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Cons: The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight.

Cons: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal

Pros: Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay

Cons: 2 hour delay...and once in seat it was too hot with traffic of planes in front of us.

Pros: The fight was very professionally carried out.

Cons: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Cons: Crew skipped our isle for drinks, couldn’t be bothered to come back. Didn’t respond to call lights. Flight was overcrowded, poor guy behind me couldn’t even fit in his seat, had to keep his legs in the aisle and fold them in ever time someone went by.

Pros: Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us.

Pros: Partial the crew.

Cons: Change the management. Worst customer service ever.

Pros: Food OK, seating OK, crew professional.

Cons: Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass.

Pros: Crew was nice and pleasant

Cons: Flight very late

Cons: Not being 1 hour late

Cons: The plane is so old..,

Cons: Crew members in Amsterdam were very rude and disrespectful

Cons: Really hard to get boarding passes online

Cons: We had a short delay

Pros: The entertainment options were great.

Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Pros: Everything! The service was exceptional!

Cons: Late flight. Unacceptable

Cons: delays, delays yuck

Pros: Nice plane, good service and pilots, great landing - no issues at all.

Cons: We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself.

Pros: Quick flight

Cons: Organization of entry gates. Sat in the plane for about 30 min after landing.

Pros: Delta service is amazing

Cons: sat on the tarmac for 3 hours because the pilot was late.

Pros: The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks.

Cons: Nothing, Delta is the best!

Pros: Everything.

Cons: Nothing.

Cons: Hotel for passengers

Cons: Is amazing

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Pros: The crew was amazing

Cons: Great job

Cons: The entertainment system broke down and the flight attendants seemed sassy

Cons: Crowded and no food

Cons: Flight was delayed 1 hour. We still managed to make our scheduled rendezvous.

Pros: Premium economy service and seat.

Cons: Nothing significant

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Cons: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Pros: Crew was extremely friendly

Cons: Cleaner window

Cons: Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew.

Pros: The crew was friendly. The seating was ok but dirty floors

Pros: Aircraft and crew

Cons: Food

Pros: Excellent seats, excellent and friendly service:)

Pros: amazing

Pros: Premium economy service and seat.

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Pros: Easy to buy

Cons: Long delay

Cons: There was no inflight entertainment screen. Would have liked one on a 4-hour flight.

Pros: very nice crew

Cons: my baggage was lost

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Cons: Not being 1 hour late

Cons: Fix the damn KIOSKS at Vienna!

Cons: The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight.

Cons: Less legroom than other airlines but have never flown to South America before

Pros: Crew was really nice.

Cons: My first flight was delay because of that I lost my second flight.

Pros: Quick flight

Cons: Organization of entry gates. Sat in the plane for about 30 min after landing.

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: Lounges are good

Cons: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Cons: Please provide enough blankets. The canin was cold!!!

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Cons: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Pros: The crew was amazing

Cons: Great job

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: The crew at HYD airport is good people.

Pros: the crew was attentive.

Cons: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Cons: complimentary water needed

Cons: T5 needs many more drinking fountains.

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster