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Pros: Delicious inflight meal and outstanding service!

Cons: Please keep up the same standards

Pros: Crew was great

Cons: Nothing

Pros: All flights were on time. Boarding was well organized.

Cons: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Pros: Friendly flight crew. Food was good as well with options!

Cons: My seat was pretty uncomfortable, not sure why but my tailbone was killing me halfway through the flight. That rarely happens to me.

Cons: They do not offer free bags to America anymore.

Cons: Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.

Pros: Crew

Cons: Seats were very close and movies ok

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Pros: Smooth flight for the most part.

Cons: Better food choices. Better communication and better boarding procedures by rows or groups.

Cons: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Cons: No mechanical failures or delays would be nice

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Cons: 4 hour delay.

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Pros: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Cons: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Pros: The flight was on time.

Cons: The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Comfy seats in United Polaris

Cons: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Pros: Uncomfortable seats

Cons: Nothing

Pros: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Cons: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Pros: Only check in and boarding was smooth.

Cons: 4 hour delay.

Cons: The plane was delayed due to waiting for people to clear customs.

Pros: IFE, good system, GUI, and good content, various options and languages.

Cons: Crew service, uninterested, careless, unemphatic, absolutely not dedicated to service, even borderline rude.

Cons: movie selection could have been better.

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: Uncomfortable seats

Cons: Nothing

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Cons: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.

Pros: Confort

Cons: The crew and the food, specially the food.

Pros: Rapid boarding with no delays

Cons: No snacks, no entertainment.

Cons: Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different

Pros: Quick boarding and departed on time.

Cons: Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.

Pros: The crews were awesome and very friendly professional

Cons: Size of the seats

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues.

Pros: Aircraft and cabin crew were superb.

Cons: None

Cons: Be on time.

Pros: Great flight crew and smooth landing

Cons: Pretzels are not a good snack

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Pros: Nothing.

Cons: Get us off plane. Been stuck at gate in plane for over an hour.