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Cons: Other passengers were drinking a lot of beer and congregating in the aisles and being loud and disturbing.

Pros: Great in flight service

Pros: Great in flight service

Pros: Crew were great.

Cons: Again late boarding meant a late take off.

Pros: Crew were amazing- coffee was amazing- comfortable seats a delight

Pros: Great in flight service

Pros: Amazing crew friendly entertaining kind a great airline

Cons: Other passengers were drinking a lot of beer and congregating in the aisles and being loud and disturbing.

Pros: Crew were great.

Cons: Again late boarding meant a late take off.

Pros: Crew were amazing- coffee was amazing- comfortable seats a delight

Pros: Amazing crew friendly entertaining kind a great airline

Pros: The original price

Cons: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Pros: Great in flight service

Pros: Price was good

Cons: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Pros: Amazing crew friendly entertaining kind a great airline

Pros: Great in flight service

Pros: Crew were great.

Cons: Again late boarding meant a late take off.

Cons: Other passengers were drinking a lot of beer and congregating in the aisles and being loud and disturbing.

Pros: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.

Cons: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.

Pros: The original price

Cons: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: No idea why BA charge for food and drink - budget airline trait

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Pros: Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew.

Cons: Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Usual faultless KLM experience

Cons: Nothing.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Cons: There was nothing that could be better - it was 110% perfect already

Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Cons: Lost of deposited money to tea nsportation due to delay plane arrival

Pros: Great service.

Cons: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.