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Pros: Late, I liked nothing.

Cons: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Cons: Old A330, entertainment system is very tired of this world

Cons: Later

Pros: The crew was good, helpful and attentive. Boarding was flawless.

Cons: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.

Pros: Nothing

Cons: The worst airline ever

Pros: nothing

Cons: everything

Pros: timing, safety, captain take off and landing

Cons: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Pros: Nothing in particular. An ok flight.

Cons: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

Pros: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Cons: It left at a bad hour of the day

Pros: Nothing

Cons: My luggages are lost

Cons: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Cons: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Flight delay compensated with a hotel but ground staff don't work.

Pros: Flight crew try hard to please passengers.

Cons: Aeroflot ground staff are rude, aggressive, very poor customer service.

Pros: The boarding was quick and easy. Comfortable seats and enough room for legs.

Cons: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Pros: The bording was quick and easy. There was enough legroom.

Cons: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.

Cons: New terms about hand luggage is worser then in RyanAir

Cons: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Cons: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Pros: No comments

Cons: No comments

Cons: Leg space and crews attitude

Cons: Leg space is horrible!

Cons: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Cons: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.