. It adds a bit of class to the experience.
Cons: Flight was suspended I was not notified before I went to the airport
Pros: Service
Cons: Nothing it was perfect .the flight was so excellent .no words to say
Pros: I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab.
Cons: I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable.
Pros: Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso
Cons: No complaints
Cons: The flight crew was courteous and very accommodating
Pros: Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey
Cons: Softer seats
Pros: Was good service onboard
Cons: They could be upgraded my whole itinerary and not just 1/4 of the trip
Pros: Flight was excellent except for my knees hurt. Not d airline fault.
Cons: If i was able to get the seat w/ more legroom.
Pros: Good options for food including meals and snacks! Cabin crew was great.
Cons: Crew sometimes a little slow responding to passengers paging from their seats.
Pros: The crew was readily available and was able to assist with everything needed
Cons: A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted.
Pros: Exellent
Cons: Nothing
Pros: Yes
Cons: Nothing
Pros: Crew was polite. Clean cabin.
Cons: Electronic entertainment system appears a bit old. Lacks USB sockets.
Pros: The crew was so polite and kind!
Cons: I had no problems
Pros: The staff at Cathay Pacific were awesome.
Pros: Yes
Cons: Good
Cons: Offering drinks more times throughout the flight.
Pros: Everything, thank you. See you next time. The best airplane
Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me.
Entertainment without sport news.
Pros: Comfortable seat, good entertainment, orderly boarding and deplaning.
Pros: I like the way Cathay has changed the process for selecting and serving dinner in business class. It adds a bit of class to the experience.
Pros: Service
Cons: Nothing it was perfect .the flight was so excellent .no words to say
Pros: Food and seat was great.
Cons: Wheelchairs took a long time to pick us up
Cons: Ok perfect will do it again
Pros: Great crew and service
Cons: No good beer selections and the water had a bad taste l.
Cons: They did not provide water very frequently in flight. Food was satisfactory.
Cons: The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up
Pros: Airport checkin crew sucked, in-flight crew were fantastic!!
Cons: They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??
Pros: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks
Cons: Nothing
Pros: The food was okay which is much better than the outbound flight.
Cons: The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it.
Pros: Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet.
Cons: The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class.
Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.
Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.
Pros: The crew was average. Few of them were hospitable and friendly.
Cons: After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach.
Pros: Delayed. Late notification of delay. No text notification of delay.
Pros: Entertainment was OK, but no wi fi offered.
Cons:
I AM FURIOUS VOYAMA SPELLED MY NAME WRONG 'RUSSELLG" CONNECTED AS ONE WORD RATHER THAN "RUSSELL G EWALD." WHEN I FOUND THIS OUT A DAY AND A HALF BEFORE MY FLIGHT, THEY REFUSED SAID NO CHANGE CAN BE MADE LESS THAN 48 HOURS IN ADVANCE. I WROTE FOR RETURN FLIGHT WEEK IN ADVANCE AND WON'T CHANGE IT
Pros: nothing to add
Cons: nothing to add
Pros: Crew was attentive, plane was clean.
Cons: Food was horrible. They did not dim the lights until 1.5 hours into the flight.
Pros: Really good flight, no complaints here. Friendly and efficient staff.
Pros: Friendly and efficient staff.
Pros: Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie.
Cons: Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila.
Pros: The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!
Cons: I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out.
Pros: the flight was on time
Cons: the sound system on my seat was broken so I couldn't watch movies except
Cons: Left on first leg trip from NY to HK.
23 kg/ bag. Two bags per person.
Next leg was HK to Malpensa. When I go to check in they tell me 30 kg. Total weight allowed. Very upsetting. I was asked to pay 12780.- HKD. Completely misleading and trapped. I will consider other airline in future.
Cons: 90 minutes delayed
Pros: I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie.
Cons: keep providing little gifts for kids
Cons: It was a 14 hour flight and my head phone jack didn't work
Pros: The crew was professional and friendly.
Cons: No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again.
Pros: Good entertainment choices. Preferred check thru TSA. No one seating next to me.
Cons: I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket
Pros: We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff.
Cons: Helpful ground staff with information about next flight arrangements and better telephone helpline staff.
Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard.
Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go
Pros: The crew was nice. Seat space really cramped
Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!
Cons: Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!
Pros: not too bad
Cons: not too bad
Cons: The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation.
Pros: seats that i selected was change when we enter the boarding gate without informing us
Pros: very friendly staff
Cons: seats could be more comfortable for long flights, better food choice
Pros: same as previous answer
Cons: same as previous answer
Pros: Friendly staff and very accomodating
Cons: Did not enjoy the food choice, tv needed repairs
Pros: Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good
Cons: Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th
Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.
Bad experience
Pros: Nothing
Cons: The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs..
Cons: Flight was suspended I was not notified before I went to the airport