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Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Boarding process..

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Cons: Advertised October Pink products but did not have them for breast cancer support

Cons: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Pros: Crew were very nice and accommodating. Chocolate always appreciated!

Cons: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Pros: Taking off on time. Good service and helpful from all the stuff.

Cons: Keep it like that

Pros: The flight was on time and fairly clean.

Cons: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Cons: Not losing my luggage

Pros: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Pros: The crew was amazing. The food was good

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: Missed connecting flight because of late plane.

Cons: To be in the plane instead of being placed on standby.

Cons: Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Cons: Movie selections, healthy snacks/food

Cons: Still don’t have my luggage yet

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: Crew was friendly, food was good

Cons: Entertainment was broken in one of our seats, the seats were not comfortable

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Pros: Very attentive and engaging crew.

Cons: really nothing!

Pros: Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late.

Cons: The internet was hard to connect to and the gogo options aren’t totally clear.

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Cons: Food.

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: Plane was late, food terrible, wifi broken.

Cons: Food is awful if you compare with other major airlines products. Very old plane

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Cons: Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate.

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Cons: Food.

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Cons: Tv wasn't operating correctly

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Cons: When its rain we shouldn’t walk to the air plain

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Food

Cons: Checking in was a disaster. Took a long time. Lady wasn’t sure if we were going to embark as my son has two surnames. Ticket was matching middle and last name. She had to consult her superior that in front of us sayid it would be ok. Even after that She was challenging him. At the end it was all good. She had a very bad attitude.

Pros: Customer service won't answer the phone

Cons: Customer service could answer the phone

Pros: Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!

Cons: I have given reviews on so many occasions to improve the airline but nothing got better

Pros: hilarious crew and they were very helpful

Cons: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Pros: It was great.

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: Crew was great

Cons: Nothing