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Pros: Great to go through customs in Dublin so the landing at home is easy.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Cons: Seat could have been a little more comfortable, but overall it was fine.

Pros: Crew was good. Boarding was good.

Cons: Seats not that comfy.

Pros: Very friendly crew

Cons: Flight got delayed. Would be nice if the crew would come around w water occasionally

Pros: United canceled this flight.

Cons: If United didn't cancel this flight and then rudely answer questions about a full refund.

Cons: Had handicap access seats & the gate reassigned us to bad seats & apart

Cons: The flight was delayed for approximately 3 hours for mechanical problems.

Cons: Airplane tire had to be replaced. Even though this was done fast, the flight was quite delayed.

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Pros: Great crew. Old plane but comfy

Pros: Safe trip and very nice crew.

Cons: Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized.

Pros: Everything

Cons: Nothing

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Muslim food

Cons: Even though it is a short flight, it would be nice to receive at least drinks offered

Cons: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Pros: Not even a bump ...seriously an amazing plane and pilot!

Cons: The afternoon snack was disgusting ....(not just my exclusive opinion)

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Pros: Comfortable seats, nice staff, clean facilities

Cons: Nothing

Cons: Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad

Pros: Good entertainment options

Cons: Overall okay crew, but some very rude members

Pros: Everything

Cons: Nothing

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Confort and kindness

Cons: It was too cold

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Cons: Delay due to strike

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: Food.

Cons: Great

Pros: Very professional.

Cons: Don’t be delayed by more than 1 hour. Twice the same day / both directions.

Cons: The person next to me was x and overflowing onto my area and leaning on me through the flight

Pros: Quick boarding and departed on time.

Cons: Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.

Cons: Pre landing food was not edible , otherwise good

Cons: I booked a business class, round trip ticket, only to find out that one of the legs was not.

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: Confort and kindness

Cons: It was too cold

Cons: It's KLM. What else do you need to know.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: Food.

Pros: Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late.

Cons: The internet was hard to connect to and the gogo options aren’t totally clear.

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Pros: Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.

Pros: Staff was great

Cons: There should be a choice of Halal meal also, while booking the seat

Pros: How friendly the crew is Ease of boarding Good organization Mostly on time

Cons: At least free beverages:)

Pros: The price.

Cons: You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Pros: The seats could have been a bit roomier.

Cons: Boarding