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Pros: Crew were brilliant and I felt well looked-after.

Cons: Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane.

Pros: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Cons: With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after.

Cons: Punctuality. I landed over 2 hours late

Pros: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Cons: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Pros: The crew was great and seating an entertainment options were wonderful.

Cons: Food. Other airlines in Asia have a far better selection of meals.

Pros: Friendly staff, easy check in. Professional and courteous on board.

Cons: Food could be better of course and the price could be better,

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Nothing flight to and from Ireland were cancelled

Cons: Everything

Pros: The crew ok. Seats not comfortable

Cons: Serve snacks at least on trans-atlantic flights.

Pros: ok

Cons: better food choices

Pros: My flight going to London was a train wreck...missed connecting flight, awful service and charged extra for a backpack that was called ”oddly shaped.” However, the return flight was the exact opposite, amazing service, free check-in because of my experience earlier and upgraded seating. I appreciate that they corrected what had gone wrong. Nicely done!

Cons: No delays

Cons: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Cons: Old plane

Pros: We got to London on time

Cons: Is an old plane with a old hard product needs to be retired or retrofitted

Cons: Offering meal option without having to pay extra. More drink services.

Pros: The crew were very nice and helpful.

Cons: Providing a small snack would be great. Also the sears are extremely small so when the person in front of you reclines their seat all the way it induces a claustrophobic feeling and really limits your space. I suggest limiting the degree of reclining to not be as deep.

Cons: After paying for 2 seats next to each other, Iceland Air decided to change the aircraft and reboked us on regular seats. I am 6ft6 with bad back therefore booked the extra legroom seats and want to have my wife next to me to assist me with putting the carry-on lugage up in the spaces above. We ended up sitting 3 seats apart, I was in the extra legroom seat but in a middle seat,so I could not put my feet in the isle to prevent leg cramps. When we boarded the flight from Reykjavik to Boston I notified the stewardess and she assured she would help, but I never saw her again and no one came to our help. Also when we entered the REK airport after flying from Amsterdam we were not notified to keep our passport on us, as we needed to go tru another checkpoint. My wife had our pasports and went to check some shops, while I was reading a newspaper. After noticing that I could not go to the boarding area for our next flight, I was able to locate my wife and we barely made it to the gate in time.

Cons: The kindness of some members of the crew and better seat comfortability

Cons: My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation

Pros: Again... we didn't crash. That was nice.

Cons: There was a bit more leg room compared to the previous 5.5h flight. But my knees are absolutely damaged after a total of 8h in these sardine cans.

Pros: Nice crew

Cons: Food, movies, and comfort were all just ok

Cons: We paid extra for an exit row with more leg room and were moved to a standard seat. We were also separated from the rest of our party. We spoke to the help desk to try and resolve the issue they told us the seats we were moved to also had extra room but when we boarded the plane this was not true.

Pros: The staff was amazing. Took care of the flight well.

Cons: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Cons: I badly needed more leg room.

Pros: Lovely staff

Pros: The crew was great. I had read bad reports, but our experience was great.

Cons: Nothing , we greatly enjoyed our flight. It was another route to go to Europe and was very pleasant.

Cons: The boarding is not made smoothly and it is confusing some times

Pros: Again... we didn't crash. That was nice.

Cons: There was a bit more leg room compared to the previous 5.5h flight. But my knees are absolutely damaged after a total of 8h in these sardine cans.

Cons: 7.5 hours flight..not even a complimentary snack is offered!!