delayed to take off from detroit by 3 hours lost baggage in istanbul and now in venice without baggage
Food could of been a bit more premium, but everything was excellent. LOVED the innovative boarding drinks and terrific service!
This was my third time using Turkish Airlines. I was well satisfied with the overall experience! I believe that no one is perfect and that everyday we are trying to do the best we can to help others by giving a part of our lives through service. I believe from what I’ve seen that Turkish Airlines, have come close to that service! I will definitely recommend and reuse their services again! Thank you!
Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another
The seats seems abit small and the reclining is too much, the seat in front of me came back too much and made it uncomfortable for me.
We had requested a wheel chair assist for my husband who has Parkinson’s. The first seat we came to we got off the plane was staffed by 3 men-one was on his cell phone, one was sleeping and the fellow we spoke with was rude and seemed as if he didn’t care that we had a plane to catch in one hour. A person with a wheel chair came and took us to the center area for wheelchairs. Here we waited for 20-25 minutes while our flight went to “boarding.” Finally a woman came with a cart and we zipped through the airport.
Staff at the airport wasn't helpful or friendly. Probably the worst airport experience I have ever had, going and coming. The staff on the plane was better. Still not super friendly or personable. However, they were not rude like airport staff. They ran out of certain menu items. Maybe could have been prepared better? Overall just ok.
The crew checked the immigration laws very quickly for Russian citizenship and confirmed our FVTF for Singapore for 96 hrs. Thank you.
I was asked window seat on check in in Dar-es-Salaam. The person on the deck told me "yes, no problem", but gave me 10e and 25b seats! Better just to say "no"
Turkish Airlines was great. My new layover was over 18 hours due to inclement weather back home in Washington DC and the airlines provided me with a hotel room and dinner voucher during my layover
Very disappointed to not have lounge access The shorter flight seats were uncomfortable
Seats were very comfortable and the staff too was very friendly.
I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
I liked the crew, the food and the foot space. I did not like the comfort of the seats.
No entertainment except on app. No outlets working to charge. Good service
On this flight...fine. The one from India to Abu Dahbi, awful.
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
It was an old plane with seats not comfortable and with little space for the legs. I must say that the previous flight I had was amazing on a very comfortable new plane
I didn’t have a flight because it was a fraud and you allow it. Illl never use Kayak again!!!
