It was last minute due to weather - considering - it was amazing! Good smiles, friendly staff and they were making sure we knew what was going on when and where.
Excellent flight and got us around tough weather. Only issue was seat TV did not work and crew tried to reboot.
Probably not the fault of Delta but there was delay after delay after delay and I ended up getting home 4 hours later then I should have at 1:30 in the morning
The seats weren’t reclining even though it wasn’t as exit seat
DTW line is too long. The flights from DTW to BWI are always delayed for unknown reasons.
None of the airplane features were available during the flight.
Original flight was cancelled and when i was rebooked by the airline, they couldn't seat me in the same type of seat as I had originally booked (went from window/aisle to middle/middle and one was a bulkhead seat, and other wasn't in the same class)
Plenty of leg room, temperature was great and staff was excellent. Would do it more often.
Old plane and old configuration/seats but still comfortable for a morning flight
The flight was an hour and a half late departing which was inconvenient
Horribly rude check in at airport, worst in 25 years of flying. All over a simple issue they could have googled to resolve.
First time flying with JetBlue and never again. I went to the counter to request meet and assist because I'm 74 and my wife is 79. I walk with a cane and my wife is handicapped and has her own wheel chair. I told the agent that my wife and luggage was at the entrance door. The ticketing agent said to me that they don't offer meet and assist. I need to bring them our luggage and then go back and get my wife in order to get my boarding pass. As I went back to get my luggage a Southwest agent along with a TSA agent recognized the situation and came over and took my wife and luggage to the JetBlue ticketing counter alongside the line and told the JetBlue agent to issue to take our luggage as soon as they could.
Our flight was delayed 5 hours, very disorganized, bad communication, confusion. Only good thing was the crew.
we were delayed because of some safety check that wasn't done or available
Qatar Airways only had spicy meals on the menu in economy class. You might want to get food in the airport before boarding.
There was a fowl odour coming from the lavatory the entire flight
Everything was great. I liked the text updates so that I never miss a gate change & I have all the latest info.
WiFi was not eorkig (again) And the plane was from 1990 with the screens which were.not touch and most didn’t even work and if lucky could tune in tv
You get what you pay for with JetBlue. Every little thing costs more, you are nickel and dimed until the end. Entertainment doesn’t function. Flight attendants do the bare minimum.
The flight departed more than 1 hour late. Leg room is bigger than most airlines
