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Pros: Good organization and nice staff

Cons: N/A

Pros: Nothing

Cons: Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again

Pros: Enough leg room. Dinner PLUS a light meal was a nice feature. Efficient, friendly crew. Will fly Aer Lingus again!

Cons: I have no complaints at all about my flight. The time flew (no pun intended).

Pros: food wasn't bad

Cons: There are no complimentary drinks, the movie selection was weak.

Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Pros: customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Cons: crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Cons: Have kinder staff. Be more customer oriented. Be more like Westjet.

Cons: Not enough space. Tv was glitchy. Seat uncomfortable.

Pros: Entertainment was great, excellent movie selections, and games.

Pros: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Pros: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Pros: Crew were very nice and accommodating. Chocolate always appreciated!

Cons: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Cons: We turned around mid flight and had to come back to Houston :( we stayed at a holiday inn and didn’t get another flight out for 24 hours.

Pros: I got to watch movie BC of direct Tv. Seats were roomy enough.

Cons: Better choices for purchased snacks.

Pros: Direct TV on board

Cons: Food. Its a 4 hour flight, there should be some food, not just cookies and pretzels and limited to one per person.

Cons: The internet connection was terrible i was not able to see anything that was being offered

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Pros: Nothing

Cons: Everything

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Pros: Safe trip and very nice crew.

Cons: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.

Cons: No ear plugs in my amenity kit??

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Confort and kindness

Cons: It was too cold

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Everything works and quick to get to destination.

Pros: The price

Cons: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Cons: Another no go!

Pros: Seat was comfortable, enough entertainment, staff is super nice

Cons: I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why

Pros: The crew was very nice.

Cons: I think the airline should offer something to eat on these long flights. For example, a small sandwich & a drink.

Cons: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Cons: No luggage and you had 4 hours! And 20 min late. Not good

Pros: Good entertainment options

Cons: Overall okay crew, but some very rude members

Pros: The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Cons: the food

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Pros: Pilot announcements were very clear

Cons: Too many oversized cabin bags

Pros: Great entertainment options

Cons: No internet from Chicago to Iceland didn't help

Pros: Everything was very good except that it would be nice to include a small free snack with the drink, ie. Pretzels.

Cons: The worst part was that we waited an hour for our luggage afterwards. This caused us to almost miss our ferry connection (last one of the day). Also when we finally got our luggage it was soaking wet (I had a backpack and my clothes inside was wet!) so clearly the luggage had been standing out in the rain for quite some time.

Cons: If the flight actually left! It was canceled for a reason that was not given. I was rebooked the next day on another airline. Lost a whole day.

Cons: Another no go!

Pros: The crew is very nice.

Cons: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Pros: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Cons: Nothing

Pros: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Pros: Comfy seats in United Polaris

Cons: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Pros: The flight attendants worked hard to make the flight a good experience.

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Cons: Neither wi-if nor the movie system worked. Fortunately we had strong tail winds so an 8 hour flight was 6. They should have let us know while we were still in the terminal so we could purchase a book or download a movie. Beer and wine had to be purchased on an international flight. No economy plus.

Pros: Pilot and aircrew were professional and competent. Plane was nicely appointed with screens for passengers and good movies to watch. Food was good for an airplane.

Cons: Ground crew couldn't seem to figure out that we would need stairs to get off the plane. On both flights, to and from Ireland, we had to wait at the gate while they tried to find stairs. On the way back from Ireland, we waited 20 minutes.

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: All was great!

Pros: The crew was very courteous and friendly

Cons: Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter