I was advertised a free seat selection for a "Smart" fare through BusinessClass.com. I was never able to select a seat. I thus paid extra for a bill of goods I was never provided. would love to speak with a representative of Kayak
Overall good. We weren't able to find out about food options for the flight and there was nothing I could eat due to allergies. The biggest problem was getting our checked bag at Logan. Waited an hour!
I loved both of my flights to Ireland and back to Boston. The only negative was it took over an hour for the baggage to be delivered.
The boarding time for this flight was ridiculous, longest in all my time flying. There was a problem with the original plane so it was switched at the last minute. Not a good substitution. We were delayed in departing. The bathrooms for economy were not adequate. The crew were pleasant but not present in the economy section, in an ~ 8hr flight only twice did they come through offering water, easy to get very dehydrated. I had to go and ask every hour for more water. The seats were cramped, and I have no idea what they did to the coffee but it was undrinkable. The food, was disgusting, utterly inedible, I am stunned by the lack of care and quality with the inflight service, very disappointing, I had expected better from Aer Lingus.
Excellent cabin crew. They helped a number of passengers with mobility challenges and a mother with a 3 year old and an infant. Better than most other airlines by far. Well done Eduardo!
Good, I slept the entire flight so I cannot add many inflight details
Internet didn’t work more than 30 seconds at a time. Stared at my seat for most of the flight.
We had a connection flight in Toronto and the checked bags didn’t arrive to the baggage claim area 1.5 hours later- this caused us to miss our flight because of the delay. I called Aer Lingus to see if they could help, but since I booked it through a third party on Kayak, they said they couldn’t help. Are you able to help with this? We needed up getting a hotel and renting a car for the solution.
I didn't know if the plane was even go And the plane shook like it was from the same era as Indiana Jones
Flight was ontime, clean, staff was friendly - there was turbulence but can’t avoid that (it’s a flight 😉)! The staff were attentive but would be nice if Aerlingus didn’t charge for coffee ☺️ but overall I enjoyed my flight experience and will travel with them again (Ireland’s Four star airline
flight delay was announced after passengers were staged to board the flight. Communication regarding subsequent gate changes was poor.
Although our departure (DUB) was slightly delayed we reached our destination (LBA) ahead of schedule. The price was very competitive too (around €100 return). Plus, the departure times for both legs were very good: 13:05 and 15:10, respectively. I gave a neutral rating for Food and Entertainment because I didn't avail of either.
Just pushing back from gate now. Boarded into fourth aircraft with 13 hour delay to scheduled departure. Crappy experience.
Notified as to why there’s a delay with our flight.
Nothing unexpected considering it is a Ryanair flight. It does the job. Nothing above, at all.
From boarding to disembarking, the whole operation was very efficient.
They boarded us but somehow did not manage to record us boarding, so rather than check if we were onboard they removed our bags from the aircraft. I got a call from Ryanair staff in Dublin when I landed in Madiera asking me where I was!!! When I said I was in Madiera I was told what had happened. Our bags were to be sent to Madiera the next day via Manchester, they didn’t arrive. They are now due to arrive two days before we leave. I don’t see myself using Ryanair again unless I am forced to and even then I may just refuse.
Flight was over an hour late. Boarding was really messy with long queues at the plane.
Their customer service needs an overhaul. I wish we could access them and the could be more helpful. Also, the website has been crashing and I had numerous technical errors. My flight was cancelled and we spent so much time trying to get help because the tech was failing.
It is what you pay for. Always delayed. Very small planes. Hard to fly with kids.
