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Pros: The crew is nice

Cons: Boarding was horrible.

Cons: Delayed flight ruined it.

Cons: Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now.

Pros: Entertainment selection was nice.

Cons: Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short.

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Pros: British airways, does what it says on the tin.

Cons: If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Pros: Service by the ANA crew was excellent

Cons: Comfort

Pros: The business seats were comfortable & our service excellent

Pros: The price for flight was great. Layover was perfectly timed and didn’t have to wait long before boarding.

Pros: On time & well organized

Cons: All good. Average service, or lack thereof, for American carrier

Pros: Passengers are not polite.

Pros: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Pros: Air crew was super and seats comfortable

Cons: Everything was super thank you

Cons: Leg space is horrible!

Pros: All great!

Cons: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Cons: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Pros: The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Cons: There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Cons: The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight.

Cons: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Pros: Stewardesses were so kind and friendly on this flight, it was a very positive experience.

Pros: very nice crew

Cons: my baggage was lost

Cons: The plane is so old..,

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: Still don’t have my luggage yet

Cons: Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!

Pros: Stewardesses were so kind and friendly on this flight, it was a very positive experience.

Cons: Not being delayed so much on an already very late flight.

Cons: More leg room in economy class seating. Very little recline of seats. It is torture flying on a Boeing 777 for 8 hours in economy.

Pros: The crew was amazing. They left snacks and drinks out in between service.

Pros: Crew was great. Peppy and kind.

Cons: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Pros: Taking off on time. Good service and helpful from all the stuff.

Cons: Keep it like that

Cons: My luggage is lost

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: Everything works and quick to get to destination.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: Could be better, say, like with Singapore Airlines..

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Cons: Boarding process could have been smoother

Pros: Everything

Cons: None

Pros: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Cons: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Pros: Delay was for 30 min

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Cons: They ran out of food by the time they got to the back of the plane.

Pros: Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes

Cons: Do not put your connecting flights one terminal miles away from the other terminal

Pros: None

Cons: Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now.

Pros: The crew.

Cons: The time between flights.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better