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Cons: Bigger plane.

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Pros: In flight entertainment

Cons: Food provided, other than snacks, would be a plus

Pros: short flight

Cons: noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :(

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster

Pros: It was incredibly quick!

Pros: The crue was great. Food was great

Cons: Travelled business class and was ace experience

Cons: Not being 1 hour late

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Partial the crew.

Cons: Change the management. Worst customer service ever.

Pros: Nothing

Cons: The flight was cancelled. Ground staff at Montreal were far from helpful. They kept saying “Call customer service.” and never offered any help/assistance for rebooking and finding a hotel room.

Cons: BOTH OF MY CHECKED IN LUGGAGE WERE LOST

Cons: flight delayed by several hours

Pros: From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays.

Cons: Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing.

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: Flight crew was on top of things. Flight was smooth and ontime.

Cons: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets

Cons: Boarding

Pros: Crew excellent...seats small and not too comfortable for business class.

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: amazing

Cons: There was no entertainment available.

Cons: Crew on the ground was very rude

Pros: Great food and friendly crew.

Cons: Seatback system was old and not very functional.

Pros: The schedule and timing

Cons: The airport, some of the crew, the aircraft seats, the entertainment system

Pros: The AA staff was incredibly nice to us. The facilities our check in at DCA that got us on faster and the staff at CLT very nicely got us on to an earlier flight. They were awesome!

Cons: The entertainment options are great but the interface is annoying and difficult to use. -connecting to the WiFi was wonky -working between the apps and browser page was annoying -rewind/fast forward controls overly sensitive

Pros: Crew

Cons: N/A

Pros: Crew was full of older agitated staff. The black woman with curly hair was very nice, and friendly.

Pros: As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks.

Cons: In stead of Anadklujet could be THY :))

Pros: Seat was not comfortable

Cons: Seats

Pros: The service is amazing .. the crew took care of us well.

Cons: Not much .. its a comfortable short flight.

Pros: They were helpful

Cons: The entertainment services on the plane

Cons: Food

Pros: everything

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Cons: Great flight but old regional jet

Cons: Food

Pros: Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay

Cons: 2 hour delay...and once in seat it was too hot with traffic of planes in front of us.

Pros: Crew was great

Cons: All was great

Pros: We got earlier than expected to our destination

Cons: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people

Cons: Fix the damn KIOSKS at Vienna!

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Very professional

Cons: Lost luggage

Cons: I congratulate the KLM crew!

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Pros: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Cons: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Excellent crew and clean aircraft

Cons: sat on the tarmac for 3 hours because the pilot was late.

Cons: Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew.

Pros: the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting.

Cons: once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane.

Cons: Crowded and no food

Pros: Entertainment was good. Ground attendant at LAX was helpful and understanding at least...

Cons: Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev....

Pros: Great crew, prompt take-off and boarding / de-planing

Cons: Seats were dated and uncomfortable

Pros: Great service

Cons: Wifi was spotty

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Pros: The crew was good, very helpful.

Cons: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Pros: The crew was amazing

Cons: Great job

Pros: Crew were helpful and friendly, but not as good as SAS.

Cons: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Cons: Everything was OK

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Excellent crew, good food & movie selection.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: Bigger plane.

Cons: delays, delays yuck

Pros: Crew was great

Cons: All was great

Cons: Delay on flight and providing beverages while waiting for 6 hours

Cons: No entertainment. Food was bad.

Pros: Crew was very nice and responsive.

Cons: The flight was so hot. No personal air controls. Economy was horribly small.

Pros: Crew was great. Phenomenal even.

Cons: Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me...

Pros: Crew was very accommodating.

Cons: Flight was overbooked which caused an hour delay.

Pros: The crew was the best

Cons: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience

Pros: nothing

Cons: very rude staff. I think what they do is illegal. they lie to customers and advertise wrong information. I wish i had the time to take them to court.

Pros: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Cons: Boarding could be a little bit more organized