Excellent cabin crew. They helped a number of passengers with mobility challenges and a mother with a 3 year old and an infant. Better than most other airlines by far. Well done Eduardo!
Good, I slept the entire flight so I cannot add many inflight details
Air Lingus was in no hurry to get us on the plane as sat at the gate a long time before they boarded us. Then they leave us on the tarmac for an hour. They were no help to let me know what I needed to do to get home. I had to navigate London Heathrow with 0 help from them.
Great. Has a problem with DOB. Fixed 4 us. Led to a 5 hour earlier flight to London!
My flights with Aer Lingus were very good and I will definitely fly with them. Again in future trips to Ireland and Scotland.
At check-in the unmanned machines said QR code was invalid so had to queue for over an hour to check in bags
Friendly crew who apologised and explained reason for delay. Good on board service. Rather cramped seating. Late departure.
Short flight so not much to rate. Surprised I had to pay for a soda.
Very good need to offer better choice of food for business
Air Lingus flights were delayed on each of the three flights we took. Not a very good , and organized airline.
flight delay was announced after passengers were staged to board the flight. Communication regarding subsequent gate changes was poor.
Although our departure (DUB) was slightly delayed we reached our destination (LBA) ahead of schedule. The price was very competitive too (around €100 return). Plus, the departure times for both legs were very good: 13:05 and 15:10, respectively. I gave a neutral rating for Food and Entertainment because I didn't avail of either.
Notified as to why there’s a delay with our flight.
Slow and delayed boarding, including standing outside 15m in -3 temperatures, Late take-off approx 45 mins Very slow bag delivery approx 45 min - no explanation
Big delay on run way not much explanation why, missed a important meeting in Dublin, maybe if they did nt persist measuring everyone bag over 2 cm we would have got off on time.
Seats are very small, I’m not a big person, but the person beside me was using his seat and half of mine… and this person was a bit gross but not a lot…
Would be better if there is phone charging ports available
We arrived at the airport by taxi so as to be there two hours ahead of take-off. On arrival I received a message stating that the flight would be 85 minutes later than planned. An hour later another message stated that it would be a further 20 minutes late. There was no mention of the almost 2 hour delay once we boarded. Needless to say, they didn’t trumpet their “arrive-on-time” signal. At least we got there eventually.
Long delay. Terrible airport - too busy, not enough seating or food/drink outlets.
The seat could have had more cushioning. My backside was sore after 30 minutes of the flight
