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Cons: Flight was unable to land in Vancouver due to aircraft problem, and diverted to Seattle. Spent the night there; still waiting to get back the next morning. Serious disruption of business day for my wife and me as a result.

Pros: hilarious crew and they were very helpful

Cons: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Cons: Nothing

Cons: Be on time.

Cons: The person next to me was x and overflowing onto my area and leaning on me through the flight

Pros: Good seat

Cons: Delayed flight

Cons: Very late

Pros: The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep

Pros: Boarding was very efficient. Flight attendants were helpful and kind and seemed to care.

Cons: We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo.

Cons: The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time.

Cons: Provide earphones or headphones

Pros: Food was decent. Entertainment was decent.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Cons: The plane is so old..,

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Cons: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Pros: Everything ran on time.

Pros: Very nice crew

Cons: The boarding process, better seats, outdated entertainment system, & slow Baggage delivery .

Pros: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Cons: She could have informed me they where no longer available.

Pros: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded

Cons: Upgrade passengers that you make late.

Pros: Comfortable and Clean

Pros: Crew was amazing people

Pros: The airplane seats and entertainment were 150% bettter than American

Cons: The check in area felt cramped, understaffed and like a 4th rate airline

Pros: Pretty much everything

Cons: Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up

Cons: Poor communication on delays. No wifi. No service. Couldn’t use lavatory.

Pros: Nice helpful crew, plane was clean, arrived ahead of schedule

Cons: Nothing much

Pros: Food was great

Cons: Smoothly flight

Pros: Meal/drink service excellent, friendly crew.

Cons: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Pros: I booked an aisle seat and they did not honour it at checking

Cons: Everything.

Cons: In-flight entertainment had technical issues.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Great airline

Pros: The crew was informative

Cons: Inflight sandwiches

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Flight left on time and arrived in Lyon early. Crew was attentive.

Cons: Seat wouldn't go back.

Pros: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers

Cons: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area

Cons: I could not check in online and BA is not available on the kiosk in the airport.

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Yes

Cons: Best airline

Pros: Nothing

Cons: Everything.

Cons: The entertainment

Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.

Pros: Food was decent. Entertainment was decent.

Pros: Entertainment selection was nice.

Pros: Flight was on time out of JFK, and quick and easy to board. We took off on time and landed 30 minutes early. This is was a great trip, and I love Delta.

Pros: It was super

Pros: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Cons: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Pros: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Cons: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Pros: Crew was attentive. Timings were spot on.

Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy.

Cons: Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable.

Cons: Nothing

Pros: The seat cushion had no support. I felt like i was sitting on seat supports

Cons: Thicker seat cushion would be more comfortable.

Pros: None

Cons: Non3