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The seat in front of me seemed to have extra reclining, which made my seat tighter. I couldn’t see my movie properly when the other passenger was reclined. Food was OK, but there was a long period without food, considering it was a day time long flight.

Our flight delayed, due to the incoming flight arriving late from Paris. AF caused us to miss our connecting flight, also booked through Air France directly. They couldn't accommodate us until later that night, and we had to be in AMS earlier than that. They won't do anything else to help us and wanted to charge us more money to rebook us too. Not great service, since it was all their fault.

The check-in at the airport was smooth and helpful. There was a delay due to some issue. The good regular but the staff very attentive.

Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.

Seats! The eternal problem in economy. They are like stones!!

I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.

Everything is good except the seats are tightened no rooms for the legs,

The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.

The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.

They lost my bag and I still have not received it

The seats are so close that you have 0 room to move. Not acceptable for an 11 hour flight.

Easy process you definitely need 3 hours to get on board from Fuminchino airport

Very quick flight, efficient boarding, and clear and thorough instructions and attention from staff.

Amazing, not too crowded, great temp and the meal was good

The crew was good. The flight was not overly crowded so we had some additional space.

First time flying airline. Great experience. Clean plane, comfortable seating, great service.

They lost my bag so that is unfortunate.. still waiting for it

The delay was very discouraging--- having to wait in the airport during the heat wave after a long flight from the US was a challenge.

No entertained. food and beverages were not complimentary. they lost my checked luggage which made my 10 day vacation unpleasant.

I would face like to have more selections for entertainments overall it was very good. .