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Terrible because it was cancelled due to volcanic ash clouds in Guatemala while all other airlines kept flying. Had to pay for a hotel to stay overnight in Houston and try to fly next day.

The Crew and the food was the worst I ever had in Business Class. First they told us there were no space for carry on. It was plenty of space over our 2 row seats, we had to ask to let us travel with it which was accepted. They were aware that we had to run for the connection due to the previous flight delay. Have us one hour waiting for more customers and not even offer a glass of water. Then started the service and they started to serve other passengers drinks in business and did not offer any drinks until they serve our pre ordered meal and I ask for something to drink. I had to wait until they finished to serve all passengers until Inget something. The crew was the worts I ever had for Business Class in my life.

Great smooth flight. Had a seating change, but that was an improvement. Thanks United Airways Crew.

Inoperable monitor left no entertainment for 9 hours. The crew was not helpful. Food was awful.

The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.

Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted

Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.

Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse

Boarding was quick and efficient which was nice and it was a nice treat to have a screen to watch a show for the quick flight!

If other people in flight, followed instructions and were much cleaner.