Guest reviews
Overall rating
7.1
Good
Based on 22,983 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
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Air Canada traveller reviews
Pros
"crew was great, good service."
(in 353 reviews)
"Booked great flights on Delta!"
(in 153 reviews)
"Flight attendants were very nice!."
(in 171 reviews)
Cons
"it was an hour late."
(in 91 reviews)
"Flight was delayed, so missed connection."
(in 73 reviews)
"Will never fly Air Canada again."
(in 81 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
fly air
leg room
customer service
flight attendant
connecting flight
crew was great
short flight
flight entertainment
great flight
delayed flight
flight was late
good food
hours late
friendly staff
comfortable flight
-
10.0
Pros: On time, clean and comfortable
Cons: The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update
review from
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7.6
Boardiing well organized at FRA
Pros: Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.
Cons: Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...
review from
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10.0
Great Airline
Pros: Service, Ecofriendly, Kind Staff
Cons: Nothing
review from
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7.6
Cons: Ran out of the best meal option in Business Class...
review from
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8.0
Good flight
Pros: Early flight was not as crowded
Cons: But was very busy just the same. Weather was poor
review from
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8.0
Pros: Quick and organized airport and boarding
Cons: Old plane uncomfortable seats
review from
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5.6
Pros: Very short flight so not much to comment.
Cons: Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.
review from
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7.6
Pros: One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.
Cons: No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.
review from
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9.3
Pros: Great plane B 787
Cons: Paid online for food and most choices gone Overpriced
review from
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8.0
Pros: The team was very professional and friendly
review from
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5.6
Look, its a Rouge flight
Pros: Crew were nice, food on board was ok Given the long wait time at immigration, we did not have to wait for our bags.
Cons: Rouge seats are notoriously uncomfortable, especially on a 9 hour flight. Rouge Player entertainment sucks, very poor movie selection. Irish immigration took 45 minutes... a ridiculous amount of time in this day and age. My time with the officer took about 30 seconds, so obviously the problem is that they are understaffed...not the best way to start your trip to Ireland after a long flight!
review from
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9.3
Pros: Excellent pods on business and very good food and service
review from
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10.0
Pros: On time, clean and comfortable
Cons: The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update
review from
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10.0
Great Airline
Pros: Service, Ecofriendly, Kind Staff
Cons: Nothing
review from
-
9.3
Pros: Great plane B 787
Cons: Paid online for food and most choices gone Overpriced
review from
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9.3
Pros: Excellent pods on business and very good food and service
review from
-
7.6
Boardiing well organized at FRA
Pros: Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.
Cons: Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...
review from
-
7.6
Cons: Ran out of the best meal option in Business Class...
review from
-
8.0
Good flight
Pros: Early flight was not as crowded
Cons: But was very busy just the same. Weather was poor
review from
-
8.0
Pros: Quick and organized airport and boarding
Cons: Old plane uncomfortable seats
review from
-
7.6
Pros: One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.
Cons: No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.
review from
-
8.0
Pros: The team was very professional and friendly
review from
-
5.6
Pros: Very short flight so not much to comment.
Cons: Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.
review from
-
5.6
Look, its a Rouge flight
Pros: Crew were nice, food on board was ok Given the long wait time at immigration, we did not have to wait for our bags.
Cons: Rouge seats are notoriously uncomfortable, especially on a 9 hour flight. Rouge Player entertainment sucks, very poor movie selection. Irish immigration took 45 minutes... a ridiculous amount of time in this day and age. My time with the officer took about 30 seconds, so obviously the problem is that they are understaffed...not the best way to start your trip to Ireland after a long flight!
review from
Flight status
Air Canada route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
7741
Newark
EWR
Montreal
YUL
7277
Harrisburg
MDT
Toronto
YYZ
8546
Thunder Bay
YQT
Toronto
YYZ
7954
Toronto
YTZ
Montreal
YUL
7955
Montreal
YUL
Toronto
YTZ
8121
Vancouver
YVR
Portland
PDX
8175
Washington
IAD
Montreal
YUL
1687
Charlottetown (Prince Edward Island)
YYG
Montreal
YUL
7557
Atlanta
ATL
Toronto
YYZ
598
Austin
AUS
Toronto
YYZ
1915
Barcelona
BCN
Toronto
YYZ
8025
Hartford
BDL
Toronto
YYZ
7330
Nashville
BNA
Toronto
YYZ
8896
Boston
BOS
Halifax
YHZ
8461
Boston
BOS
Montreal
YUL
7627
Boston
BOS
Toronto
YYZ
8123
Baltimore
BWI
Montreal
YUL
7503
Baltimore
BWI
Toronto
YYZ
7344
Columbus
CMH
Toronto
YYZ
8825
Washington
DCA
Montreal
YUL
7615
Washington
DCA
Toronto
YYZ
7704
Denver
DEN
Montreal
YUL
7728
Dallas
DFW
Montreal
YUL
8625
Dallas
DFW
Vancouver
YVR
7360
Detroit
DTW
Toronto
YYZ
843
Dublin
DUB
Toronto
YYZ
8855
Newark
EWR
Ottawa
YOW
549
Newark
EWR
Vancouver
YVR
585
Newark
EWR
Calgary
YYC
7653
Newark
EWR
Toronto
YYZ
1609
Fort Lauderdale
FLL
Montreal
YUL
1623
Fort Lauderdale
FLL
Toronto
YYZ
875
Frankfurt am Main
FRA
Montreal
YUL
845
Frankfurt am Main
FRA
Calgary
YYC
873
Frankfurt am Main
FRA
Toronto
YYZ
91
São Paulo
GRU
Toronto
YYZ
1877
Havana
HAV
Toronto
YYZ
16
Hong Kong
HKG
Toronto
YYZ
2
Tokyo
HND
Toronto
YYZ
7371
Washington
IAD
Toronto
YYZ
7702
Houston
IAH
Montreal
YUL
8105
Houston
IAH
Calgary
YYC
596
Houston
IAH
Toronto
YYZ
64
Seoul
ICN
Vancouver
YVR
7310
Indianapolis
IND
Toronto
YYZ
7399
Jacksonville
JAX
Toronto
YYZ
1858
Las Vegas
LAS
Montreal
YUL
1899
Las Vegas
LAS
Vancouver
YVR
1861
Las Vegas
LAS
Calgary
YYC
1852
Las Vegas
LAS
Toronto
YYZ
786
Los Angeles
LAX
Toronto
YYZ
7635
New York
LGA
Montreal
YUL
719
New York
LGA
Toronto
YYZ
865
London
LHR
Montreal
YUL
7320
Kansas City
MCI
Toronto
YYZ
1635
Orlando
MCO
Montreal
YUL
1671
Orlando
MCO
Toronto
YYZ
7272
Memphis
MEM
Toronto
YYZ
1981
Mexico City
MEX
Toronto
YYZ
7328
Milwaukee
MKE
Toronto
YYZ
7732
Minneapolis
MSP
Toronto
YYZ
6
Tokyo
NRT
Montreal
YUL
7598
Chicago
ORD
Montreal
YUL
8041
Chicago
ORD
Vancouver
YVR
504
Chicago
ORD
Toronto
YYZ
8118
Portland
PDX
Vancouver
YVR
546
Portland
PDX
Toronto
YYZ
32
Beijing
PEK
Toronto
YYZ
8033
Philadelphia
PHL
Montreal
YUL
8229
Phoenix
PHX
Vancouver
YVR
8305
Phoenix
PHX
Calgary
YYC
7265
Pittsburgh
PIT
Toronto
YYZ
7314
Raleigh
RDU
Toronto
YYZ
7289
Rochester
ROC
Toronto
YYZ
8691
San Diego
SAN
Vancouver
YVR
7210
Savannah
SAV
Toronto
YYZ
8094
Seattle
SEA
Vancouver
YVR
8302
Seattle
SEA
Calgary
YYC
8744
San Francisco
SFO
Edmonton
YEG
780
San Francisco
SFO
Montreal
YUL
Top flight routes
Top airports served by Air Canada
- Toronto Pearson Intl Airport (YYZ)
- Chicago O'Hare International Airport (ORD)
- Denver International Airport (DEN)
- Frankfurt am Main Airport (FRA)
- Vancouver Intl Airport (YVR)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
- Houston George Bush Intcntl Airport (IAH)
- San Francisco Airport (SFO)
- Newark Airport (EWR)
- Calgary Airport (YYC)
- Munich Franz Josef Strauss Airport (MUC)
- London Heathrow Airport (LHR)
- Washington Dulles Intl Airport (IAD)
- Los Angeles Airport (LAX)
- Ottawa Airport (YOW)
Air Canada contact information
- AC IATA code
- +353 1 679 3958 Call
- aircanada.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
