Las Vegas hotels

Pros: The room was well decorated and the beds were very comfortable

Cons: The quality of the experience and service was poor. The staff was poorly trained-- it definitely did not feel like four seasons level service. I later learned that it is a franchise and they operate quite differently from the other hotels.

Pros: Non-gaming hotel meant no exposure to smoke filled casinos during check-in or for lunch/dinner. Extremely friendly staff cognizant of our visit to celebrate my boyfriend's birthday. They sent up a sweet birthday dessert. Accommodating with non-allergic pillows and duvet.

Cons: Surprised no chocolate with turn down service and no slippers as well.

Pros: I like the simple process of checking into the Four Seasons in Las Vegas. No forced march through a smoke filled casino. Staff was fantastic.

Pros: The room was great and the entire hotel staff was awesome!

Cons: Dinner at Charlie Palmer Steakhouse was HORRIBLE.

Pros: The hotel was quiet - much quieter than Mandalay Bay, which is what we were looking for. The room was very nice and very clean. Staff was friendly and helpful. Overall a very pleasant stay at the Four Seasons!

Cons: Nothing!

Pros: Good location, comfy beds. A bit of a nice departure from Casinos, and partitioned away from Mandalay, which it shares a building with.

Cons: It's kind of like everything else in Vegas...a cheaper facade of the real thing. Staff isn't engaged like at other Four Seasons, dirty common areas (room was immaculate), and things just aren't quite "on point" for a place of this caliber.

Pros: Elegant, clean, nonsmoking property makes for great air quality, attentive service, beautiful room and beautiful public areas

Cons: Can't think of s thing

Pros: I liked that it was part of the bigger Mandalay bay hotel but seemed separate. It's own lobby and entrance made it seem small and cozy. My friends complained about how loud mandalay bay was. four seasons was just right

Pros: Service was impeccable, room was well kept, with furniture like new, amenities and pools were well worth the price when compared to other hotels on the strip. This was a hotel with class and manners.

Cons: Some noise from party pool across the beach could be heard in the room on 37th floor, it was muffled but still fairly audible.

Pros: An upscale and quiet Vegas experience. Exactly what I was looking for.

Pros: Great service. Exactly what you would expect.

Pros: The room was pretty and our cleaning ladies greeted us everyday and were really super friendly.

Cons: For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...

Pros: Check in was very easy.

Cons: Food and drinks are very expensive.

Pros: The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.

Pros: I loved the size of the suites and the comfort of the room. It was the perfect size for my group.

Cons: The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.

Pros: Rooms, pools, workout room were all good.

Cons: Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge

Pros: Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.

Pros: Free parking was lovely! And so many great restaurants and shops within walking distance!

Cons: Complimentary water , coffee and wifi not provided

Pros: The room was soooo beautiful and large and had a great view of the strip.

Cons: There wasn't anything we didn't like. It was fabulous.

Pros: Staff very professional and helpful, room neat and clean

Cons: Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do

Pros: Location, casino, upscale

Cons: The bed and pillows horribly uncomfortable for a 5 star propert

Pros: The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy.

Cons: Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm

Pros: The location, events and activities are all here and we will definitely be coming back. Thanks for the great service and hotel.

Cons: The service at the pools could have been more available. We had to hop over to the bar every time we wanted something and we would have ordered more if there were more servers coming around the pool to take orders.

Pros: Nothing

Cons: Our flight was canceled so we could not get to the room and Amoma, which I never heard of and only booked because I trusted Kayak, will not work with us about a credit or refund. I made a mistake trusting these sites to be honest with their business practices. Please learn from my mistake and do not give them your business.

Pros: Customer service is amazing and overall the hotel is beautiful and clean. There is a club and pool parties downstairs from the hotel and Wynn is a short walk away.

Cons: Not a lot of restaurants or cafes that are open late in Encore compared to other hotels.

Pros: Great room and service

Cons: Nothing

Pros: Great size room, clean, bed and pillows super comfortable, staff friendly, excellent experience.

Cons: The people who check your card at the elevator are rude

Cons: We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas

Pros: beautiful, clean

Cons: too expensive. no perks.

Pros: Best ambience on the strip. Great dinning options and very friendly staff

Pros: THE ROOM! THE SPA! The view!

Cons: Deodorizer smell. (Better than cigarette smoke, I suppose). Food at Sinatra was way overpriced for not being very good.

Pros: The rooms, comfortable beds & uniqueness of everything. The food & staff was A+

Pros: 5 star restaurants, amazing spa, gym with everything you can ask for, great shows, luxurious hotel!!

Pros: Rooms are the best in Las Vegas!! And I can stay within the hotel for everything. I'll definitely be back.

Pros: From check in to check out, our experience was perfect. Gorgeous hotel, beautiful room with very comfortable bed. We had friends that had a wrap around terrace suite which was gorgeous as well. The pools could have had a little more upbeat current music, also some more wait staff for people not in cabanas. Every request we had was fulfilled immediately. I would stay here again in a heartbeat!

Pros: The staff was incredible after initial checkin we got married and we always wanted to stay here. From the staff helping us get a fridge for our top tier of our cake, to the staff trying to fix the dilemma of it not fitting to the celebration of our new future as mr and Mrs our entire stay was so memorable and we can't wait to go back and stay there again. Thank you so much again to Ernesto Rebecca g and Enrique ohhh and Mariah look for them when you go to the Cosmo they'll do Right by you!

Cons: I didn't like checkin it's a bit slow and enough desks staff were not available considering it was a holiday weekend it should been over staffed. The most upsetting upon arrival was the gentleman Dave who checked us in, he wanted to rush us out as well as upsell me without really trying and while I stood in line watched him look over at the line pretend to do busy work and after 20 mins of watching finally have him call us over to start the check in process. He didn't even say congratulations or ask if it was our first time where we were from let's just say he forgot all his customer service skills or was filling in cause it was not pleasant. Besides the initial start to our wedding weekend the middle and ending was vindicated and amazing.

Pros: Impressively decorated, beautiful hotel with beautiful people.

Pros: It is a first class Hotel with excellent accommodations and friendly staff.

Cons: Limited and costly food to choose from.

Pros: Check in Receptionist was quick and very helpful with where things were in the hotel. Room was comfortable and the views of the fountain were great.

Pros: The hotel had everything good food, clubs, shopping.

Cons: Reception staff always need yo refer to manager and didnt know how to handle things. Although i had a late checkout they keep me waiting for over 30min at reception to find out how it works.

Pros: Nothing I never booked the hotel!!!'

Cons: I never booked with Kayak..it's a mistake!!!

Pros: Staff were incredibly friendly and engaging in genuine conversation. The place is not for the budget friendly but you really get what you pay for.

Pros: Checked in and room was not clean. However, free upgrade to a better room and great service more than made up for it. And they also gave us additional food vouchers at hotel. Beauty and Essex was a very good restaurant. Staff was always friendly and helpful and ensured they followed up daily due to room issue. Our view of Beallagio fountains and Paris was fantastic.

Cons: Room was dirty at first but they went above and beyond to make up for it.

Pros: Upgraded us to a suite room for our first stay at the Cosmopolitan! Thanks Cosmopolitan for the great stay!

Pros: The hotel is beautiful and in a good location.

Cons: For the money you are paying you don't get much value. Also, I expect that when I am paying this sort of price per night that when I walk the hallways to get to my room I don't have to see everyone's room service tables and left over food. I also didn't like the fact that they want to charge you 35 USD/night to rent a refrigerator. Some things should be included in the price.

Pros: Your cleaning staff is unsurpassed. I hope they are compensated as they are the behind the scenes success to the beauty of the resort..

Cons: When I went to check out there where all sorts of extra fees. I made no room charges. I called the front desk and they removed them, I asked for an emailed copy and they sent two. One for the resort fee's which is so silly if you pay for a resort yet can't use the refrigerator, the other email was over 650.00! I went to the desk and they said it was an error? A lot of unnecessary anxiety for an error!

Pros: Clean, Very accommodating, courteous staff and comfortable amenities we were very pleased and would highly recommend

Pros: Everything

Cons: Everything

Pros: fountain

Cons: resort fee and parking fee. Room which was upgraded smelled like vomit.

Pros: I loved the décor, most of the staff, and conservatory. The show (O) was great too!

Cons: We had a couple of issues with staff, the main on being the guy who "checked" the keys before entering the elevators was rude and not at all consistent with who he checked (both in our favor and against). When my husband asked him about it he was combative and obnoxious.

Pros: Pretty hotel.

Cons: They started to charge for parking!!! (This was not notify earlier in the booking) They give us room keys that don't work. ( happens more than one time) The walls don't cancel noise. I could still hear other people talking and in the middle of night. Placed unauthorized charge on the room for no good reason. Had to call to Ask the staff to make it correct, took very long time. Bad attitude also at one point they hung up on us. Iineffective staff that's was rude made the stay even more frustrating. Buffet quality of food, taste and atmosphere had lower dramatically!!!!!

Cons: The resort fees they charge are rediculous, I have no idea what these are for

Pros: Comfortable bed and spacious room. I appreciated the fitness center and the various weights and cardio machines. However, it was located quite a distance from the rooms. You had to walk the entire casino floor, past the lobby to get there.

Cons: You're really paying for the location on The Strip. The room was nice but what comes out to be over $322/night including all taxes, etc the room and accommodations themselves weren't worth it.

Pros: Location is excellent and the hotel has a lot of nice amenities. The fitness center is well equipped. The conservatory was beautiful, as always.

Cons: Check-in on Thanksgiving Day was packed, and we waited about 30 minutes in line. It seems like there could be a better system. Parking garage was incredibly crowded and, in fact, we had to park at another hotel one night because it was full. The air handling system is not as good as other hotels. It was incredibly smokey, even inside the buffet where smoking is not allowed but apparently diffuses into the dining area from the casino. And we had to trek through the casino to get to and from the elevator to our room, so we could not avoid the smokey air. They should look into removing the chlorine taste from the tap water, perhaps a reverse osmosis system or charcoal filter, at least for the water served in the restaurants. The bathroom had loose pieces of silicone caulking all over the floor. Of course, everything was quite expensive, from the mini-bar items to the hotel cafes/coffee shops to the water sold in the hotel shops ($5.25 for 1 liter) to the parking ($10/day).

Pros: bed was very comfortable; food was good; everyone very helpful

Cons: noisey room, no place to get away from smoke, needs several coffee shops 2 for s not enough

Pros: Hotel property is impressive

Cons: They dont provide any complementary breakfast or for that matter a cup of coffee

Pros: Staff was welcoming and friendly. Nice atmosphere off the strip. Room clean and spacious. The bed was over the top luxurious and linens sweet. Enjoyed Happy hour and breakfast very much.

Cons: I was pleasantly surprised to have such a good experience. No complaints.

Pros: very friendly, looks excellent,

Pros: We are big Trump fans and really enjoyed the experience.

Cons: Because we are big fans and want you to do well, we noticed the carpet in common areas is ready to be replaced. It was more of a walk to the Strip than we anticipated , and not convenient when mall was closed.

Pros: Everyone was polite and very helpful other than the flat pillows everything was great

Cons: The pillows were kinda flat

Pros: Room smelled like a nice man cologne. Clean. The spa area smelled great. No depressing casino in the lobby. Next to the mall. Nice view. Has shuttle and valet only. Huge Walk in shower and large jet tub. Huuuge Trump toiletries.

Cons: Jet tub would not stay on due to being glitchy

Pros: Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!

Pros: Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with

Cons: The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.

Pros: Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop.

Cons: I love working out so a bigger Gym and and Spa would be a nice bonus.

Pros: I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room.

Cons: It's too comfy we don't want to leave the hotel room :)

Pros: The entry level room was amazing compared to other hotels

Cons: Nothing bad to say

Pros: It was off the strip. More quite and relaxing

Pros: Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas.

Cons: Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.

Pros: The staff are some of the friendliest, most efficient and professional I've ever come across!!! They are so very helpful. The Pantry restaurant has some of the best food on the strip, which is handy if you don't want to go far to eat. The pool is awesome! Roomy enough to accommodate plenty of people.

Cons: The hotel is a tad bit dated but clean, tidy and well maintained. I will never get used to walking through the casino cigarette smoke to get to the elevators that take you to your room. It's awful and everything reeks of stale smoke, including any clothes you wear as you walk through the casino.

Pros: The Pantry Restaurant had very good food and excellent coffee.

Cons: The air conditioning in the hallways. If you have a room at the end of the hallway, you just about freeze before you get to your room.

Pros: Very nice facility with everything you need; friendly dealers and helpful staff

Cons: Check in/check out process is painful; correct room was not available and kiosks did not work; staff corrected everything by waiving resort fee and providing a food voucher

Pros: The cleaning of the rooms

Cons: The 25 dollars a night to have a fridge in your room. Furthermore, the food could have had a lower cost in opection

Pros: At checkout, they did remove the resort fees from bill. Spa was excellent, both shows were great, Portofino restaurant was excellent

Cons: Room A/c was 7 degrees below what was set, after A/C guy came to room with directions, such as make sure handle was up on door....keep washcloth on top of thermostat?...and turn on fan when you leave room...nothing changed. Fire alarm went off at 4am with loud recordings for the next 20 minutes, water on sinks in bathroom was messed up, and TV was searching for signal for probably a total of 6 hours in the week we were there. Be prepared to spend a LOT of money on food anywhere in hotel.

Pros: I liked the casino

Cons: The $400 security deposit :(

Pros: I loved how fast housekeeping was at providing what we needed.

Cons: The front desk takes forever to answer. Nothing too major to complain about though.

Pros: The casino and staff were nice

Cons: For over 120$ for a room, I expect a little fridge and microwave in there. Even Motel6 has those lol. It was also a $20 charge to valet park the car, something that should be free for those staying at the hotel. Next time I'll just stay somewhere cheaper.

Pros: Beds were soft, pool was amazing and the view was incredible. I liked that the windows did open a little when the room got stuffy.

Cons: casino starting to look run down. food/resturant pricing seems high.

Pros: Only part of the entire stay that was positive was the Operations Manager finally coming through after having complained 4 times about my room and it still not being resolved.

Cons: Housekeeping was an absolute joke. Leads me to believe that there is no communication between front desk and housekeeping. First night I check in, got a room with two queens. Almost jumped in to be to notice a big urine stain on the sheets. Thank God the second bed was clean so I slept in it. Oh did I mention the clump of long black hair on the ice bucket. Reported the issue the following morning and the girl removed the resort fees for two nights only to come back that evening to find the issue still glaring at me in the face. Reported the issue the following morning to the same girl I talked to the prior morning and this time all she offered was to remove one more nights resort fees (apparently as issues escalate the process to resolve the issue is to make the customer less happy). Much to my surprise I found the issue yet unresolved that evening when I returned to my hotel room. At this point I was thoroughly disgusted, what else wasn't cleaned in my room prior to me checking in and during my stay I wonder. Having found the issue unresolved I marched down to the desk to talk to someone that would give me more than a "We have done the most we can do" speech. I asked for a manager who too while apologetic had his hands bound with what he could do. When I asked him to go up to my room and see the issue for himself he informed me he had no idea that issue was unresolved for three days now. Eventually he pulled some strings and got me a ticket to a show and $50.00 credit for dinner. I work in the service industry and know that what most customers want is for the issue to be corrected and to some extent to be taken care of. After my first day that's all I wanted, I didn't ask for any money (company trip, company expense) so how hard is it to acknowledge a breakdown somewhere in the system, apologize and take care of the issue.

Pros: Location, amenities, restaurants

Cons: Main pool area closed for renovation