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Cons: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Pros: "Nothing"
Cons: "Food and personnel attitude."

Cons: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."

Cons: "The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me."

Pros: "The crew was very attentive"
Cons: "Food and seat comfort"

Cons: "The check in process is terrible and very inefficient."

Pros: "The crew was nice."
Cons: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Cons: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."

Cons: "Toilets were REALLY dirty"

Pros: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Cons: "Send emails reminders to offer web check in."

Cons: "Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection"

Cons: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Pros: "overall good flight"
Cons: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"

Pros: "Al the devices provided"

Pros: "We arrived on time!"
Cons: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Pros: "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Cons: "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."

Pros: "Nothing"
Cons: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Pros: "The flight was short and smooth."
Cons: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."

Cons: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Pros: "The movies and the leg room seemed better then normal"

Pros: "Flight left on time"
Cons: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"

Pros: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Cons: "Iberia charges for everything in in-flight service (even soft drinks)."

Pros: "Very friendly"
Cons: "Food"

Pros: "Extremely comfortable and was served lots of delicious food"
Cons: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."

Pros: "Nothing"
Cons: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Pros: "Landed in foggy night. Crew fantastic. On time. Cabin clean"

Cons: "There were delays at Heathrow due to fog. Rather then backing up all planes by an hour or so, BA gave our plane away. We experienced a 6 plus hour delay. So after flying for nine hours from the U.S. overnight to London, we had to sit around the airport, while watching other planes take off on time. We got in so late to Madrid that our hotel room that we reserved months earlier was given away. After being awake for over 24 hours we had to walk around Madrid at 11:00 pm at night, looking for someplace to lay our weary heads."

Pros: "Good short flight, we even arrived earlier at Bilbao."
Cons: "No food or drink."

Pros: "Dinner was good. Sandwiches and breakfast are just bread"
Cons: "Crew could pretend to be nicer"

Cons: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Pros: "The flight was quick."
Cons: "It was incredibly close."

Cons: "I didn't have any video for over two hours. I had to speak to 4 different crew members to get them to reset my monitor. They were not very friendly."

Pros: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Cons: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."

Cons: "2 of our bags didn't arrive to Beirut"

Pros: "It was short."
Cons: "Staff was not attentive to customers needs."

Pros: "It was nice and cool inside the plane."
Cons: "It was several empty seats available and wasnt offered the those who were crammed in the middle Isles."

Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Pros: "Food, comfort, crew stand out. Check in very quick and efficient. Everyone helpful."
Cons: "Unable to get to connecting flight in time available - this itinerary should not be sold. wasted 4 hours in Madrid and my ride in Jerez wasted time also. Many people from my flight and others were in the same position."

Pros: "The entertainment was good when it was working"
Cons: "Service was horrible. Announcements were not being made adding to confusion in the cabin"

Pros: "Fast check in"

Pros: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Cons: "Nothing."

Pros: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"

Pros: "on time, nothing stands out"
Cons: "couldn`t choose my seat"

Cons: "Waiting for luggage at JFK."

Pros: "Standard EU flight, on time"
Cons: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."

Pros: "The attendants/crew were kind and efficient"
Cons: "worst seat on the plane. Off center from the isle. Off center tv. drop down table not available due to interference with service carts. Bumped into often by everyone that passes. Next to the bathrooms. 8+ hours of extraordinarily uncomfortable travel. I am 5'4 110 and fit easily in small spaces"

Pros: "Service was good... Overall it was pretty good"
Cons: "The seats didnt have individual a/c and it was kinda hot... Also the ligjts were not individual"

Pros: "Great entertainment set, neat reclining seats and nice crew."
Cons: "Plane departed early effectively leaving my luggage and vacation. Why did we leave gate 10 minutes early?"

Pros: "The fact I got home."
Cons: "There was around a 6 hour delay and we had very little info as to what was happening next."

Pros: "Good flight. Out baggage didn’t make the flight, but the Irish crew brought our luggage to us in our next town so we didn’t have to go back to Dublin to get it! Super nice!"

Pros: "After not letting us on the flight, they airline re-routed us, which ended up working out well. they were patient and reassuring when doing so."
Cons: "Our Hamburg flight was 10-15 mins late. We arrived at the gate for our next leg to find the doors locked 10 mins before flight departure. They knew we were on a connector that was late but just bumped us off."

Pros: "Good meals and crew was nice"
Cons: "Seats seem more cramped than usual. They also feel flimsy, since half of the seat backs around me reclined when passengers don’t even press the button."

Pros: "Crew had a good sense of humor"
Cons: "Don’t lose the luggage."

Pros: "Comfort was pretty good"
Cons: "Food, Crew behavior and entertainment"

Cons: "Nothing"

Pros: "Everything was on time. I got an aisle seat and I didn't have to pay the ridiculous online fee. Crew were great. Lots of great movies to watch. Free beer and wine. Didn't lose my bag, made my connection which was tight. Very happy."

Pros: "Had a full row to myself, great service, and decent food. The ice cream was a bonus! Even though we took off later, we got back on time."
Cons: "Slight delays in taking off but I understand this was not the airline’s fault."

Cons: "See above"

Pros: "Non stop. Easy boarding and de-planing. Good food"
Cons: "I am claustrophobic and the only opportunity I had to select a seat was when I checked in 24 hrs before the flight. The only aisle seat left was in the back row of the plane. Between the person in front of me fully reclining their seat and my inability to fully recline my own seat (airplane design) and with pepole standing in the aisles waiting for the toilets - I was very uncomfortable for most of the flight. United also had problems with their entertainment system so for an 8 hour long flight, there was much room for improvement."

Pros: "Quick and easy"
Cons: "Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it.."

Pros: "Flight delayed overnight, no compensation from United as no crew available after weather delay"
Cons: "United would not give any compensation for overnight delays as a disabled person very uncomfortable trip"

Pros: "The flight was on time and I had plenty of leg room in Economy Plus."
Cons: "Too many crying babies and children. (Flights need a section for young children and infants.) I can handle a 2 hour flight, but not 7+ hours of constant noise) The chicken curry rice was not cooked all the way and the food was lukewarm."

Pros: "We had the most wonderful, friendly crew ever! They came around with good and drink many, many times! Such a pleasant and enjoyable experience!"

Pros: "I was impressed by the food. Tasty and plenty of tea and coffee."
Cons: "They made a big deal at the gate about downloading the United App to be able to watch free movies. The WiFi didn’t work at all for me and others near me. I did see a couple of people watching movies, so it’s possible some folks were able to get a good connection. Good thing I had my kindle! Also, my bag and the bags of a few other people didn’t come through after UA22. There was a woman working at the computer at baggage claim #5 (I didn’t get her name) who called and radioed people regarding our missing luggage. It eventually showed up, but we were all getting very nervous because of the long delay. Thanks to that woman, it all turned out fine."

Pros: "Not a lot of positive to say"
Cons: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."

Pros: "Great selection of movies; on time departure and arrival much appreciated."
Cons: "Food was poor"

Pros: "They staff was friendly and they boarded efficiently."
Cons: "The worst part of the flight was the fact that they have redesigned their planes. They have put the seats even closer together and their new seats are horribly uncomfortable. The seats are made out of a hard molded plastic. There is no give and they don’t form to you back at all. Their comfort level I would rank at a zero! I had thought they may not be bad for a domestic flight as mine was international, however, I also had them for a domestic and they were equally uncomfortable. I will be checking off of United on my next flight as I can not sit in a seat this uncomfortable ever again! Try again United!!! #UnitedSeatsUncomfortable, #HorridSeats,"

Pros: "Cheapest flight I could find"
Cons: "No in flight entertainment. My Screen was broken and flight attendants did not fix it so I spent the entire flight in silence"

Pros: "The flight was almost empty so I had 3 seats to myself"

Pros: "The Way the customer service guy, Derek, handled the situation in Denver, CO, was excellent I'd really give him a star, went above and beyond my expectations. Put me on the next flight and gave me a food voucher."
Cons: "The first flight got delayed, was supposed to work night shift, was late, had to call in sick, and not sure what my manager will do after this."

Pros: "The movies were good - glad it was free and nice selection"
Cons: "US Pre-clearance in Dublin was ridiculous. I don't know what else to say about it. They were even holding us going down the escalator to the actual screening part. It was just one crazy queue to another. Will definitely make me think about ever going through Dublin again."

Pros: "Nothing."
Cons: "We had to fly from Chicago to Atlanta then watch to delta just to get to Portland. Unbelievable."

Cons: "."

Pros: "I thought the in flight entertainment was great, the food was decent, and the seats were comfortable."
Cons: "The whole cabin was way too cold from the beginning and never got warmer. The landing also left a bit to be desired, there was no apparent reason for the rocky landing, and I was left feeling nauseous for over an hour after."

Pros: "Departure on time, arrival early! No problems at all."

Pros: "Boarding was great and the in flight food and beverages were great. The choice of entertainment was awesome."
Cons: "Nothing"

Pros: "United is old school &, I'd forgotten what that meant. The crew was nice, the flight itself was fine, a bit bumpy, but that's weather, not the pilot. The in flight entertainment was good, and had many choices."
Cons: "One tiny bag of snacks, paying for Wi-Fi so I could get work done? Sitting in a seat that wouldn't tip back correctly (that I upgraded to the night before +$109)"

Cons: "I bought tickets for a Lufthansa flight with a Lufthansa flight number and confirmation notice, only to wait in line to find that it was a United flight and United didn't list the baby's ticket number that was in the Lufthansa confirmation! lost an hour resolving ticket issues. When I pay for Lufthansa tickets, I expect to have a Lufthansa flight with their great service."

Pros: "The stewertesses were very kind."
Cons: "One of the united crew men threw my luggage around and and actually caused severe damage to my items inside and on the exterior. He had actually broke my luggage from rough use and being thrown around. I will never fly united again."

Cons: "The flight was delayed over an hour. Caused me to miss my connection in Newark and delayed getting to Charlotte."

Pros: "Everything was great but my tv monitor was broken"

Pros: "Great flight. Flight attendants were great"

Pros: "wasn't lufthansa, I purchased a Lufthansa ticket but was really a United flight. very cramped seats. bad food, and service. the person next to me fell asleep and when he woke they had taken the food off his tray table, he then went back to ask for food and they rudely said no. there were tv's so that is a plus. will be more careful booking next time"

Pros: "Flight attendants were very nice. I enjoyed the movies"
Cons: "I could not choose my seat and ended up in a middle seat. Not my preference! The sandwich was on a stale roll with almost no turkey or cheese in it."

Pros: "The pilots did a great job!"

Cons: "Connecting flight Delayed 8hrs. Missed flight"

Pros: "On time; very attentive flight crew"

Pros: "the boarding was easy, the crew was nice and attentive and brought plenty of water. WiFi worked much better than other flights."
Cons: "the food was not very good and the seats were not very comfortable"

Pros: "From Chicago to Atlanta my flight was great! It was much more spacious and just an overall enjoyable trip."
Cons: "My flight from Atlanta to Chicago was limited in space, uncomfortable, and overall not the best."

Pros: "Friendly crew and easy boarding."
Cons: "No inflight entertainment due to the fact I didn't have the United Airways app."

Cons: "That all entertainment options had to be paid for and nothing was included."

Pros: "entertainment and food"

Cons: "The food was not really edible on this flight. The seats are also quite uncomfortable- I'm not a particularly large person, and yet they were uncomfortably stiff."

Pros: "good food, free beer, good seat back screens"
Cons: "757s are cramped for a transatlantic flight"

Pros: "Crew was nice and friendly."

Cons: "Both flights were delayed a very long time!"

Pros: "Really efficient ground crew in Dublin who walked through the line at Dublin with ipads scanning passports and explaining that we would be going through customs in Dublin. food was decent, wine and beer were complimentary on the flight."
Cons: "Entertainment system had issues, son's seat had no window cover"

Cons: "Had to reschedule my flight due to delay. The non English speaking ua agent put me on stand by at another airport without me knowing it"

Cons: "Went like clockwork."