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Pros: We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back.

Pros: fast boarding process. checked in bags for free due to full flight. Crew were very helpful and serviced with a smile throughout the journey. Baggage was on time on all the airports. On flight entertainment was very good. leg room good in all the flights.

Cons: Seats should be more comfortable for such a long journey. economy class seats has very less support especially for the 11 hour flight.

Cons: Couldn't hear announcements over PA system

Cons: i was somehow ‘offloaded’ from a seat that i paid extra for.

Pros: Crew have specific instructions and we're lovely

Cons: Recommending people don't push the seat back as the coach class is very tight

Pros: Very professional, engaged and polite

Cons: Water

Pros: How friendly the crew is Ease of boarding Good organization Mostly on time

Cons: At least free beverages:)

Cons: flight was late.

Pros: The flight was on time and fairly clean.

Cons: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Pros: Delay was for 30 min

Pros: The crew was friendly and helpful.

Cons: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Pros: 10/10 would recommend..

Pros: Flight,crew, meal and entertainment were good.

Cons: Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later.

Pros: Crew was good

Cons: Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back.

Pros: Comfortable seats; attentive crew.

Cons: Cabin temperature; too cold.

Pros: Crew were nice

Cons: No entertainment system!

Pros: Na

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Pros: Good aircraft, good service, on time, eventless

Cons: There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better.

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Cons: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Cons: My regular sized carry on was supposedly too large and had to be checked. I was not prepared for this as it has never happened on another flight

Cons: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Pros: Good experience overall, no issues at all

Pros: Crew was very nice, efficient

Cons: Boarding in Iceland

Cons: Late boarding

Pros: the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!

Cons: Food!

Pros: inflight staff are good but on the ground staff at airport need a great deal of improvement

Cons: Delayed arrival at Bangalore by more than 1 hour.

Pros: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Cons: Honestly can’t think of anything!!

Pros: Left early, arrived early.

Cons: Get rid of M&S and go back to including a G&T with the ticket.

Pros: Amazing crew

Pros: Smooth boarding process

Cons: Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them.

Cons: More legroom please

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Muslim food

Pros: Crew was great, check in was fast. Overall great experience.

Cons: Too hot. Bathrooms were dirty. No leg space in comfort+.

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Cons: It was fabulous as always! Thank you. I love Delta!

Pros: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Cons: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Pros: The seat wasnt comfutable

Cons: I

Pros: Very helpful crew. Quick boarding process.

Cons: Not much leg room, or space in seats.

Pros: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Cons: Nothing comes to mind. Keep up the good work.

Pros: The crew that greeted us (and sorted out seats) was excellent.

Cons: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.

Cons: Food is awful if you compare with other major airlines products. Very old plane

Pros: seats were pretty cramped in economy

Cons: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.

Cons: The breakfast scone was disgusting but dinner was great!

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: Crew was great; super easy boarding process; flawless take off and landing.

Cons: N/A

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Cons: The main economy seats were far too narrow.

Pros: See previous comments

Cons: See previous comments

Cons: Seats could have been more comfortable. No space. Food made me sick.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great