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Cons: One more toilet on the Lisbon Geneva flight would have been nice.

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: It was Okay

Cons: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Pros: Good airline, great service, boarding process, on time departure and arrival

Cons: No complaints

Pros: Tap crew is very nice.

Cons: No turbulence

Pros: Me gusto el trato de las azafatas y la comida estuvo muy buena!!

Cons: Deben mejorar la comodidad de los asientos

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Pros: Good airline, great service, boarding process, on time departure and arrival

Cons: No complaints

Cons: More organized boarding process

Cons: Legroom

Pros: Super friendly

Cons: Maybe a hot meal?

Pros: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Cons: The Kayak website sucks

Pros: Nothing

Cons: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Pros: The crew and personal were ok.

Cons: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Cons: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Cons: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Pros: Nice crew.

Cons: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.

Cons: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good

Cons: Leave on time. Offer more snacks

Pros: legroom in business is good, food was ok. only one round of drinks was offered.

Cons: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.

Cons: More organized boarding process

Pros: Price

Cons: Use jet bridge instead of bus gate

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Cons: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.

Cons: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income

Pros: Good movie selection

Cons: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Pros: Nice crew.

Cons: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.

Pros: Good airline, great service, boarding process, on time departure and arrival

Cons: No complaints

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Pros: Nothing

Cons: It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad

Pros: Crew was great and seats had footrests.

Cons: Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again.

Pros: usb Power

Cons: The seat padding needs to be improved.

Pros: The crew and personal were ok.

Cons: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Cons: Flight to Lisbon late. Missed connection Now have 10 hour delay

Cons: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income

Pros: Crew was awesome, seat spacing comfort not so much.

Cons: Need to have seat upright to use trays to eat on flight

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Cons: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income

Pros: The crew and personal were ok.

Cons: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Pros: New aircraft had free Wi-Fi and lots of movies. Clean.

Cons: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Pros: Crew very good nice fligth too

Cons: More organized boarding process

Pros: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Cons: The Kayak website sucks

Pros: Food taste

Cons: No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time.

Pros: New aircraft had free Wi-Fi and lots of movies. Clean.

Cons: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Pros: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Cons: Train the staff to be nice and pleasant

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Pros: Yes

Cons: Leave on time. Offer more snacks

Pros: Seats super comfortable. Big screen entrainment.

Cons: One more time offer drinks for a very long travel time (other 10H).

Cons: Grab business class upgrade offer - worth every penny.

Pros: Nothing! Horrible!

Cons: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Pros: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.

Cons: Nothing to complain about. Everything was outstanding.

Cons: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Pros: New aircraft had free Wi-Fi and lots of movies. Clean.

Cons: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Pros: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Cons: Train the staff to be nice and pleasant

Cons: Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time.

Pros: Yes

Pros: Crew was awesome, seat spacing comfort not so much.

Cons: Need to have seat upright to use trays to eat on flight

Pros: Good service, friendly staff and easy boarding process, good food and on time departure

Cons: No complaints

Cons: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: legroom in business is good, food was ok. only one round of drinks was offered.

Cons: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.