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Pros: everything from the boarding and check-in process to in flight comfort.

Pros: Everything is fine.

Cons: No

Pros: The crew were very friendly and caring and really on top of things.

Cons: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Cons: They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow.

Cons: The bathrooms smelled every time someone opened the door. Febreeze, please!!

Cons: Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background

Cons: Vegan options

Cons: Best option across the pond

Cons: Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays.

Pros: Lost the luggage

Pros: Bombardier C Series. Most leg room and comfort of any plane

Cons: We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space.

Cons: Excellent flight

Pros: Comfortable

Cons: I was in 10C a So I was able to hear a disgruntled AA employee. Just like office politics. But up in the air. I didn’t need to hear

Pros: Crew and food

Cons: We were delayed an hour and when we arrived late no one was there to meet us at the gate. We had to wait to deplane.

Cons: The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult

Pros: Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise.

Pros: On time, no hassle.

Pros: Late departure, dirty, staff not friendly.

Pros: Excellent service

Pros: You have to put up with a lot but it’s a cheap way to get to Europe.

Cons: As has happened to us before our extra leg roo. Seats (that we paid extra money for) disappeared when we checked in and we’re replaced with separate seats in the back of the plane. Boarding is long and very disorganized. It took over an hour to get our bags.

Cons: No luggage arrived, and very long and tedious process to file missing luggage claim. And they NEVER called me with a claim number or when they located the luggage. I had to keep calling them requesting the information and it took 3 days to get the luggage.

Pros: It was on time

Cons: Providing food/meals would be good

Pros: Evethring went smoothly, had no problems. was the best experience on both legs of the flight.

Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Cons: Screen tv was not working.long flight with no tv it’s boring...

Pros: Aer Lengus is great. Complete contrast with the trip from the US to Heathrow with BA-D. That leg was horrible, one of top two worst over my 30+?years of traveling internationally Viva Aer Lengus comfort and customer relations, what a difference with BA-Disastrous customer support in Heathrow

Cons: Aer Lengus is great

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Pros: Crew was pleasant. Flight was pleasant.

Pros: Check in was pretty easy.

Cons: Gate control was very poor.no order in boarding and everyone entered on random row seating as no order was called or used. Slowed process and left-overhead bins full for the later customers. More attentive staff on board and at very least a bag of pretzels could have been offered. Not happy!

Cons: Skip Iceland Air and take a budget airline. Iceland offers nothing, no food, no free baggage, nothing.

Pros: The crew was good and the seats were very good, made a flatbed.

Cons: The flight was delayed one hour and the gate was changed. The food, which was served around 2:00 am was not edible and there was no breakfast, just more inedible food. The website was terrible and I spoke to three people on the phone and got 3 wrong answers to a problem.

Pros: No delay and nice staff

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Crew was nice and pleasant

Cons: Flight very late

Cons: Delays after delays without clear leadership from the boarding crew

Pros: Nothing

Cons: My checked luggage was opened. Lock missing and items missing. Toilets in the plane were clogged

Cons: Seats are very close together and when someone reclines the lap tray is on your lap. Nothingnthe crew can do - since it comes from upper management

Cons: The boarding time

Cons: Boarding was very slow.

Pros: General flight journey

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Cons: Not being 1 hour late

Cons: Canceled flight.

Pros: All the crews are not friendly, the seats are comforble.

Cons: No foods for 7 hours flight. water, juice, coffer are free.

Pros: Crew was good.

Cons: Didn’t get the seats we paid for. We should have been in row 3 but ended up in row 30.

Pros: Smooth flight, plenty of capable crew

Cons: Boarding was late for the second time this trip, computer system issues...?

Pros: I had to swap seat to be able to access the loo easily from an Isle seat

Pros: Good connection in London, very fast.

Cons: It was really very cold in the BA to London flight.

Pros: Friendly competent staff

Cons: Nothing in particular

Pros: Very nice crew

Cons: The food

Pros: yes

Cons: meal

Pros: courteous staff

Cons: no food, even for purchase, was offered no snack for 3 hour + flight

Pros: On time, crew was cheery!

Pros: Flight delayed and it was a red-eye.

Cons: No delays

Pros: The flight and crew were nice.

Cons: Not having to pay 152.00 for one checked one Bag.

Pros: Crew was pleasant. Flight was pleasant.

Pros: It got me home. OK, in the no frills or anything else world.

Cons: Do not count on getting food in Rekjavik due to crowds and tight connections. Buy in the originating city and pack it on, or go without.

Pros: Crew had good attitude

Cons: Cold, late