|Top route||Berlin Brandenburg to Zurich|
They were doing some sort of passport control and only had 1 person for all of economy. It took forever and seemed unnecessary since we all had our documents checked when we were at the check in counter.
Swiss air was really easy to fly- except for having to pay for extra baggage at the Lufthansa counter.
First time traveling with Swiss abroad…. They set the standard so high, I will certainly book them again next time! A+ hospitality across the board…. So impressed with their professionalism and customer service. Highly, highly recommend! Jill Bolger
it was a short fligt, otherwise I could suggest entertainment for the flight or wifi connection. thanks a lot for caring
it was a short flight but punctual, comfortable, enjoyable. thanks for asking.
Chris, my attendant was the nicest I’ve ever had. I’d fly Swiss just for him
Staff were lovely. Plane was clean and comfortable. Nice clean blankets snd pillows.
Staff were lovely.
Slow service, difficult internet.
Better choice of movies. Way to old . And not enough of a selection.
The airplane was very small The seats were very uncomfortable Without capability to move back No USB ports The food was bad
Crew could have been more friendly…little-to no smiles…seemed like all business and get the flight over with. Baggage service at Lisbon airport was terrible, between waiting for a discharge belt # to be assigned, waiting for luggage to be loaded onto conveyor belt. All in all waited over an hour for our one suitcase….
We had a 14 hour flight and the attendants worked very hard to keep us satisfied. I would definitely fly Swiss again
Food was good entertainment was mediocre flight was delayed about 1.5h
Better entertainment options and faster boarding.
Delayed 1 hr on departure waiting for connecting passengers Delayed for 1 1/2 hours on landing at Newark due to unavailable gates for deplaning Person sitting in front of me coughing and sneezing entire flight at times without mask
One of my bags didnt arrived. It was a priority bag. And the flight was a really bad experience. There were two kids (2-3 years old) from two families in business class that cried during literally 10 hours! Was a really long flight
Hi. You canceled my trip and now you are asking me for review? Check my trip record and you will have my review. Call your customer service and you will have the answer. This was the worst experience in my life. Sorry for you.
Pros: Staff, not fully booked, lots of food and snacks
Cons: Rushing from one terminal to another because the flights were too close together for my itinerary
Pros: Great crew. I had 3 seats for myself.
Cons: Selection of music entertainment.
Pros: Swiss doesn't"t always have comfortable planes but this one was super comfortable
Pros: Not much
Cons: During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing.
Pros: Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight.
Cons: Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming.
Pros: The crew was super friendly and attentive. Best in flight service I have received in a long time.
Cons: The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack.
Cons: Very well executed.
Cons: Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”
Pros: Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline
On board SWISS flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the SWISS assistance team will most likely ask you to pay extra for checked luggage.
SWISS offers direct flights to 123 cities in 51 different countries. Zurich, Berlin, and Geneva are the most popular cities covered by SWISS.
SWISS concentrates most of its flight operations in Zurich.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including SWISS.
SWISS offers several different travel classes for passengers to choose from, including Economy, Business, and First. Economy provides travelers with a free carry-on, a hot meal, complimentary drinks, and access to the plane’s entertainment system, while Business offers a seat that turns into a bed, a gourmet meal, free alcoholic beverages, and the option of checking two bags for free. If you select First Class, you will be given items, such as moisturizer and pajamas, as well as priority boarding.
Although based in Switzerland, this airline offers many flights all across the world, including throughout Europe, Asia, North America, and Africa. If you plan on traveling to Asia, you can consider visiting a popular country like Japan or Thailand. For those interested in flying to Africa, there are destinations such as Tunisia, South Africa, and Ghana.
To offer as many flight paths as possible, SWISS has codeshare agreements with many other airlines, including Air France, Eurowings, and LOT Polish Airlines. Additionally, the company has created interline agreements with additional airlines, such as Delta Air Lines, Iberia, and Precision Air.
Out of the 89 planes that make up this company’s fleet, almost all of them are either Airbus or Boeing. The Airbus A320-200 is the aircraft that is the most frequently used, as it is ideal for medium-range flights and can fit up to 180 passengers. When servicing long distance flights, however, the company opts to use the Boeing 777-300ER, a choice that can fit up to 340 passengers and is the largest twinjet in the world.