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Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: The crew was very kind

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Cons: Klm is the best, even on a 40min they served small breakfast.

Pros: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Cons: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Pros: Seats very comfortable

Cons: Nothing

Pros: Very friendly crew, very clean cabin, very comfortable seats

Pros: quality of plane

Cons: check in takes 30 minutes since my visa was in old passport

Pros: Nice crew great sitting

Cons: Boarding has always been slow with this trip.... disorganized

Pros: Trip was cancelled

Pros: Arrived early, nice bus. Class lounges

Cons: Friendly flight attendants, more comfort . Better food. Faster service

Pros: Very polite and helpful crew. Nice selection of movies in-flight

Pros: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.