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Cons: Luggage is coming soon))(tomorrow)

Pros: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Cons: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Pros: Landing

Cons: My baggage has not arrived with mel

Aeroflot on the air and ground

Pros: We have Landed safely

Cons: My baggage did not arrived to my final destination ( hopp to get it in 48 hours) Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly. Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all Some of the crew was real sour no smile no Kind word like a robat Some of the russian passangers has behaved like no man Kind .

Cons: It would be ok should we not lossed our luggage(( awful!

Pros: The crew was nice. The airline had a gift for my 4yo and it was sweet.

Cons: Boarding time! It was late.

Pros: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.

Cons: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.

Pros: Landing

Cons: Poor service onboard and on the ground

Cons: My flight was 5 hours late. They lost my bag with expensive stuff.

Cons: Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE

Pros: The crew was nice, and the food was ok.

Cons: The seats wasn't comfortable at all. We waited 3 hours in the plain - 1 1/2 hour in Moscow and 2 hours in New York

Pros: The coffee

Cons: That I do not pay 50 € just for a piece of luggage

Pros: Crew only

Cons: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.

Pros: The cree was nice.

Cons: My bags got lost. Didn't arrive to Madrid. I'm stil waiting. And I have no clothes and I have to take another plain to another city after tomorrow.please help.

Pros: The service por a 85 years old was poor

Cons: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk

Cons: Send my surfboard case with me !!!! They left it in Moskov !!! Will never book true you.

Pros: I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again

Pros: Did not provide special ordered meal, leaving nothing to eat

Cons: Unapologetic staff, no care for customer service

Pros: Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight

Pros: Terrible rude counter staff

Cons: They dont care about customers at all

Cons: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Cons: My baggage didnt come.

Pros: Movie selection is great.

Cons: - Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane.

Pros: Crew was nice smooth was friendly

Cons: Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing.

Pros: Flight was smooth, crew was nice

Cons: Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages.

Pros: I did survive

Cons: Buggage was lost

Pros: I was able to move to a better seat with extra leg room.

Cons: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.

Pros: Good seat space

Cons: Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations.

Cons: The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!