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Pros: Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;

Pros: Speed of boarding and disembarking. Comfortable seats.

Cons: Slight delay

Pros: The crew was amazing.The seats weren't bad but not super comfortable.

Cons: The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell

Pros: Not much it’s a very regular flight

Cons: Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase

Cons: They lost my luggage :(

Pros: Very little

Cons: Flight was very crowded. Flight crew kept bumping into my seat and never apologized

Pros: Crew was nice movie selection was good.

Cons: Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate.

Pros: The crew

Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Pros: On time, kind crew

Cons: Bigger seats

Pros: Crew was not friendly and gathered in the rear galley complaining about their job and customers. The seat was not comfortable at all.

Pros: Crew was great and helpful

Cons: Better weather

Pros: Wonderful and on-time!

Pros: Great staff!

Cons: Nothing

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

Cons: Attendee is very rude.

Cons: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a

Pros: The crew on the jet were fine. The entertainment was good too.

Cons: The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified.

Cons: They ran out of vegetarian options so I only could have salad, bread and butter

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Pros: The flight itself was fine.

Cons: We waited in the plane on the tarmac for 3-1/2 hours waiting for the plane to be de-iced before take-off. I understand that there is nothing Lufthansa can do about the weather, but they (or the Munich airport) need to have more de-icing machines. It is ridiculous to have to wait that long.

Pros: The service

Cons: The service and attitude

Pros: The food was great. The service is excellent. Swiss Air gets an A+.

Pros: Punctual modern aircraft.

Cons: The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed

Pros: Responsive excellent crew.

Cons: Long waits to get to the bathroom. Plane dated.

Cons: My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag.

Cons: Incoming flight delayed so late departure

Pros: The safety video.

Cons: Cleanless, dont charge people to change seats when the flight is not super busy....

Pros: Crew was very accommodating, seats were comfortable

Cons: everything was good

Pros: Crew's hospitality, good music, good destination material, terminal info, good system overall

Cons: Less legroom, storage space, bad food, few movie options.

Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it

Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Pros: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.

Cons: Transfer point needs upgrade.

Cons: Brussels Air ticketed the flight but apparently restricted the weight of bag to 50 pounds, couldn’ Even pay extra for the 65 pound bag. Co-share United Airlines was completely unhelpful!!

Pros: Ues

Cons: Delay for 3 hours

Pros: It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel

Cons: Incoming flight delayed so late departure

Cons: Be on time.

Cons: It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst

Pros: Can’t complain having a whole row for myself in such a long flight and amazing crew

Cons: The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port

Pros: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Cons: No downsides at all

Cons: Need more leg room!!! Larger meals needed.

Pros: Flight duration

Cons: Very stingy with the drinks Cramped seats

Pros: Flight was smooth, arrived early..crew was prompt and courteous.

Pros: Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure

Cons: Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced.

Pros: Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever

Cons: The seats could recline. On a top tier airline I expect comfortable seating that declines for the price

Pros: Smooth flying

Cons: Choice of movies

Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!

Pros: I will recommend to my friends and families.

Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Pros: i liked crew's attitudes.

Cons: n/a

Cons: We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!

Pros: I was the only on 3 row seats and slept 5 hours

Cons: My trip was longer than 15 hours. I bought it under 10 hours

Pros: I liked crew's friendly attitudes.

Cons: n/a