Guest reviews
Overall rating
8.0
Excellent
Based on 5,653 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
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Cathay Pacific information
| IATA code | CX |
|---|---|
| Routes | 158 |
| Top route | Taipei Taiwan Taoyuan Intl & other Airports to Hong Kong Intl |
| Airports served | 65 |
| Top airport | Hong Kong Intl |
Cathay Pacific traveller reviews
Pros
"Good variety of entertainment options"
(in 32 reviews)
"crew great, food very good."
(in 72 reviews)
"Staff and crew were good."
(in 28 reviews)
Cons
"This is very uncomfortable on long flights."
(in 10 reviews)
"Didn't hand out water or juice."
(in 4 reviews)
"Small leg room, seat don't decline enough,."
(in 17 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
premium economy
long flight
flight attendants
leg room
food was good
seats were comfortable
great service
great flight
great entertainment
great crew
flight crew
ice cream
middle seat
-
9.3
Pros: Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad.
review from
-
8.3
Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.
Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.
review from
-
7.3
Pros: Crew were friendly and premium economy seats were spacious and comfortable
Cons: Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders.
review from
-
10.0
Pros: Yes all of the above
Cons: None
review from
-
7.6
Pros: Entertainment, restroom facilities and toilettries
Cons: Training for flight attendants
review from
-
7.0
Pros: Entertainment
Cons: The accommodation/attendance from the flight crews. They looked like they have just been deployed from training.
review from
-
8.0
Pros: My answer on first leg of flight from Mnl to Hkg goes with this one.
review from
-
8.0
Pros: Crew was helpful but 1 crew forgot my dinner drink which was a hot tea drink.
Cons: Maybe write down who ordered drinks while serving dinner tray.. if there were turbulence the crew can go back to that list then setve it when seat belt sign is off.
review from
-
10.0
Pros: Everything
Cons: No wonder they are one of the best airliner
review from
-
9.3
Pros: Good meal and serve more food
Cons: Line up to the plane shouldbe in short time
review from
-
9.3
Pros: The crew carefull and the seat comfort
Cons: Cathay Pacific should be open direct rounte from SGN to MEL
review from
-
8.6
Pros: Innovative seating arrangements in business. Service was good.
Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.
review from
-
10.0
Pros: Friendly crew. Nice plane.
Cons: Can’t think of any complaints.
review from
-
10.0
Pros: The crew was very friendly and did their jobs well
Cons: What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book.
review from
-
10.0
Cons: The staff very accomadating and helpful
review from
-
7.6
Pros: Seats were ok on par with other airlines. Food served was good.
Cons: More leg space.
review from
-
10.0
Pros: Amazing crew. Very attentive and great service. Wonderful flat bed seats
review from
-
7.6
Cons: The breakfast vegetarian food didn’t have any taste! Serve some real food!
review from
-
10.0
Pros: crew amazing
review from
-
9.6
Pros: Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive.
Cons: Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent.
review from
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10.0
Pros: Yes for both.
Cons: Nothing.
review from
-
10.0
Pros: My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class
Cons: not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time
review from
-
8.0
Cons: Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not.
review from
-
5.3
Pros: They serve Baileys. I had a treble and then slept for 8 hours.
Cons: I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food
review from
-
3.3
Cons: terrible food - poor choice of inflight entertainment - crew constantly on the pa
review from
-
8.0
Pros: Food& Beverage :)
review from
-
10.0
Pros: Everything
Cons: Bathroom is clean, but could be better if more attention is being given.
review from
-
10.0
Pros: Polite crew, good food
Cons: Newer plane on flight from HKG to sFo
review from
-
3.6
Cons: terrible food - poor entertainment system with very mited choice - flight delayed as always
review from
-
3.3
Cons: flight always late as usual
review from
-
5.0
Cons: flight lates as always
review from
-
3.6
Pros: miracle fight landed on time
Cons: terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa
review from
-
4.3
Pros: I liked that the tray table in Economy had a mobile phone holder
Cons: The seats were the smallest and thinnest I think I have ever sat in.
review from
-
7.3
Cons: The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well.
review from
-
9.0
Pros: Checkin experience was great. Boarding was great. The crew was great
Cons: The movies were old. Not many new releases to choose from
review from
-
3.0
Cons: all except the seat - always delayed
review from
-
3.3
Cons: flight delayed as always
review from
-
3.3
Cons: flight delayed as usual
review from
-
3.3
Cons: flight delayed as always
review from
-
3.0
Cons: short hall business class not comfortable - flight delayed as usual
review from
-
4.0
Cons: flight delayed as usual
review from
-
4.0
Cons: flight delayed as usual
review from
-
3.6
Cons: flight delayed as usual
review from
-
3.6
Cons: short haul business class seat very uncomfortablev- flight delayed as usul
review from
-
4.3
Cons: delayed as usual
review from
-
3.0
Cons: 1h30 delayed as usual
review from
-
9.3
Pros: .
Cons: .
review from
-
7.0
Pros: The crew is very proactive.
Cons: I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810
review from
-
10.0
Pros: Great
Cons: Great
review from
-
7.3
Cons: Icecream too hard
review from
-
6.0
Pros: Plane was okay. Nice big screen
Cons: Crew was ok
review from
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5.3
Pros: lost connection sue ro the Arline , terrible ground staff
Cons: lost connection sue ro the Arline , terrible ground staff
review from
-
8.3
Pros: The crew is amazing. Particularly the FA in our section was amazing.
Cons: No outlet charging for smartphone. Only USB charging was available.
review from
-
8.3
Pros: The crew on Cathay Pacific is always first class.
Cons: These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well.
review from
-
3.0
Cons: 2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx
review from
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4.0
Cons: The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?
review from
-
3.2
Pros: Crew was amazing and diligent !
Cons: Food could have been better with some more options available onboard!
review from
-
5.3
Pros: Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together.
review from
-
10.0
Pros: Everything was quite nice.
Cons: Happy with everything. Staff were very friendly and helpful.
review from
-
8.3
Pros: Crew very friendly and helpful
Cons: Delayed because of a sick passenger
review from
-
9.3
Pros: Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad.
review from
-
10.0
Pros: Yes all of the above
Cons: None
review from
-
10.0
Pros: Everything
Cons: No wonder they are one of the best airliner
review from
-
9.3
Pros: Good meal and serve more food
Cons: Line up to the plane shouldbe in short time
review from
-
9.3
Pros: The crew carefull and the seat comfort
Cons: Cathay Pacific should be open direct rounte from SGN to MEL
review from
-
8.6
Pros: Innovative seating arrangements in business. Service was good.
Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.
review from
-
10.0
Pros: Friendly crew. Nice plane.
Cons: Can’t think of any complaints.
review from
-
10.0
Pros: The crew was very friendly and did their jobs well
Cons: What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book.
review from
-
10.0
Cons: The staff very accomadating and helpful
review from
-
10.0
Pros: Amazing crew. Very attentive and great service. Wonderful flat bed seats
review from
-
10.0
Pros: crew amazing
review from
-
9.6
Pros: Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive.
Cons: Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent.
review from
-
10.0
Pros: Yes for both.
Cons: Nothing.
review from
-
10.0
Pros: My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class
Cons: not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time
review from
-
10.0
Pros: Everything
Cons: Bathroom is clean, but could be better if more attention is being given.
review from
-
10.0
Pros: Polite crew, good food
Cons: Newer plane on flight from HKG to sFo
review from
-
9.0
Pros: Checkin experience was great. Boarding was great. The crew was great
Cons: The movies were old. Not many new releases to choose from
review from
-
9.3
Pros: .
Cons: .
review from
-
10.0
Pros: Great
Cons: Great
review from
-
10.0
Pros: Everything was quite nice.
Cons: Happy with everything. Staff were very friendly and helpful.
review from
-
8.3
Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.
Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.
review from
-
7.3
Pros: Crew were friendly and premium economy seats were spacious and comfortable
Cons: Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders.
review from
-
7.6
Pros: Entertainment, restroom facilities and toilettries
Cons: Training for flight attendants
review from
-
7.0
Pros: Entertainment
Cons: The accommodation/attendance from the flight crews. They looked like they have just been deployed from training.
review from
-
8.0
Pros: My answer on first leg of flight from Mnl to Hkg goes with this one.
review from
-
8.0
Pros: Crew was helpful but 1 crew forgot my dinner drink which was a hot tea drink.
Cons: Maybe write down who ordered drinks while serving dinner tray.. if there were turbulence the crew can go back to that list then setve it when seat belt sign is off.
review from
-
7.6
Pros: Seats were ok on par with other airlines. Food served was good.
Cons: More leg space.
review from
-
7.6
Cons: The breakfast vegetarian food didn’t have any taste! Serve some real food!
review from
-
8.0
Cons: Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not.
review from
-
8.0
Pros: Food& Beverage :)
review from
-
7.3
Cons: The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well.
review from
-
7.0
Pros: The crew is very proactive.
Cons: I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810
review from
-
7.3
Cons: Icecream too hard
review from
-
8.3
Pros: The crew is amazing. Particularly the FA in our section was amazing.
Cons: No outlet charging for smartphone. Only USB charging was available.
review from
-
8.3
Pros: The crew on Cathay Pacific is always first class.
Cons: These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well.
review from
-
8.3
Pros: Crew very friendly and helpful
Cons: Delayed because of a sick passenger
review from
-
5.3
Pros: They serve Baileys. I had a treble and then slept for 8 hours.
Cons: I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food
review from
-
3.3
Cons: terrible food - poor choice of inflight entertainment - crew constantly on the pa
review from
-
3.6
Cons: terrible food - poor entertainment system with very mited choice - flight delayed as always
review from
-
3.3
Cons: flight always late as usual
review from
-
5.0
Cons: flight lates as always
review from
-
3.6
Pros: miracle fight landed on time
Cons: terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa
review from
-
4.3
Pros: I liked that the tray table in Economy had a mobile phone holder
Cons: The seats were the smallest and thinnest I think I have ever sat in.
review from
-
3.0
Cons: all except the seat - always delayed
review from
-
3.3
Cons: flight delayed as always
review from
-
3.3
Cons: flight delayed as usual
review from
-
3.3
Cons: flight delayed as always
review from
-
3.0
Cons: short hall business class not comfortable - flight delayed as usual
review from
-
4.0
Cons: flight delayed as usual
review from
-
4.0
Cons: flight delayed as usual
review from
-
3.6
Cons: flight delayed as usual
review from
-
3.6
Cons: short haul business class seat very uncomfortablev- flight delayed as usul
review from
-
4.3
Cons: delayed as usual
review from
-
3.0
Cons: 1h30 delayed as usual
review from
-
6.0
Pros: Plane was okay. Nice big screen
Cons: Crew was ok
review from
-
5.3
Pros: lost connection sue ro the Arline , terrible ground staff
Cons: lost connection sue ro the Arline , terrible ground staff
review from
-
3.0
Cons: 2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx
review from
-
4.0
Cons: The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?
review from
-
3.2
Pros: Crew was amazing and diligent !
Cons: Food could have been better with some more options available onboard!
review from
-
5.3
Pros: Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together.
review from
Flight status
Cathay Pacific route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
156
Brisbane
BNE
Hong Kong
HKG
270
Amsterdam
AMS
Hong Kong
HKG
271
Hong Kong
HKG
Amsterdam
AMS
548
Hong Kong
HKG
Tokyo
HND
253
Hong Kong
HKG
London
LHR
549
Tokyo
HND
Hong Kong
HKG
254
London
LHR
Hong Kong
HKG
157
Hong Kong
HKG
Brisbane
BNE
113
Hong Kong
HKG
Auckland
AKL
198
Auckland
AKL
Hong Kong
HKG
315
Hong Kong
HKG
Madrid
MAD
372
Madrid
MAD
Hong Kong
HKG
170
Perth
PER
Hong Kong
HKG
146
Brisbane
BNE
Cairns
CNS
338
Brussels
BRU
Hong Kong
HKG
146
Cairns
CNS
Hong Kong
HKG
306
Dublin
DUB
Hong Kong
HKG
301
Hong Kong
HKG
Dublin
DUB
171
Hong Kong
HKG
Perth
PER
101
Hong Kong
HKG
Sydney
SYD
331
Beijing
PEK
Hong Kong
HKG
104
Melbourne
MEL
Hong Kong
HKG
857
Seattle
SEA
Hong Kong
HKG
858
Hong Kong
HKG
Seattle
SEA
610
Colombo
CMB
Hong Kong
HKG
611
Hong Kong
HKG
Colombo
CMB
746
Manama
BAH
Dubai
DXB
745
Dubai
DXB
Manama
BAH
746
Dubai
DXB
Hong Kong
HKG
745
Hong Kong
HKG
Dubai
DXB
676
Tel Aviv
TLV
Hong Kong
HKG
869
Washington
IAD
Hong Kong
HKG
866
Hong Kong
HKG
Washington
IAD
646
Hyderabad
HYD
Hong Kong
HKG
649
Hong Kong
HKG
Hyderabad
HYD
675
Hong Kong
HKG
Tel Aviv
TLV
364
Hong Kong
HKG
Shanghai
PVG
292
Rome
FCO
Hong Kong
HKG
293
Hong Kong
HKG
Rome
FCO
174
Adelaide
ADL
Hong Kong
HKG
865
Vancouver
YVR
Hong Kong
HKG
840
Hong Kong
HKG
New York
JFK
865
New York
JFK
Vancouver
YVR
829
Toronto
YYZ
Hong Kong
HKG
882
Hong Kong
HKG
Los Angeles
LAX
826
Hong Kong
HKG
Toronto
YYZ
883
Los Angeles
LAX
Hong Kong
HKG
105
Hong Kong
HKG
Melbourne
MEL
660
Mumbai
BOM
Hong Kong
HKG
219
Hong Kong
HKG
Manchester
MAN
383
Hong Kong
HKG
Zurich
ZRH
216
Manchester
MAN
Hong Kong
HKG
382
Zurich
ZRH
Hong Kong
HKG
810
Hong Kong
HKG
Vancouver
YVR
318
Barcelona
BCN
Hong Kong
HKG
321
Hong Kong
HKG
Barcelona
BCN
870
Hong Kong
HKG
San Francisco
SFO
354
London
LGW
Hong Kong
HKG
879
San Francisco
SFO
Hong Kong
HKG
663
Hong Kong
HKG
Mumbai
BOM
831
New York
JFK
Hong Kong
HKG
162
Sydney
SYD
Hong Kong
HKG
779
Hong Kong
HKG
Surabaya
SUB
288
Frankfurt am Main
FRA
Hong Kong
HKG
289
Hong Kong
HKG
Frankfurt am Main
FRA
469
Taipei
TPE
Hong Kong
HKG
811
Boston
BOS
Hong Kong
HKG
343
Hong Kong
HKG
London
LGW
601
Hong Kong
HKG
Malé
MLE
464
Hong Kong
HKG
Taipei
TPE
812
Hong Kong
HKG
Boston
BOS
260
Paris
CDG
Hong Kong
HKG
261
Hong Kong
HKG
Paris
CDG
233
Hong Kong
HKG
Milan
MXP
234
Milan
MXP
Hong Kong
HKG
506
Hong Kong
HKG
Osaka
KIX
507
Osaka
KIX
Hong Kong
HKG
332
Hong Kong
HKG
Beijing
PEK
339
Hong Kong
HKG
Brussels
BRU
177
Hong Kong
HKG
Adelaide
ADL
602
Malé
MLE
Hong Kong
HKG
734
Singapore
SIN
Hong Kong
HKG
888
Vancouver
YVR
New York
JFK
147
Cairns
CNS
Brisbane
BNE
613
Hong Kong
HKG
Bangkok
BKK
147
Hong Kong
HKG
Cairns
CNS
899
Newark
EWR
Hong Kong
HKG
509
Tokyo
NRT
Hong Kong
HKG
524
Hong Kong
HKG
Tokyo
NRT
531
Nagoya
NGO
Taipei
TPE
451
Tokyo
NRT
Taipei
TPE
367
Shanghai
PVG
Hong Kong
HKG
530
Taipei
TPE
Nagoya
NGO
890
Hong Kong
HKG
Newark
EWR
659
Hong Kong
HKG
Singapore
SIN
797
Hong Kong
HKG
Jakarta
CGK
430
Taipei
TPE
Seoul
ICN
798
Jakarta
CGK
Hong Kong
HKG
912
Manila
MNL
Hong Kong
HKG
450
Taipei
TPE
Tokyo
NRT
913
Hong Kong
HKG
Manila
MNL
806
Hong Kong
HKG
Chicago
ORD
565
Osaka
KIX
Taipei
TPE
807
Chicago
ORD
Hong Kong
HKG
564
Taipei
TPE
Osaka
KIX
712
Bangkok
BKK
Hong Kong
HKG
712
Singapore
SIN
Bangkok
BKK
418
Hong Kong
HKG
Seoul
ICN
717
Bangkok
BKK
Singapore
SIN
698
New Delhi
DEL
Hong Kong
HKG
421
Seoul
ICN
Taipei
TPE
419
Seoul
ICN
Hong Kong
HKG
922
Cebu City
CEB
Hong Kong
HKG
921
Hong Kong
HKG
Cebu City
CEB
721
Hong Kong
HKG
Ho Chi Minh City
SGN
772
Ho Chi Minh City
SGN
Hong Kong
HKG
532
Hong Kong
HKG
Nagoya
NGO
632
Chennai
MAA
Hong Kong
HKG
780
Surabaya
SUB
Hong Kong
HKG
539
Nagoya
NGO
Hong Kong
HKG
695
Hong Kong
HKG
New Delhi
DEL
631
Hong Kong
HKG
Chennai
MAA
581
Sapporo
CTS
Hong Kong
HKG
580
Hong Kong
HKG
Sapporo
CTS
749
Hong Kong
HKG
Johannesburg
JNB
748
Johannesburg
JNB
Hong Kong
HKG
784
Denpasar
DPS
Hong Kong
HKG
785
Hong Kong
HKG
Denpasar
DPS
Top airports served by Cathay Pacific
- Hong Kong Intl Airport (HKG)
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Singapore Changi Airport (SIN)
- Manila Ninoy Aquino Intl Airport (MNL)
- Tokyo Narita Airport (NRT)
- Seoul Incheon Intl Airport (ICN)
- Osaka Kansai Intl Airport (KIX)
- London Heathrow Airport (LHR)
- New York John F Kennedy Intl Airport (JFK)
- Sydney Kingsford Smith Airport (SYD)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Vancouver Intl Airport (YVR)
- Beijing Capital Airport (PEK)
- Shanghai Pu Dong Airport (PVG)
Cathay Pacific contact information
- CX IATA code
- +1 800 233 2742 Call
- cathaypacific.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.