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Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Cons: I honestly had no issues with my flight.

Pros: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Cons: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Pros: Great attentive crew.

Cons: Boarding has no groups, seats are small

Pros: The crew were very good. Seats were small.

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Cons: The food especially the second meal or snack.

Pros: Check in was so easy.

Pros: Great helpful flight crew

Cons: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Cons: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Pros: Excellent

Pros: Great service in 1st class

Cons: All good

Cons: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Pros: Crew was very nice, appreciated that they came by with water often

Cons: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer

Pros: Again staff was very friendly and helpful.

Cons: That since it was a shorter flight no tvs.

Pros: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.

Cons: The offer of wine. The wifi options.

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: Flight got cancelled

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight