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Pros: Great crew

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Cons: Things were very scratched

Pros: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Cons: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Cons: Crew could have been more interested. Seat could have reclined and gone upright properly.

Pros: The crew was good

Cons: I didn’t like how I prepaid for my window seat & ended up with a different seat in the middle

Cons: The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight.

Cons: Late - again!

Pros: Nothing

Cons: They canceled the flight

Pros: Nothing

Cons: If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen

Pros: On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home

Pros: Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A.

Cons: Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly beau.polley0@gmail.com

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Cons: Not being 1 hour late

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Pros: Good connection in London, very fast.

Cons: It was really very cold in the BA to London flight.

Pros: Extremely nice crew!

Cons: Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room

Pros: Nothing

Cons: The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening.

Cons: The food was fantastic also the crew.

Pros: Great crew. Thanks Kizel

Pros: NA

Cons: The flight did not wait for me due to the 1st flight delay.

Pros: Not much

Cons: Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want.

Cons: Timeliness

Pros: The crew was okay. The seat was good.

Cons: Better service but the flight was great.

Cons: On tome flight

Pros: The crew were very friendly and caring and really on top of things.

Cons: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Pros: Not and horrible waited for 10hour before we board the last journey

Cons: Is horrible will not use kayak again we want to change the flight we were told not changeable

Pros: Nothing special.

Cons: The seats are awful.

Cons: The food

Pros: The food included veal.

Cons: Departure was 1 hour delayed.

Pros: Good seat

Cons: Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers...

Pros: Great crew who tried to address my broken in seat entertainment.

Cons: My inseat entertainment could have worked.

Cons: Seats too close when leaning back

Pros: I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different

Cons: More snacks maybe lackerli

Pros: Crew, food, boarding, service

Cons: Very tight seats. Not enough of leg room

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Very friendly crew and on time with no problems.

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Cons: Took 45 minutes to get through Calgary security, long line ups

Pros: We were boarding with one person in a wheelchair. They were extremely helpful and understanding.

Cons: All was perfect

Pros: Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes).

Cons: Good flight

Pros: Seats were ok. Crew was friendly, attentive and communicative.

Cons: Not much in terms of entertainment

Pros: The crew was good

Cons: The entertainment on the plane should be upgraded and wifi should be provided

Pros: Very nice crew

Cons: The food

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Pros: DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly.

Cons: Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets.

Cons: Food was poor. Movie options limited and the software frequently froze and needed rebooting.

Pros: The crew was very nice and efficient, even though there seem to be only two of them.

Cons: Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight.

Pros: The crew was okay. The seat was good.

Cons: Better service but the flight was great.

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: Problems with the emergency lightning caused the flight to depart two hours late

Cons: More drinks, snacks

Pros: yes

Cons: eat

Pros: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.

Cons: More leg room, when the people in front laid back their seat, it was crowded.