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Pros: The crew was really good

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Cons: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Pros: Flying these days is as bad as it gets. We made it, that is what I liked.

Cons: Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others.

Pros: I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began.

Cons: The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!

Pros: The entertainment was ok.

Cons: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif

Pros: The crew was polite

Cons: A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland

Pros: I managed to get on an earlier flight with a standby ticket.

Cons: First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense.

Pros: A staff of 2 attendants on a crowded A 321 is minimal, not optimal

Pros: Meal surprisingly good. Crew friendly, professional, and efficient.

Cons: Small seats 4 abreast--too close for any comfort for transatlantic flight. Would not fly this particular airplane again if possible.

Cons: Was delayed several hours, had to change crews in Vancouver, and landed in Toronto long after my connecting flight had already left. Instead of being Boston at 7pm, I got back at 11am the next day

Pros: Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special

Cons: Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok

Pros: Crew was absolutely amazing!

Cons: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

Pros: Courteous crew.

Cons: Roomier

Pros: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Cons: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Pros: The crew were really friendly and made sure we were looked after.

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: The crew was good and the food from Frankfurt to Abuja was good

Cons: The layover time was extremely too long and would even be longer during my return

Cons: The plane is so old..,

Pros: Excellent crew, good food & movie selection.

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: Friendly crew

Cons: Can’t think of anything

Cons: Better allergy aware food.

Pros: 48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again

Pros: They were awesome

Cons: Nothing I was at my best on the best airline and crew

Pros: The flight was on time, with no unanticipated problems.

Cons: Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago.

Pros: Entertainmet

Cons: Food and rounds for drinks

Pros: Nothing

Cons: Everything

Pros: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Cons: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Cons: Flight got cancelled

Pros: Just as I expected. And I made my last connection easily.

Pros: Slow service.

Cons: Better communication!

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Lounges are good

Cons: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Cons: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Pros: Yes

Cons: Nothing except the airport

Cons: Cramped seats, rude flight attendant

Pros: The flight was on time, with no unanticipated problems.

Cons: Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago.

Pros: Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay

Cons: 2 hour delay...and once in seat it was too hot with traffic of planes in front of us.

Cons: delays, delays yuck

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Cons: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Cons: Flight delayed and I missed connection

Pros: The crew were really friendly and made sure we were looked after.

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: The crew were professional and courteous

Cons: Nothing, as it’s a short flight!

Pros: The crew was amazing. The food was good

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Cons: Not being 1 hour late

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Cons: Everything was OK

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: It was incredibly quick!

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Cons: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Pros: The crue was great. Food was great