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Cons: It was a great experience

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: Everything.

Cons: Nothing.

Pros: Nothing

Cons: It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad

Cons: Grab business class upgrade offer - worth every penny.

Pros: 2 free checked bags

Cons: Very long wait time.

Pros: The crew and personal were ok.

Cons: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Pros: Me gusto el trato de las azafatas y la comida estuvo muy buena!!

Cons: Deben mejorar la comodidad de los asientos

Pros: The crew and personal were ok.

Cons: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Pros: Price

Cons: Use jet bridge instead of bus gate

Cons: Too cold on plane

Pros: Crew was amazing

Pros: Keeping time

Cons: There should be wi=fi.

Pros: Noce ride. Cabin crew was very friendly and helpful

Cons: Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight

Pros: Yes comfortable flight

Cons: Toilets to be checked for cleanliness more frequently.

Cons: I had no vegetarian dinner

Pros: Crew was awesome.

Cons: Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled.

Pros: Crew and flight where amazing. Thank you

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew.

Cons: Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?

Pros: Good seats and smooth flight

Cons: No free snacks

Pros: All services were superb. From boarding, food, to bye bye from Crew very unique. Good team

Cons: Every was excellent