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Pros: Everything is alright

Cons: Inflight was better than I expected. But needs upgrading air crafts.

Pros: Boarding agent extra effort to improve my seating!

Cons: Food amount less than expected.

Pros: great crew and comfortable flight.

Cons: sceens in the plane to show map and direction of travel

Pros: The crew was excellent

Cons: We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one

Pros: Crew was awesome. Always available if needed

Cons: Food was just ok. Could have a little more movie selection

Cons: Leg room was lacking.

Pros: The Crew on this flight was great and the flight was quick.

Cons: The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue.

Pros: full aircraft

Pros: Really good flight. Clean,on time, efficient. Early arrival even

Pros: Very friendly, without being intrusive. Responsive and happy.

Cons: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Pros: All operations a-ok

Pros: Tre crew was fantastic

Cons: Food

Pros: Crew is very friendly and helpful. Leg space is bigger than other flights.

Cons: Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time.

Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.

Pros: New "signature" business class is smaller than the old pod, but very functional layout.

Cons: Food created by Chef Hawksworth is mediocre at best.

Cons: The crew seemed angry

Cons: Leave on time

Pros: The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane.

Cons: I needed a little back support pillow...

Pros: Another customer allowed me to sit in the aisle seat rather than the assigned middle seat. That was much appreciated. And I enjoyed an movie during the flight. I like being able to choose what I want to watch and stream it on my own device.

Cons: It was really cold on the airplane. I kept my jacket on for the entire flight. I’m typically warm natured, so it was unusually cold.

Pros: gate agent helped to get me on a flight at LAX just made it an extra 10 hours

Cons: not cancel my flight

Pros: Good

Cons: Good

Cons: The fight was fine. however on the flight to Houston they loaded one of my suitcases onto another flight. It arrived to late for me to get it before the ship left. Their customer service is horrible!!! They continually lied about where my luggage was. Never again!!!!!

Pros: Lots of leg room!

Pros: Plane was comfortable, twin prop, nothing special but as expected. Smoother than expected ride.

Cons: Boarding was by bus, which had to keep stopping for moving aircraft. And it was a cold, wet & windy Dublin day!

Cons: Dublin airport No suitcase when we arrived No food. No inflight entertainment

Pros: Pilot and aircrew were professional and competent. Plane was nicely appointed with screens for passengers and good movies to watch. Food was good for an airplane.

Cons: Ground crew couldn't seem to figure out that we would need stairs to get off the plane. On both flights, to and from Ireland, we had to wait at the gate while they tried to find stairs. On the way back from Ireland, we waited 20 minutes.

Pros: We received an upgrade to Business class that we submitted a bid for -- it was the difference between heaven and the usual too small, too squashed intercontinental experience. The whole experience post-upgrade was top notch, from the service to the food. Thanks, Are Lingus!

Pros: Not a lot.

Cons: Boarding via bus just takes forever, get a legitimate jet bridge. Also the airport has about 20 seats at each gate for 80+ passenger planes, leaving a lot of people sitting on the floor.

Pros: Very speedy embarkation process

Cons: The seats weren’t comfortable, no snacks were offered at all unless you paid for food, & we had to get off the plane in Iceland on the runway & walk to a bus that took us to the terminal.

Pros: Crew was really friendly, we had the seats behind first class so we had a ton of legroom. I would definitely fly Iceland air.

Cons: We had a 5 hour flight and they didnt serve snacks of food. The flight didnt include bags. 2 bags cost $160

Cons: Again, no new movies to choose, only outdated ones.

Pros: There were many comforts to the plane even in economy.

Cons: There is little leg room in economy for someone over 5’11”

Pros: Good crew unlike previous experience few months ago.

Cons: Food

Pros: The crew was great. Food was good for the most part.

Pros: Yes

Cons: Better selection of entertainment

Pros: Entertainmet

Cons: Everything else

Pros: The seats were nice

Cons: They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids

Cons: Late getting off.

Pros: On time

Cons: Better more comfortable seats

Pros: Short duration and cheap price.

Cons: I wish there was a larger selection of food to order and that the portions were larger. The beverage cart only came by once during the trip, though water was offered twice. The entertainment selection was mediocre with mostly old movies and many movies offered only in Icelandic.

Pros: Great leg space and friendly staff.

Cons: Nothing

Cons: The boarding process was non existent and lacked personnel at the terminal. The flight was six hours, a snack should be offered.

Pros: great crew, on time. seatback entertainment.

Cons: very uncomfortable, cramped seats. gate assignments always a crapshoot with this airline.

Pros: The crew was very nice

Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Pros: great crew and comfortable flight.

Cons: sceens in the plane to show map and direction of travel

Cons: Need more leg room!!! Larger meals needed.

Pros: The crew!!

Pros: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Pros: Extremely hot the plane

Pros: Crew was very nice and the food was excellent.

Pros: I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good

Cons: I didn't really use the in flight entertainment - the usual movies, tv etc

Pros: Great leg space and friendly staff.

Cons: Nothing

Pros: Nothing

Cons: Lost my bag, took 3 days to deliver it to hotel ruined my holiday.

Pros: Great staff from check-in all the way through to exiting the airport.

Cons: No snack provided with the free tea/coffee/juice. Rather limited in flight entertainment selection and no free headphones provided. Small kvetch: Lights turned on too harshly after being dimmed for sleep. I know, first world problems!!! Lol

Cons: Older movies; no modern ones to choose from, limited selection

Pros: Crew was helpful and food was good.

Pros: Great crew.

Cons: Seats could be better. But the delays in deicing the plane could have been handled better.

Pros: Seat was comfortable

Cons: Could have been a little cooler- was stuffy

Cons: Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line