This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
They cancelled our flight, rebooked, cancelled that one. We are now flying New Zealand Air and need a refund please. How do we get it?
Over - amazing. The aircraft is somewhat old on this route.
Okish. But for £550 , I’d have preferred a better experience
The IFE was unstable the entire flight seats are very dated for business class and meals were not good.
Didn’t like it at all. Cabin crew unfriendly. Very bad experience.
Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.
Our flight was delayed for one hour is their a credit?
The crew on this flight provided exceptional business class service to me.
This is not business class. This is premium economy. Total scam to sell this as business class
Very small and cramped aisles and seats. Food was poor but the fresh hot roll and hummus was good. No cans of soda given but they had small bottles of water. Crew was nice and pleasant and kept bathroom clean.
Flight was delayed then we had to redirect for medical emergency during which time we had no information on what is the plan. The connecting flight was also delayed.
Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.
Great airline with excellent service! Only drawback was the meat served was overcooked on both flights.
The flight encountered weather turbulences and it was scary at times but the pilot was outstanding! The food is outstanding! The crew was great. Only thing is the flight path map could be better (Reference: Emirates) Also would be nice to have more choice of soft drinks during the flight since it is a long flight. If the crews coming around with water instead of us going to the crew area asking.
Clean, well presented, comfortable business class seats. Good service and attention and good privacy when needed. Excellent trip and would use them again.
Avoid delays. There has never been a time I flew without delays.
I paid extra for seating when first booking flight to be in a comfortable economy seat They still changed it to a middle seat regardless. When I asked for it to be changed back to aisle, they could only give me one at the back of the plane in the least comfortable seats.
Top, only problem about Weather but not depended Qatar Airways. Anyway staff offered kimbo Refreshments
No towels or tissue and chocolate and mint provided before arrival
Wore experience due to delay and took me 3 days to reach my destination.
Ultimate customer care humble and excellent service oriented crew , perfect timing maintained by the crew . My profound appreciation.
Qatar said few times that the luggage will be at the final destination but they were wrong. Please check where your port of entry is at the destination. This is where the luggage would be. The food was terrible.
I lost my baggage and it’s been three days didn’t able to find out. Also ticket was issued for qatar airways but they ended up board me on to Indigo from Doha to Hyderabad. My trip made miserable without cloths.
The hindu meal food did not taste good. Also the seats were not comfortable as compare to other airlines
I was not able to check in online before the travel. It showed some error. I remember I could not do this during my onward journey. I called Qatar and they said there was a glitch.
Seat electronics kept failing (as in absolutely nothing worked) - crew re-set it multiple, but didn’t move me until finally three quarters of the way into the flight - abysmal. Entertainment options are plentiful, but a number of expected movies were missing (did an SQ flight 3 days later and expected titles were on SQ) - does Qatar sensor what they show?
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
Surprised at the lower quality of seats on the Boeing 777 in Business Class. Seats are tight and the whole Business class section is jam packed with seats. It doesn’t feel like Business Class at all. Also the way the tray tables are placed with a huge bulky solid metal hinge at knee level makes it so uncomfortable and always anxious that one will accidentally bang their knee on it. Quality of amenities has also declined. Over priced tickets with diminished quality of the entire experience.
Took a long time for boarding. The flight was comfortable.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Lovely crew - comfortable journey despite it being an older plane.
The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
Nothing was good. Everything needs to improve. Everything was abysmal. Needs lots of improvement. The check-in and baggage drop at the New Delhi airport was manned by disrespectful people, horrible experience. We will never travel by Etihad ever again.
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
Good but I don’t received my bags yet is been 5days still no update
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
Seats did not have enough legroom. Reclined seat in front meant very little room to move. Tablet for movies was difficult to tap on. Food was excellent. Staff excellent.
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
We were helped whenever needed and had a pleasant flight.
Never flown with LH before so all in all wasba good experience. Also good to know that approx 24hrs prior the flight opens up for being able to organise the seating free.
This flight space was way better than our international flight. Efficient boarding and comfortable
Great crew helped a great deal during flight as was not feeling well.
I will never book on Kayak/Chatdeals again! My flight was cancelled the day of travel and rescheduled for a full day later which didn’t work for me. I tried to cancel my flight both with Lufthansa and Chatdeals and neither processed my cancellation. This created untold additional stress and now follow up work for me to obtain a refund. No customer service or personal attention either. 👎🏻
