Oh my gosh, I loved my experience with United! they made me want to travel more often.
horrible website for checking in- no option just to write the passport number; ludicrous
Service was great, we had bad departure and bad arrival due to weather, but that we cannot control. Hats off to the pilot!
Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
Everything was fantastic. Modern plane. All the amenities! Although the paid snacks and meals are pure robbery. Like i understand airlines need to make money, but 11$ USD for an overnight oats with some nuts in it and barely any pieces of apple.... Highway robbery
Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.
The flight was excellent. The crew was great. The food offerings were very good.
Charging and entertainment didn't work. The meal was horrible. They only came by with the drink cart one time for the 8 hour flight. They did come by with water a couple times.
Great checkin experience and flight crew were very friendly and helpful
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
Very dated plane. Seat was firm and uncomfortable. Entertainment system almost laughably outdated. Poor audio. Picture was always too dark.
The worst travel experience of my life. Boarding chaos, delays and disorganisation at every stage. The worst of many was sitting in freezing temperatures for 10 hours whilst asking all cabin crew to turn the heat up to no avail.
Nice flight. Legroom was good. Food was good. Staff was friendly and helpful. Plane was modern and clean. Seats and headrests were comfortable. Entertainment system was good and modern, with a bright LCD screen and many appealing choices.
The plane itself is old and way overcrowded. The crew do a great job of trying to mitigate. It is just uncomfortable for over 8 hours, bearable, but barely. Boarding, and the baggage game, is ludicrous. Why charge extra to check bags when there is not enough room for everyone to "carry-on" and checking is needed? I do not think these issues would be different with other airlines, I believe it is the attitude that squeezes every penny out of each traveler.
The flight was several times changed. That was inconvenient, to sah the least.
I could not charge my phone the entire night or read my book, as the whole middle isle was without power.
App totally screwed me up trying to check in. Would not let me select a reasonable seat and therefore I was stuck in a totally uncomfortable seat for 7 hours. Will not take the chance again and use other airlines in future where no issue choosing seats
Boarding is not controlled as groups called was not enforced
Flight was delayed. Thankfully I wasn't in a rush. The airport experience (shops, amenities, ample restaurants, coffee shops, seats with charging) was very good) was very good as was the boarding which was orderly and organised. The flight was short so whilst there was no entertainment I thought that was ok especially in the age of smart phones and kindles. It would have been nice to have usbc charging supported at my seat but again it was a short flight so no drama. Overall a positive experience flying from London to Edinburgh with BA.