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Pros: Nice crew

Cons: Better food, some entertainment, better bathrooms

Pros: Great

Pros: Crew was fantastic!

Pros: Yes

Cons: Best airline

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Excellent crew, good food & movie selection.

Cons: Boarding was crazy. Could not everyone in the gate area.

Cons: Flight got cancelled

Cons: We parked at the furthest possible gate in international. Ridiculous walk!!

Pros: I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!

Cons: Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.

Cons: The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.

Pros: N/A

Cons: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Pros: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Cons: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Cons: Better entertainment selection

Pros: Nice crew short flight.

Cons: Not much flight was too short to say

Cons: No WiFi despite paying. No Kosher food despite ordering.

Cons: No WiFi.

Pros: Female Flight attendant was very rude

Pros: Nice staff

Cons: Seats are too small, I don't have space for my upper legs.

Cons: Great experience

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Cons: Have kinder staff. Be more customer oriented. Be more like Westjet.

Pros: Nostalgic plane ride

Cons: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Pros: My luggage arrived 3 days after and stuff was stolen....

Cons: Maybe not steal passengers stuff?

Cons: More comfortable seats

Pros: The crew, leg room with seats! The flight crew was extremely nice!!!!

Cons: Everything was pleasant....I wouldn’t change anything.

Pros: The crew was awesome u almost missed the flight but they really helped out.

Cons: The seats are uncomfortable and cramped

Pros: Everything was fine!

Cons: Everything was fine!

Cons: Seats can be better.

Pros: N/A

Cons: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Cons: Flight was late

Pros: Greatseats

Pros: Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy.

Cons: Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable.

Cons: 13 hour flight and only one meal and a sandwich

Pros: Crew was fantastic!

Pros: Really friendly and efficient crew.

Cons: Seats and entertainment screen.

Pros: Planes were comfortable and well maintained.

Pros: Good seats, friendly staff, quick boarding.

Cons: free snacks

Pros: Nothing

Cons: It

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Pros: Boarding process and customer service

Cons: Food could have been better and seating comfort

Pros: Food and service

Pros: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!

Cons: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.

Pros: Wine. Good movies

Cons: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Pros: Great

Pros: Everything was fine!

Cons: Everything was fine!

Cons: Perfect flight

Pros: Crew was great and movie selection was good. And the food was also good

Cons: It was all good!

Cons: No WiFi.

Pros: Easy and quick boarding.

Cons: Seat space was tight

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown