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Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Pros: This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.

Pros: The crew was good

Cons: The seats

Cons: A plane made any year after 1990... Last minute flight switch caused great discomfort and VERY narrow seats

Cons: Arm rests don’t fully retract

Pros: The flight attendants were brilliant! Kind, caring, helpful and smiling..

Pros: Crew was amazing

Cons: Nothing really

Pros: The attendants were great.

Cons: The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped.

Pros: Left on time, arrived on time. Children aboard did not cry !uch.

Cons: Very uncomfortable seats in business class, almost no recline.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Pros: everything was good

Cons: Needed a bit more food :)

Pros: Good

Cons: Delay without infromation

Pros: Nice plane. Crew was great. Seat not bad for economy.

Cons: Only complaint was the 5 or 6 hour delay because of the weather.

Pros: Everything’s was fine.

Cons: 5 hour last minute delay.

Pros: Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly.

Pros: Everything was just dandy!

Pros: Leg room always an issue. Crew really great.

Cons: Gluten free option

Pros: Crew was nice

Cons: No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable.

Pros: Crew was very nice and attentive

Cons: Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.

Pros: Since I was traveling with a child we were borded first

Cons: The seats weren’t the most comfortable

Pros: I was traveling with a baby alone and crew was very supportive

Cons: Food

Pros: Seat is small

Cons: On time boarding

Cons: All went well!

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Pros: General flight journey

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Pros: The crew was amazing

Cons: Avoid spilling coke on the passengers

Cons: Arrive on time Zurich

Cons: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.

Cons: Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.

Pros: Friendly crew

Cons: The proximity of the arriving and departing gates

Pros: Friendly and cheerful crew. Very generous with the drinks.

Cons: Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.

Pros: ,Crew was amazing, took extra care of passengers.Very polite and friendly.

Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!

Cons: Pay attention to passengers.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: The crew

Cons: Seat comfort

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Cons: More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again

Pros: Good crew

Cons: Service could have been better

Cons: Rushed boarding at ccj

Cons: Food has gone down a lit

Pros: Arrived earlier than scheduled, crew were informative

Cons: Departure was delayed

Pros: Updates on status via email and sms

Cons: Choices not AWS international, too UK centric, Crew was superficial and curt

Pros: Food and entertainment were good

Cons: Flight was terribly cold. Better AC management required

Pros: Good onboard entertainment. Normal headphone jacks.

Cons: Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines.

Pros: Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding

Cons: Emirates are a quality airline unlike BA and KLM.

Pros: Great food & great entertainment. Love the free WiFi

Pros: Crew, food, drinks and seats in business class were fantastic.

Pros: I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic.

Cons: No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches.

Pros: friendly and helpful crew

Cons: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker

Pros: Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+

Cons: Honestly can’t think of anything

Pros: Crew good

Cons: Baggage small bag forced to check